Sample 1

PART 1
You are a member of your local youth center. You received an
email from the manager of the center.
Dear Member,
We are planning to update some of the programs at our youth
center. Some activities are no longer popular, and we want to
offer new options that better suit your interests.
What activities would you like to see at the center? We would
also like to know your opinion about the current timetable.
Please share your thoughts we value your input!
Best regards,
The Manager

Task 1.1
Write a letter to your friend, who is also a member of the youth
center. Write about your thoughts on the current activities and
suggest new ideas.
Write about 50 words.

Task 1.2
Write a letter to the manager. Write about your opinion on the
current timetable and suggest new activities you would enjoy.
Write about 120–150 words.
Sample 2

PART 1
You are a regular customer of a local café. You received an
email from the café manager.
Dear Customer,
Thank you for your continued support. We are thinking of
changing our menu and opening hours. Before making a final
decision, we want to hear from our loyal customers.
What food or drinks would you like us to add to the menu?
Also, are there any changes to the opening hours that would
make things better for you?
Looking forward to your suggestions,
The Café Manager

Task 1.1
Write a message to your friend, who also visits the café. Share
your feelings and tell them what you would like to change
about the café.
Write about 50 words.

Task 1.2
Write a letter to the café manager. Share your opinion on the
current menu and opening hours, and suggest any
improvements.
Write about 120–150 words
Sample 3

PART 1
You are taking a weekend art course. You received an email
from the course organizer.
Dear Participant,
We want to improve our weekend art course, and we are
collecting feedback. What do you think about the materials, the
class size, and the timing?
Do you have any ideas for new topics or techniques that we
should include in future lessons?
Your feedback is important to us.
Best,
The Course Organizer

Task 1.1
Write a message to your friend, who is also attending the
course. Tell them what you like or don’t like about the course.
Write about 50 words.

Task 1.2
Write a letter to the organizer. Share your opinion on the course
materials and structure, and suggest any improvements.
Write about 120–150 words.

Sample 4
PART 1
You are a participant in a weekend photography club. You
received an email from the organizer.
Dear Member,
We are considering organizing a photo exhibition to showcase
the work of our club members. We would like to know your
thoughts on this idea.
Would you be interested in participating? What kind of theme
do you suggest for the exhibition? Also, do you think we should
invite the public or keep it for members only?
Looking forward to hearing from you,
The Organizer

Task 1.1
Write a message to your friend, who is also a member of the
club. Share your feelings about the exhibition idea and ask what
they think.
Write about 50 words.

Task 1.2
Write a letter to the organizer. Express your thoughts on the
exhibition idea, suggest a theme, and mention whether it
should be public or private.
Write about 120–150 words.

Sample 5
PART 1
You are a student in an online English course. You received an
email from your teacher.
Dear Student,
I hope you're enjoying the course so far. We are planning to
make some changes to our online platform to improve your
experience.
Are there any technical or learning difficulties you are facing?
What suggestions do you have for improving the online classes?
Your feedback would be really helpful.
Best wishes,
Your Teacher

Task 1.1
Write a message to your classmate. Tell them how you feel
about the online course and what you think could be improved.
Write about 50 words.

Task 1.2
Write a letter to your teacher. Share your feelings about the
course and suggest how to improve the online learning
experience.
Write about 120–150 words.

Sample 6
PART 1
You are a participant in a weekend cooking class. You received
an email from the class organizer.
Dear Participant,
We are planning to make some changes to our cooking
sessions. We would like to hear your thoughts about the types
of food we cook, the length of each class, and the number of
participants.
What would make the classes more enjoyable for you? Do you
have any suggestions for improvement?
We appreciate your opinion.
The Organizer

Task 1.1
Write a message to your friend, who also attends the class.
Share what you enjoy or don’t enjoy about the cooking sessions
and ask for their opinion.
Write about 50 words.

Task 1.2
Write a letter to the organizer. Express your views on the
cooking sessions and suggest what could be improved.
Write about 120–150 words.

Sample 7

PART 1
You are a frequent user of the city library. You received an
email from the librarian.
Dear Library Member,
We are considering making some updates to our library
services, including study rooms, book collections, and digital
access.
What improvements would you like to see in our library? Are
there any problems you have experienced that we should know
about?
Please share your suggestions.
The Librarian

Task 1.1
Write a message to your friend, who also uses the library. Share
your feelings about the library and ask them what changes they
want.
Write about 50 words.

Task 1.2
Write a letter to the librarian. Share your opinions about the
current library services and suggest how they could be
improved.
Write about 120–150 words.

Sample 8

PART 1
You are a passenger who often uses the city bus service. You
received an email from the transport company.
Dear Passenger,
We are reviewing the quality of our city bus services. We would
like to know how satisfied you are with our current schedule,
cleanliness, and comfort.
Do you have any complaints or suggestions? What changes
would make your daily travel easier?
We welcome your feedback.
The Transport Team

Task 1.1
Write a message to your friend who also uses the bus. Tell them
how you feel about the service and what you think should
change.
Write about 50 words.

Task 1.2
Write a letter to the transport company. Share your feelings and
explain what improvements should be made.
Write about 120–150 words.

Sample 9

PART 1
You are a student who lives in a university dormitory. You
received an email from the dormitory manager.
Dear Resident,
We are planning to renovate parts of the dormitory, including
the common areas and rooms. While this happens, there may
be some noise or temporary changes.
What improvements would you like to see? Do you have any
concerns or suggestions?
We would be happy to hear your thoughts.
The Dormitory Manager

Task 1.1
Write a message to your roommate. Tell them how you feel
about the renovation and ask if they have any suggestions.
Write about 50 words.

Task 1.2
Write a letter to the dormitory manager. Express your thoughts
about the renovation and suggest improvements.
Write about 120–150 words.

Sample 10

PART 1
You are a customer at a local fitness and wellness center. You
received an email from the manager.
Dear Member,
We are reviewing the classes we offer at our wellness center.
Some people have suggested adding yoga, pilates, or relaxation
sessions.
We’d like to know your preferences. Are you satisfied with the
current classes? What other programs would you like us to
include?
Thank you for your time.
The Manager

Task 1.1
Write a message to your friend who also goes to the center.
Share your opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the manager. Say how you feel about the
current classes and suggest what new ones should be added.
Write about 120–150 words.

Sample 11

PART 1
You are a customer at a mobile phone service provider. You
received an email from the company.
Dear Customer,
We are reviewing our mobile service packages. We want to
offer more useful and affordable plans to our clients.
What do you think about our current prices and internet
packages? Are there any services you wish we would include in
the future?
We would love to hear your suggestions.
The Support Team

Task 1.1
Write a message to your friend, who also uses this company.
Share your opinion about the service and ask for their ideas.
Write about 50 words.

Task 1.2
Write a letter to the company. Give your opinion about their
mobile services and suggest improvements.
Write about 120–150 words.

Sample 12

PART 1
You are a parent whose child attends an after-school club. You
received an email from the club manager.
Dear Parent,
We are planning to introduce new activities in our after-school
club. We’d like your feedback on what your child enjoys most
and what you would like to see added.
Also, do the current meeting times suit your schedule?
We appreciate your opinion.
The Club Manager

Task 1.1
Write a message to another parent you know. Share your
thoughts about the club and ask their opinion.
Write about 50 words.

Task 1.2
Write a letter to the club manager. Share your thoughts about
current activities and suggest new ones. Mention if the
schedule works for you.
Write about 120–150 words.

Sample 13

PART 1
You are a customer at a supermarket. You received an email
from the store manager.
Dear Customer,
We are always trying to improve your shopping experience. We
are considering changes to the product selection, prices, and
layout of the store.
What do you think of our current services? Do you have any
suggestions that could help us serve you better?
Thank you for your time.
The Manager

Task 1.1
Write a message to your friend, who also shops there. Share
your opinion and ask what they think should be improved.
Write about 50 words.

Task 1.2
Write a letter to the supermarket manager. Give your opinion
about the shopping experience and suggest ways to improve it.
Write about 120–150 words.

Sample 14

PART 1
You are a guest at a hotel where you stayed recently. You
received an email from the hotel manager.
Dear Guest,
Thank you for staying with us. We are always working to
improve the experience of our guests.
Could you tell us what you liked about your stay and what you
think we could improve? We are especially interested in your
thoughts on the cleanliness, customer service, and breakfast
options.
We hope to welcome you again!
The Hotel Manager

Task 1.1
Write a message to your friend who is planning to stay at the
hotel. Share what you liked and what could be better.
Write about 50 words.

Task 1.2
Write a letter to the hotel manager. Share your experience, give
your opinion about the services, and suggest improvements.
Write about 120–150 words.

Sample 15

PART 1
You are a student taking an evening English class. You received
an email from your teacher.
Dear Student,
I hope you are enjoying the evening classes. I would like to ask
for your opinion about the class time, lesson topics, and
teaching style.
Are the lessons helpful? Is there anything you think should be
added or changed?
Your feedback is very important to us.
Your Teacher

Task 1.1
Write a message to your classmate. Share what you think about
the classes and ask for their opinion.
Write about 50 words.

Task 1.2
Write a letter to your teacher. Give your opinion on the classes
and suggest how they could be improved.
Write about 120–150 words.

Sample 16

PART 1
You are a member of an online book club. You received an
email from the club organizer.
Dear Member,
We are reviewing the book choices and schedule of our online
club. We want to make sure members are enjoying the
experience.
What types of books would you like us to include in the future?
Would you prefer more frequent or less frequent meetings?
We’d love to hear your thoughts.
The Book Club Organizer

Task 1.1
Write a message to your friend, who is also in the club. Say
what you think of the books and meetings, and ask for their
opinion.
Write about 50 words.

Task 1.2
Write a letter to the book club organizer. Share your opinion
about the current book choices and meeting schedule, and
suggest improvements.
Write about 120–150 words.

Sample 17

PART 1
You are a regular visitor to your local cinema. You received an
email from the cinema manager.
Dear Customer,
We are planning some changes to our cinema to improve the
customer experience.
What do you think about our current ticket prices, film
selection, and seating? Do you have any ideas on how we can
improve our services?
Thank you in advance for your suggestions.
The Cinema Manager

Task 1.1
Write a message to your friend, who often goes to the cinema
with you. Share your opinions about the cinema and ask what
they think.
Write about 50 words.

Task 1.2
Write a letter to the cinema manager. Share your experience at
the cinema and suggest what could be improved.
Write about 120–150 words.

Sample 18

PART 1
You are a regular visitor at your local swimming pool. You
received an email from the facility manager.
Dear Visitor,
We are reviewing our pool schedule and services to better meet
the needs of our guests.
Are you happy with the current timetable? Do you have any
suggestions about our facilities, classes, or hygiene?
We appreciate your feedback.
The Facility Manager

Task 1.1
Write a message to your friend, who also goes to the swimming
pool. Share your opinion about the pool and ask what they
think.
Write about 50 words.

Task 1.2
Write a letter to the manager. Share your thoughts about the
timetable and services, and suggest improvements.
Write about 120–150 words.

Sample 19

PART 1
You are attending a weekend technology workshop. You
received an email from the organizer.
Dear Participant,
Thank you for joining our workshop. We are looking for ways to
improve future sessions.
What did you enjoy the most? Were there any topics you found
difficult or boring? What would you like us to change or add
next time?
We look forward to your suggestions.
The Organizer

Task 1.1
Write a message to your friend, who also took part in the
workshop. Say what you liked and didn’t like, and ask their
opinion.
Write about 50 words.

Task 1.2
Write a letter to the workshop organizer. Share your experience
and suggest how the workshop could be improved in the
future.
Write about 120–150 words.

Sample 20

PART 1
You are a student who recently went on a school field trip. You
received an email from your teacher.
Dear Student,
We hope you enjoyed the recent school field trip. We would like
your feedback so we can plan better trips in the future.
What did you enjoy most? Was there anything you didn’t like?
What suggestions do you have for future trips?
Thank you for your help.
Your Teacher

Task 1.1
Write a message to your classmate. Say what you liked or didn’t
like about the trip and ask for their thoughts.
Write about 50 words.

Task 1.2
Write a letter to your teacher. Share your feedback on the trip
and give suggestions for future events.
Write about 120–150 words.

Sample 21

PART 1
You are a member of a local sports club. You received an email
from the club coordinator.
Dear Member,
We are trying to improve the experience at our sports club. We
would like to hear your opinion about our training sessions,
equipment, and staff.
Is there anything we could do to make the club better for you?
Looking forward to your feedback.
The Club Coordinator

Task 1.1
Write a message to your friend who also goes to the club. Share
what you like or don’t like about it and ask for their thoughts.
Write about 50 words.

Task 1.2
Write a letter to the club coordinator. Share your thoughts
about the club’s current services and suggest improvements.
Write about 120–150 words.

Sample 22

PART 1
You are a volunteer at a community center. You received an
email from the project leader.
Dear Volunteer,
We appreciate your help at the community center. We are now
reviewing our volunteer program and would love to hear your
opinion.
What parts of the work do you enjoy most? Is there anything
you think should be improved or added?
Thanks for your continued support.
The Project Leader

Task 1.1
Write a message to another volunteer. Say what you enjoy
about volunteering and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the project leader. Share your thoughts on the
volunteer work and suggest ways to improve the experience.
Write about 120–150 words.

Sample 23

PART 1
You are a student living in a rented apartment. You received
an email from your landlord.
Dear Tenant,
We want to ensure our tenants are happy and comfortable.
Please let us know if there are any problems in your apartment
or any suggestions for improvements.
How do you find the current condition of your flat? Is
everything working properly?
We look forward to your feedback.
Your Landlord

Task 1.1
Write a message to your flatmate. Share what’s working well
and what problems you’ve noticed. Ask their opinion.
Write about 50 words.

Task 1.2
Write a letter to your landlord. Describe your current
experience in the apartment and mention anything that needs
fixing or improving.
Write about 120–150 words.

Sample 24

✅ PART 1
You are a regular visitor to your local park. You received an
email from the park administration.
Dear Visitor,
We are planning to improve our park for local residents. We
want to know what you like most about the park and what you
would like us to change.
Do you have any ideas about new facilities or events?
We look forward to hearing from you.
The Park Administration

Task 1.1
Write a message to your friend who often goes to the park with
you. Share your opinion and ask what they think.
Write about 50 words.
Task 1.2
Write a letter to the park administration. Share your thoughts
on the park and suggest improvements.
Write about 120–150 words.

Sample 25

✅ PART 1
You are a student attending online university lectures. You
received an email from your department head.
Dear Student,
We are collecting feedback on the quality of our online lectures.
Please let us know what is working well and what could be
improved.
Do you have any suggestions for making the learning process
more effective?
We appreciate your opinion.
Head of Department

Task 1.1
Write a message to your classmate. Share your opinion on the
online lectures and ask for theirs.
Write about 50 words.
Task 1.2
Write a letter to the department head. Share your feedback and
suggest how the online lectures could be improved.
Write about 120–150 words.

Sample 26

✅ PART 1
You recently visited a museum in your city. You received an
email from the museum director.
Dear Visitor,
Thank you for visiting our museum. We want to offer the best
possible experience to our guests.
Please share what you liked most about the museum. Also, let
us know if there’s anything we can improve.
We value your feedback.
The Museum Director

Task 1.1
Write a message to your friend who plans to visit the museum.
Say what you liked and ask their opinion.
Write about 50 words.
Task 1.2
Write a letter to the museum director. Share your experience
and offer suggestions for improvement.
Write about 120–150 words.

Sample 27

✅ PART 1
You are using a delivery service for online shopping. You
received an email from the company.
Dear Customer,
We are trying to improve our delivery service. We would like to
know how satisfied you are with the delivery time, product
condition, and customer service.
If you have any ideas for improvement, please let us know.
Thank you for your help.
Customer Care Team

Task 1.1
Write a message to your friend who also uses the service. Say
what you like or don’t like about it and ask what they think.
Write about 50 words.
Task 1.2
Write a letter to the customer care team. Share your opinion
and suggest ways to improve the service.
Write about 120–150 words.

Sample 28

✅ PART 1
You are a customer at a local bakery. You received an email
from the bakery manager.
Dear Customer,
We are reviewing our product range and service to improve
your experience.
What do you think about our current bread, cakes, and drinks?
Do you have any ideas for new products or improvements?
We value your suggestions.
The Bakery Manager

Task 1.1
Write a message to your friend who also visits the bakery. Share
your opinion and ask what they think.
Write about 50 words.
Task 1.2
Write a letter to the bakery manager. Share your feedback and
suggest how to improve the product range or service.
Write about 120–150 words.

Sample 29

✅ PART 1
You are a passenger who recently used a train service. You
received an email from the transport company.
Dear Passenger,
We are reviewing our train service to better meet the needs of
our customers.
What do you think of the comfort, timing, and cleanliness on
our trains? Do you have any suggestions to help us improve?
Thank you for your feedback.
Customer Service Team

Task 1.1
Write a message to your friend who also uses the train. Share
what you liked or didn’t like, and ask for their opinion.
Write about 50 words.
Task 1.2
Write a letter to the transport company. Give your opinion on
the service and suggest improvements.
Write about 120–150 words.

Sample 30

✅ PART 1
You recently attended a cultural festival in your city. You
received an email from the event organizer.
Dear Guest,
Thank you for attending the cultural festival. We hope you
enjoyed the performances and activities.
We’d love to hear your thoughts on what went well and what
could be better next time. Please share any ideas or
suggestions.
Best regards,
The Organizer

Task 1.1
Write a message to your friend who also attended the festival.
Share your thoughts and ask what they think.
Write about 50 words.
Task 1.2
Write a letter to the event organizer. Share your feedback and
suggest ways to improve the festival.
Write about 120–150 words.

Sample 31

✅ PART 1
You are a user of a language learning mobile app. You received
an email from the app developers.
Dear User,
We are updating our app to make your learning experience
better.
Are there any features you would like to see? Is there anything
about the app you find difficult or unhelpful?
We’d love to hear your ideas.
The App Team
Task 1.1
Write a message to your friend who also uses the app. Say what
you think about it and ask for their opinion.
Write about 50 words.
Task 1.2
Write a letter to the app developers. Share your opinion and
suggest improvements.
Write about 120–150 words.

Sample 32

✅ PART 1
You are attending a free weekend language course at a local
community center. You received an email from the course
manager.
Dear Student,
We want to improve our weekend language courses.
Are the materials and activities useful for you? Do you have any
suggestions about the schedule or content?
Your feedback is important to us.
Course Manager
Task 1.1
Write a message to your classmate. Say what you like about the
course and ask their opinion.
Write about 50 words.
Task 1.2
Write a letter to the course manager. Share your opinion and
suggest improvements.
Write about 120–150 words.

Sample 33

✅ PART 1
You are a customer at a local clothing store. You received an
email from the store manager.
Dear Customer,
We are working to improve your shopping experience.
How do you feel about the quality of our products and
customer service? Do you have any suggestions for the store or
website?
We would appreciate your thoughts.
Store Manager

Task 1.1

Write a message to your friend who also shops there. Share

Task 1.2

Write a letter to the store manager. Share your feedback and

Sample 34

✅ PART 1
You recently stayed at a guesthouse during your holiday. You
received an email from the guesthouse owner.
Dear Guest,
Thank you for choosing our guesthouse.
We hope you had a pleasant stay. Please let us know what you
liked and if there is anything we can improve in the future.
We look forward to your feedback.
Guesthouse Owner

Task 1.1
Write a message to your friend who might visit the same
guesthouse. Share your experience and ask their opinion.
Write about 50 words.

Task 1.2
Write a letter to the guesthouse owner. Share your thoughts
about your stay and suggest improvements.
Write about 120–150 words.

Sample 35

✅ PART 1
You are a student who eats at the university cafeteria. You
received an email from the food services team.
Dear Student,
We are trying to improve the cafeteria service.
Do you think the food choices, prices, and hygiene are
satisfactory? What would you like us to add or change?
Your opinion matters.
Food Services Team

Task 1.1
Write a message to your friend who also eats at the cafeteria.
Share your opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the food services team. Give your opinion and
suggest how the cafeteria can be improved.
Write about 120–150 words.

Sample 36

✅ PART 1
You are a member of an online film discussion group. You
received an email from the moderator.
Dear Member,
We would like to improve the content and schedule of our
weekly film discussions.
Are you happy with the current film choices? Do you have any
suggestions for future films or the way the discussions are
organized?
We’d love to hear your ideas.
The Moderator

Task 1.1
Write a message to your friend in the group. Share your opinion
and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the moderator. Share your feedback and
suggest how to improve the discussions.
Write about 120–150 words.

Sample 37

✅ PART 1
You are a customer of a fitness app. You received an email
from the app team.
Dear User,
We are always looking to improve our fitness app.
Do you find the current features helpful? Are there any tools or
programs you’d like to see added in future updates?
We appreciate your feedback.
The Development Team

Task 1.1
Write a message to your friend who also uses the app. Share
your opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the app team. Share what you like and suggest
improvements.
Write about 120–150 words.

Sample 38

✅ PART 1
You are a frequent flyer with a regional airline. You received
an email from the airline’s customer care department.
Dear Passenger,
We are trying to improve the flying experience for our
customers.
How do you feel about our flight schedules, staff service, and
check-in process? What changes would you like to see?
Your input is valuable.
Customer Care Team

Task 1.1
Write a message to a friend who also flies with this airline.
Share your experience and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the airline. Share your thoughts and give
suggestions for improvement.
Write about 120–150 words.

Sample 39

✅ PART 1
You are a member of a university debate club. You received an
email from the club president.
Dear Member,
We are planning to improve how the club meetings and debates
are organized.
Do you enjoy the current format? What topics or changes
would make the club more interesting for you?
Looking forward to your input.
Club President

Task 1.1
Write a message to another member. Share your opinion and
ask for their thoughts.
Write about 50 words.

Task 1.2
Write a letter to the club president. Share your views and
suggest improvements.
Write about 120–150 words.

Sample 40

✅ PART 1
You have recently joined a photography competition. You
received an email from the organizers.
Dear Participant,
Thank you for joining our photography contest. We would like
to know how you feel about the registration process,
competition rules, and theme.
Do you have any suggestions to improve the event?
Kind regards,
The Organizing Team

Task 1.1
Write a message to your friend who also participated. Share
your opinion and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the organizers. Share your experience and
suggest improvements.
Write about 120–150 words.

Sample 41

✅ PART 1
You are a member of a local library. You received an email
from the library manager.
Dear Member,
We are looking to improve our library services.
Are you satisfied with the book collection, study areas, and
working hours? What suggestions do you have for making the
library more useful?
We’d love to hear from you.
Library Manager

Task 1.1
Write a message to your friend who also uses the library. Share
your opinion and ask for their ideas.
Write about 50 words.

Task 1.2
Write a letter to the library manager. Share your opinion and
suggest improvements.
Write about 120–150 words.

Sample 42

✅ PART 1
You are a resident in an apartment building. You received an
email from the building manager.
Dear Resident,
We are planning some upgrades to the apartment facilities.
We would like to know your thoughts about parking, security,
and cleanliness. Do you have any suggestions for improvement?
We appreciate your feedback.
Building Manager

Task 1.1
Write a message to your neighbor. Share your thoughts and ask
what they think should be improved.
Write about 50 words.

Task 1.2
Write a letter to the building manager. Share your opinion and
suggest what could be done.
Write about 120–150 words.

Sample 43

✅ PART 1
You often eat at a food court in a shopping mall. You received
an email from the mall’s customer service.
Dear Customer,
We are trying to improve the food court area.
How do you feel about the food variety, prices, and seating?
What changes would you recommend?
Thank you for your opinion.
Mall Customer Service

Task 1.1
Write a message to your friend who often eats with you at the
food court. Share your thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the mall customer service. Share your opinion
and give suggestions.
Write about 120–150 words.

Sample 44

✅ PART 1
You joined a short online photography course. You received an
email from the course instructor.
Dear Student,
Thank you for joining the online course.
We are working to make our sessions more helpful. What did
you enjoy or find difficult? What improvements would you like
to see?
Looking forward to your ideas.
Your Instructor

Task 1.1
Write a message to a classmate. Say what you liked or didn’t
like and ask for their opinion.
Write about 50 words.

Task 1.2
Write a letter to your instructor. Share your feedback and give
suggestions.
Write about 120–150 words.

Sample 45

✅ PART 1
You recently went on a guided city tour. You received an email
from the tour company.
Dear Guest,
We hope you enjoyed your city tour.
We are reviewing the quality of our guides, routes, and timing.
Please share what you liked and what could be improved.
We appreciate your time.
The Tour Company

Task 1.1
Write a message to a friend who plans to take the tour. Share
your thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the tour company. Share your experience and
give suggestions for improvement.
Write about 120–150 words.

Sample 46

✅ PART 1
You are taking a free computer course at your local community
centre. You received an email from the course organizer.
Dear Participant,
We hope you are enjoying the computer course.
We would love to hear what you liked most and what could be
improved. Do you have any suggestions for future courses?
Thanks for your feedback.
Course Organizer

Task 1.1
Write a message to your friend who is also doing the course.
Share your opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the organizer. Share your experience and
suggest improvements.
Write about 120–150 words.

Sample 47

✅ PART 1
You are a member of a youth environmental club. You
received an email from the club leader.
Dear Member,
We are reviewing our upcoming environmental projects and
events.
What kind of projects interest you the most? Do you have any
ideas that we can include in future activities?
We look forward to hearing from you.
Club Leader

Task 1.1
Write a message to another club member. Share your thoughts
and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the club leader. Share your opinion and suggest
ideas.
Write about 120–150 words.

Sample 48

✅ PART 1
You have recently ordered a product online. You received an
email from the company asking for feedback.
Dear Customer,
Thank you for your purchase.
We would love to know if you were satisfied with the delivery,
product quality, and customer service. Any suggestions to
improve our service?
Thank you,
Customer Support

Task 1.1
Write a message to your friend who also shops online. Share
your opinion and ask about their experience.
Write about 50 words.

Task 1.2
Write a letter to the company. Share your feedback and suggest
improvements.
Write about 120–150 words.

Sample 49

✅ PART 1
You attend evening classes at a local education centre. You
received an email from the programme coordinator.
Dear Student,
We want to improve the quality of our evening classes.
Are the lessons helpful? Is the timing suitable? Please let us
know how we can make them better.
Thank you,
Programme Coordinator

Task 1.1
Write a message to your classmate. Share your thoughts and
ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the coordinator. Share your feedback and
suggest changes.
Write about 120–150 words.

Sample 50

✅ PART 1
You recently used a city bike rental service. You received an
email from the bike company.
Dear Customer,
Thank you for using our bike rental service.
We would love your opinion on the bikes, rental process, and
pricing. What can we do to make the service better?
Kind regards,
The Bike Rental Team

Task 1.1
Write a message to a friend who also used the bikes. Share your
opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the rental team. Give your feedback and
suggest improvements.
Write about 120–150 words.

Sample 51

✅ PART 1
You are a customer of a mobile phone operator. You received
an email from the customer service department.
Dear Customer,
We are reviewing our services and offers.
Are you satisfied with the internet packages, call rates, and
customer support? What could we do to improve your
experience?
We appreciate your feedback.
Customer Service Team

Task 1.1
Write a message to a friend who uses the same operator. Share
your opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the customer service team. Give your feedback
and suggest improvements.
Write about 120–150 words.

Sample 52

✅ PART 1
You are a student who took part in a university orientation
week. You received an email from the organizers.
Dear Student,
We hope you enjoyed the orientation events.
What did you find most helpful? What can we do better next
year? Your suggestions will help us plan future events.
Best regards,
Orientation Team

Task 1.1
Write a message to your classmate. Say what you liked and
didn’t like, and ask for their thoughts.
Write about 50 words.

Task 1.2
Write a letter to the orientation team. Share your feedback and
suggestions.
Write about 120–150 words.

Sample 53

✅ PART 1
You regularly shop at a local electronics store. You received an
email from the store manager.
Dear Customer,
We are improving our services and product range.
Are you happy with our current selection of electronics, prices,
and staff assistance? What would you like us to improve?
We value your opinion.
Store Manager

Task 1.1
Write a message to a friend who also shops there. Share your
opinion and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the store manager. Give feedback and
suggestions.
Write about 120–150 words.

Sample 54

✅ PART 1
You are a member of an online language exchange group. You
received an email from the group moderator.
Dear Member,
We want to make our online group more useful for everyone.
Do you think the meeting times, topics, and speaking partners
are suitable? What can we change to improve your experience?
Looking forward to your response.
Group Moderator

Task 1.1
Write a message to another group member. Share your
thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the moderator. Give your feedback and
suggestions.
Write about 120–150 words.

Sample 55

✅ PART 1
You have just completed a short first-aid training course. You
received an email from the training provider.
Dear Participant,
Thank you for attending the first-aid course.
We would love to know what you found most useful and if
there is anything we could do better next time. Your opinion
matters to us.
Best regards,
Training Team

Task 1.1
Write a message to a friend who also did the course. Share your
thoughts and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the training team. Give your feedback and
suggestions.
Write about 120–150 words.

Sample 56

✅ PART 1
You attended a local job fair last weekend. You received an
email from the event organizers.
Dear Visitor,
Thank you for attending our job fair.
What did you find useful or interesting at the event? Do you
have any suggestions for improvement next time?
We appreciate your feedback.
Job Fair Organizing Team

Task 1.1
Write a message to a friend who also attended. Share your
thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the organizing team. Give your opinion and
suggest how to improve the event.
Write about 120–150 words.

Sample 57

✅ PART 1
You recently watched a play at the city theatre. You received
an email from the theatre team.
Dear Guest,
We hope you enjoyed your time at the theatre.
What did you enjoy most about the play? Do you have any
feedback on our venue, staff, or future performances?
Thank you for your time.
City Theatre Team

Task 1.1
Write a message to a friend who plans to go next week. Share
your experience and ask what they’re excited about.
Write about 50 words.

Task 1.2
Write a letter to the theatre team. Give your feedback and offer
suggestions for improvement.
Write about 120–150 words.

Sample 58

✅ PART 1
You are a student who uses the university library. You received
an email from the library staff.
Dear Student,
We are evaluating the library's study environment and services.
Are the opening hours, seating, and internet access meeting
your needs? What changes would you suggest?
Your opinion matters.
Library Services Team

Task 1.1
Write a message to your classmate. Say what you like or dislike
and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the library services team. Share your views and
suggest improvements.
Write about 120–150 words.

Sample 59

✅ PART 1
You are a frequent user of a taxi app. You received an email
from the app company.
Dear User,
We are working to improve our taxi service.
Are you happy with driver behavior, waiting time, and pricing?
Please let us know how we can improve the experience.
Thank you,
Support Team

Task 1.1
Write a message to a friend who also uses the app. Share your
thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the app company. Give your opinion and
suggest improvements.
Write about 120–150 words.

Sample 60

✅ PART 1
You have just completed a group research project at
university. You received an email from your teacher.
Dear Student,
Now that the project is finished, we’d like to hear your
feedback.
Was working in a group helpful for your learning? What would
you improve about the process?
Looking forward to your opinion.
Your Lecturer

Task 1.1
Write a message to a group member. Say what you thought
about the project and ask them too.
Write about 50 words.

Task 1.2
Write a letter to your lecturer. Share your experience and give
suggestions.
Write about 120–150 words.

Sample 61

✅ PART 1
You recently visited a new café in your neighborhood. You
received an email from the café manager.
Dear Customer,
Thank you for visiting our café.
We are looking for feedback on the quality of food, staff
behavior, and atmosphere. How can we improve your next
visit?
We’d appreciate your suggestions.
The Manager

Task 1.1
Write a message to a friend who also visited the café. Share
your opinion and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the café manager. Share your feedback and
suggest improvements.
Write about 120–150 words.

Sample 62

✅ PART 1
You joined a weekend photography workshop. You received an
email from the instructor.
Dear Participant,
We hope you enjoyed the workshop.
Please share your thoughts about the activities, instructors, and
overall experience. What could we do better in future sessions?
Thanks for your feedback.
The Instructor

Task 1.1
Write a message to your classmate. Share your favorite part of
the workshop and ask their opinion.
Write about 50 words.

Task 1.2
Write a letter to the instructor. Give your feedback and offer
suggestions.
Write about 120–150 words.

Sample 63

✅ PART 1
You’ve been volunteering at a local animal shelter. You
received an email from the volunteer coordinator.
Dear Volunteer,
Thank you for your support.
We would love to know how we can make the volunteering
experience better. Are you happy with the tasks, training, and
schedule?
Looking forward to your feedback.
Volunteer Coordinator

Task 1.1
Write a message to another volunteer. Share your experience
and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the coordinator. Share your opinion and
suggest improvements.
Write about 120–150 words.

Sample 64

✅ PART 1
You are a member of a local sports club. You received an email
from the club manager.
Dear Member,
We want to improve our club’s facilities and services.
Are you satisfied with the training schedule, equipment, and
cleanliness? What would make your experience better?
Thanks in advance,
Club Manager

Task 1.1
Write a message to a friend who trains with you. Share your
views and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the club manager. Give your opinion and offer
suggestions.
Write about 120–150 words.

Sample 65

✅ PART 1
You recently attended a university career advice session. You
received an email from the career counselor.
Dear Student,
We are collecting feedback about our career support sessions.
Did you find the advice and resources helpful? What else would
you like to see included?
We value your input.
Career Counseling Office

Task 1.1
Write a message to your classmate who also attended. Share
what you thought and ask for their feedback.
Write about 50 words.

Task 1.2
Write a letter to the career counseling office. Give your
feedback and suggest improvements.
Write about 120–150 words.

Sample 66

PART 1
You recently participated in an online webinar about mental
health. You received an email from the webinar team.
Dear Participant,
Thank you for attending our mental health awareness webinar.
We would love to know what you found most useful and what
areas you think we should improve.
Do you have any suggestions for future topics or speakers?
We appreciate your feedback.
The Webinar Team

Task 1.1
Write a letter to your friend, who also attended the webinar.
Write about your thoughts and ask what they liked or disliked.
Write about 50 words.

Task 1.2
Write a letter to the webinar team. Share your opinions about
the session and make some suggestions.
Write about 120–150 words.

Sample 67

PART 1
You are a frequent customer of a local supermarket. You
received an email from the supermarket manager.
Dear Customer,
We are reviewing our services to improve your shopping
experience.
Do you think our prices, product variety, and staff behavior
meet your expectations?
What changes would you like to see?
Your feedback matters.
Store Manager

Task 1.1
Write a letter to your friend, who also shops there. Share your
opinion and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the manager. Give your opinion on the store
and suggest some improvements.
Write about 120–150 words.

Sample 68

PART 1
You are a student in an online English speaking club. You
received an email from the club coordinator.
Dear Member,
We hope you are enjoying your speaking sessions.
We are planning new activities and would like to hear from you.
Do you have ideas on how to make our sessions more
interactive and fun?
Thank you,
Club Coordinator

Task 1.1
Write a letter to your friend who also attends the club. Share
your ideas and ask about theirs.
Write about 50 words.

Task 1.2
Write a letter to the coordinator. Tell them what you like and
suggest ways to improve the sessions.
Write ab
out 120–150 words.

Sample 69

PART 1
You recently ordered a product from an online store. You
received an email from their customer support team.
Dear Customer,
We hope you received your order in good condition.
We would love to know about your shopping experience.
Was the delivery fast? Were you satisfied with the product
quality?
Looking forward to your feedback.
Support Team

Task 1.1
Write a letter to your friend who also shops online. Tell them
about your experience and ask about theirs.
Write about 50 words.

Task 1.2
Write a letter to the customer support team. Share your
opinion about the service and give suggestions.
Write about 120–150 words.

Sample 70

PART 1
You are using a language learning mobile app. You received an
email from the app developers.
Dear Learner,
We are working on improving our app features.
Are you happy with the lessons, vocabulary practice, and user
experience?
What new features would you like us to include?
We value your feedback.
The App Team

Task 1.1
Write a letter to your friend who also uses the app. Share what
you like and ask for their thoughts.
Write about 50 words.

Task 1.2
Write a letter to the app developers. Share your experience and
suggest improvements.
Write about 120–150 words.

Sample 71

PART 1
You are a member of a public library. You received an email
from the library director.
Dear Member,
We are planning to update our library services.
Are you satisfied with the current opening hours, book
selection, and seating areas?
What improvements would you suggest to make your
experience more enjoyable?
Your opinion is important to us.
Library Director

Task 1.1
Write a letter to your friend who also uses the library. Share
your opinion and ask for their thoughts.
Write about 50 words.

Task 1.2
Write a letter to the director. Share your suggestions and give
your feedback.
Write about 120–150 words.

Sample 72

PART 1
You are a regular passenger on a city bus route. You received
an email from the transport company.
Dear Passenger,
We are considering changing some routes and schedules.
Do you think the current service is reliable and convenient?
What changes would help improve your travel experience?
We welcome your suggestions.
Transport Team

Task 1.1
Write a letter to your friend who also takes the bus. Share your
concerns and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the transport team. Give your suggestions and
feedback on the bus service.
Write about 120–150 words.

Sample 73

PART 1
You are a guest at a hotel. You received an email from the
hotel management after your stay.
Dear Guest,
Thank you for staying with us.
We would like to know about your experience.
Were you satisfied with the cleanliness, staff service, and
facilities?
Please let us know how we can improve.
Warm regards,
Hotel Management

Task 1.1
Write a letter to your friend who recommended the hotel.
Share your experience and ask what they think about it.
Write about 50 words.

Task 1.2
Write a letter to the hotel. Share your experience and suggest
what could be improved.
Write about 120–150 words.

Sample 74

PART 1
You are a user of an online food delivery app. You received an
email from the support team.
Dear User,
We are working to make our service better.
Do you find our delivery time, food quality, and customer
service satisfying?
What features would you like to see in the app?
Your feedback means a lot.
Customer Support

Task 1.1
Write a letter to your friend who also uses the app. Tell them
what you think and ask their opinion.
Write about 50 words.

Task 1.2
Write a letter to the support team. Share your feedback and
suggest improvements.
Write about 120–150 words.

Sample 75

PART 1
You are part of an after-school English club. You received an
email from the club leader.
Dear Student,
We are reviewing our English club sessions.
Do you enjoy the current topics, group activities, and feedback
system?
What changes would make the club more effective for you?
Looking forward to your thoughts.
Club Leader

Task 1.1
Write a letter to your friend who also attends the club. Share
your thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the club leader. Give your opinion and suggest
improvements.
Write about 120–150 words.

Sample 76

PART 1
You are a student in a computer skills course. You received an
email from your instructor.
Dear Student,
We are planning to make some changes to our course materials
and teaching style.
What do you think about the current lessons and exercises?
How could we improve the course to make it more useful and
interesting?
Looking forward to hearing from you.
Instructor

Task 1.1
Write a letter to your friend, who also takes the course. Share
your ideas and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the instructor. Share your opinion and suggest
some improvements.
Write about 120–150 words.

Sample 77

PART 1
You recently visited a local museum. You received an email
from the museum’s feedback team.
Dear Visitor,
Thank you for visiting our museum.
We’d love to know what you enjoyed most and what you think
we could improve.
Did you like the exhibitions, the guides, and the overall
environment?
We appreciate your feedback.
Museum Team

Task 1.1
Write a letter to your friend who came with you. Share your
thoughts and ask their opinion.
Write about 50 words.

Task 1.2
Write a letter to the museum team. Give your feedback and
suggest improvements.
Write about 120–150 words.

Sample 78

PART 1
You regularly attend a local sports club. You received an email
from the club manager.
Dear Member,
We are planning to introduce some changes to our training
schedules and equipment.
What do you think about the current facilities and timetable?
Please let us know what we can do to serve you better.
Thank you for your support.
Club Manager

Task 1.1
Write a letter to your friend who also attends the club. Share
your ideas and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the manager. Share your feedback and suggest
improvements.
Write about 120–150 words.

Sample 79

PART 1
You are a member of a student newspaper team. You received
an email from the editor.
Dear Team Member,
We want to make our student newspaper more engaging.
What kinds of topics and writing styles do you think would
interest readers?
Do you have any creative ideas or suggestions for
improvement?
Thanks for your input.
Editor-in-Chief

Task 1.1
Write a letter to your teammate. Share your thoughts and ask
what they suggest.
Write about 50 words.

Task 1.2
Write a letter to the editor. Give your opinion and suggest new
ideas for the newspaper.
Write about 120–150 words.

Sample 80

PART 1
You recently attended a school field trip. You received an
email from the school’s trip organizer.
Dear Student,
Thank you for joining the field trip.
We hope you enjoyed the experience.
What did you like the most, and what could be done better next
time?
Please send us your thoughts.
Trip Organizer

Task 1.1
Write a letter to your classmate who was on the trip. Share your
thoughts and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the organizer. Share your opinion and suggest
how future trips could be improved.
Write about 120–150 words.

Sample 81

PART 1
You are a member of an environmental club. You received an
email from the club coordinator.
Dear Member,
We are planning new activities for our upcoming environmental
awareness month.
What kind of events would you like to see?
Do you think our current projects are effective?
We’d love to hear your suggestions.
Coordinator

Task 1.1
Write a letter to your friend, who is also a member of the club.
Share your ideas and ask for their opinion.
Write about 50 words.

Task 1.2
Write a letter to the coordinator. Give your suggestions and
comment on the current projects.
Write about 120–150 words.

Sample 82

PART 1
You recently attended a cooking course. You received an email
from the course provider.
Dear Student,
We hope you enjoyed the cooking course.
We’d like to know what you learned and what could be
improved.
Would you recommend it to others?
We appreciate your feedback.
Course Provider

Task 1.1
Write a letter to your friend who is thinking of taking the
course. Share your experience and thoughts.
Write about 50 words.

Task 1.2
Write a letter to the course provider. Share your thoughts and
give suggestions.
Write about 120–150 words.

Sample 83

PART 1
You are a user of a language exchange app. You received an
email from the app team.
Dear User,
We are working on some updates to improve your experience.
Are you satisfied with the chat functions, speaking partners,
and support service?
What new features would you like to see?
Your input is valuable.
Language Exchange Team

Task 1.1
Write a letter to your friend who also uses the app. Share your
thoughts and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the app team. Give your feedback and suggest
new features.
Write about 120–150 words.

Sample 84

PART 1
You are a member of a school debate team. You received an
email from your coach.
Dear Team Member,
We are reviewing our training plan and topics for future
debates.
Which topics do you find most interesting?
How can we make practice sessions more useful and exciting?
Looking forward to your suggestions.
Coach

Task 1.1
Write a letter to your teammate. Share your opinion and ask
what they think.
Write about 50 words.

Task 1.2
Write a letter to your coach. Give your thoughts and suggest
improvements.
Write about 120–150 words.

Sample 85

PART 1
You recently stayed in a guest house during a holiday. You
received an email from the guest house manager.
Dear Guest,
We hope you had a pleasant stay.
We are always looking to improve our service.
What did you enjoy the most? What could be better?
Your opinion is important to us.
Manager

Task 1.1
Write a letter to your friend who recommended the guest
house. Share your experience and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the guest house manager. Share your feedback
and suggestions.
Write about 120–150 words.

Sample 86

PART 1
You are a member of a fitness mobile app. You received an
email from the app developers.
Dear User,
We are currently updating our fitness programs.
Are you satisfied with the workout plans, tracking system, and
daily reminders?
What other features would help improve your fitness journey?
We value your feedback.
The App Team

Task 1.1
Write a letter to your friend who also uses the app. Share your
opinion and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the app team. Share your feedback and make
some suggestions.
Write about 120–150 words.

Sample 87

PART 1
You recently joined a new book club. You received an email
from the club organizer.
Dear Member,
We’re glad to have you in our book club.
We want to know how you find the meetings, book choices, and
discussions.
What could we improve to make your experience better?
Best regards,
Club Organizer

Task 1.1
Write a letter to your friend who invited you to the club. Share
your thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the club organizer. Share your feedback and
give suggestions.
Write about 120–150 words.

Sample 88

PART 1
You attended a weekend language workshop. You received an
email from the organizers.
Dear Participant,
Thank you for joining our weekend workshop.
Was the content helpful? Were the activities interactive
enough?
We’d love to hear what you think and how we can improve next
time.
Sincerely,
The Organizing Team

Task 1.1
Write a letter to your classmate who also attended. Share your
thoughts and ask what they think.
Write about 50 words.

Task 1.2
Write a letter to the organizing team. Share your opinions and
make suggestions.
Write about 120–150 words.

Sample 89

PART 1
You are a student at a university dormitory. You received an
email from the dorm manager.
Dear Resident,
We are planning to make some changes to dormitory rules and
services.
Are you satisfied with the current facilities, cleanliness, and
rules?
Please let us know what improvements we should consider.
Thank you,
Dormitory Manager

Task 1.1
Write a letter to your roommate. Share your views and ask for
theirs.
Write about 50 words.

Task 1.2
Write a letter to the dormitory manager. Give your feedback
and suggest improvements.
Write about 120–150 words.

Sample 90

PART 1
You are using an online course platform. You received an email
from the platform team.
Dear Student,
We are always improving our platform.
Are you happy with the course content, instructors, and
technical support?
What else can we do to support your learning?
We look forward to your suggestions.
Support Team

Task 1.1
Write a letter to your friend who is also taking courses. Share
your thoughts and ask theirs.
Write about 50 words.

Task 1.2
Write a letter to the platform team. Give your feedback and
offer suggestions.
Write about 120–150 words.

Sample 91

PART 1
You are a student taking online speaking classes. You received
an email from your speaking coach.
Dear Student,
We are reviewing our speaking lesson plans and would love
your input.
Do you enjoy the current topics and practice tasks?
What changes or additions would make sessions more helpful
for you?
Best regards,
Speaking Coach

Task 1.1
Write a letter to your classmate. Share what you like about the
classes and ask for their ideas.
Write about 50 words.

Task 1.2
Write a letter to your coach. Share your feedback and suggest
improvements.
Write about 120–150 words.

Sample 92

PART 1
You recently visited a career fair. You received an email from
the organizers.
Dear Visitor,
Thank you for attending our recent career fair.
Did you find it informative and well-organized?
We’d appreciate your thoughts on how we can improve the
event next year.
Warm regards,
Career Fair Team

Task 1.1
Write a letter to your friend who also attended. Share your
thoughts and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the organizing team. Give your opinion and
make suggestions.
Write about 120–150 words.

Sample 93

PART 1
You use a mobile banking app regularly. You received an email
from the bank’s support team.
Dear Customer,
We are updating our mobile app.
Are you satisfied with its design, security, and performance?
What features would you like to see in the new version?
Thanks for your help,
Mobile Banking Team

Task 1.1
Write a letter to your friend who also uses the app. Share your
opinion and ask for theirs.
Write about 50 words.

Task 1.2
Write a letter to the support team. Share your feedback and
offer suggestions.
Write about 120–150 words.

Sample 94

PART 1
You took part in a youth leadership camp. You received an
email from the camp organizers.
Dear Participant,
We hope the camp was a valuable experience for you.
What activities did you enjoy the most?
How can we improve the program for future participants?
We look forward to hearing from you.
Camp Organizers

Task 1.1
Write a letter to your camp friend. Share what you liked and ask
what they enjoyed.
Write about 50 words.

Task 1.2
Write a letter to the organizers. Give your feedback and suggest
improvements.
Write about 120–150 words.

Sample 95

PART 1
You are a student using the school’s new learning platform.
You received an email from the IT department.
Dear Student,
We are collecting feedback about the new learning platform.
Do you find it easy to use and helpful for your studies?
What issues have you faced, and how can we fix them?
Best,
IT Support Team

Task 1.1
Write a letter to your classmate. Share your experience and ask
for theirs.
Write about 50 words.

Task 1.2
Write a letter to the IT team. Give your feedback and suggest
improvements.
Write about 120–150 words.

Sample 96

PART 1
You attended a free online CV writing workshop. You received
an email from the organizers.
Dear Participant,
Thank you for joining our CV writing workshop.
Did you find the content helpful?
What topics should we add in the future to support job seekers
better?
Kind regards,
Workshop Team

Task 1.1
Write a letter to your friend who also took the workshop. Share
your opinion and ask about theirs.
Write about 50 words.

Task 1.2
Write a letter to the organizers. Give your feedback and suggest
new topics or improvements.
Write about 120–150 words.

Sample 97

PART 1
You are a member of an online gaming community. You
received an email from the moderators.
Dear Gamer,
We are working to make our gaming platform more enjoyable.
Are you satisfied with the community rules, game selection, and
communication tools?
What changes would you like to see?
Thanks for being part of our community.
Moderation Team

Task 1.1
Write a letter to your gaming friend. Share your views and ask
what they think.
Write about 50 words.

Task 1.2
Write a letter to the moderators. Give your feedback and make
suggestions.
Write about 120–150 words.

Sample 98

PART 1
You attended a time management seminar. You received an
email from the trainer.
Dear Participant,
Thank you for taking part in the seminar.
Was the information useful and practical?
We’d appreciate your suggestions for improving future sessions.
All the best,
Trainer

Task 1.1
Write a letter to your classmate who attended the seminar.
Share your thoughts and ask about theirs.
Write about 50 words.

Task 1.2
Write a letter to the trainer. Give your opinion and suggest
improvements.
Write about 120–150 words.

Sample 99

PART 1
You bought a product from a new online store. You received
an email from the seller.
Dear Customer,
We hope you’re satisfied with your recent purchase.
Please let us know about your shopping experience.
Was the ordering process smooth? Was the product quality as
expected?
We’d love to hear from you.
Customer Service Team

Task 1.1
Write a letter to your friend who recommended the store.
Share your experience and ask about theirs.
Write about 50 words.

Task 1.2
Write a letter to the customer service team. Share your
experience and suggest improvements.
Write about 120–150 words.

Sample 100

PART 1
You’re learning with a private language tutor online. You
received an email from your tutor.
Dear Student,
I hope our lessons are helping you reach your goals.
Are you happy with the materials, pace, and class style?
Please let me know how I can support you better.
Kind regards,
Your Tutor

Task 1.1
Write a letter to your friend who studies with another tutor.
Share your thoughts and ask about their classes.
Write about 50 words.

Task 1.2
Write a letter to your tutor. Share your feedback and suggest
improvements.
Write about 120–150 words.