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The document outlines a project for developing an NLP-powered chatbot using Google Dialogflow, targeting industries like training, pharmacy, or restaurants. Students will identify a real-world case study, define specific problems, and build an interactive chatbot to enhance customer interactions. The project involves using various tools including Dialogflow, PHP/Python, and MySQL, under the supervision of Abdullah Qamar.

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areeba fatima
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6 views2 pages

Project File

The document outlines a project for developing an NLP-powered chatbot using Google Dialogflow, targeting industries like training, pharmacy, or restaurants. Students will identify a real-world case study, define specific problems, and build an interactive chatbot to enhance customer interactions. The project involves using various tools including Dialogflow, PHP/Python, and MySQL, under the supervision of Abdullah Qamar.

Uploaded by

areeba fatima
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

NLP Chatbot Development using Dialogflow

Project Domain:
Web Application/NLP

Abstract / Introduction:
Chatbots are increasingly becoming integral to industries such as customer service, e-commerce,
healthcare, and education. In this project, students will develop a chatbot using Google
Dialogflow, an NLP-powered conversational interface. The chatbot should address a specific
business need by automating customer interaction, providing relevant responses, and enhancing
user experience. Students can select a case study from one of three industries: Training
Company, Pharmacy Store, or Restaurant

Functional Requirements
The primary goal of this project is to design and develop an AI-powered chatbot that effectively
understands and responds to user inquiries using Dialogflow, a prominent tool in natural
language processing (NLP). Through this project, students will:
 Identify a Real-World Case Study: Choose a specific domain (Training Company,
Pharmacy Store, or Restaurant) to explore the unique needs and challenges faced in that
industry.
 Define the Problem: Analyze the chosen case study to clearly articulate the specific
problem or inefficiency that the chatbot aims to address, detailing how its
implementation can enhance operational processes and improve user experiences.
 Build an Interactive Chatbot: Develop a functional chatbot that not only answers queries
but also performs key tasks such as making reservations, processing orders, or addressing
frequently asked questions (FAQs). The chatbot should engage users in a conversational
manner, ensuring a seamless interaction that meets their needs.

Case Study Options:


Students are encouraged to pick one of the following industries for their case study:
1. Training Company: A chatbot that assists with student inquiries, course registrations,
schedules, and other administrative tasks.
2. Pharmacy Store: A chatbot that helps customers find products, check availability, set
reminders for medicine, or request home delivery.
3. Restaurant: A chatbot that handles table reservations, order-taking, menu navigation, or
customer support.

Tools:
Dialogflow: For chatbot design and natural language processing.
Backend: PHP/Python
Front End: HTML/CSS/JS
Database: MySQL, IDE: VSCode

Supervisor: Name: Abdullah Qamar


Email ID: [Link]@[Link]
Skype ID: abdulaha462

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