Senior Application Engineer - Java (Tech Support)
Location: Mumbai
About Worldline
At Worldline, we are pioneers in payments technology, committed to creating
innovative solutions that make financial transactions secure, accessible, and
seamless worldwide. Our diverse team of professionals collaborates across
cultures and disciplines, driving progress that benefits society and
businesses of all sizes.
We believe that diverse perspectives fuel innovation. We are dedicated to
fostering an inclusive environment where all individuals, regardless of
background, identity, or experience, can thrive and contribute meaningfully
to our shared vision.
The Opportunity
As a Tech Support professional, you will play a vital role in the daily
development activities and be actively involved in resolving production
issues. You will work closely with the production support team to monitor and
address issues on the live system, ensuring smooth operations. Additionally,
you will be responsible for effective communication with clients, which will
help you enhance your technical skills and develop your professional
expertise. We are committed to investing in our employees by providing the
necessary resources for their growth and success. Our organization fosters a
supportive and inclusive work environment where everyone is encouraged to
grow, thrive, and realize their full potential.
Key Responsibilities
Support and resolve issues in Java-based web applications (JSP,
Servlets, JavaScript, AJAX)
Monitor live systems and manage support tickets from start to
resolution
Collaborate with technical teams to fix production problems
Communicate effectively with clients and internal stakeholders
Technical Skills & Qualifications
Bachelor/Master in IT, IT Security, Engineering or equivalent.
3-5 years supporting Java web applications
Experience with Java, JSP, Servlets, JavaScript, AJAX, jQuery, HTML/CSS
Knowledge of RDBMS like MS SQL and Oracle
Experience with web servers (Tomcat, JBoss) and web services (REST,
SOAP)
Good troubleshooting and communication skills
Location: Mumbai
Why Join Us?
At Worldline, we believe that embracing diversity and promoting inclusion
drive innovation and success. We foster a workplace where everyone feels
valued and empowered to bring their authentic selves. Through extensive
training, mentorship, and development programs, we support your growth
and help you make a meaningful impact.
Join a global team of passionate professionals shaping the future of
payments technology—where your ideas, experiences, and perspectives are
appreciated and celebrated.
We are an Equal Opportunity Employer.
We do not discriminate based on race, ethnicity, religion, color, national
origin, sex (including pregnancy and childbirth), sexual orientation, gender
identity or expression, age, disability, or any other legally protected
characteristics. We are committed to creating a diverse and inclusive
environment for all employees.
Learn more about life at Worldline at [Link]