1. Write any two objective of design thinking.
To understand real user needs instead of assumptions or
predefined solutions.
To define the right problem clearly before building solutions.
2. What is brainstorm with example.
Definition: Brainstorming is a group idea-generation technique
where participants freely express ideas without criticism. The
aim is to produce as many ideas as possible.
Example: Employees and Brainstorming: Employees interact daily
with processes and customers and may generate practical ideas.
3. What is mind-mapping. (Example)
Definition: Mind mapping is a visual technique that represents
ideas around a central concept. It uses keywords, branches,
diagrams, and colors to connect related ideas.
Example: It helps in organizing information, exploring
relationships, and stimulating creativity.
4. What is SCAMPER technique (Example)
Definition: SCAMPER is a checklist-based technique used for
improving or modifying existing products or ideas. It stands for:
S - Substitute, C- Combine, A - Adapt, M-Modify, P - Put to
another use, E - Eliminate, R - Rearrange/Reverse.
Example: It encourages thinking in different directions to
develop new solutions.
5. Write the purpose of 6 thinking hat technique.
Six Thinking Hats: This technique encourages looking at a
problem from six different perspectives represented by colored
hats:
• White: Facts and information
• Red: Emotions and intuition
• Black: Risks and negative points
• Yellow: Benefits and positives
• Green: Creativity and new ideas
• Blue: Control and process management.
This method improves decision-making by removing confusion and
focusing on one angle at a time.
6. What happen in the emphasize stage.
In this stage, designers understand users' needs, feelings,
emotions, and problems. They use interviews, observations,
surveys, and real-life interactions to gain deep insight into the
user's experience.
7. Write down the diff between creativity, invention and
innovation.
Creativity: Ability to think of new and original ideas.
Invention: Creation of a new product or process.
Innovation: Application of ideas or inventions in practical use.
8. Mention any two barrier creativity.
Fear of Failure: Employees may hesitate to share new ideas
due to fear of criticism, rejection, or job risk.
Rigid Organizational Structure: Traditional hierarchical
structures and too many rules or bureaucracy slow down
decision-making.
9. Discuss any two leadership style that supports innovation.
Transformational Leadership: Inspires change and motivates
creativity.
Participative Leadership: Involves employees in decision-
making.
10. Differentiate between incremental and radial.
Incremental Innovation: Involves small, gradual improvements
to existing products, services, or processes. It is low cost
and low risk.
Radical (Disruptive) Innovation: Major breakthrough
transforming existing markets and industries. It creates
something entirely new and changes customer behavior.
11. Name any five creativity thinking tools.
SCAMPER.
Mind Mapping.
Design Thinking.
Lateral Thinking.
Brainstorming.
12. What is wicked problem.
A wicked problem is a complex, ill-structured problem that is
difficult to define clearly and has no single correct or final
solution. Such problems involve many interconnected factors and
different stakeholder perspectives.
13. What is "How might we"?
A How Might We statement is a positively framed question that
begins with "How might we...", encourages exploration and
creativity, and focuses on user needs without suggesting a
specific solution.
14. Why empathy is important in innovation.
Empathy is the foundation of innovation because it helps
designers create solutions that truly match user needs, avoids
assumptions, and reveals hidden pain points that users may not
express directly.
15. Write down the characteristic of wicked problem.
Problem is ill-structured and unclear.
No definite or permanent solution.
Solutions are judged as better or worse, not right or wrong.
Each solution attempt changes the problem.