Mobile Phone Repair Skills Questionnaire
Part I – Student Profile
1.1 Strand ☐ ICT ☐ Others: __________
1.2 Age ☐ 15 ☐ 16 ☐ 17 ☐ 18 ☐ 19+
1.3 Sex ☐ Male ☐ Female ☐ Prefer not to say
Scale: 5–Strongly Agree, 4–Agree, 3–Neutral, 2–Disagree, 1–Strongly Disagree
Part II – Mobile Phone Repair Skills (RQ2)
Statement Rating (1–5)
2.1 I can identify basic mobile phone
problems.
2.2 I can perform simple troubleshooting
steps.
2.3 I can recognize symptoms that indicate
phone issues.
2.4 I know how to remove and replace
mobile phone parts.
2.5 I can properly use basic mobile repair
tools.
2.6 I can follow simple hardware repair
procedures.
2.7 I can reset or update a mobile phone’s
system.
2.8 I can fix basic software-related
problems.
2.9 I can use diagnostic apps for checking
phone performance.
2.10 I know the safety rules in mobile
phone repair.
2.11 I can handle repair tools safely.
2.12 I maintain safety during repair tasks.
Part III – Application of Skills (RQ3)
Statement Rating (1–5)
3.1 I can repair simple mobile phone issues.
3.2 I can troubleshoot phones with minimal
help.
3.3 I feel confident performing basic
repairs.
3.4 I know how to properly clean and
maintain a phone.
3.5 I understand the steps in basic device
servicing.
3.6 I can prepare a device before doing
repair work.
3.7 I can follow repair procedures during
hands-on activities.
3.8 I can apply skills during practical tasks.
3.9 I can finish repair tasks during
simulations.
Part IV – Student Outcomes (RQ4)
Statement Rating (1–5)
4.1 My mobile repair skills improved
because of the training.
4.2 I can perform repair tasks more
effectively.
4.3 My understanding of mobile phone
systems increased.
4.4 I feel more ready for repair-related
jobs.
4.5 I can use these skills to earn income.
4.6 The training prepared me for real work
settings.
4.7 I feel confident applying my repair
skills.
4.8 I can handle most basic repair tasks.
4.9 I can use repair tools confidently.
Part V – Effectiveness of Training (RQ5)
Statement Rating (1–5)
5.1 The training improved my overall skill
level.
5.2 The training helped me perform repairs
better.
5.3 The training provided enough hands-on
practice.
5.4 The training helped me understand real
repair situations.
5.5 The training improved both hardware
and software repair skills.