QUETIONNAIRE
1. Name :
2. Gender : a. Male ( ) b. Female ( )
3. Marital status :
a. Married ( ) b. Unmarried ( )
4. Age :
a. Below20years ( ) b. 21-30years ( )
c. 31-1.40 years ( ) d. 41-50years ( ) e. Above 50years
( )
5. Educational Qualification
a. Illiterate ( ) b. Schooling ( )
[Link] ( ) d. PG ( ) e. Others ( )
6. Occupation
a. Government sector ( ) b. Private sector ( )
[Link] employed ( ) d. Professional ( ) e. Others ( )
7. Number of earning members in your family
a. 1 ( ) b. 2 ( ) c. 3 ( ) d. 4 ( ) e. Above4 members ( )
8. Types of Family?
a. Nuclear ( ) b. Joint ( )
9. Size of your family?
a. Below 3 ( ) b. 3-5 persons ( ) c. Above 5 persons ( )
10. Monthly income
a. BelowRs.7000 ( ) b. Rs.7000-Rs.10000 ( )
c. Rs.10000-Rs.13000 ( ) d. Rs.13000-Rs.16000 ( ) e.
AboveRs.16000 ( )
11. What is the source of your awareness about Sathya Showroom?
a. Friends ( ) b. Relatives ( )
c. Advertisement ( ) d. Campaign ( ) e. Others ( )
12. According to you which media is most effective for creating awareness
about Sathya showroom advertising?
a. Television ( ) b. News paper ( )
c. E-media ( ) d. Magazines ( ) e. Others ( )
13. What kind of attractions do you like most in an advertisement?
a. Theme of the advertisement ( ) b. Role players ( )
c. Clarity in product information ( ) d. Back ground ( ) e. Others ( )
14. What factor influenced your purchase decision at Sathya showroom?
a. Upgraded technology ( ) b. Price ( )
c. Innovation ( ) d. Product features ( ) e. Others ( )
15. What is your level of satisfaction about price and quality in Sathya
product?
a. Highly satisfied ( ) b. satisfied ( )
c. Neutral ( ) d. Dissatisfied ( ) e. Highly dissatisfied ( )
16. What is your level of satisfaction about Support for technology
updating in Sathya product?
a. Highly satisfied ( ) b. satisfied ( )
c. Neutral ( ) d. Dissatisfied ( ) e. Highly dissatisfied ( )
17. What is your level of satisfaction about Reliability & product features
in Sathya product?
a. Highly satisfied ( ) b. satisfied ( )
c. Neutral ( ) d. Dissatisfied ( ) e. Highly dissatisfied ( )
18. What is your level of satisfaction about Battery backup in Sathya
product?
a. Highly satisfied ( ) b. satisfied ( )
c. Neutral ( ) d. Dissatisfied ( ) e. Highly dissatisfied ( )
19. What is your opinion about resale value of your product?
a. High ( ) b. Normal ( ) c. Low ( )
20. What is your opinion about rate other showroom?
a. High ( ) b. Normal ( ) c. Low ( )
22. Will Sathya showroom offer any special discount on prices
a. yes ( ) b. No ( )
23. What is your overall satisfaction on Sathya showroom product?
a. Customer Service ( ) b. Product Pricing ( )
c. Product Quality ( ) d. on time delivery ( )