User Manual

SG8KTL-EC/SG10KTL-EC/
SG12KTL-EC
PV Grid-Connected Inverter

SG8_10_12KTL-ECV11-UEN-Ver15-201508 Version：1.5
About This Manual
This manual is for the inverters SG8KTL-EC, SG10KTL-EC, and SG12KTL-EC
(hereinafter referred to as the inverter unless specified otherwise). They are
grid-connected, transformer-less, robust inverters with high conversion efficiency.
The devices will bring you profit for PV power system.

Aim
The manual contains information about the inverter, which will provide you
guidelines to connect the inverter into the PV power system and to operate the
inverter.

Related Documents
The manual cannot include complete information about the PV system. You will get
the additional information about other devices at [Link] or via
webpage of device manufacturer.

Target Group
The manual is targeted to technical personnel who is responsible for inverter
installation and commissioning in the PV power system and inverter owner who will
perform daily LCD operation.

How to Use This Manual

Read the manual and other related documents before any work on the inverter.
Documents must be stored carefully and available at all times.
The contents of the manual will be periodically updated or revised due to product
development. It is probably that there are changes of manual in subsequent inverter
edition. The latest manual can be acquired via [Link].

I
Symbols Explanation
Important instructions contained in this manual should be followed during
installation, operation and maintenance of the inverter. And they will be highlighted
by the following symbols.

DANGER indicates a hazard with a high level of risk which, if not avoided,
will result in death or serious injury.

WARNING indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.

CAUTION indicates a hazard with a low level of risk which, if not avoided,
could result in minor or moderate injury.

NOTICE indicates a situation which, if not avoided, could result in

equipment or property damage.

NOTE indicates additional information, emphasized contents or tips to

help you solve problems or save time.

II
Symbols on the Inverter Body

Disconnect the inverter from mains and PV generator before

service!

Do not touch any inner live parts until 10 minutes after

disconnection from the utility grid and the PV input.

Hot surface! In order to reduce the risk of burns, do not touch the
hot surface when the device is running.

Look over the user manual before any operation on the inverter!

The installation and service of the inverter unit can only be

performed by qualified personnel.

III
 Contents

About This Manual .......................................................................... I

1 Safety Instructions ................................................................... 1
2 Product Introduction ............................................................... 6
2.1 Intended Usage ...................................................................................................... 6
2.2 Product Description.............................................................................................. 7
2.2.1 Inverter Appearance.................................................................................................7
2.2.2 Inverter Dimensions .................................................................................................8
2.2.3 LCD Display Panel......................................................................................................8
2.3 Technical Description ........................................................................................... 9
2.3.1 Circuit Description ....................................................................................................9
2.3.2 Functions Description .......................................................................................... 10
3 Unpacking and Storing ..........................................................12
3.1 Unpacking and Inspecting .............................................................................. 12
3.2 Moving the Inverter ........................................................................................... 12
3.3 Identifying Inverter ............................................................................................ 13
3.4 Delivery Contents ............................................................................................... 14
3.5 Storing the Inverter ........................................................................................... 15
4 Securing Inverter to the Wall .................................................16
4.1 Selecting Installation Location ...................................................................... 16
4.2 Moving Inverter to Installation Site ............................................................. 19
4.3 Installing the Inverter ........................................................................................ 20
5 Electrical Connection .............................................................24
5.1 Overview of Electrical Connection ............................................................... 24
5.2 Terminals Description ....................................................................................... 26
5.3 Meter Connection (optional).......................................................................... 26
5.4 Connecting Inverter to Grid............................................................................ 27
5.4.1 AC Side Requirements .......................................................................................... 27

IV
 5.4.2 Assembling AC Cables to Connector .............................................................. 29
5.5 Connecting Inverter to PV Arrays .................................................................. 30
5.5.1 PV Inputs Configuration ...................................................................................... 31
5.5.2 Assembling DC Cable to Connector ................................................................ 33
5.5.3 DC Wiring Procedure............................................................................................. 35
5.6 Grounding the Inverter ..................................................................................... 38
5.6.1 Grounding System Overview............................................................................. 38
5.6.2 Second Protective Earth Terminal .................................................................... 39
5.7 Communication Connection .......................................................................... 40
5.7.1 Interfaces Overview .............................................................................................. 40
5.7.2 RS485 Communication Connection................................................................ 41
5.7.3 Ethernet Communication Connection........................................................... 44
5.7.4 Power Control Configuration............................................................................. 47
6 Visiting and Configuring the Webserver .............................. 53
6.1 User and Authority ............................................................................................. 53
6.2 Login Interface ..................................................................................................... 53
6.3 Main Interface ...................................................................................................... 54
6.3.1 Summary Information .......................................................................................... 54
6.3.2 Detailed Information ............................................................................................ 55
6.4 Parameter Settings ............................................................................................. 56
6.4.1 System Parameters ................................................................................................ 56
6.4.2 Operating Parameters .......................................................................................... 56
6.4.3 Protection Parameters .......................................................................................... 58
6.4.4 Communication Parameters .............................................................................. 59
6.5 History Record...................................................................................................... 60
6.5.1 Running Record ...................................................................................................... 60
6.5.2 Fault Record.............................................................................................................. 60
6.5.3 Event Record ............................................................................................................ 61
6.6 Power Control Configuration.......................................................................... 61
6.7 Output Node......................................................................................................... 62
6.8 System Information ............................................................................................ 62

V
7 Commissioning.......................................................................63
7.1 Inspection before Commissioning ............................................................... 63
7.2 Commissioning Procedure .............................................................................. 63
8 Disconnecting, Dismantling and Disposing of the Inverter 67
8.1 Disconnecting the Inverter ............................................................................. 67
8.2 Dismantling the Inverter.................................................................................. 68
8.3 Disposing of the Inverter ................................................................................. 68
9 Troubleshooting and Maintenance ......................................69
9.1 Troubleshooting ................................................................................................. 69
9.1.1 Troubleshooting of LED Indicator .................................................................... 69
9.1.2 Troubleshooting of Faults in LCD Screen ...................................................... 69
9.2 Maintenance ........................................................................................................ 75
9.2.1 Routine Maintenance ........................................................................................... 75
9.2.2 Maintenance Instruction ..................................................................................... 76
10 Operating the LCD Menu .......................................................77
10.1 Description of Button Function..................................................................... 77
10.2 Inverter Menu Structure................................................................................... 78
10.3 Main Screen .......................................................................................................... 79
10.4 Adjusting Contrast ............................................................................................. 81
10.5 Viewing Detailed Running Information ..................................................... 81
10.6 History Running Information ......................................................................... 83
10.6.1 Fault Records ......................................................................................................... 83
10.6.2 History Event Records ........................................................................................ 83
10.6.3 Running Information Records ......................................................................... 84
10.7 Starting and Stopping the inverter .............................................................. 85
10.8 Entering Password.............................................................................................. 85
10.9 Button Operation for Parameters Setting.................................................. 86
10.10 Setting System Parameters ............................................................................. 86
10.10.1 Setting the Time................................................................................................. 86
10.10.2 Energy Adjustment ........................................................................................... 87
10.10.3 Load Default ........................................................................................................ 87

VI
 10.10.4 System Configuration ...................................................................................... 88
10.10.5 Firmware Version ............................................................................................... 89
10.11 Setting Running Parameter ............................................................................. 90
10.11.1 Main Screen of Run-param ............................................................................ 90
10.11.2 Reactive Power Regulation............................................................................ 91
10.11.3 Save P/Q-set ........................................................................................................ 93
10.12 Setting Protective Parameters........................................................................ 94
10.13 Setting Communication Parameters ........................................................... 97
10.14 Setting PV Configuration Mode..................................................................... 98
10.15 Special Settings for Austria and Vorarlberg ............................................... 98
10.15.1 Over-frequency Setting for Austria and Vorarlberg ............................. 98
10.15.2 Reactive Power Regulation for Austria and Vorarlberg ....................... 99
10.15.3 Protective Parameters Setting for Austria and Vorarlberg ............... 101
10.16 Special Settings for Italy .................................................................................104
10.16.1 Over-frequency Derating Setting for Italy ............................................. 104
10.16.2 Reactive Power Regulation for Italy ......................................................... 105
10.16.3 Protective Parameters Setting for Italy ................................................... 107
11 Viewing PV Plant Information ............................................. 110
11.1 SolarInfo Bank Connection ............................................................................ 110
11.1.1 For Common User.............................................................................................. 110
11.1.2 For Professional User ........................................................................................ 111
11.2 Registration and Adding PV Plant ............................................................... 114
11.3 Viewing Information via the APP................................................................. 118
11.3.1 Acquisition and Installation of the APP ..................................................... 118
11.3.2 SolarInfo Home APP Online Registration .................................................. 120
11.3.3 Visit in “Remote [Login]”mode ...................................................................... 121
12 Appendix ..............................................................................122
12.1 Technical Data ....................................................................................................122
12.2 Exclusion of Liability ........................................................................................124
12.3 About Us ..............................................................................................................125

VII
1 Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
The inverters have been designed and tested strictly according to the international
safety regulations. As electrical and electronic equipments, safety instructions
related to them must be complied with during installation, commissioning,
operation and maintenance. Incorrect operation or work may result in damage to
 the life and well-being of the operator or a third party, or
 the inverter and other properties that belong to the operator or a third party.
Therefore, the following general safety instructions must be read and always kept in
mind prior to any work. All detailed work-related safety warnings and notes will be
specified at the critical points in corresponding chapter.

All installation and electrical work must be performed only by qualified

personnel. They have
 been trained specially;
 already read through and understood the manual and other related
documents;
 been familiar with safety requirements for electrical system.
Technical personnel mentioned above may perform the following work:
 Install the inverter onto the wall.
 Connect the inverter into the PV power system.
 Connect other devices into the PV power system.
 Commission the inverter.
 Maintain and service the inverter.

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1 Safety Instructions User Manual

Before Installation

There is a risk of injury due to improperly handling the device!

 Always follow the instructions contained in the manual when moving and
positioning the inverter.
 The weight of the equipment can cause injuries, serious wounds, or bruise
if improperly handled.

The device is thoroughly tested and strictly inspected before delivery.

Damage may still occur during shipping.
If there is visible damage to the packaging or the inner contents, or
anything missing, contact the device dealer.

During Installation

Prior to installing the inverter onto the wall, it is crucial to make certain that
the inverter is not electrically connected.

System performance loss due to bad ventilation!

The device requires good ventilation during operation. It is essential to keep
the device upright and nothing covering the heat sink to ensure that the
device interior is well cooled down.

During Electrical Connection

All electrical connections must be conducted in accordance with local and

national standards.
Only with the permission of the local energy sector, the inverter can be
connected into the utility grid.

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User Manual 1 Safety Instructions

Lethal voltage!
PV arrays will produce electrical energy when exposed to sunlight and thus
can create an electrical shock hazard.
Wiring of the PV arrays should be performed only by qualified personnel.

All cables must be firmly attached, undamaged, properly insulated and

adequately dimensioned.

During Inverter Operation

Do not open the enclosure when the inverter is under voltage. There is a highly
unlikely risk of explosion in very specific cases of fault. The enclosure will protect
persons and property from such an explosion, only if it is correctly sealed.

There is a risk of inverter damage or personal injury!

DO NOT disconnect DC connectors while the inverter is under AC load! First
de-energize the device from dual power sources and then verify that there is
no voltage present.

There is a risk of burn!

DO NOT touch the device hot parts (such as heat sink) during operation.
Only LCD display panel and DC switch can be touched during inverter
operation.

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1 Safety Instructions User Manual

Maintenance and Service

Always keep in mind that the inverter is power supplied by dual power
sources: PV arrays and utility grid.
There is a risk of inverter damage or personnel injury due to incorrect
service work!
Before any service work, you should obey the following procedures.
 Disconnect inverter from the utility grid first and then PV arrays;
 Wait at least 10 minutes until the inner capacitors discharge completely;
 Verify that no voltage and current present with appropriate testing
device.

Keep non-related persons away!

A temporary warning sign and barrier must be posted to keep non-related
persons away for any period while performing electrical connection and
service work.

 Any fault that may impair the inverter safety functions must be repaired
immediately before the inverter is restarted.
 Inverter contains no owner serviceable parts inside. Please contact local
authorized personnel if any service work is required.

Servicing of the device in accordance with the manual should never be

undertaken in the absence of proper tools, test equipments or more
recent revision of the manual which is clearly and thoroughly
understood.

Only qualified personnel are allowed to open the top cover!

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User Manual 1 Safety Instructions

There is a risk of inverter damage if it is improperly serviced.

Use only accessories and spare parts approved by the inverter
manufacturer. Never modify the inverter or its components. Otherwise, it
will cause loss of any or all warranty rights.

There is a risk of inverter damage due to electrostatic discharge!

The printed circuit boards contain components sensitive to electrostatic
discharge. Wear a grounding wrist band when handling the boards. Avoid
unnecessary touch with the boards during replacement.

Others

The selected country settings can be changed only by service personnel!

Unauthorized alternation of the country settings is prohibited. Otherwise it
may cause a breach of the type-certificate marking.

All safety instructions, warning labels and nameplate on the inverter body:
 Must be clearly visible;
 Must not be removed, covered or pasted.

These regulations should also be followed:

 The regulations related to the electricity fed into grid;
 The safety instructions related to the PV arrays;
 The safety instructions related to other electrical devices.

5
2 Product Introduction
2.1 Intended Usage
The inverters, which are 3-phase string inverters without transformer, are crucial
units between the PV strings and utility grid in the small-scaled PV power system.
Inverter is dedicated to converting the DC power generated by the PV modules into
AC power, which conforms to the parameters of local utility grid, and feeds the
alternating current into the utility grid. The intended usage of the inverter is
illustrated in Fig. 2-1.
By setting the upper limit of feed power, the inverter will run with power derating
once the meter detects that the output power is greater than the set value.

Any other or additional usage is not permitted except the intended usage.
Where the positive or negative terminal of PV strings needs to be grounded,
inverter cannot be connected to PV modules.

Grid Dispatch Center

C D
Control signal
A B K E

Household Load F

Fig. 2-1 PV Power System

Item Description Remark

A PV strings Monocrystalline silicon, polycrystalline silicon, and
thin-film of protection class II without grounding.
B Inverter SG8KTL-EC, SG10KTL-EC and SG12KTL-EC.
C Metering device Meter cupboard with power distribution system.

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User Manual 2 Product Introduction

Item Description Remark

D Smart energy Three-phase electronic energy meter, used to measure
meter (optional) the active power output. Communicate with the
inverter via RS485 port.
E Utility grid TT, TN-C, TN-S, TN-C-S.
F Household load Household appliances.

2.2 Product Description

2.2.1 Inverter Appearance

1
2
MPPTs parallel
configuration!

5 6 7 8 9 10
Fig. 2-2 Inverter Appearance

No. Name Description

1 LCD display panel Human-computer interaction interface for looking up
running information and configuring parameters.
2 Side grips The side grips are designed for holding the unit when
mounting, moving or servicing the inverter.
3 PV input parallel lid There are two parallel blocks for PV input mode
(SG12KTL-EC) configuration under the lid.
4 Ventilation holes Ensure sufficient heat dissipation.
5 Handles The handles are designed for transporting, installing
and dismantling the inverter.
6 AC connection Inverter feeds power to utility grid via this terminal.
terminal
7 DC terminals There are four pairs of DC terminals for PV input on
the bottom of the inverter.
8 DC switch During normal operation it is in “ON” position. It can
shut down the inverter immediately in “OFF” position.

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2 Product Introduction User Manual

No. Name Description

9 Communication They are RS485 communication ports, Ethernet
connection terminals communication ports and DI/DO ports.
10 Second PE terminal As specified in EN 50178

2.2.2 Inverter Dimensions

Fig. 2-3 Outline Dimensions

Tab. 2-1 Dimension Values
Type W(mm) H(mm) D(mm) Net weight(kg)
SG8KTL-EC 535 710 220 36
SG10KTL-EC 535 710 220 36
SG12KTL-EC 535 710 220 45

2.2.3 LCD Display Panel

As a human-computer interaction interface, LCD display panel is on the front panel
and comprises LED indicators, buttons and LCD screen.
 LED indicators indicate the working status of the inverter.
 By pressing the buttons user can look up information and configure parameters.
 LCD screen shows the current running information.

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User Manual 2 Product Introduction

Fig. 2-4 LCD Display Panel

No. Name Description

1 LED indicators “RUN” and “FAULT”. The current state can be known from
the two indicators. Detailed definition is shown in Tab. 2-2.
2 Buttons User can operate the LCD menu of the inverter via the two
buttons. Detailed function is shown in Tab. 10-1.
3 LCD Screen LCD screen can display the current state, current running
information, historical information, and parameters to be
set.

Tab. 2-2 Description of LED Indicators

Name State Description
The inverter is feeding power to the utility grid or in derating
On
operation.
“RUN”
Blinking The inverter is in the process of startup.
Off Other states.
On Communication error, permanent fault, or upgrade failure.
“FAULT” Blinking Other faults (alarms excluded).
Off No fault occurs.

2.3 Technical Description

2.3.1 Circuit Description

Fig. 2-5 shows the main circuit of inverter.
The boost circuits raise the input DC voltage. Two string MPP trackers can be utilized
to ensure the maximum power from PV arrays. Then the inverter circuit converts DC
power to AC power. Three-level inverter circuit converts the DC power into AC power,
which will be fed into the utility grid via AC terminal. Meanwhile inverter is
equipped with protective circuit to guarantee its safety operation which can trigger
the AC relay if required.
Additionally, a DC switch is integrated for safe disconnection of DC current. The
inverter provides RS485 ports and NET ports for communication. Users can look up
running data and set parameters through LCD display panel.

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2 Product Introduction User Manual

Fig. 2-5 Main Circuit Diagram of Inverter

2.3.2 Functions Description

Inverter functions can be grouped as the following:
 Conversion function
Inverter converts the DC power into the AC power, which conforms to the grid
requirements of its installation country.
 Data storage and display
Inverter archives essential data including running information and fault records,
and displays them on the integrated LCD display.
 Parameters configuration
Inverter provides various parameters configuration for optimal operation.
 Communication interfaces
RS485 serial communication with RJ45 ports (RS485-1 and RS485-2), Ethernet
communication with RJ45 ports (Net-1 and Net-2), DI and DO terminals.
 Earth fault alarm
With the standard Ethernet interface equipped, the inverter can be connected to
the router via a network cable. Then both the inverter information and alarm
signals will be uploaded to the cloud server SolarInfo Bank. When the server
receives an earth fault signal, it will automatically send warning e-mail to the
registered user. Inverter also provides a dry-contact (DO1 relay) for the local
alarm of earth fault.
 Zero export (0% feed-in function, optional)
At the grid-connection point, the three-phase SUNGROW Energy Meter is used
for measuring the feed-in power. Enable the feed setting and set the limit value
via the LCD menu. Then the inverter will run with power derating once the meter
detects that the feed-in power is above the set value.

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User Manual 2 Product Introduction

 Protection functions include:

− Short circuit protection
− Insulation resistance detection and alarm
− Inverter output voltage monitoring
− Inverter output frequency monitoring
− Residual current monitoring
− DC injection of AC output current surveillance
− Anti-islanding protection
− DC over-voltage protection
− DC Over-current protection
− Power module over-temperature protection

11
3 Unpacking and Storing
3.1 Unpacking and Inspecting
The device is thoroughly tested and inspected before delivery. Although sturdy
packaging is used, damage may still occur during shipping.
If there is visible damage to the packaging or the inner contents, or anything
missing, contact the device dealer.
Do not dispose of the original packaging. It is the best choice to store the inverter in
the original packaging.
During unpacking, cut the green plastic straps and lift the full upper-part of the
carton box. Do not cut the sticky tape.

Fig. 3-1 Single Inverter in Original Packaging Carton(unit: mm)

3.2 Moving the Inverter

In order to avoid damage to the inverter during moving, it is better to move inverter
in the original carton.
Pay attention to the weight. Proper device that can bear the weight is needed to
avoid inverter damage or person injury when moving.

When moving the inverter, please follow the symbol instructions on the
packaging box.

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User Manual 3 Unpacking and Storing

3.3 Identifying Inverter

Two nameplates are attached to the side of the inverter and the carton respectively.
They provide information about the inverter type, the most important specifications,
marks of certification institutions, website and serial number which are available
and identified by SUNGROW.

Fig. 3-2 Nameplates of Inverters

*Image shown here is for reference only. Actual product you receive may differ.
Item Description Item Description
1 SUNGROW logo and product 3 Marks of certification institutions
type
2 Technical data 4 Company name, website and
origin

Tab. 3-1 Description of Icons on the Nameplate

Icon Description

Do not dispose of the inverter with the household waste.

Refer to the corresponding instructions.

TUV mark of conformity.

The inverter is in compliance with directives of TUV.
CE mark of conformity.
The inverter is in compliance with directives of CE.

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3 Unpacking and Storing User Manual

3.4 Delivery Contents

Fig. 3-3 Delivery Contents

*Image shown here is for reference only. Actual product you receive may differ.
Item Description
A Inverter.
B Wall bracket used to mount inverter onto the wall.
C Expansion bolts for fastening wall bracket onto concrete wall.
D Fastener set for installing wall bracket onto metal frame.
E Theft-proof device used to lock the inverter to the wall bracket.
F PV input connectors, including positive and negative connectors.
G Four-pole plugs for DI connection.
H Three-pole plugs for DO connection.
I Five M4 screws for second PE connection and spare.
J Two pairs. Seal the unplugged PV connectors with sealing caps.
K AC connector.
L Related documents, including quality certificates, quick user manual, CD,
packing list and product test reports.

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User Manual 3 Unpacking and Storing

3.5 Storing the Inverter

If you do not install the inverter immediately, choose an appropriate location to
store it.
 The device must be stored in original packaging and the desiccant must be left in
the packaging.
 The device must be stored in a clean and dry place to protect against dust and
moisture.
 The storage temperature should be always between -30°C and +85°C. And the
storage relative humidity should be always between 0 and 100%.
 It is very important to keep the packing away from chemicals. Otherwise it will
lead to corrosion.
 During the storage time, check periodically for visible damages by rodents.
Replace the packaging if necessary.
 If there is more than one inverter to be stored, the maximum layers for original
paper packaging are three.
 After long-term storage, local installer or Service Dept. of SUNGROW should
perform a comprehensive test before connecting the inverter into PV power
system.

Fig. 3-4 Example for Inverter Storage

15
4 Securing Inverter to the Wall
4.1 Selecting Installation Location
Selecting an optimal installation location for the inverter is decisive for its operating
safety as well as its expected efficiency and service life.
1. Take the load capacity of the wall into account. The wall (such as concrete wall and
metal structure) should be strong enough to hold the weight of the inverter over a
long period.
2. Install the device where is accessible for installing, electrical connection or service.
3. Do not install the unit on wall of flammable
materials.

Flammable wall
material

4. Do not install the inverter where contains

flammable materials or flammable gas in the
vicinity of the installation site.

Flammable material or
gas near the installation

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User Manual 4 Securing Inverter to the Wall

5. Install the device at eye level for easy

buttons operation and display reading.

6. It is suggested that the inverter be installed

vertically with upside up for good heat
dissipation.

7. Never install the inverter horizontally, or with a forward tilt or with a backward tilt
or even with upside down.

8. The inverter with IP65 can be installed indoors or outdoors.

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4 Securing Inverter to the Wall User Manual

9. The ambient temperature should

range from -25°C to 60°C. The power
output will reduce when the
ambient temperature exceeds 45°C.

10. The maximum relative humidity

of chosen installation site can reach
100%.

11. Avoid exposing the inverter to direct sunlight, rain or snow to extend its service
life despite of IP65 rating. Shaded site of the building would be better.

12. Take enough space for convection into

consideration during installation.

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User Manual 4 Securing Inverter to the Wall

13. For multiple inverters installation, position

the inverters side by side. For multi-row
inverters installation, position the inverters in a
staggered arrangement.

14. Do not install the inverter in an enclosed space. Otherwise, the inverter will not
operate normally.

15. Do not install inverter where children can reach.

16. Do not install the inverter in residential area. Noise can be produced during the
inverter running and may affect your daily life.

4.2 Moving Inverter to Installation Site

If the inverter is to be installed, remove the device from the packaging and move it
to the chosen installation site. During the moving process, the instructions below
should be obeyed.
1. Beware of the weight of the inverter.
2. Grasp the equipment with both hands by means of the side grips.
3. Move the inverter with the help of another person or the lifting device.
4. Do not release the equipment unless it has been firmly secured to the wall.

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4 Securing Inverter to the Wall User Manual

4.3 Installing the Inverter

Inverter is installed onto the wall by means of wall bracket in the packaging.

Fig. 4-1 Dimensions of wall bracket(unit: mm)

There are two sets of stainless fasteners supplied to attach the wall bracket to the
concrete wall and metal frame respectively.

Fig. 4-2 Dimensions of Expansion Bolt Set for Concrete Wall(unit: mm)

Fig. 4-3 Dimensions of Fastener Set for Metal Frame(unit: mm)

For Concrete Wall

1. Remove wall bracket and fasteners from the packaging.
2. Place the wall bracket onto the chosen concrete wall and adjust it until it is in
a horizontal position.
3. Mark the positions to drill holes using the wall bracket as the template.
4. Drill holes according to the marks you have made.

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User Manual 4 Securing Inverter to the Wall

In order to avoid electrical shock or other injury, inspect if there is electricity

or plumbing installations before drilling holes.
5. Attach the wall bracket to the wall with the supplied expansion bolt set. The
torque for fastening the nut should be at least 35 Nm.

No. Description
1 Concrete wall
2 Expansion cylinder (M10x80)
3 Wall bracket
4 Washer
5 Spring washer
6 Hexagonal socket nut

Fig. 4-4 Fasten the Wall bracket against Concrete Wall

6. Lift up the inverter above the wall bracket with the help of other people and
then slide down. Make sure that the lag screws on the back of the inverter
and grooves on the wall bracket engage perfectly.

The Installers must wear gloves to avoid scratches when mounting the
inverter.

7. To protect the inverter from theft, you can lock it to the wall bracket with a
theft-proof device and a padlock.

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4 Securing Inverter to the Wall User Manual

On Metal Frame
If the chosen mounting location is metal frame, please proceed as follows to mount
the inverter.
1. Remove the supplied wall bracket from the packaging.
2. Choose the best installation site according to above requirements. Place the
wall bracket onto the chosen metal frame and adjust it until it is in a
horizontal position.
3. Mark the positions to drill holes by using the wall bracket as the template.
4. Drill holes according to the marks you have made.

If the shape of the metal frame does not fit the holes on the wall bracket,
you need to re-drill holes on the wall bracket at appropriate position
according to the chosen frame.
5. Fasten the wall bracket against the metal frame with bolts and nuts. The
dimensions of fasteners used in the following diagram are recommended.
The torque for fastening the nut is 35 Nm.

No. Description Remark

1 Hexagonal socket nut M10
2 Spring washer ------
3 Washer ------
4 Hexagonal bolt M10x45
5 Metallic wall ------
6 Wall bracket ------

Fig. 4-5 Fasten Wall bracket against Metal Frame

6. Lift up the inverter above the wall bracket with the help of other people and
then slide down. Make sure that the lag screws on the back of the inverter
and grooves on the wall bracket engage perfectly.

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User Manual 4 Securing Inverter to the Wall

The Installers must wear gloves to avoid scratches when mounting the
inverter.

7. To protect the inverter from theft, you can lock it to the wall bracket with a
theft-proof device and a padlock.

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5 Electrical Connection
Once the inverter is firmly attached to the appropriate location, it can be connected
into the PV power system.

Improper operation during the wiring process can cause fatal injury to
operators or unrecoverable damages to the inverter.
Only qualified personnel can perform the wiring work.
Prior to any electrical connection, keep in mind that the inverter has dual power
supplies. It is mandatory for technical personnel to wear personal protective
equipments during the electrical work: helmet, footwear and gloves.

5.1 Overview of Electrical Connection

Connecting inverter to the existing PV system includes connecting inverter to local
grid and connecting inverter to PV arrays. There may be communication connection
for monitoring if necessary.
All electrical connections should follow the National Wiring Rules of Standard
AS/NZS 3000. The requirements in AS 4777.1 and AS/NZS 3000 indicate that a DC
isolator must be used before the inverter.

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User Manual 5 Electrical Connection

Fig. 5-1 Electrical Connection Diagram

Item Description Remark

A PV arrays The maximum open-circuit voltage of each PV string is
1000 V.
B SolarInfo logger It can be ordered from SUNGROW. Or use compatible
logger from Meteo-Control, Solar-Log or Papendorf SE

C Remote PC User uses this device to monitor the whole PV system.

D Router/Switch Used as data transferring device between inverter and
the Internet/Webserver, to monitor the whole PV
system
E AC circuit breaker Used as a protective device during electrical
connection. User equips this device according to the
maximum output voltage and current.
F Smart energy Three-phase electronic energy meter, used to measure
meter (optional) the active power output. Communicate with the
inverter via RS485 port.
G Utility Grid Rated AC voltage is 230 V.

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5 Electrical Connection User Manual

5.2 Terminals Description

All electrical terminals are located at the bottom of the inverter. Fig. 5-2 shows the
connection area.

Enough space around the inverter should be kept for electrical

connection when choosing the installation site.

Fig. 5-2 Terminals Description

Item Description
1 AC connector: Amphenol C16_L
2 DC1/DC2: DC connectors, MC4
3 Integrated DC switch
4 Communication waterproof connectors
5 Second PE Terminal

5.3 Meter Connection (optional)

The smart energy meter is installed between the air breaker and the grid. It
measures the feed-in power and communicates with the inverter through RS485
connection. This section describes the power cables connection of the meter.
The following figure shows the cable requirements and connection.

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User Manual 5 Electrical Connection

The recommended cross-section area of conductor is 16 mm2.

The length of insulation to be stripped off is 10 mm~13 mm.
*Image shown here is for reference only. For the detailed information, see the user
manual of meter.

5.4 Connecting Inverter to Grid

5.4.1 AC Side Requirements

Only after receiving prior approval from the local grid company as
required, should you connect the inverter to the grid.

The grid should meet the following requirements. Otherwise the inverter
will not work.
 Grid Voltage 180~276V
 Grid Frequency 45~55Hz

AC Side Circuit Breaker

An independent three or four-pole circuit breaker for the inverter must be installed
at the output side to ensure that the inverter can be securely disconnected under
load.
Inverter Type Specification for AC Circuit Breaker
SG8KTL-EC 30A
SG10KTL-EC 30A
SG12KTL-EC 32A

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5 Electrical Connection User Manual

 It is not allowed for several inverters to use the same circuit breaker.
 It is not allowed to connect loads between the inverter and circuit breaker.

Residual Current Device

With an integrated universal current-sensitive residual current monitoring unit
inside, the inverter is able to distinguish the fault currents from normal capacitive
leakage currents. The inverter will disconnect from mains as soon as a fault current
with value exceeding the limit has been detected.
However if an external RCD or residual current breaker is mandatory, the switch
must be triggered at a failure current of 300 mA or higher.

Requirements of Multiple Inverters in Parallel Grid Connection

If several inverters are operated in parallel connection to grid, different
requirements should be obeyed (See technical information “Technical notes for
multiple-paralleled grid-connected inverters” in the download area of SUNGROW
website).

AC Cable Requirements
The grid is connected to the inverter via 5 wires (L1, L2, L3, N and PE). Feed-in power
is always three-phase via AC terminal at the bottom of the device.
Consider the following facts when selecting AC cables specifications and types:
 The grid impedance of the AC cable must correspond to the specification to
avoid unintended disconnection from the grid or derating of the output power.

 The maximum length of the cables depends on the cable cross-section area, as
shown in the following table. Note that the power loss of the cables should be
within 1% of the nominal power.

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User Manual 5 Electrical Connection

Type Single Conductor Cross Total Outer cable Maximu

Section diameters m Cable
Range Recommen Range Recommended Length
ded
SG8KTL-EC/ 4…10 mm² 4…10 mm²
11…20
SG10KTL-EC/ (AWG11…A (AWG11…A 15 mm 100 m
mm
SG12KTL-EC WG7) WG7)
 Withstand ambient temperature;
 Layout type (inside wall, underground, free air etc.);
 UV resistance and so on.

5.4.2 Assembling AC Cables to Connector

The inverter is equipped with water-proof connector for AC connection, which
matches with the AC terminal at the bottom of the inverter.

Danger to human life due to high voltage inside the inverter!

 Make sure that all the AC cables to the inverter are not live before the
electrical work.
 Do not turn on the AC circuit breaker until all electrical connections are
completed.
Prior to connecting to the utility grid, verify whether the grid voltage and frequency
are within the range of inverter output parameters, referred to “12 Appendix”.
Consult local grid company for solution, if otherwise.

All AC cables should be equipped with correctly colored cables for

distinguishing. Please refer to related standards about wiring color.

AC Wiring Procedure
1. Unscrew the water-proof terminal in the
following direction.

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5 Electrical Connection User Manual

2. Insert appropriate size AC cables into the

water-proof terminal.
3. Strip off insulation layer of all AC cables.
The length of strip insulation is
approximately 10 mm.
4. Fix all cables ends to the corresponding
terminals with the torque of 1 Nm
according to markings on the connector,
especially “PE” cable. If a phase wire is
connected to the “PE” terminal, the
inverter will not function properly.

5. Pull cables outwards to confirm whether they are installed firmly.

6. Combine the two front-end parts together with the torque of 2 Nm.
7. Tighten the water-proof terminal with the torque of 5 Nm in opposite
direction.
8. Make sure the AC and DC circuit breakers are disconnected.
9. Connect phase cables and “N” cable to AC circuit breaker.
− Plug AC connector to corresponding AC terminal.
− Screw AC cables except the “PE” cable to the AC circuit breaker.
10. Connect AC circuit breaker to the utility grid.
11. Make sure all AC cables are firmly installed.

5.5 Connecting Inverter to PV Arrays

Lethal voltage exists!

PV arrays produce electrical energy when exposed to light and thus can
create an electrical shock hazard. Wiring should be performed only by
qualified personnel.

Make sure that the maximum parasitic capacitance of the inverter is less
than (0.12 uf/kW) * 8 kW/10 kW/12 kW, otherwise the inverter will not
function properly.

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User Manual 5 Electrical Connection

Before connecting the PV arrays to the inverter, make sure that the
impedances between the positive terminal of the PV string and Earth and
the impedances between the negative terminal of the PV string and Earth
are larger than 200 Kohm.

There is a risk of inverter damage! The following requirements should be met,

otherwise they will lead to loss of any or all warranty rights.
 Make sure that the maximum short circuit current of each DC input is less than
the inverter allowable limit.
 Make sure that the maximum open voltage of each string is less than 1000 V.
Voltage over 1000 V can damage the inverter.

If the input line is changed, such as input line falls off, panels
configuration modified, etc. You need to reset the work mode.

5.5.1 PV Inputs Configuration

The inverter has two PV input areas DC1 input and DC2 input, each with its MPP
tracker. The two PV inputs can be configured in independent mode or parallel mode.

PV Configuration Mode-Independent Mode

For independent mode, the two PV inputs work independently, each with its own
MPPT. Therefore the two PV inputs can be different from each other in PV module
types, numbers of PV panels in PV strings, tilt angles and orientation angles of PV
modules.
As shown in the following figure, the inverter should work in independent mode
due to different orientation angles between the two PV inputs.

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5 Electrical Connection User Manual

To make sure the maximum DC power, PV strings connected to individual

input area should have a homogenous structure, i.e. the same type, the
same number, the same identical tilt and identical orientation.
Prior to connecting inverter to PV inputs, the following specifications should be met:
DC Power Open-circuit Short-circuit
Type Area Limit for Voltage Limit Current Limit
Total Input for Each Input for Each Input
DC1 28 A
SG8KTL-EC 8440 W 1000 V
DC2 14 A
DC1 28 A
SG10KTL-EC 10550 W 1000 V
DC2 14 A
DC1 30 A
SG12KTL-EC 12650 W 1000 V
DC2 15 A

In independent mode, when there is only one PV input, the other input may
produce induced voltage. DO NOT touch the unused DC terminals.

Configuration of Independent Mode for SG12KTL-EC

Both the default configuration modes of the hardware and LCD screen are parallel.
If you want to configure it to independent mode, please remove the copper bars
between the two terminal blocks and tighten the screws.
Refer to “10.14 Setting PV Configuration Mode” for LCD setting modification.

Keep the copper bars in a convenient place for future use.

Tighten the PV input parallel lid to the inverter with all 4 fasten screws.

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User Manual 5 Electrical Connection

PV Configuration Mode-Parallel Mode

For parallel mode, all PV strings with the same type, the same number of PV panels,
identical tilt and identical orientation in series can be connected to the same single
input area. Two trackers are configured in parallel by Y-type cable connector
terminal to handle power and/or current levels higher than those a single tracker
can handle.
As shown in the following figure, the inverter may choose parallel mode since there
is no difference between the two PV inputs.

Prior to connecting the inverter to PV inputs, the following electrical specifications

must be met simultaneously:
Open-circuit Short-circuit
Total DC Power
Type Voltage Limit for Current Limit for
Limit for Inverter
Each Input Total Input
SG8KTL-EC 8440 W 1000 V 42 A
SG10KTL-EC 10550 W 1000 V 42 A
SG12KTL-EC 12650 W 1000 V 45 A

Configuration of Parallel Mode for SG8/10KTL-EC

Both the default configuration modes of the hardware and LCD screen are
independent.
If you want to configure it to parallel mode, the terminals in DC1 input and DC2
input must be short-circuited by Y-type cable connector.
Refer to“10.14 Setting PV Configuration Mode” for LCD setting modification.

5.5.2 Assembling DC Cable to Connector

All DC cables are equipped with water-proof direct plug-in connectors, which match
with the DC terminals at the bottom of the inverter.

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5 Electrical Connection User Manual

The positive and negative connectors are marked with polarity symbols
and should be equipped with correctly colored cables.
e.g. Red cable should be connected to DC positive terminal while the
blue one should be connected to the negative.

DC Cable Requirements
Type Cross-Section Outer Cable Max. Max.
Area Range Diameters Withstand Withstand
Voltage Current
Same with
4...6 mm2
SG8KTL-EC 6…9 mm 1000 V short-circuit
11AWG-9AWG
current.
Same with
4...6 mm2
SG10KTL-EC 6…9 mm 1000 V short-circuit
11AWG-9AWG
current.
Same with
4...6 mm2
SG12KTL-EC 6…9 mm 1000 V short-circuit
11AWG-9AWG
current.

DC Connector Assembling Procedure

1. Strip off 7 mm insulation layer from
all DC cables.

2. Assemble cable ends with crimp

contacts by crimping pliers.

3. Lead cable through the cable gland.

4. Insert the crimp contact into the
insulator until it snaps into place.
Then pull gently to check if it is
correctly engaged.
5. Screw the cable gland to the front

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User Manual 5 Electrical Connection

insulator with tightening torque

2.5…3 Nm.

For further assembly and connection instruction, please visit the

webpage of the device manufacturer.

5.5.3 DC Wiring Procedure

Make sure that none of the DC or AC cables connected to the inverter is live
before the electrical work.

Make sure that the open circuit voltage does not exceed inverter input limit
of 1000 V, even under the lowest operating temperature.

PV Connection of Independent Mode

Connect the inverter to PV arrays according to the following procedures:
1. Rotate the DC switch at the bottom to the “OFF” position.

2. Remove the copper bars between the two terminal blocks before any PV
string connection.(For SG12KTL-EC)

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5 Electrical Connection User Manual

3. Check the cable connection of PV strings for the correct polarity and that the
open-circuit voltage does not exceed the inverter input limit 1000 V, even
under the lowest operating temperature. Refer to module specification
supplied by module manufacturer for detailed information.

480.0
+

The inverter will not function properly if the DC polarities are reversed.
 Check the positive and negative polarity of the PV cells. After confirmation,
you can insert the DC connectors into the input terminals on the bottom of the
inverter.
 For the same MPPT, reverse connection of a single string is prohibited. A
permanent failure of the system or inverter may follow if otherwise.
4. Plug the positive and negative DC connectors into corresponding terminals
until there is an audible click.

Connect the same PV string to terminals of the same input areas. For
example, connect the positive pole of a string to DC1+ and the negative
pole to the DC1-.

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User Manual 5 Electrical Connection

* Image shown here is for reference only. Actual product you receive may differ.
5. Connect other PV strings as the same procedures if necessary. Seal unused
DC terminals with the terminal caps.

PV Connection of Parallel Mode

Connect the inverter to PV arrays according to the following procedures:
1. Rotate the DC switch at the inverter bottom to the “OFF” position.

2. Check the cable connection of PV strings for the correct polarity and that the
open-circuit voltage does not exceed the inverter input limit 1000 V.
3. Plug the positive and negative DC connectors into corresponding terminals
until it click-locks into place.
4. One pair of DC terminals in DC1 input and DC2 input must be short-circuited
by Y-type cable connector terminal. (For SG8KTL-EC and SG10KTL-EC)
5. Connect other PV strings in the same procedures if necessary. Unused DC
terminals should be sealed with the terminal caps.

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5 Electrical Connection User Manual

5.6 Grounding the Inverter

Because of the transform-less design of the inverter, DC positive pole and

DC negative pole are not permitted to be grounded. The inverter will not
function properly if otherwise.

5.6.1 Grounding System Overview

All non-current carrying exposed metal parts of the equipment and other
enclosures in the PV power system should be grounded (e.g., PV arrays frame and
inverter enclosure).
Where there is only one inverter in the PV power system, connect the “PE” cable to
the installation ground.
Where there are multiple inverters in the PV power system, connect the “PE” cables
of all inverters and mounting frame of PV arrays to the same copper bus bar. In this
way, they are in equipotential connection.

Fig. 5-3 Grounding of Inverter

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User Manual 5 Electrical Connection

5.6.2 Second Protective Earth Terminal

The inverters are equipped with second protective earth terminal as specified in EN
50178.

Second PE Terminal
There is a PE terminal on the right side of the inverter. You may choose to connect
the PE.

Fig. 5-4 Second PE Terminal

Second PE Connection

Item Description Specification

A Screw M4×12 mm
B Spring washer -
C Washer -
D Cable socket -
Yellow-green 6 mm2-10mm2 copper wire or
E
cable 10 mm2-16mm2 aluminum wire

Fig. 5-5 Connection of the Second PE Connection

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5.7 Communication Connection

5.7.1 Interfaces Overview

All communication terminals are located on the bottom of the inverter.
There are two kinds of optional connection ports on the communication circuit
board: RS485 serial communication with RJ45 ports (RS485-1/2) and Ethernet
communication with RJ45 ports (NET-1/2).

Fig. 5-6 Communication Terminals

 For RS485 serial communication, the inverter operation information can be

transferred via RS485 ports to a PC with query software, or to data logging device
(such as MC Logger).
 For Ethernet communication, the inverter operation information can be
transferred via NET ports to a PC with query software, or Webserver, or to
SolarInfo Bank via the router.
Before communication connection, prepare communication cables and RJ45 plug.

Cable requirements to ensure quality of communication:

 Shielded network cable
 DI and DO connection cable

A converter such as RS485-232 converter or SolarInfo Logger, which

converts 485 signal to 232 signal, is needed between the inverter and PC.

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User Manual 5 Electrical Connection

5.7.2 RS485 Communication Connection

If the communication system is equipped with SolarInfo Logger,

inverters may be remotely monitored via SolarInfo Bank.
SolarInfo logger and RS485-232 converter are optional parts and can be
ordered from SUNGROW.

For Single Inverter

Where there is only one inverter, Network cable with RJ45 plugs enables connection
between the inverter and PC.

Fig. 5-7 Single inverter RS485 communication connection

For Multiple Inverters

Where there is more than one inverter, all inverters can be connected in a “daisy
chain”. The very first and last inverters in the chain must be terminated with a
resistor of 120Ω. The shielding layer of network cable should be single-point
grounded.
The maximum number of inverters connected in the daisy chain depends on
converter, data logging device and other factors. Please refer to converter’s or data
logging device’s manual to obtain the limit.

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Fig. 5-8 Multiple inverters RS485 communication connection

RS485 Connection Procedure

1. Loosen all 6 fasten screws on the communication terminal lid and remove
the lid.
2. Unscrew Thread-Lock Sealing Nut, pull out the Waterproof Sealing Insert
from the port.
3. Lead the network cables through the Thread-Lock Sealing Nut, and the cable
gland.
4. Remove the Clamping Claw and two Sealing Plugs from the Waterproof
Sealing Insert.
5. Use the Ethernet crimper to crimp the cables and connect cables to RJ45
plugs according to TIA/EIA 568B.

6. Insert the network cables into the Waterproof Sealing Insert. Connect the
RJ45 plugs to the RS485 ports on the communication configuration circuit
board until it makes a clicking sound.

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User Manual 5 Electrical Connection

7. Push the Waterproof Sealing Insert into the cable gland and make sure that
all unused cable openings are sealed with dustproof plugs.
8. According to the position of the inverter, repeat step 6 to connect the other
network cables to the RS485-1 /RS485-2. Network cables with RJ45 plugs can
be directly used to connect between the inverters and form a
communication daisy chain.
9. Pull cables outwards to confirm whether they are fastened firmly.
10. As for the wires which connect to the terminating resistor or logging devices,
use a Network cable crimping plier to strip the insulation layer and connect
the RS485 A and B cables (6 and 3) to terminating resistor or data logging
device or RS 485-232 converter.
11. Connect the other devices. Refer to the device manual for the definition of
the communication port. The following figure shows the RS485 connection
to the three-phase smart energy meter.

The length of insulation to be stripped off is 5 mm~7 mm.

The wires 3 and 6 are connected to terminals A and B respectively.
12. Verify the communication connection and configure the communication
parameters.

If there is more than one inverter to communicate with a PC or a data

logger, it is crucial to configure the communication parameters of each
inverter. See “10.13 Setting Communication Parameters ”.

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13. If you don’t need to connect other cables, fix all fasten screws to the
communication terminal lid, push the Waterproof Sealing Insert back to
communication ports and tighten the Thread-Lock Sealing Nut firmly to the
cable gland.

5.7.3 Ethernet Communication Connection

You can connect the inverter to PC through NET ports to set up Ethernet
communication. Network cable with RJ45 plugs enables connection between the
inverter and PC.
The Ethernet communication can be connected either in single, daisy chain or star
topology.

Fig. 5-9 Direct network connection of single inverter

Fig. 5-10 Direct network connection of inverters

Fig. 5-11 Single inverter network connection

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Fig. 5-12 Inverters network connection in daisy chain topology

The network communication of the daisy chain is done via the inverter in-built
switching chip. Therefore, when the inverter is damaged or enters the low power
consumption status, the switching chip cannot work normally and the daisy chain
communication will be interrupted.

Inverter 1

Inverter 2 Router/Switch SolarInfo

Bank Explorer

Inverter n Webserver
Explorer

Fig. 5-13 Inverters network connection in star topology

The star topology network connection is recommended for optimal operation.

The maximum number of inverters connected depends on switch, router and other
factors. Please refer to switch’s or router’s manual to obtain the limit.

The Network cable should be less than 100 m.

By logging into the Webserver explorer you can view and set the operation
parameters of a single inverter. Please refer to “6 Visiting and Configuring the
Webserver” for detailed operation of the Webserver.

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 The related parameters settings can be changed only by qualified

personnel!
 RS485 and Ethernet communication connection cannot be used
simultaneously due to their different communication protocols,
communication abnormal will occur if otherwise.

Ethernet Connection Procedure

1. Loosen all 6 fasten screws on the communication terminal lid and remove
the lid.
2. Unscrew Thread-Lock Sealing Nut, pull out the Waterproof Sealing Insert
from the port.
3. Lead the network cables through the Thread-Lock Sealing Nut, and the cable
gland.
4. Remove the Clamping Claw and two Sealing Plugs from the Waterproof
Sealing Insert.
5. Use the Ethernet crimper to crimp the cables and connect cables to RJ45
plug according to TIA/EIA 568B.

6. Insert the network cables into the Waterproof Sealing Insert. Connect the
RJ45 plugs into the NET ports on the Communication Configuration Circuit
Board until it makes a clicking sound.

7. Push the Waterproof Sealing Insert into the cable gland and make sure that
all unused cable openings are sealed with dustproof plugs.

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User Manual 5 Electrical Connection

8. Repeat step 1 to step 7 to connect the other inverters with Network cables.
9. Pull cables outwards to confirm whether they are fastened firmly.
10. Plug the other end of network cables into the sockets of the switch or router,
connect the switch or router to a PC. Refer to the device manual for the
definition of the communication ports.
11. Verify the communication connection and configure the communication
parameters.

If there is more than one inverter to communicate with a PC, it is crucial

to configure the communication parameters of each inverter. See
“10.13 Setting Communication Parameters ”.
12. If you do not need to connect DI and DO cable, fix all fasten screws to the
communication terminal lid, push the Waterproof Sealing Insert back to
communication opening and tighten the Thread-Lock Sealing Nut firmly to
the cable gland.

5.7.4 Power Control Configuration

There are two terminals located on the bottom of the inverter for power control
configuration: DI and DO.
Prior to DI/DO connection, please prepare additional materials:
Item Type Description
DI: 5 cores cable(5×0.94 mm²)
Total diameter: 7.5~8.5 mm
1 DI/DO connection cable
DO: 4 cores cable(4×2.5 mm²)
Total diameter: 12~13.5 mm
2 Stripping plier --
3 Three-pole and four-pole plugs Within the scope of delivery.
4 Screwdriver --

Power Control Settings

The inputs of DI can be used to connect a ripple control receiver for active power
control, it set as active power control by default. Please refer to “6.6 Power Control
Configuration” for DI programming.
Each state has seven functions to choose from, different statues of four digital inputs
are the configuration functions of corresponding actions:
 Active power limitation setting (0-100%)
 Reactive power ratio setting (0-100%)
 Power factor setting (0.800-1.000)

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 Start
 Stop
 Active power limitation and reactive power ratio setting
 Active power limitation and power factor setting
Where there is only one inverter, users can perform default active power limitation
function by connecting the inverter to the ripple control receiver.
Where there are several inverters, set the inverter directly connected to the ripple
control receiver via LCD display or Webserver as the master inverter (communication
role). Select proper communication interface in Webserver according to the
communication cables among the inverters.
If the RS485 communication is adopted, close all other monitoring devices that
use this RS485 communication during grid dispatch.
Default function configuration of DI is active power limitation: 0%, 30%, 60%, 100%.
To change this setting, please login to the Webserver.

The abovementioned settings are needed only during inverter initialization

or after the load default operation.
The inverter can be linked via Ethernet/RS485 so that the inverter connected to the
power grid dispatch device (ripple control receiver) can transmit the information
received to other inverters.

In the Ethernet communication connection, only one inverter can be

set as master inverter, others shall be set as slave inverters.

Fig. 5-14 Connect the ripple control receiver for inverters with RS485 connections

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Item Description Item Description

1 Master inverter 4 5-conductor connection at digital input
2 Slave inverter 5 Ripple control receiver
3 RS485 connection 6 Grid

Fig. 5-15 Connect the ripple control receiver for inverters with Ethernet connections

Item Description Item Description

1 Master inverter 5 5-conductor connection at digital input
2 Slave inverter 6 Ripple control receiver
3 Ethernet cable 7 Grid
4 Router - -
Connect the cables to DI terminal block according to the terminal assignment.
1. Strip approximately 4.5 cm of protective layer off the DI cables.

2. Lead the DI connection cables through water-proof terminal and the

communication terminal lid.
3. Strip approximately 6 mm of insulation off the insulated wires.
4. Release the sockets of the four-pole plug with a screwdriver and insert
individual insulated conductors into corresponding pins of the four-pole
plug according to markings shown below:

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5. Pull cables outwards to confirm whether they are installed firmly.

6. Connect the four-pole plug to the DI connection socket.

7. Connect the ripple control receiver to the inverter according to the terminal
assignment.

The four negative input terminals is equipotential, you can choose any
one to connect.

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DO Relay Configuration
The inverter has two DO relays, with functions as follows:
− DO1: Grounding fault alarm (not configurable)
− DO2: Consumer load control
The relays are configured as NO (Normally Open) contact by default. The DO2
contact can be used in two different operating modes that can be set via the LCD
menu of the inverter. You can refer to “10.10.4 System Configuration” for detailed
relay configuration.

Relay Trigger condition Description

Once the inverter receives the signal of
Grounding The grounding fault grounding fault, the relay closes the
fault alarm occurs. contact. The relay remains triggered
until the fault is removed.
Relay is activated when the inverter
output power exceeds the threshold
The output power of the
for a while. When the set duration is
Consumer inverter exceeds the
reached or inverter does not run
load control threshold set for grid
normally during the set period, the
connection for a while.
relay will disconnect and re-measure
the output power.
Connect all cables to the corresponding terminals:
1. Strip approximately 4 cm of protective layer off the DO cable.

4cm

2. Lead the DO connection cables through water-proof terminal and the

communication terminal lid.
3. Strip approximately 6 mm of insulation off the insulated wires.
4. Release the sockets of the three-pole plug with a screwdriver and insert
individual insulated conductor into corresponding pin of the three-pole plug
according to markings shown below.

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5. Pull cables outwards to confirm whether they are installed firmly.

6. Connect the three-pole plug to the DO connection sockets.

OFF
2
ON
2 C
OM
2

OFF
1
ON
1 C
OM
1

The DO2 relay can be configured as NO (by connecting COM and OFF) or NC (by
connecting COM and ON) contact. The DO1 relay is not configurable.

You must install an external load relay between the inverter and the
consumer load. Do not connect any consumer load directly to the switch
output.

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6 Visiting and Configuring the
Webserver
6.1 User and Authority
The Webserver provides user permission and installer permission. To avoid two or
more persons to change the inverter configurations at the same time, only one
person can login to Webserver at a time.
Therefore, once a person logs in and does not exit, other person cannot log in
anywhere else. Close the web page when logging out. After logging out, it will take
at most 4s until the user log in again.

6.2 Login Interface

Query the inverter IP address displayed on the LCD main screen. Open the browser
and input the inverter’s IP address.
User should select username user after signing in with the default sign in password
of 1111. User can change the password after signing in.
After inputting the username and password, press “Sign in” or “Enter” to log in.

If there is no operation for 10 minutes, system will automatically return to

the login interface.

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6.3 Main Interface

Fig. 6-1 Webserver-user interface

No. Name Description

1 Status bar Language selection and user login info
2 Device info The serial number of the inverter.
Operation information, parameter setting, history
record, grid dispatching, output node, system
3 Navigation bar
information, in which, parameter setting and history
record have their second level menus.
4 Display area Detailed information of the selected navigation bar

6.3.1 Summary Information

The default interface after login displays the read-only information: current status,
CO2 reduction, total run time, daily energy, monthly energy, total energy, daily
power curve, monthly energy histogram, yearly energy histogram, and total energy
histogram. You can use the “Export” button to export data as a csv file.

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Tab. 6-1 Explanation of the icons

Icon Name Description
: Inverter is not in the fault state.
Current status : The inverter is in fault state (DSP and LCD
communication fault, or fault of the inverter.)

CO2 reduction CO2 reduction due to the use of inverter

Total runtime Inverter total running time

Daily energy Energy yields of the present day

Monthly
Energy yields of the present month
energy
Total energy yields since the inverter connects to the
Total energy
grid

6.3.2 Detailed Information

The detailed read-only information is shown below:

No. Name Description
PV1 and PV2 voltage, PV1 and PV2 current, and total
1 DC information
input power and so on.
2 AC information AC side information
Temperature
3 Inverter internal temperature
information

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6.4 Parameter Settings

Parameter settings include system parameters, operating parameters, protection
parameters, and communication parameters.

6.4.1 System Parameters

This interface is to set time and total energy adjustment.

6.4.2 Operating Parameters

This interface is for Austria and Vorarlberg to set the standby time, recovery time,
insulation resistance, active power settings and reactive power regulation. For
detailed information, please refer to “10.15 Special Settings for Austria and
Vorarlberg”.

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This interface is for Italy to set the standby time, recovery time, insulation resistance,
active power settings and reactive power regulation. For detailed information,
please refer to “10.16 Special Settings for Italy”.

This interface is for Germany and others to set the standby time, recovery time,
insulation resistance, active power settings and reactive power regulation. For
detailed information, please refer to “10.11 Setting Running Parameter ”.

To set the Q(P) or Q(U) parameters, please contact SUNGROW to get the
installer authority first.

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6.4.3 Protection Parameters

This interface is for Australia to select the company, single protect stage or multiple
protect stage.

This interface is for Austria and Vorarlberg to select the grid codes such as voltage,
country, single protect stage or multiple protect stage. For detailed information,
please refer to “10.15 Special Settings for Austria and Vorarlberg”.

This interface is for Italy to select the grid codes such as voltage, country, single
protect stage or multiple protect stage. For detailed information, please refer to
“10.16 Special Settings for Italy”.

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This interface is for Germany and others to select the grid codes such as voltage,
country, single protect stage or multiple protect stage. For detailed information,
please refer to “10.12 Setting Protective Parameters ”.

To set the abovementioned protection parameters, please contact

SUNGROW to get the installer authority first.

6.4.4 Communication Parameters

This interface is to set the related communication parameters. The newly set
parameters will not be effective immediately. System will adopt the new
communication parameter after re-login. For detailed information, please refer
to ”10.13 Setting Communication Parameters ”.

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6.5 History Record

History record includes the running record, fault record, and event record.

6.5.1 Running Record

This interface is to search the running information of the inverter. The default display
is the running record of the preset day with 10 records in each page. If there is more
than 10 records, system will automatically list them in different pages.

6.5.2 Fault Record

This interface is to view the inverter detailed fault records.

At most 100 fault records can be stored with 10 records in each page.

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6.5.3 Event Record

This interface is to view the inverter event records. At most 100 event records can be
stored with 10 records in each page.

6.6 Power Control Configuration

This interface is to set the grid dispatching parameters. The different statues of four
digital inputs are the configuration functions of corresponding actions.
Four inputs can be used to connect a power grid dispatch device (ripple control
receiver). A closed relay represents status 1 while open relay is 0.
The default state is 0000, when all four inputs are open. It cannot be applied to
power grid dispatch.

In the event of Ethernet connection as shown in Fig. 5-14, inverter can be

the master or the slave during grid dispatch. If the inverter is the master,
it can dispatch other salve pieces through the NET ports or RS485 ports.

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It is recommended to perform grid dispatching as per default setting of

each configuration status.
The change of related parameters must be done only by qualified
personnel. Any breach may void warranty claims from SUNGROW.

6.7 Output Node

This interface is to set the grounding warning and appliance node parameters. For
detailed information, please refer to “10.10.4 System Configuration”.

6.8 System Information

This interface is to change the login password, perform load default and check
system information.

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7 Commissioning
Commissioning is a critical part for a well-installed PV system, which can protect
against fires, injury and electrical shock.

7.1 Inspection before Commissioning

Before starting the inverter, you should check the following items.
1. The inverter is accessible for operation, maintenance and service.
2. Re-check that the inverter is firmly installed onto the wall.
3. Space for ventilation is sufficient for one inverter or more than one inverter.
4. Nothing is left on the top of the inverter.
5. Inverter and accessories are correctly connected.
6. Cables are routed in safe place or protected against mechanical damage.
7. The selection of AC circuit breaker is optimal.
8. Terminals not used underneath the inverter are sealed.
9. Warning signs & labels are suitably affixed and durable.

7.2 Commissioning Procedure

If all checking items mentioned above meet the requirements, proceed as follows to
start up the inverter for the first time.
1. Connect the external AC circuit breaker.

2. Rotate DC the switch to “ON” position.

Suppose there are sufficient sunlight and
enough DC power. PV arrays initialize and
supply DC power to inverter.

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7 Commissioning User Manual

3. Country selection screen will prompt. Perform

country settings with the right two buttons.
Detailed button functions can be found in “10.1
Description of Button Function”. Press  to
choose country code. Confirm the settings by
Pressing ENTER.

Refer to “10.12 Setting Protective Parameters ” for country code explanation. If the
inverter is installed where the country code is not included, please choose item
“Other” and manually set the protective parameters.

If the country code is not set correctly during commissioning, reset the
protective parameters as dictated in “10.12 Setting Protective Parameters ”.
There may be faults if otherwise.

4. Each country code represents corresponding

local protective parameters that have been
preset before delivery. After country setting,
there is the warning screen.

5. (Optional) When the country code “AU” is selected, Press ENTER to enter
the “Grid Standard” interface. Press / to choose the correct grid standard.
Press ENTER to confirm the choice.

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User Manual 7 Commissioning

6. (Optional) When the country code “AU” and the grid standard “Manual” are
selected, Press ENTER to enter the “Pro-Stage” interface. Press / to
choose the correct stage. Press  to move cursor and Press  to scroll up
time value. Confirm the settings by Pressing ENTER. The following figure
shows the settings of single-stage protection parameters.
Countries Grid Standard
AG EE EG
Country： [ AU ] PN PC WP
Manual Default

Pro-Stage
Vgrid-max 260.0V
Vgrid-min 210.0V Single-stage
Fgrid-max 52.00Hz Multi-stage
Fgrid-min 47.00Hz

7. For other countries except “AU”, after

configuring the country code, there will be a
“Pro-Stage” type selection screen and then
corresponding sub-menu will come up. For
detailed information, please refer to “10.12
Setting Protective Parameters “.

Single-stage protection: There is only one protection threshold range

for each grid voltage protection parameter.
Multi-stage protection: The protection parameters for each grid
voltage protection can be set with two threshold ranges.

8. According to the actual PV strings configuration

mode, choose the same mode in the inverter by
the LCD display menu (see “10.14 Setting PV
Configuration Mode ”).

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9. Configure time according to the local time.

Time setting is very important, which directly
affects data logging. Press  to move cursor
and Press  to scroll up time value. Confirm the
settings by Pressing ENTER. The date format is
YY/MM/DD. YY, MM, and DD stand for year,
month, and day respectively. The time format is
hh/mm/ss. hh, mm, and ss stand for hour,
minute, and second respectively.
10. After configuring all parameters, there will be a
“setting confirmation” screen. Check whether all
above-mentioned parameters are correct.
Confirm by Pressing ENTER. Cancel by
Pressing ESC and reset.

11. Inverter will enter into startup process. Observe

the status of LED indicators and the LCD main
screen. If inverter‘s commissioning succeeds,
the “RUN” indicator will be lit and “RUN” will be
displayed on the “State” area.

If inverter’s commissioning fails, the “FAULT” indicator will be lit and “fault” will occur
on the display. Press  to view “current fault” information. Remove the existing
malfunction and then repeat starting up inverter as the above procedures.

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8 Disconnecting, Dismantling and
Disposing of the Inverter
8.1 Disconnecting the Inverter
For maintenance or other service work, the inverter must be switched off. In normal
operation, switching off is not necessary.
In order to disconnect the inverter from the AC and DC power sources, proceed as
follows. Lethal voltages or damages to the inverter will follow if otherwise.
1. Stop the inverter through operating the LCD menu. For details, see “10.7
Starting and Stopping the inverter”.
2. Disconnect the external AC circuit breaker and prevent it from reconnecting.
3. Rotate the DC switch to the “OFF” position.

Please strictly follow the above procedures. Otherwise the inverter will not
function properly.
4. Wait for about ten minutes until the capacitors inside the inverter have
discharged.
5. Measure to confirm the AC output at the AC circuit breaker is voltage free.
6. Refer to “5.4.2 Assembling AC Cables to Connector” to release AC connector
out of the inverter in reverse steps.
7. Release the locking part of DC connectors by pressing on the ribbing of the
locking hooks with nipper pliers and pull it outwards.

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8 Disconnecting, Dismantling and Disposing of the Inverter user manual

For further disconnection and conductor reconnection instruction,

please visit the webpage of device manufacturer.

8.2 Dismantling the Inverter

Refer to Chapter 4 and Chapter 6 for the inverter dismantling in reverse steps. If
necessary, remove the wall bracket from the wall.

There is a risk of burn injuries and electric shock!

Wait at least 10 minutes after disconnecting the inverter from the utility
grid and the PV input before touching any inner live parts.

If the inverter will be reinstalled in the future, please refer to Chapter 4 and
Chapter 4.1 for a proper conservation.

8.3 Disposing of the Inverter

Users should take the responsibility for the disposal of the inverter.

Some parts and devices of the inverter, such as, LCD displayer, batteries,
capacitors, may cause environment pollution.
Users must comply with the related local regulations to avoid the potential
pollution.

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9 Troubleshooting and
Maintenance
9.1 Troubleshooting

9.1.1 Troubleshooting of LED Indicator

See “Tab. 2-2 Description of LED Indicators” for the definition of indicator states.
Fault type Troubleshooting
1. Disconnect AC circuit breaker.
LED indicators and LCD
2. Rotate the DC Switch to the “OFF” position.
screen cannot be lit
3. Check the polarity of DC input.
“RUN” indicator goes out 1. Disconnect AC circuit breaker.
2. Rotate the DC Switch to the “OFF” position.
3. Check the correctness of electrical connection of
inverter. See “Fig. 5-1Electrical Connection Diagram”.
4. Check whether DC input voltage exceeds the inverter
start voltage.
5. If all above conditions are OK, please contact
SUNGROW.
“Fault” indicator is lit 1. A fault is not removed.
2. Perform troubleshooting according to fault type in
LCD screen. See “9.1.2 Troubleshooting of Faults in
LCD Screen”.
3. If it cannot be solved, please contact SUNGROW.

9.1.2 Troubleshooting of Faults in LCD Screen

When faults occur, “Fault” state will be shown on the main screen. Press  to view
multiple “current fault” information pages.
Fault code Specification Troubleshooting
1. Check the voltage of the grid.
2. If the grid voltage exceeds the
permissible range of inverter protective
The grid voltage has
parameters, ask utility grid company for
002 exceeded inverter
solution.
allowable upper limit.
3. If the grid voltage is within the
permissible range, contact SUNGROW
Service Dept..

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Fault code Specification Troubleshooting

Inverter has checked
1. This is a short-term fault due to grid
that the instantaneous
condition. Wait a moment for inverter
sample value of the grid
003 recovery.
voltage exceeds the
2. If the fault still exists, please contact
allowable limit for some
SUNGROW Service Dept..
time.
The grid voltage has 1. Check the voltage of the grid.
004 fallen below inverter’s 2. If the grid voltage exceeds the
allowable lower limit. permissible range of inverter protective
parameters, ask utility grid company for
solution.
The grid voltage is too
005 3. If the grid voltage is within the
low.
permissible range, contact SUNGROW
Service Dept..
1. The inverter will resume if the output
Inverter has detected AC current falls below the protective value.
007
overcurrent temporarily. 2. If the fault still exists, please contact
SUNGROW Service Dept..
The grid frequency has 1. Check the frequency of the grid.
008 exceeded inverter 2. If the grid frequency exceeds the
allowable upper limit. permissible range of inverter protective
parameters, ask utility grid company for
The grid frequency has solution.
009 fallen below inverter 3. If the grid frequency is within the
allowable lower limit. permissible range, contact SUNGROW
Service Dept..
1. Check whether AC circuit breaker is
triggered.
2. Check whether AC cables are all firmly
connected.
010 Islanding
3. Check whether grid is not on service.
4. If all conditions are OK and this fault still
occurs in the LCD screen, contact
SUNGROW Service Dept..
The DC component of
1. Wait a moment for inverter recovery.
011 AC current has exceeded
2. Contact SUNGROW if the fault reoccurs.
inverter limit.
Inverter has detected
1. Check the PV strings for ground fault.
012 that there is a failure
2. Contact SUNGROW if the fault reoccurs.
current.
The average grid voltage 1. Check whether the grid is operating
is not within the normally.
014
permissible range for 2. Wait a moment for inverter recovery.
over 10 minutes. 3. Contact SUNGROW if the fault reoccurs.
Grid impedance has 1. Check whether the grid is operating
015
exceeded inverter’s limit normally.

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Fault code Specification Troubleshooting

2. Check AC cables for inappropriate size.
3. Wait a moment for inverter recovery.
4. Contact SUNGROW if the fault reoccurs.
The inverter has
detected that there is
1. Wait a moment for inverter recovery.
017 unbalance between the
2. Contact SUNGROW if the fault reoccurs.
three phase voltages.
(Only valid in Austria.)
The bus voltage is 1. Wait a moment for inverter recovery.
019
temporarily high. 2. Contact SUNGROW if the fault reoccurs.
Inverter has checked
Check the layout and the wiring of PV1
021 that there is overcurrent
input.
of PV1 input.
Inverter has checked
Check the layout and the wiring of PV2
022 that there is overcurrent
input.
of PV2 input.
Inverter has checked the 1. Inverter will recover if the deviation
024 deviation of neutral value falls below the protective limit.
point voltage. 2. Contact SUNGROW if the fault reoccurs.
1. This is a short-term fault. Wait a
There is high Bus moment for inverter recovery.
026
fluctuation voltage. 2. If the fault still exists, please contact
SUNGROW Service Dept..
1. Check whether AC output power
Enclosure exceeds nominal power too much.
over-temperature. 2. Check whether fans work normally and
The ambient whether there are some abnormal fans.
037
temperature of the Please replace broken fan, if necessary.
enclosure exceeds the 3. Clean air grills of outlet.
threshold. 4. If the fault still exists, please contact
with SUNGROW.
Relay fails. 1. Wait a moment for inverter recovery.
038
Relay is in poor contact. 2. Contact SUNGROW if the fault reoccurs.
1. Wait a moment for inverter recovery.
042 Current imbalance.
2. Contact SUNGROW if the fault reoccurs.
A fault is detected
during inverter 1. Wait a moment for inverter recovery.
044
self-detection. 2. Contact SUNGROW if the fault reoccurs.
DC-AC conversion fails
PV auto-detection fault.
1. Wait a moment for inverter recovery.
045,046*1 Faults detected in PV1 or
2. Contact SUNGROW if the fault reoccurs.
PV2 boosted circuit
The PV configuration 1. Disconnect inverter.
mode set on the display 2. Re-select PV configuration mode and
047
is not in accordance with re-connect PV strings. For more detailed
the configuration in the information please refer to “5.5

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Fault code Specification Troubleshooting

connection cabinet. Connecting Inverter to PV Arrays”.
Phase-R current
048
sampling channel fault.
Phase-S current 1. Wait a moment for inverter recovery.
049
sampling channel fault. 2. Contact SUNGROW if the fault reoccurs.
Phase-T current
050
sampling channel fault.
Inverter overcurrent
hardware protection. 1. Wait a moment for inverter recovery.
100
AC current has exceeded 2. Contact SUNGROW if the fault reoccurs.
the hardware limit.
1. Check the frequency of the grid.
Grid over-frequency. 2. If the grid frequency exceeds the
101 Grid frequency is outside permissible range of inverter protective
the permissible range. parameters, ask utility grid company for
solution.
Grid under-frequency. 3. If the grid frequency is within the
102 Grid frequency is outside permissible range, contact SUNGROW
the permissible range. Service Dept..
Grid voltage
synchronization fault.
The grid voltage
103
sampling differences
between the master and
slave DSP.
1. Wait a moment for inverter recovery.
Grid frequency 2. Contact SUNGROW if the fault reoccurs.
synchronization fault.
The grid frequency
104
sampling differences
between the master and
slave DSP.
The bus voltage
200 exceeds the set value
of the hardware.
The bus voltage drops 1. Wait a moment for inverter recovery.
201 2. Contact SUNGROW if the fault reoccurs.
during grid connection.
PV1 or PV2 current
202 exceeds the set value of
the hardware.
1. Check the functionality of the PV
The PV input voltage
203 connection terminal；
exceeds the bus voltage.
2. Contact SUNGROW if the fault reoccurs.
The temperature of 1. Check the functionality of the fans;
300-301
some components 2. Clean the air inlet and outlet;

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Fault code Specification Troubleshooting

inside the cabinet is too 3. Clean air grills of outlet.
high. 4. If the fault still exists, please contact
SUNGROW.
1. Check whether the PV connection
cables are intact.
2. Check whether the ambient humidity of
PV1 and PV2 insulation
PV components is too high.
302 resistance to the ground
3. Check whether the “PE” cable and the N
exceeds the set value.
cable are well-connected;
4. Wait until the inverter reverts to normal;
5. Contact SUNGROW if the fault reoccurs.
Deviation between the
1. Wait a moment for inverter recovery.
306 PV input power and
2. Contact SUNGROW if the fault reoccurs.
output power.
Open circuit voltage of 1. Check whether the configuration of PV
the PV array is too high, array exceeds the permissible range of the
307 leading the input power inverter.
exceeds the permissible 2. Wait a moment for inverter recovery.
range. 3. Contact SUNGROW if the fault reoccurs.
Accessary processor
fault. 1. Wait a moment for inverter recovery.
308
Redundant fault 2. Contact SUNGROW if the fault reoccurs.
detected.
Voltage and current
1. Wait a moment for inverter recovery.
309-318 sampling fault before
2. Contact SUNGROW if the fault reoccurs.
grid connection.
Leakage current CT 1. Wait a moment for inverter recovery.
320*2
self-detection fault. 2. Contact SUNGROW if the fault reoccurs.
1. If there are no other problems and the
inverter is required to keep operating,
401-409 Permanent fault.
restart the inverter immediately.
2. Contact SUNGROW if the fault reoccurs.
SPD or FUSE warning
(Displayed only in
optional version). If necessary, please contact SUNGROW
500
Surge protection device Service Dept. to replace the SPD or FUSE.
damaged or FUSE blown
out.
Inverter internal
501-502 Contact SUNGROW if the fault reoccurs.
communication failure.
Temperature sensor
503-508 Contact SUNGROW if the fault reoccurs.
warning.
1. Check the input mode on the LCD
Input mode
screen, the default input mode is PV
509 configuration under DC
mode.
mode fails.
2. Contact SUNGROW if the fault reoccurs.

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Fault code Specification Troubleshooting

The PV panel 1. Check whether the configuration of PV
configuration exceeds array exceeds the permissible range of the
510
the optimum operating inverter.
range of the inverter. 2. Contact SUNGROW if the fault reoccurs.
1. Wait a moment for inverter recovery.
512-513*3 Fans are defective.
2. Contact SUNGROW if the fault reoccurs.
Communication failure 1. Inverter can be connected to the grid
514 between the meter and normally.
the LCD. 2. Contact SUNGROW if the fault reoccurs.
Boost short circuit
515 Contact SUNGROW if the fault reoccurs.
warning.
1
Note: * Fault code here is for SG8KTL-EC and SG10KTL-EC; while for SG12KTL-EC, the
fault code is 304 and 305.
*2 Fault code here is for SG8KTL-EC and SG10KTL-EC; while for SG12KTL-EC, the fault
code is 041.
*3 Fault code here is for SG8KTL-EC and SG10KTL-EC; while for SG12KTL-EC, the fault
code is 070-071.

Should you have any problems in operating the inverter, please contact
us:
Service hotline: +86 551 6532 7817
Email: service@[Link]

We need the following information to provide you the best assistance:

 Type of the inverter
 Serial number of the inverter
 Fault code/name
 Brief description of the problem

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User Manual 9 Troubleshooting and Maintenance

9.2 Maintenance

9.2.1 Routine Maintenance

Items Methods Period
Save data Save the running data, parameters and Once 100 days
log to a disk or a file.
Visual check for any damage or
deformation of the inverter.
Check there is any abnormal noise during
the running of the inverter.
General state
Check each parameter of inverter Every 6 months
of system
operation.
Check if the temperature of the housing is
normal. Monitor the system using the
thermal imager.
System clean Check the temperature and dust of the Six months to a year (it
inverter. Clean the inverter enclosure. depends on the dust
Check the humidity and dust of the contents in air.)
environment. Meanwhile check whether
the filter function of the air inlet is ok.
Clean the air inlet and outlet, when
necessary.
Electrical Check whether cable connections are
connection loose. Tighten the loose connections.
Six months after
Check whether there is damage to the
commissioning and
cables, especially the surface in contact
then once or twice a
with metal.
year.
Check whether the wrap belt of the
connection terminals is strip-off.
Fans Check whether there is crack of the fan Once a year
blade
Check whether there is any abnormal
noise when the fan is turning.
Clean or replace the fans.
Check the LCD stop and emergency stop Once or twice a year
circuit of the system.
Safety Simulate shutdown and check stop signal
function communication.
Check the warning labels, and replace
them if necessary.
Software optimization.
Software Once or twice a year
Check the setting of every parameter.

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9.2.2 Maintenance Instruction

Disconnect the inverter from the grid first and then PV arrays before any
maintenance work.
Lethal voltage still exists in the inverter. Please wait at least ten minutes and
then perform maintenance work.

Replacing Fan
Fans are wear and tear component of the inverter. To ensure that the inverter works
well, the internal fans should be replaced every 10 years or when a failure occurs.
If there is overheat and abnormal noise, please wait a moment for the fan recovery.
If the abnormal noise still exists after a moment, please contact SUNGROW Service
Dept. to replace the fan.

 Disconnect the inverter from the grid first and then PV arrays before any
maintenance work.
 Fans’ maintenance work may only be performed by qualified electricians.

Air Inlet and Outlet Cleaning

To have a good heat exchange with the environment, clean the heat sink every one
to two years or when necessary.
Clean the air inlet and outlet with soft brush or vacuum cleaner if necessary.

Battery Maintenance
There is a button battery on the inner LCD PCB board. Contact SUNGROW Service
Dept. to replace the battery when it is end of service life.

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10 Operating the LCD Menu
10.1 Description of Button Function
Inverter offers two buttons for the user to look up the running information and
configure parameters. The two buttons have multiple functions. Please refer to Tab.
10-1 before any operation onto inverter.
Tab. 10-1 Button Function
Button Operation Description

Press less than one Move upwards or downwards, or increase setting

second value. Hereinafter, it is referred to as “Press ”.
Return to the previous menu or cancel the
Press more than
command. Hereinafter, it is referred to as “Press
one second
ESC”.
Press less than one Move left or right, or turn pages. Hereinafter, it is
second referred to as “Press ”.
Press more than Enter into the submenu or confirm the command.
one second Hereinafter, it is referred to as “Press ENTER”.

The background illumination of the LCD screen will go out to save power
if there is no button operation for one minute. Reactivate it by pressing
any button.

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10.2 Inverter Menu Structure

Fig. 10-1 Menu Tree-English

*The menu tree of SG12KTL-EC doesn’t have the submenu “ISO-protect”.

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User Manual 10 Operating the LCD Menu

10.3 Main Screen

If the inverter succeeds in commissioning, LCD display will enter into the main
screen, as shown in Fig. 10-2.

Fig. 10-2 Main Screen Description

No. Description
1 Power curve. x-axis: time in hours; y-axis: output power yield P in %.
2 Icons (refer to the Tab. 10-3) and the Inverter active power limits (P-W limits).
3 Current output power.
4 Energy generation during this day until now.
5 Total energy generation since initial commissioning.
6 Inverter state.
7 Date (year/month/date) and time.

The energy yields displayed by the LCD panel are indicative only.
For the actual yields, please refer to the electric energy meter.

Tab. 10-2 Inverter State Description

Inverter State Description
After being energized, the inverter tracks the PV arrays’ maximum
Run power point (MPP) and feeds AC power to grid. This mode is the
normal mode.
In this mode the inverter will wait for sufficient sunlight and the
Standby
DC voltage to recover. The PV voltage is more than 230V.
The inverter will stop operation by manual “stop” through LCD
Key-stop
menu.
The state when inverter is power-on for the first time. The PV
Ini-standby
voltage is less than 230V.
Startup The inverter is initializing and synchronizing with the grid.
Com-err Inverter internal communication failure.

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Inverter State Description

If a fault occurs, the inverter will automatically stop operation,
trigger the AC relay and show “Fault” on the LCD with the “FAULT”
indicator on.
Fault
Once the fault is removed in recovery time (set by user, see “10.11
Setting Running Parameter ”), the inverter will automatically
resume running.
Upd-fail The master DSP program online upgrade failure.

 If the device is in standby mode for more than 10 minutes, please check if
the insolation is sufficient and the PV connection is correct.
 If no anomaly is found, please disconnect DC switch and grid switch to
restart.
 If it still does not work, contact SUNGROW.
If inverter is in “Fault” state, Press  to view multiple “Current fault” information
pages. For specific fault information, please refer to “9.1.2 Troubleshooting of
Faults in LCD Screen”.

Tab. 10-3 Description of icons

Icon Description
DSP or LCD is in IAP update process.
Fan inside is working.
The Ethernet communication cable is active.
Inverter is in warning state.

B LCD and Bank server are successfully connected.

Inverter is in power reduction state.

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10.4 Adjusting Contrast

1. Press ESC to enter into the contrast adjustment screen.

2. Press  to increase the setting value and press  to decrease the value.
3. Press ENTER to confirm the contrast setting.

The contrast value ranges from 0 to 100. The recommended value is 50 or

60.

10.5 Viewing Detailed Running Information

On the main screen, there is some basic information about the inverter. For more
detailed running information, please operate as follows.
Main Screen (Press ENTER)→Menu→Run-inform (Press ENTER)
LCD screen will show detailed running information. Scroll pages by pressing  /.
Power curve during this day until now.

Power curve of yesterday.

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Energy generated each day in this month. E(kWh) Daily energy histogram
01/2013
200

120

40
t
1 16 31

Energy generated every month in this year.

Total annual generating capacity in the past

fifteen years.

DC power input: The total input power of PV1

and PV2.
Vdc: DC voltage of each input.
Idc: DC current of each input.
Pdc: DC power of each input.
Indep mode: PV configuration mode of the two
PV inputs.
√
: The corresponding input is at work.
Vac: Phase voltage.
Iac: Phase current.
Pac: AC output power of each phase.
F: Frequency of each phase.

CO2-reduce: Total CO2 emission reduction due to

the inverter.
E-month: The energy generated in this month.
h-Total: Total running hours of the inverter.
T-today: Daily running time of the inverter.
Temp: Internal temperature of the inverter.
Peak-Power: Daily peak power value.

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P-W: Inverter output active power.

Country: Inverter selected country code.

The power value indicated by each column of the histogram represents

the average value of the power during the related unit interval.

10.6 History Running Information

10.6.1 Fault Records

Main Screen (Press ENTER)→Menu (Press )→His-inform (Press ENTER)→
Flt-record (Press ENTER)
Inverter shows fault record pages.
Scroll pages by pressing .

The inverter can only store at most 100 latest fault records.

10.6.2 History Event Records

Main Screen (Press ENTER)→Menu (Press )→His-inform (Press )→His-event
(Press ENTER)
Inverter shows history event record pages.
Scroll pages by pressing .

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The inverter can only store at most 100 latest history event records.

10.6.3 Running Information Records

Main Screen (Press ENTER)→Menu (Press )→His-inform (Press ×2)→
Run-record (Press ENTER)
On the “Run-record”
display, you can scroll
pages by pressing ,
and press  to select
the date you want to
view. Confirm by
pressing ENTER.

Inverter shows history DC power i nput

L1 L2 L3
running information PV1 PV2
Vac [ V] 000. 0 000. 0 000. 0
pages. Scroll among Vdc [ V] 0000. 0 0000. 0
I dc[ A] 000. 0 000. 0 I ac [ A] 000. 0 000. 0 000. 0
pages by pressing
/. Pdc [ W] 00000 00000 Pac [ W] 0000 0000 0000

I ndep mode √ √ F[ Hz] 00. 00 00. 00 00. 00

P- W 00000W CO2- r educ e 00000kg

Count r y DE E- mont h 00000k Wh

h- Tot al 0000h

T- t oday 0000mi n

Temp 000. 0° C

Peak Power 0000W

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10.7 Starting and Stopping the inverter

Main Screen (Press ENTER)→Menu (Press ×2)→Start/Stop (Press ENTER)

Press  to choose “Start”/”Stop” and press ENTER to
confirm the choice.

Press ENTER to confirm your choice.

The Restart item will appear only when a permanent fault occurs.

10.8 Entering Password

The parameter settings are password-protected. You can see the inverter’s
parameters or set the parameters if you input a default password A (111111).
You can set all parameters of the inverter if you input a dedicated password B.
Please ask SUNGROW or your dealer for this password.
1. Press ENTER to enter into “Menu” screen.
2. Press  to move the cursor to “Set-param” menu item and confirm by
pressing ENTER.

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3. A password confirmation screen will occur.

Press  to move cursor right and Press  to
input the password A.

4. Press ENTER to confirm the password and

enter the “Set-param” submenu.

10.9 Button Operation for Parameters Setting

The button functions for parameter setting in submenus may differ from that in
other menus.
Proceed as follows to perform the parameter settings.

10.10 Setting System Parameters

10.10.1 Setting the Time

If there is deviation between the time on inverter main screen and your local time,
you should adjust the time on the inverter to the local time. Otherwise the inverter
data logging will fail. Clock is in 24-hour format.

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Main Screen (Press ENTER)→Menu screen (Press ×3)→Set-param (Press

ENTER)→Enter password 111111 (Press ENTER)→Sys-param (Press ENTER)→
Time (Press ENTER)
On the “Time” screen, Press  to move the cursor
right and Press  to set the correct date and time.
Confirm settings by pressing ENTER. The date format
is YY/MM/DD. YY, MM, and DD stand for year, month,
and day respectively. The time format is hh/mm/ss.
hh, mm, and ss stand for hour, minute, and second
respectively.

10.10.2 Energy Adjustment

If the accumulative value of “E-total” in the inverter is different from the value in the
external metering device, you should adjust the “Energy-adj” setting.

Main Screen (Press ENTER)→Menu screen (Press ×3)→Set-param (Press

ENTER)→Enter password 111111 (Press ENTER)→Sys-param (Press ENTER,
Press )→Energy-adj (Press ENTER)
On the “Energy-adj” screen, Press  to move the
cursor right and Press  to set the correct offset
value.
Confirm settings by pressing ENTER.
The positive symbol “+” can be changed to the
negative symbol “-” by pressing .
The adjustment range is from -9999 kWh to +9999
kWh.
(Energy-adj value)= (Real measured value) - (E-tot
reading value).

10.10.3 Load Default

All history information will be unrecoverable cleared and all parameters will
return to the default value except the protective parameters and time once
the “load default” operation is performed.

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Main Screen (Press ENTER)→Menu screen (Press ×3)→Set-param (Press

ENTER)→Enter password 111111 (Press ENTER)→Sys-param (Press ENTER,
Press ×2)→Load default (Press ENTER)
Press ENTER to confirm “load default”.

10.10.4 System Configuration

Main Screen (Press ENTER)→Menu screen (Press  ×3)→Set-param (Press
ENTER)→Enter password 111111 (Press ENTER)→Sys-param (Press ENTER,
Press ×3)→Sys-config (Press ENTER)
On the “Sys-config” screen,
scroll pages by Pressing
ENTER and Press  to
select one item.
For each item setting, Press
 to move the cursor right
and Press  to set the
appropriate value.
Confirm settings by
Pressing ENTER.

Item Description
Buzzer OFF (reserved)
Low Power OFF (reserved)
M (master inverter) or S (slave inverter).
This is to set the communication role in power control. For the
Role
cable connection and role definition, see “Power Control
Settings”.
RS485 or ETH (Ethernet), but not simultaneously.
The interface settings of master and slave inverters must be the
same.
Interface
This setting is enabled only when the Role is set to be M (master).
So, for slave inverters, you should reset the Role to be S (slave)
after interface setting.

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Item Description
ON: Activate the DO1 relay in the case of an earth fault.
With an audible and/or visual alarm such as buzzer or light
Grounding Alarm indicator connected to the DO1 terminal, the relay is closed to
complete the circuit to trigger the external alarm.
More information about DO1, see “DO Relay Configuration”.
ON: Activate the DO2 relay, when the inverter output power is
higher than the set value of Wake power and the duration of this
state is longer than the set value of Stable time. The time duration
Electri wake
of DO relay signal can be set via Maintain time.
More information about DO2, see “DO Relay Configuration”.
OFF: Disable the load control function.
The lowest power of the inverter to activate the Electri wake
function.
Wake power SG8KTL-EC: range: 2.4 kW...8 kW, default: 5.6 kW.
SG10KTL-EC: range: 3 kW...10 kW, default: 7 kW.
SG12KTL-EC: range: 4 kW...12 kW, default: 8.4 kW.
The time needed before the relay receives drive signal.
Stable time
Range: 1 min...60 min, Default: 10 min.
The time duration of relay drive signal.
Maintain time
Range: 1 hour...4 hour, Default: 1 hour.

10.10.5 Firmware Version

Main Screen (Press ENTER)→Menu screen (Press  ×3)→Set-param (Press
ENTER)→Enter password 111111 (Press ENTER)→Sys-param (Press ENTER,
Press ×4)→Firmware version (Press ENTER)
Inverter shows detailed firmware information,
including LCD version and DSP version.
The firmware version information is read only.

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10.11 Setting Running Parameter

10.11.1 Main Screen of Run-param

Main Screen (Press ENTER)→Menu screen (Press  ×3)→Set-param (Press
ENTER)→Enter password 111111 (Press ENTER, Press )→Run-param (Press
ENTER)
On the “Run-param” screen,
scroll pages by pressing
ENTER and press  to
select one item.
For each item setting, Press
 to move the cursor right
and Press  to set the
appropriate value.
Confirm settings by
Pressing ENTER.

Tab. 10-4 Specification of Running Parameters

Parameter Explanation Default Range
Standby The time from Austria and 20s…255s
time inverter initialization Vorarlberg:
to inverter feeding 30s
power to grid. Others: 20s
Recover The time from the Austria, Italy, and 30s…900s
time fault is cleared to Vorarlberg: 300s
inverter feeding Others: 30s
power to grid.
P-W limits Inverter active 100.0% 0...100%
power limits.
ISO-protect Protection value of 200kohm 10kohm...1000kohm
the insulation
resistance.
PF Power factor. +1.000 -1.000…-0.800/+0.800
…+1.000
Q-Var limits Inverter reactive 0.0% 0...+100%/0…-100%
power limits.
Q-Var switch Whether to start [Pf] [Pf]/[Qt]/[Off]/[Q(P)]/[Q
inverter reactive (U)]
power adjustment
function.

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Parameter Explanation Default Range

Feed Setting Enable/disable the For Australia: ON ON/OFF
function of limiting For others: OFF
the feed power.
Feed Power The upper limit For Australia: 092.0% 0...100%
value of feed power. For others: 100.0%

10.11.2 Reactive Power Regulation

The inverter provides reactive power regulation function. Use the “Q-Var switch”
parameter to activate this function and select proper regulation mode.
Regulation Mode Explanation
The reactive power can be regulated by the parameter PF
Pf
(Power Factor).
The reactive power can be regulated by the parameter Q-Var
Qt
limits (in %).
The PF is limited to +1.000, and the “Q-Var limits” is limited to
Off
0.0%.
Q(P) The PF changes with the output power of the inverter.
Q(U) The reactive power ratio changes with the grid voltage.

“Pf” Mode
The reactive power can be regulated by the parameter PF on the Run-param screen.

“Qt” Mode
The reactive power can be regulated by the parameter Q-Var limits (in %) on the
Run-param screen.

“Off” Mode
The PF is limited to +1.000, and the Q-Var limit is limited to 0.0%.

“Q(P)” Mode(when the country selection is not “IT”)

The PF changes with the inverter output power.

If the country selection is not “IT” (Italy), after

selecting Q(P) Mode, Press ENTER to enter the
“Run-param” submenu.
For each item setting, Press  to move cursor right
and Press  to set the appropriate value. Confirm
settings by Press ENTER.

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Tab. 10-5 “Q(P)” Mode Parameters Explanation

Parameter Explanation Default Range
Power factor of point P1 in the Q(P) mode
Upper PF Cap 1 0.9…1
curve
Lower Output power of point P1 in the Q(P)
50% 0%...50%
Power* mode curve (in %)
Power factor of point P2 in the Q(P) mode
Lower PF Ind 0.9 0.9…1
curve
Upper Output power of point P2 in the Q(P)
100% 50%...100%
Power* mode curve (in %)
*Lower Power <Upper Power

Fig. 10-3 Reactive Power Regulation Curve in Q(P) Mode

“Q(U)” Mode(when the country selection is not “AT”, “VB(DE)”, or “IT”)

The reactive power ratio changes with the grid voltage.
If the country selection is not “AT” (Austria), “VB(DE)”
(Vorarlberg), or “IT” (Italy), after selecting Q(U) mode,
Press ENTER to enter the “Run-param” submenu. Press 
to set the appropriate value.
Confirm settings by Pressing ENTER.

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Tab. 10-6 “Q(U)” Mode Parameters Explanation

Parameter Explanation Default Range
Upper Q/Sn Capacitive Q/Sn value of point P1 in the
25% 0%...50%
Cap Q(U) mode curve
Lower Q/Sn Inductive Q/Sn value of point P4 in the
25% 0%...50%
Ind Q(U) mode curve
Grid voltage limit (in %) of point P4 in the
Upper U Limit 115% 110%...120%
Q(U) mode curve
Grid voltage limit (in %) of point P1 in the
Lower U Limit 80% 80%...90%
Q(U) mode curve
Grid voltage limit (in %) of point P2 in the
U1 Limit* 95% 95%...100%
Q(U) mode curve
Grid voltage limit (in %) of point P3 in the
U2 Limit* 105% 100%...105%
Q(U) mode curve
Hysteresis* Hysteresis voltage width (in %) 3% 0%...5%
*U1 Limit + Hysteresis < U2 Limit – Hysteresis

Fig. 10-4 Reactive Power Regulation Curve in Q(U) Mode

10.11.3 Save P/Q-set

On the “Save P/Q-set” screen, Press  to move arrow
to one item, Press  to move cursor right and Press
 to set.
Confirm by Pressing ENTER.

Select “Y” to save up the values set when power down.

Select “N” to restore default values when power down.

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10.12 Setting Protective Parameters

Protective parameters are designed for the limit value that can trigger the protective
functions of the inverter.

Main Screen (Press ENTER)→Menu screen (Press ×3)→Set-param (Press ENTER)→

Enter password 111111 (Press ENTER, Press ×2)→Pro-param (Press ENTER)
To make protective parameters setting convenient,
inverter provides country code selection. Choose the
correct country code by Press  and Press ENTER to
confirm.

The description of country code is illustrated below:

Country Code Full Name Language
GB Great Britain English
DE Germany German
FR France French
IT Italy Italian
ES Spain English
AT Austria German
AU Australia English
CZ Czech English
BE Belgium French
DK Denmark English
GR_L Greece Land English
GR_IS Greece Island English
NL Netherlands English
PT Portugal English
CHN China Chinese
SE Sweden English
VB(DE) Vorarlberg German
Other Countries not included above English

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1. (Optional) When the country code “AU” is selected, Press ENTER to

enter the “Grid Standard” interface. Press / to choose the correct grid
standard. Press ENTER to confirm the choice.

2. (Optional) When the country code “AU” and the grid standard “Manual”
are selected, Press ENTER to enter the “Pro-Stage” interface. Press / to
choose the correct stage. Press  to move cursor and Press  to scroll up
time value. Confirm the settings by Pressing ENTER. The following figure
shows the settings of single-stage protection parameters.
Countries Grid Standard
AG EE EG
Country： [ AU ] PN PC WP
Manual Default

Pro-Stage
Vgrid-max 260.0V
Vgrid-min 210.0V Single-stage
Fgrid-max 52.00Hz Multi-stage
Fgrid-min 47.00Hz

3. For other countries except “AU”, Press  to select protective parameter

type. Press ENTER to confirm the selection.

When the “Countries” DE is selected, Pro-param can be only set as

Single-stage.

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Single-stage Protective Parameters (when the country selection is not

“AT”, “VB(DE)”, or “IT”)

If the selected protective parameter type is “Single-stage”,

the following submenu will come up.
Press  to select parameter, Press  to move cursor right
and Press  to set the appropriate value. Confirm settings
by Pressing ENTER.

Tab. 10-7 Single-stage Protective Parameters Explanation

Parameter Explanation
Vgrid-max Over-voltage value of the grid
Vgrid-min Under-voltage value of the grid
Fgrid-max Over frequency value of the grid
Fgrid-min Under frequency value of the grid

Multi-stage Protective Parameters (when the country selection is not “AT”,

“VB(DE)”, or “IT”)
If the selected protective parameter
type is “Multi-stage”, the following
submenus will come up.
Press  to select parameter, Press
 to move cursor right and Press
 to set the appropriate value.
Confirm settings by Pressing
ENTER.

Tab. 10-8 Multi-stage Protective Parameters Explanation

Parameter Explanation
Max-V. prot Over-voltage protection
Ⅰ-Max-V. grid Stage Ⅰ Grid over-voltage (U>)
Ⅰ-Max-V. time Stage Ⅰ Grid over-voltage (U>) tripping time
Ⅱ-Max-V. grid Stage Ⅱ Grid over-voltage (U>>)
Ⅱ-Max-V. time Stage Ⅱ Grid over-voltage (U>>) tripping time
Min-V. prot Under-voltage protection
Ⅰ-Min-V. grid Stage Ⅰ Grid under-voltage (U<)
Ⅰ-Min -V. time Stage Ⅰ Grid under-voltage (U<) tripping time
Ⅱ-Min -V. grid Stage Ⅱ Grid under–voltage (U<<)

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Parameter Explanation
Ⅱ-Min -V. time Stage Ⅱ Grid under–voltage (U<<) tripping time
Max-F. prot Over-frequency protection
Ⅰ-Max-F. grid Stage Ⅰ Grid over-frequency (f>)
Ⅰ-Max-F. time Stage Ⅰ Grid over-frequency (f>) tripping time
Ⅱ-Max-F. grid Stage Ⅱ Grid over-frequency (f>>)
Ⅱ-Max-F. time Stage Ⅱ Grid over-frequency (f>>) tripping time
Min-F. prot Under-frequency protection
Ⅰ-Min-F. grid Stage ⅠGrid under-frequency (f<)
Ⅰ-Min -F. time Stage Ⅰ Grid under-frequency (f<) tripping time
Ⅱ-Min -F. grid Stage Ⅱ Grid under-frequency (f<<)
Ⅱ-Min -F. time Stage Ⅱ Grid under-frequency (f<<) tripping time

Confirm settings by pressing ENTER and enter the

“Setting confirmation” screen.
Check all above-mentioned parameter settings. Confirm
them by pressing ENTER. Cancel by pressing ESC and
reset.

10.13 Setting Communication Parameters

Main Screen (Press ENTER)→Menu screen (Press  ×3)→Set-param (Press

ENTER)→Enter password 111111 (Press ENTER, Press ×3)→Com-param
(Press ENTER)
Press  to move cursor right and Press  to set the
appropriate value. Confirm settings by Pressing
ENTER.

The range of communication address is 1...247.

Scroll pages by pressing ENTER

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Apply an IP address, subnet mask, default gateway and port number for the inverter
from your network administrator.

If there is more than one inverter and all the inverters are set to DHCP [OFF],
a unique IP address should be assigned to each inverter. The configuration
procedure should be performed only by qualified personnel.

10.14 Setting PV Configuration Mode

Main Screen (Press ENTER)→Menu screen (Press  ×3)→Set-param (Press

ENTER)→Enter password 111111 (Press ENTER, Press ×4)→PV config mode
(Press ENTER)
On the “PV config mode” screen, Press  to choose
PV configuration mode, Press ENTER to confirm the
settings.

DO NOT change the PV configuration mode when the inverter is operating.

10.15 Special Settings for Austria and Vorarlberg

The differences focus on “Run-param” and “Pro-param” as shown below.

10.15.1 Over-frequency Setting for Austria and Vorarlberg

If the “Countries”
selection is “AT” (Austria)
or “VB(DE)” (Vorarlberg),
the “Derating Slope” *
and “Recover-Slope”*
will display in the
“Run-param” screen.
When the grid frequency is between 50.2 Hz and 51.5 Hz, inverter will decrease
power according to the “Derating Slope”.

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Default derating slope (Pm/Hz, Pm is the power before derating): 40.00%. Range:
40% ...100%.
Note: “Derating Slope”* is the power derating slope.

Power derating slope = 100 / (Grid frequency × Frequency derating slope).

Frequency derating slope range: 2% ...5%.

Fig. 10-5 Over-frequency Derating Curve

Default Recover-slope: 10%. It means that the maximum starting rate of the grid
power is 10%Pn/min (Pn is the rated power) after fault recovery. The range of
Recover-slope is 5%...20%.
Note: “Recover-Slope”* is the power recover slope.

10.15.2 Reactive Power Regulation for Austria and Vorarlberg

“Q(P)” Mode for Austria and Vorarlberg

For detailed information, please refer to “Q(P)” Mode(when the country selection
is not “IT”).

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“Q(U)” Mode for Austria and Vorarlberg

The reactive power ratio changes with the grid

voltage.
Select Q(U) mode and Press ENTER to enter into the
“Run-param” submenu.
Press  to navigate the cursor; Press  to enter into the
editing mode, then the selected parameter will be
shaded.
Press  to increase one-step value.
Press ENTER to confirm the setting and exit from the
editing mode.

Tab. 10-9 “Q(U)” Mode Parameters Explanation

Parameter Explanation Default Range
Upper Q/ Qmax Capacitive Q/Qmax value of point P1
100% 0%...120%
Cap in the Q(U) mode curve
Lower Q/Qmax Inductive Q/Qmax value of point P4
100% 0%...120%
Ind in the Q(U) mode curve
Grid voltage limit (in %) of point P4
Upper U Limit 108% 107%...120%
in the Q(U) mode curve
Grid voltage limit (in %) of point P1
Lower U Limit 99% 80%...100%
in the Q(U) mode curve
Grid voltage limit (in %) of point P2
U1 Limit* 102% 100%...104%
in the Q(U) mode curve
Grid voltage limit (in %) of point P3
U2 Limit* 105% 104%...107%
in the Q(U) mode curve
Hysteresis* Hysteresis voltage width (in %) 0% 0%...5%
Qmax/Sn Conversion between Qmax and Sn 31.2% 0%...50%
*U1 Limit + Hysteresis < U2 Limit – Hysteresis

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Fig. 10-6 Reactive Power Regulation Curve in Q(U) Mode

10.15.3 Protective Parameters Setting for Austria and Vorarlberg

If the “Countries” selection is “AT” (Austria) or “VB(DE)” (Vorarlberg), proceed as
follows to set the protective parameters.

Single-stage Protective Parameter

If the selected protective parameter is “single-stage”, the
following submenu will come up.
Press  to select parameter, Press  to move cursor right
and Press  to set the appropriate value.
Press ENTER to confirm settings and scroll page.

Tab. 10-10 Single-stage Protective Parameter Explanation

Parameter Explanation Parameter Explanation
Vgrid-max Grid over-voltage value Fgrid-max Grid over-frequency value
Vgrid-min Grid under-voltage value Fgrid-min Grid under-frequency value
Time of
[Link] [Link] Time of over-frequency
over-voltage
Time of
[Link] [Link] Time of under-frequency
under-voltage

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Press  to select parameter, Press  to move cursor

right and Press  to set the appropriate value.
Confirm settings by pressing ENTER.

Tab. 10-11 Grid protection Recovery Value

Parameter Explanation
Inverter can start operating only when the grid frequency is below
Fmax
Fmax recovery.
recover
The fault recovery value when the grid over-frequency occurs.
Inverter can start operating only when the grid frequency is above
Fmin recover Fmin recovery.
The fault recovery value when the grid under-frequency occurs.
Inverter can start operating only when the grid voltage is below
Vmax
Vmax recover.
recover
The fault recovery value when the grid over-voltage occurs.
Inverter can start operating only when the grid voltage is above Vmin
Vmin recover recover.
The fault recovery value when the grid under-voltage occurs.

Press  to select parameter, Press  to move

cursor right and Press  to set the appropriate
value. Confirm settings by pressing ENTER.

Tab. 10-12 New Protective Parameters Explanation

Parameter Explanation Default Range
Vgrid-unbalance Acceptable grid-asymmetry 10% 5%...20%
Unbalance-time Trip-time of grid-asymmetry 5s 1s…50s
Vgrid-temp Temporary over-voltage of grid 445V 380V…500V
Trip-time of temporary 1ms 0…2 ms
[Link]
over-voltage
Over-voltage protection value of 257.6V 220V…299V
10mins-Vmax
10-min average voltage

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Confirm settings by pressing ENTER and enter the

“Setting confirmation” screen.
Check all above-mentioned parameter settings.
Confirm them by pressing ENTER. Cancel by pressing
ESC and reset.

Multi-stage Protective Parameter

Pro-param Multi Pro-param Multi
Select“Multi-stage”and Press  to
[Link] 257.6V [Link] 184.0V
enter into the submenus.
[Link] 060.00s [Link] 000.20s
Press  to navigate the cursor; Press
[Link] 264.5V [Link] 184.0V
 to enter into the editing mode,
[Link] 000.10s [Link] 000.20s
then the selected parameter will be
shaded.
Pro-param Multi Pro-param Multi
Press  to increase one-step value;
[Link] 47.50Hz
Press  to decrease one-step value. [Link] 51.50Hz
[Link] 000.20s [Link] 000.20s
Press ENTER to confirm the setting
[Link] 51.50Hz [Link] 47.50Hz
and exit from the editing mode.
[Link] 000.20s [Link] 000.20s

Tab. 10-13 Multi-stage Protective Parameters Explanation

Parameter Explanation
Max-V. prote Over-voltage protection
Ⅰ-Max-V. grid Stage Ⅰ Grid over-voltage (U>)
Ⅰ-Max-V. time Stage Ⅰ Grid over-voltage (U>) tripping time
Ⅱ-Max-V. grid Stage Ⅱ Grid over-voltage (U>>)
Ⅱ-Max-V. time Stage Ⅱ Grid over-voltage (U>>) tripping time
Min-V. prote Under-voltage protection
Ⅰ-Min-V. grid Stage Ⅰ Grid under-voltage (U<)
Ⅰ-Min -V. time Stage Ⅰ Grid under-voltage (U<) tripping time
Ⅱ-Min -V. grid Stage Ⅱ Grid under–voltage (U<<)
Ⅱ-Min -V. time Stage Ⅱ Grid under–voltage (U<<) tripping time
Max-F. prote Over-frequency protection
Ⅰ-Max-F. grid Stage Ⅰ Grid over-frequency (f>)
Ⅰ-Max-F. time Stage Ⅰ Grid over-frequency (f>) tripping time
Ⅱ-Max-F. grid Stage Ⅱ Grid over-frequency (f>>)
Ⅱ-Max-F. time Stage Ⅱ Grid over-frequency (f>>) tripping time
Min-F. prote Under-frequency protection
Ⅰ-Min-F. grid Stage ⅠGrid under-frequency (f<)

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Parameter Explanation
Ⅰ-Min -F. time Stage Ⅰ Grid under-frequency (f<) tripping time
Ⅱ-Min -F. grid Stage Ⅱ Grid under-frequency (f<<)
Ⅱ-Min -F. time Stage Ⅱ Grid under-frequency (f<<) tripping time

Press  to select parameter, Press  to move cursor

right and Press  to set the appropriate value.
Confirm settings by pressing ENTER.
For the explanation of the recovery value, see Tab.
10-11.

Press  to select parameter, Press  to move

cursor right and Press  to set the appropriate
value. Confirm settings by pressing ENTER.
For the explanation of the new protective
parameters, see Tab. 10-12.
Confirm settings by pressing ENTER and enter the
“Setting confirmation” screen.
Check all above-mentioned parameter settings.
Confirm them by pressing ENTER. Cancel by
pressing ESC and reset.

10.16 Special Settings for Italy

The differences focus on “Run-param” and “Pro-param” as shown below.

10.16.1 Over-frequency Derating Setting for Italy

If the “Countries” selection is
“IT” (Italy), the “Derating
Slope” will display in the
“Run-param” screen.

When the grid frequency is between 50.3Hz and 51.5Hz, inverter will decrease
power according to the “Derating Slope”.
Default derating slope (Pm/Hz, Pm is the power before derating): 83.33%. Range:
40% ...100%.

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Note: “Derating Slope”* is the power derating slope.

Power derating slope = 100 / (Grid frequency × Frequency derating slope).

Frequency derating slope range: 2% ...5%.

Fig. 10-7 “IT” Over-frequency Derating Curve

10.16.2 Reactive Power Regulation for Italy

Italy “Q(P)” Mode

The power factor changes with the output power of

the inverter.
Select Q(P) mode and Press ENTER to enter into the
“Run-param” submenu.
Press  to navigate the cursor; Press  to enter into
the editing mode, then the selected parameter will be
shaded.
Press  to increase one-step value.
Press ENTER to confirm the setting and exit from the
editing mode.

Tab. 10-14 Italy “Q(P)” Mode Parameters Explanation

Parameter Explanation Default Range Step
PA* Active power at point A (in %) 20% 20%…100% 1%
PB* Active power at point B (in %) 50% 20%…100% 1%
PC* Active power at point C (in %) 100% 20%…100% 1%
Pf max Power factor at point C 0.9 0.9…1 0.01
Enter into the Q(P) regulation
Uin** mode when the grid voltage is 105% 100%...110% 1%
above Uin

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Exit from the Q(P) regulation mode

Uout** when the grid voltage is below 100% 90%...100% 1%
Uout
*PA < PB≤ PC ** Uin＞Uout

Fig. 10-8 Reactive Power Regulation Curve in “IT” Q(P) Mode

Italy “Q(U)” Mode

The reactive power ratio changes with the grid

voltage.
Select Q(U) mode and Press  to enter into the
“Run-param” submenu.
Press  to navigate the cursor; Press  to enter into
the editing mode, then the selected parameter will be
shaded.
Press  to increase one-step value.
Press ENTER to confirm the setting and exit from the
editing mode.

Tab. 10-15 Italy “Q(U)” Mode Parameters Explanation

Param. Explanation Default Range Step
V2i* Grid voltage at point D (in %) 90% 90%...110% 1%
V1i* Grid voltage at point C (in %) 92% 90%...110% 1%
V2s* Grid voltage at point A (in %) 108% 90%...110% 1%
V1s* Grid voltage at point B (in %) 110% 90%...110% 1%
Qmax The max. ratio of reactive power (in %) 90% 50%...100% 1%
Enter into the Q(U) regulation mode
Pin** 20% 20%...100% 1%
when the power is above Pin

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Exit from the Q(U) regulation mode

Pout** 9% 1%...20% 1%
when the power is below Pout
Curve Curve type A A/B -
*V2i < V1i < V1s < V2s **Pin > Pout

Fig. 10-9 Reactive Power Regulation Curve in “IT” Q(U) Mode

10.16.3 Protective Parameters Setting for Italy

If the “Countries” selection is “IT” (Italy), proceed as follows to set the protective
parameters.

“IT” Single-stage Protective Parameter

If the selected protective parameter is “Single-stage”,
the following submenu will come up.
Press  to select parameter, Press  to move cursor
right and Press  to set the appropriate value.
Press ENTER to confirm settings and scroll page.

Tab. 10-16 Single-stage Protective Parameter Explanation

Parameter Explanation Parameter Explanation
Vgrid-max Grid over-voltage value Fgrid-max Grid over frequency value
Vgrid-min Grid under-voltage value Fgrid-min Grid under frequency value

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Press  to select parameter, Press  to move cursor

right and Press  to set the appropriate value.
Confirm settings by pressing ENTER.

Tab. 10-17 Italy Grid protection Recovery Value

Parameter Explanation
Inverter can start operating only when the grid frequency is below
Fmax
Fmax recovery.
recover
The fault recovery value when the grid over-frequency occurs.
Inverter can start operating only when the grid frequency is above
Fmin recover Fmin recovery.
The fault recovery value when the grid under-frequency occurs.
Inverter can start operating only when the grid voltage is below
Vmax
Vmax recover.
recover
The fault recovery value when the grid over-voltage occurs.
Inverter can start operating only when the grid voltage is above Vmin
Vmin recover recover.
The fault recovery value when the grid under-voltage occurs.

Confirm settings by pressing ENTER and enter the

“Setting confirmation” screen.
Check all above-mentioned parameter settings. Confirm
them by pressing ENTER. Cancel by pressing ESC and
reset.

“IT” Multi-stage Protective Parameter

Select“Multi-stage”and Press  to
enter into the submenus.
Press  to navigate the cursor; Press
 to enter into the editing mode, then
the selected parameter will be shaded.
Press  to increase one-step value;
Press  to decrease one-step value.
Press ENTER to confirm the setting
and exit from the editing mode.

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Tab. 10-18 “IT” Multi-stage Protective Parameters Explanation

Parameter Explanation
Max-V. prote Over-voltage protection
Ⅰ-Max-V. grid Stage Ⅰ Grid over-voltage (U>)
Ⅰ-Max-V. time Stage Ⅰ Grid over-voltage (U>) tripping time
Ⅱ-Max-V. grid Stage Ⅱ Grid over-voltage (U>>)
Ⅱ-Max-V. time Stage Ⅱ Grid over-voltage (U>>) tripping time
Min-V. prote Under-voltage protection
Ⅰ-Min-V. grid Stage Ⅰ Grid under-voltage (U<)
Ⅰ-Min -V. time Stage Ⅰ Grid under-voltage (U<) tripping time
Ⅱ-Min -V. grid Stage Ⅱ Grid under–voltage (U<<)
Ⅱ-Min -V. time Stage Ⅱ Grid under–voltage (U<<) tripping time
Max-F. prote Over-frequency protection
Ⅰ-Max-F. grid Stage Ⅰ Grid over-frequency (f>)
Ⅰ-Max-F. time Stage Ⅰ Grid over-frequency (f>) tripping time
Ⅱ-Max-F. grid Stage Ⅱ Grid over-frequency (f>>)
Ⅱ-Max-F. time Stage Ⅱ Grid over-frequency (f>>) tripping time
Min-F. prote Under-frequency protection
Ⅰ-Min-F. grid Stage ⅠGrid under-frequency (f<)
Ⅰ-Min -F. time Stage Ⅰ Grid under-frequency (f<) tripping time
Ⅱ-Min -F. grid Stage Ⅱ Grid under-frequency (f<<)
Ⅱ-Min -F. time Stage Ⅱ Grid under-frequency (f<<) tripping time

Press  to select parameter, Press  to move cursor

right and Press  to set the appropriate value.
Confirm settings by pressing ENTER.

Confirm settings by pressing ENTER and enter the

“Setting confirmation” screen.
Check all above-mentioned parameter settings.
Confirm them by pressing ENTER. Cancel by
pressing ESC and reset.

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11 Viewing PV Plant Information
After registering on the webpage [Link], users can view PV plant
information through the PC or smartphone. Users can also view PV plant
information through the APP of SolarInfo Home installed into the smartphone.

11.1 SolarInfo Bank Connection

11.1.1 For Common User

1. Connect the communication cable between router and inverter, and connect
the communication cable between router and PC.

2. Wait for about 10 minutes and the icon as shown in the figure below will
appear on the main LCD display interface. The SolarInfo Bank connects to the
inverter successfully.

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3. Open the explorer, input the webpage [Link] in the

address bar. Register and then visit SolarInfo Bank. For details, see “11.2
Registration and Adding PV Plant”.
4. View the plant information via SolarInfo Home APP, see “11.3 Viewing
Information via the APP”.

11.1.2 For Professional User

The following table shows the three scenarios of connection for professional user.
No. Description Remarks
Scenario 1 The inverter is connected to router, The computer can visit
and the router is connected to the PC. SolarInfo Bank only when the
The router cannot allocate IP address router can connect to the
automatically. external network.
Scenario 2 The inverter is connected directly to The computer cannot visit
PC. SolarInfo Bank.
Scenario 3 The inverter is connected directly to Contact service engineer of
the net port. SUNGROW when the inverter
and the PC are in different
subnets.

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1. Connect the communication cable.

2. Set the DHCP to OFF and set the IP address, subnet mask, gateway, DNS1 and
DNS2, as shown in the following figure.

Acquire the IP, subnet mask, gateway, DNS1 and DNS2 from the network
professional. The information shown below is for reference only.

3. Wait for about 10 minutes and the icon as shown in the figure below will
appear on the main LCD display interface. The SolarInfo Bank connects to the
inverter successfully.

4. (Optional) Do this step only for scenario 2. Proceed as follows to configure

the IP address and subnet mask of the computer.
− For Windows 7 or higher version, right click the [Network and Internet] icon
on the right corner of the desktop, click [Network and Sharing Center], open
[Local Area Connection], click [Properties], double click [Internet Protocol
Version 4 (TCP/IPv4)], click [Use the following IP address].
− For Windows XP, right click [My Network Places], open [Local Area Connection],
click [Properties], and double click [Internet Protocol (TCP/IP), and then click
[Use the following IP address].

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IP address format:
 First 9 digitals of the IP address: the same as the first 9 digitals of the
inverter IP address. Example: if the inverter IP address is
[Link], you must input 192.168.001 for the first 9 digitals of
computer IP address.
 Last 3 digitals of the IP address: any digital between 0 and 255 (expect
for the last 3 digitals of the inverter IP address), for example 101.
 So the IP address is [Link].
Subnet mask of the computer:
 Must be the same as that of the inverter, i.e. [Link].

5. Open the explorer, input the inverter IP address in the address bar to enter
the WebServer login interface. Input the user name and password which are
user and 1111 respectively by default, and then press ENTER. WebServer is
connected successfully.
6. Open the explorer, input the webpage [Link] in the
address bar. Register and then visit SolarInfo Bank. For details, see “11.2
Registration and Adding PV Plant”.
7. View the plant information via SolarInfo Home APP, see “11.3 Viewing
Information via the APP”.

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11.2 Registration and Adding PV Plant

1. Open a browser and enter the URL [Link] to view the
homepage of SolarInfo Bank. Register a new user by clicking “Register”.

2. The registration interface as shown below will appear .User can select Home
Users or Business Users according to real situation. Select Home Users for
residential use. Select Business Users for commercial use.

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3. Fill in the user information in the following interface.

Click Expansion to fill in more information in the following interface. Then

click Next.

The Country, City, Monetary unit and Temperature unit can be

selected from the drop-down list. For other items, user must fill in
manually.

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4. Fill in the plant information in the following interface. Click Expansion to fill
in more information. Click Complete to finish the registration and click
Previous to return to the previous page to modify information. If the Home
Users is selected in step 2, the registration process is finished by now.

*The nameplate in the figure is for reference only.

 Time Zone must be selected according to the installation place of the

inverter. If user does not know the local time zone, please check in
Google Map.
 If new devices are added, please fill in the pertinent information in the
following format:
− Serial number: the serial number shown on the device nameplate.
− Password: the same as the serial number and should be input
manually.
− Device name: the same as the device serial number by default and
can be changed by the user.

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5. Proceed as follows to fill in the Device Information if the Business Users is

selected in step 2.

The format of Serial number, Password, and Device name are the same as
that in Step 4. Click Complete to finish the registration and click Previous to
return to the precious page to modify information.
6. Refresh the webpage [Link], then you can see the data of
the corresponding PV plant. For detailed information about the items, see
“SolarInfo Bank User Manual”.

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11.3 Viewing Information via the APP

11.3.1 Acquisition and Installation of the APP

Download the SolarInfo Home APP and install it into your smartphone. You can
select the APP version for iOS or Android.

For iphone (iOS)

The address for downloading SolarInfo Home APP

is
[Link]
d906260039?l=zh&ls=1&mt=8. You can also use
your smartphone to scan the OR code as shown
on the right to download and install it.

Search for SolarInfo Home in your APP Store to download and install it.

For other smartphones (Android)

The address for downloading SolarInfo Home APP is

[Link]

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User Manual 11 Viewing PV Plant Information

Http://[Link]/app/SolarInfoHome_v1.[Link]. You can also use your

smartphone to scan the following OR codes to download and install it.

Search for SolarInfo Home in your Play Store to download and install it.

Search
solarinfo home

Download

Install

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11.3.2 SolarInfo Home APP Online Registration

 The username and password of the APP and webpage

[Link] are generic.
 You can use the registration information of webpage to login APP only
when the user type selects “Home Users” during registration.
 Inquire the inverter SN and password from the nameplate. If the
password is not displayed on nameplate, it’s the same as the SN.

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11.3.3 Visit in “Remote [Login]”mode

The SolarInfo Home APP can be visited only in “Remote [Login]”.

In “Remote [Login]” mode, you need configure the inverter to connect it
to your router and complete registration. Then you can log into SolarInfo
Home via the Internet to view the device running information anywhere.
Make sure that the inverter can access to the Internet.
If you want to check the running information via Internet in “Remote [Login]” mode,
please follow the steps below.

Change Off to On 1
Select your router
Settings
2
Press HOME button
Press HOME button

NOTE
The router must be connected
to the Internet.

NOTE
The account and password are
what you have registered.

1
Input your account
and password

2 Login SolarInfo Home

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12 Appendix
12.1 Technical Data
Parameters SG8KTL-EC SG10KTL-EC SG12KTL-EC
Input Side Data
Max. PV input power 8440 W 10550 W 12650 W
Max. PV input voltage 1000 V
Startup voltage 250 V
Nominal input voltage 610 V
MPP voltage range 200...900 V
MPP voltage range for
320...800 V 320...800 V 350...800 V
nominal power
No. of MPPTs 2
Max. number of PV
strings per MPPT 3/1
（DC1/DC2）
Max. PV input current
33 A(22 A/11 A) 33 A(22 A/11 A) 36 A(24 A/12 A)
（DC1/DC2）
Max. current for input
connector 12 A

Short-circuit current of
42 A(28 A/14 A) 42 A(28 A/14 A) 45 A(30 A/15 A)
PV input（DC1/DC2）
Output Side Data
Nominal AC output
8000 W 10000 W 12000 W
power
Max. AC output
8000 VA 10526 VA 13300 VA
apparent power
Max. AC output current 11.6 A 15.3 A 19.3 A
Nominal AC voltage 3/N/PE, 230/400 Vac
310...450 Vac
AC voltage range
(May vary as per corresponding country’s grid standard)
Nominal grid frequency 50 Hz
45...55 Hz
Grid frequency range
(May vary as per corresponding country’s grid standard)
THD < 3 % (Nominal power)
DC current injection <0.5% In
>0.99 @default value at nominal power, (adj. 0.8
Power factor
overexcited to 0.8 underexcited)

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Parameters SG8KTL-EC SG10KTL-EC SG12KTL-EC

Protection
Anti-islanding
Yes
protection
AC short circuit
Yes
protection
Leakage current
Yes
protection
DC switch Integrated
DC fuse No
Overvoltage protection III
System
Max. efficiency 98.0% 98.0% 98.0%
Max. European
97.5% 97.6% 97.5%
efficiency
Isolation method Transformerless
Ingress protection
IP65
rating
Night power
<1 W
consumption
Operating ambient
-25℃...60℃(＞45℃ derating)
temperature range
Allowable relative
0...100%
humidity range
Cooling method Natural cooling
Noise ≤29 dB ≤29 dB ≤35 dB
Max. operating altitude 2000m
Display Graphic LCD
2×Ethernet, 2×RS485(RJ45 connector), 4×Digital Inputs,
Communication
2×Digital Outputs, Webserver Integrated
DC connection type MC4
AC connection type Plug and play connector
VDE0126-1-1,
EN62109-1,
VDE0126-1-1, EN62109-1, EN62109-2, EN62109-2,
Certification G83/1, VDE-AR-N-4105, CEI 0-21 G59/2,
VDE-AR-N-4105,
CEI 0-21

Mechanical Data
Dimensions(W×H×D) 535 mm×710 mm×220 mm
Mounting method Wall bracket
Weight 36 kg 36 kg 45 kg

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12 Appendix User Manual

12.2 Exclusion of Liability

The content of these documents is periodically checked and revised, please contact
us or check our website [Link] for the latest information.
Discrepancies cannot be excluded. No guarantee is made for the completeness of
these documents. Please contact our company or distributors to get the latest
version.
Guarantee or liability claims for damages of any kind are excluded if they are caused
by one or more of the followings:
 Inappropriate use or install of the product
 Installing or operating the product in an unintended environment
 Ignoring relevant safety regulations in the deployment location when installing
or operating the product
 Ignoring safety warnings and instructions contained in all documents relevant to
the product
 Installing or operating the product under incorrect safety or protection
conditions
 Altering the product or supplied software without authority
 The product faults due to operating attached or neighboring devices beyond
allowed limit values
 Damages caused by irresistible natural environment
The use of supplied software produced by Sungrow Power Supply Co., Ltd. is subject
to the following conditions:
 Sungrow Power Supply Co., Ltd. rejects any liability for direct or indirect damages
arising from the use of the SolarInfo software. This also applies to the provision or
non-provision of support activities.
 Using the SolarInfo software for commercial purposes is prohibited.
 Decompiling, decoding or destroying the original program, including SolarInfo
software and the embedded software, is prohibited.

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12.3 About Us
Sungrow power supply is a China-leading manufacturer of various power
electronics products for renewable energy generation systems. Our products
include converters, inverters, battery chargers and other power supplies for
distributable generation system in both grid-connected and stand-alone
applications. The power rating of SUNGROW products covers from hundred watt to
mega-watt systems.
The vision of SUNGROW is to help our customers acquire stable and clean power
with minimum cost, maximum reliability and enhanced safety.

Contact Information
Should you have any problems about this product, please contact us through the
following information. We will be more than happy to assist you!
Company: Sungrow Power Supply Co., Ltd.
Website: [Link]
Email: info@[Link], service@[Link]
No.1699 Xiyou Rd., New & High Technology Industrial Development
Address:
Zone, Hefei, P. R. China.
Zip: 230088
Telephone: +86 551 6532 7817
Fax: +86 551 6532 7856

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Sungrow Power Supply Co., Ltd.
Add: No.1699 Xiyou Rd.,New & High Technology Industrial Development Zone, 230088,Hefei, P. R. China.
Post Zip: 230088
Web: [Link] Tel: +86 551 6532 7834/6532 7845
E-mail: info@[Link] Fax: +86 551 6532 7856

Specifications are subject to changes without advance notice.