1.
Noise complaint
Dear Sir or Madam,
I am writing to report the noise made by the road-fixing machines in my neighborhood recently.
My name is (Full Name) and I am a resident living in (Street Name). I have been living here for
more than 10 years and there have been a lot of problems that I have encountered. However,
the workers have recently created much cacophony that really disturbed me.
I am totally aware that fixing the roads is their assigned responsibility, but they cannot just
make noise during the noon. A lot of residents here, including me, consider taking a nap a
critical part of our daily life. If we do not take a nap, we will be very tired and do not have
adequate energy for the rest of the day. I did come to them once and asked whether they could
change their work shift into morning or late afternoon, but they just refused and asserted that
they did not own the authority to do that.
Therefore, I hope that members of our local council can consider my request and process this
problem shortly so that we as residents of this neighborhood can enjoy our nap time. Changing
work shifts to other time slots of the day or installing less noisy machines is what I expect from
your decision.
I am looking forward to hearing from you soon.
Yours faithfully,
Mr/ Mrs (Full Name)
2. Incomplete order
Dear Sir or Madam,
I am writing to report the incomplete package I received from your company.
My name is () and I am a member of your customer loyalty program. I have purchased products
from your enterprise since 2015. I am supposed to receive additional benefits; however, the
missing parts of my order today really disappointed me.
On Friday, 24th September, I ordered a brand new Macbook Pro from your company via Shopee.
It was because of your firm’s prestige and the multiple positive comments that I decided to buy
the laptop. The package arrived at my residential address yesterday, on Thursday. I opened the
box after the shipper left, so I could not make a direct complaint to him. I did record a video of
unpacking my package, which proved that it was incomplete. It did not have a charger, which
was critically important. This is my first time I have ever bought myself such an expensive
product. It was the money I had been saving for month; hence, I had high expectations. Yet it
turned out to be like this and I am now very displeased.
I ask for another complete package with both a new Macbook and a new charger inside. I will
not be satisfied if it is just the charger being sent to me. I believe that is the appropriate rights
of customers I am asking for and it is also your entrepreneur’s responsibility to resolve this
problem soon.
I am looking forward to hearing from you as soon as possible.
Yours sincerely,
Mr/ Mrs ....
3. Holiday plan change
Hi Na,
I am () and it has been a long time since I met you in the school’s cafeteria. I remember us
planning on going to Ha Long Bay for our summer vacation, especially after a long period of
quarantine due to COVID-19.
The pandemic prevented us from gathering and hanging out with each other as real cronies. I
miss you very much and I expect for this holiday more than ever. However, next month I will
enroll on an exchange program in which I will go abroad to study in German for two months. I
am surprised I got the scholarship covering all my fees for this program, which definitely made
me decide to go. Honestly, I am very sorry for missing our trip and disappointing you.
This is totally my fault and I really want to compensate for you by another holiday. Can we visit
SaPa in December? My mom managed to get two vouchers for a complete tour to SaPa, but at
that time she will be traveling to Da Nang for her work. I will be very glad if we can grab that
chance to go together. Once again, I apologize for not being able to go on the trip to Ha Long
Bay.
I really want to hear from you soon.
Wish you all the best.
(First Name)
4. Resignation
Dear Mr. (Full Name),
I am writing this email as a resignation letter to your company.
My name is (Full name) and I have been working here as Head of
Marketing Office for nearly one year. For a number of reasons, I decide
to hand in this resignation letter in order to officially leave the firm.
I am leaving to try out opportunities in a new field. In your company,
my domain is mainly about inbound marketing, but now I want to
switch to another field so that I can challenge my capacity. I want to
work more in the realm of digital marketing.
Being a Head of Marketing at your company has not only helped me
acquire a multiplicity of technical skills but also taught me about the
role of a leader. Board of Directors are friendly and willing to listen, but
when needed, you are still autonomous and decisive in directing
strategies for the company. I appreciate the time working with you;
therefore, I feel sad about having to leave this enterprise. I will try to
fulfill my role here by a good transition to the next person in charge as
the very last step.
I do think I have demonstrated my dedication and enthusiasm during
my period here. I am sure you can perceive my responsibility and my
contribution to your company. I am sincerely asking for a letter of
reference from you as leadership of the firm so as to facilitate my
future working path.
I am looking forward to hearing from you soon.
Yours sincerely,
Mr/ Mrs ()
5. Take leave from work
Dear Mr. (),
I am writing to ask for a temporary leave from my position in the company now—this will last
for over one month because of personal reasons that I will entail below.
My name is () and I have been working as a staff member of Outreach Department in our firm
for more than 3 years. My father has just been diagnosed with lung cancer, which is terrible
news to me. His condition is getting worse and worse, so I decided to take a leave from work so
that I can take care of him in the hospital on a regular basis. I am asking for a one-month leave
and then I will inform you of his circumstance and my next decisions too.
Honestly, I never want this to happen and I know my absence will put more burden on other
employees. However, I really hope that you can make allowances for my excuse because that is
the life of my father. I will try my best to cover parts of my work when I am away—whatever I
can do online will be done in my best ability. I wish you could give me a chance and would not
dismiss me due to this leave of absence.
I am looking forward to hearing from you soon.
Yours sincerely,
Mr. ()
6. Same problem
Dear (First Name),
It is sad to know that you encounter some problems at work. Good news is that I used to have
the same issue in the past, so I am writing this letter to offer you some good solutions.
Ineffective teamwork is not rare and my ten years of work experience says that you should not
get mad when the workload is unequally divided. Honestly, I feel you (first name). I know the
bad emotions you have to suffer when it is teamwork but you do almost everything. That is, of
course, inequitable. However, sensibility and flexibility are what we need to resolve such kind
of problems.
Two years ago, I was assigned a position in an important project of our company—with three
other colleagues, we found a team of four. At the beginning of the meeting to decide the
direction for our work path, another man and I were very enthusiastic but the others showed
an indifferent attitude, as if it was not their responsibility. Since then, two of us were the main
coordinators of the project and conducted most of the important parts. The other two guys just
attended and then did barely anything. We were frustrated, yet we did nothing because we
were all new employees and we did not want to make a song and dance about it.
I believe that was a wrong decision of us at that time to let everything happen like that. Since
you experience the similar problem, I advise you to convene on a meeting where you seriously
ask them to actively engage in the tasks. Your attitude should be honest, flexible and strict. If
they do not change their working manner, I think you should report to the employer.
I hope that you can overcome this issue soon.
Best,
(First Name)