C Rigger 2014
C Rigger 2014
PII: S8755-7223(14)00062-3
DOI: doi: 10.1016/[Link].2014.03.004
Reference: YJPNU 822
Please cite this article as: Crigger, N. & Godfrey, N., From the Inside Out: A New
Approach to Teaching Professional Identity Formation and Professional Ethics, Journal
of Professional Nursing (2014), doi: 10.1016/[Link].2014.03.004
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From the Inside Out: A New Approach to Teaching Professional Identity Formation and
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Professional Ethics
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Nancy Crigger, PhD, MA, FNP-BC
Graceland University
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1401 West Truman Road
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Independence, MO 64050
816-423-7477
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University of Kansas
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913-588-1654
ngodfrey@[Link]
(corresponding author)
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From the Inside Out: A New Approach to Teaching Professional Identity Formation and
Professional Ethics
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Abstract
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Professional identity formation is a dynamic process that begins in undergraduate
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recent decades, nursing educators emphasized the social dimension of professional
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identity formation in which professionalization is achieved through following rules,
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codes, and standards set by the profession. Character or psychological development and
the proper use of virtues like integrity, compassion or courage, are often part of the
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social and character development into a professional identity that is dynamic, situated,
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and lifelong. The conception is operationalized through the Framework for Nurse
Professionals (FrNP) and the Stair-Step Model of Professional Transformation. The FrNP
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and the Stair-Step Model promote a robust and morally resilient professional nursing
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In the next decade and beyond, educating nurse professionals to maintain a high
level of moral excellence in practice will be challenging. The most evident threat to
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of care (Sellman, 2011) and changes from government healthcare reform will
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dramatically impact healthcare professionals’ practice in the future (Cantor, Monheit,
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DeLia & Lloyd, 2012; Perkins, 2013; Johnson, Cowin, Wilson & Young, 2012).
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educators have linked this decline to a failure in professional education (Godfrey &
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Crigger, 2011). Some educators and scholars claim that professional education in many
be re-instituted into the educational process (Crigger & Godfrey, 2011; Dall ‘Alba,
2009). Whatever the reasons, many professions have revisited professional education in
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moral resiliency in practice have not been well conceptualized or researched in nursing
literature (Crigger & Godfrey, 2011). Therefore, a more robust and comprehensive
conception of professional identity that includes both social and psychological elements
and addresses the application of professional ethics throughout one’s practicing career
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The current interest in professional identity formation has led us, the authors, to
professional growth applicable for all levels of education. This paper is a presentation of
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a two part conceptualization of professional identity formation and growth that is
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operationalized through The Framework for Nurse Professionals (FrNP), a structural
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model, and the Stair-Step Model of Professional Transformation (Stair-Step Model), a
process model for communication to others. The FrNP and the Stair-step Model
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described herein are condensed from a more complete published description (Crigger &
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Godfrey, 2011).
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Landmark Research
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professional education. A landmark study by Benner, Stuphen, Leonard and Day (2010)
Benner, et al. (2010) advocate a shift from a focus on socialization and a role view of
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Benner, et al. (2010) concluded that while evidence of professional identity and
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Further, other scholars claim that professional identity formation may progress little
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beyond basic education in many professions (McCammon & Brody, 2012; Dall’ Alba,
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2009). Professionals, as graduates, may be superficially rather than deeply committed to
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professionalism can set a professional up for future failure. Just as with any skill or
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knowledge, one’s professional identity and moral resiliency, if not nurtured, can erode
begin the process of converting a lay person into an individual whose values are
consistent with those of the profession and who will act consistently on these values in
professional practice (Benner, et al., 2010; Clouder, 2003; Johnson, et al, 2012; Kaiser,
2002). Kaiser (2002), has termed the process of becoming a professional as a breaking
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change that beginning nursing students undergo during their educational journeys. If
successful, fledgling students, who enter nursing school with a naive outsider view of
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the professional nurse, will be transformed into professional insiders who are of good
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character, have internalized the discipline’s values, and will continue to maintain a level
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of moral excellence throughout their careers.
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The Two Paradigms of Professional Identity
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Professional identity is comprised of two distinct professional paradigms: social
and psychological. The socialization process is characterized by doing. Nurses are good
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professionals if they value and follow the rules, standards and codes of the discipline
and of society. The psychological professional is characterized by being. Nurses are good
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forgiveness, integrity and compassion are developed and internalized. One without the
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fundamental basis on which professional identity rests (Crigger & Godfrey, 2011). Ethics
broadens from the idea of solving the occasional and sometimes profound ethical
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practice dilemma to a compass that guides the many decisions made in everyday
practice.
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A Lifelong Process
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Professionalization begins with the educational process but does not end there.
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Just as practicing professional nurses keep up with new knowledge in their field through
continuing education, nurses are also growing as professionals through practicing their
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profession, reflecting on practice and improving their professional sense of self
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throughout the process. The term life-long learning is commonly used in professional
organizations, institutions and schools of nursing. Life-long learning, in its truest sense,
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addresses cognitive aspects of knowing what to do in practice, but also the ethical
strength, as Benner, et al. (2010) suggest, then why should educators invest more
Three reasons suggest that nursing education and the profession should
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Knapp & Gottlieb, 2009) one should use strengths rather than weaknesses as outcomes
for work and education productivity. The result, the positive strategy assumes, will not
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only improve one’s areas of strength but also improve weaker performance areas. The
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belief is that things you do best will rejuvenate, challenge and restore. This positive
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approach will improve the individual’s performance overall, thus improving weaker
performance. The idiom, “a rising tide raises all ships’, is a fitting metaphor for the
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strategy of using strengths to improve weaknesses.
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Second, a good view of nurses by the public at present does not assure that
public trust in nurse professionals will continue. Practice and professional expectations
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change over time and may result in a diminution of public confidence. As nurses expand
their scope of professional practice and adapt to meet societal needs (IOM, 2010), new
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ethically challenging issues arise. New responsibilities may bring new challenges. For
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outcomes can devalue the moral relationships and human elements of practice. As
numbers of recipients of care swell and resources dwindle, the pressure to reduce
Finally, nursing professional education literature, overall, has just begun to re-
examine professional identity formation and professional ethics (Harris, 2008; Coulehan,
Williams, McCreary & Belling, 2003; Sullivan, 2005; Weaver, Peter, Koch & Wilson,
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& Brody, 2012; Clouder, 2003; Dall’Alba, 2009; Johnson, et al., 2012). The
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psychological paradigms in professional education, of recognition of the fundamental
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nature of professionalism as an ethical, situated process, and to develop ways to
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educate nursing students to become practitioners who are morally resilient and do good
work.
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Unfortunately, little is known about professional identity formation in nursing
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and less is known about professional identity as one’s career unfolds. Dierckx de
registered nurses in four countries, evaluated their response to ethical dilemmas. The
following the rules, rather than using higher order critical and situated thinking. The
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findings of Dierckx de Casterle et al. (2008) suggest that nurses remain at the
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2011). In other words, they are good rule followers, and are conforming to the social
identity paradigm, but may lack development in character and application of situational
thinking to practice.
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psychological paradigms and virtue ethics, two educational heuristics were developed.
The first, Framework for Nurse Professionals (FrNP), is a highly simplified structure that
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explicates factors considered in making practice decisions (Figure 1).
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The FrNP consists of three main components that situate the nurse professional
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in practice: the moral agent, practical wisdom or action, and outcome or telos. The
moral agent is the student or practicing nurse professional who is faced daily with a
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multitude of decisions. To make morally sound decisions in practice and to act in fitting
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ways within the context of the situation, nurses draws from multiple social, ethical and
psychological sources that are depicted in the visual model of the FrNP. The FrNP
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combines the three main ethical traditions: principled ethics (rules), utilitarian ethics
Concepts from Aristotelian virtue ethics are used within the framework. Virtues
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are good character qualities like courage, humility or integrity. Phronesis is the process
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through with the appropriate actions. The telos or outcome of phronesis can be broadly
classified into social outcomes and individual outcomes. The outcome or telos, from a
virtue ethics perspective, impacts both the moral agent and practice. The telos or
outcome of the practitioner is to be a good person and professional who does good
The FrNP addresses how nurses make the many decisions as they perform their
daily work. Practice is the result of a multitude of decisions. Hare (1989) conceptualized
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ethical decisions occurring not only in situations of moral conflict, but as common
habituate and be unaware that a decision to act in the right way was even made
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(Crigger, 1997). For example, Nurse H takes report, and listens. Nurse H could easily let
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her thoughts stray to what was going on at home, or text a message during report, but
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decides to fully attend to the report information rather than be distracted. Nurse H’s
choice to listen is meeting her professional expectation of herself. She does it because
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she perceives this behavior to be what a good professional should do. As can be seen in
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this example, Nurse H is likely oblivious to her choice to act ethically.
ethics, and virtue ethics are all in play. What is the outcome (utilitarian ethics)? What
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guidelines, rules and standards are met or not met (principled ethics)? Can the provider
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use his virtues of courage, integrity and compassion, for example, to do the right thing
at the right time for the right reason in this situation (virtue ethics)?
the fittingness of a practice choice. For example, Nurse Practitioner T sees a child with a
viral infection. The mother requests an antibiotic because her daughter always develops
an ear infection following a cold. Nurse Practitioner T has seen this child four times
previously for a viral infection and each time the mother returned with the child one to
two days later with a frank otitis media. Though Nurse Practitioner T knows that there is
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overwhelming evidence not to treat prophylactically, she knows of the cost and
Nurse Practitioner T, given the situation and after deliberation, might choose
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watchful waiting by giving a prescription and allowing the mother to decide if and when
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to initiate treatment with the antibiotic. In this case, Nurse Practitioner T is using
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compassion and courage to shape her decision, as the decision is clearly not following
standards and guidelines (principled ethics) nor using outcomes from the literature to
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make the treatment decision (utilitarian ethics).
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The Stair-Step Model of Professional Transformation
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illustrates how FrNP practice decisions are nested within a process that begins with
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professional identity formation and continues with professional career growth (Figure
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2). As evident in the visual model, the first step on the staircase is where newly
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professional nurse does. The first step represents the ethical traditions of principled
ethics and utilitarian ethics. The novice professional nurse’s practice should meet at
least the social expectations of the profession and have good outcomes in patient care.
The new nurse adheres to the social expectation of the codes, the policies and
institutions of the workplace and practices within state nurse practice act.
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professional than one that just meeting standards, rules, and codes. Through practice
and personal commitment to an ideal, the nurse ascends the staircase, and these steps
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represent going above and beyond what is required by social expectations from the
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rules, codes and membership expectations of the discipline. Virtue ethics, unlike the two
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other ethical traditions, provides transition from the bottom step to the ideal
perception of who the professional nurse would like to become at the top of the
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staircase. The staircase conceptualizes the process by which the nurse professional can
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flourish and grow over the course of his or her career. Although the nurse may take
The importance of addressing error and wrongdoing as part of the model cannot
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disciplines has ignored errors and dangers in professionalism, what he termed the “dark
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professional education is based on a false assumption that professionals will not err.
professional. Errors and failures are included in the Stair-Step Model and are part of the
condemnation. Mistakes are part of being human, and although it is preferred that they
not occur, they do and subsequently should be used as a means for professional growth.
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transformational view is futuristic in which the ideal is a goal, a telos, perhaps a self-
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or in one’s professional identity that can be improved upon. In essence, the goal or telos
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is always there—but never entirely reached. This striving to improve, to become a
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better nurse professional, and to do better work is reflective of the human condition.
We see the ideal, but often fail; we are caught in the weakness of being human, but
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nonetheless see the telos or goal of perfection and continue to strive toward it.
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Application of the FrNP and the Stair-Step Model
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The FrNP and the Stair-Step Model of Professional Transformation are linked.
The FrNP provides a conceptualization of professional practice and how ethics is the
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career. Each one, however, is self-explanatory and can be used to organize and explain
Professional identity formation begins the first day of a student’s education and
should extend until graduation from the program. The primary responsibility of the
expectations (rules, codes, standards, the doing of nursing) but also the individual’s
development of attributes and values that are internalized, what some call the being of
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nursing ( Kaiser, 2002; Clouder, 2003; Dall’Alba, 2009; Johnson, et al., 2012).
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Professional identity continues to develop as nurses engage in their professional
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work environments or further their education. Once graduated, the nurse continues to
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nurture professional identity through practice. For example, watching behaviors of
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review board or hospital ethics committee, learning from one’s successes and mistakes,
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or learning from the culture on a unit continue the growth of one’s professional identity.
transformational leadership components of the Magnet model (ANCC, 2013) can foster
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and encourage more focused growth of nursing’s professional identity within a care
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environment.
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Educators know intuitively that helping to form a professional identity is more than
through character development and the situated use of virtues are important first steps.
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Specific teaching approaches for both social and psychological identity formation are
presented in Table 2.
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the stage for changes in curriculum development and instructional methods. In one
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Midwestern state university undergraduate program, the faculty began with the AACN
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Baccalaureate Essentials for Professional Nursing Practice (2008) and determined that
three courses on professional identity were needed to meet the Essentials outcomes
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(Kumm & Fletcher, 2012): Introduction to the Profession (2 credits), Ethics, Values and
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Roles (3 credits), and Navigating the Profession (2 credits). The FrNP and Stairstep
Model of Professional Transformation were introduced in the first course and continued
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figures to illustrate character and virtues. For example, Nightingale was used a person
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of courage and wisdom. Classroom activities also included discussion about critical
incidences in which the dark side of practice issues emerge, how to make ethically-
situated decisions, and how to manage wrongdoing in the profession, recovery, and
among ethical traditions and include both social and psychological paradigms of
identity course might include the following essay questions: Explain how forming and
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acting upon one’s identity as a professional leads to professional behaviors and attitudes
that differ from those of a lay person, or Explain how a multidisciplinary worldview or
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and professional accountability.
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Professional psychological development is addressed through education in the
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virtues or characteristics that are valued in nurse professionals and how to use these
virtues well in practice. Example essay questions that address the psychological
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paradigm of professional identity might include: Evaluate yourself on your ability to be a
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person of integrity, compassion and courage. Discuss what thoughts and actions
support your decisions or Using the Stair Step Model, describe your current ideal of a
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professional nurse. How might you see this ideal change over time?
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Summary
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nursing education and continues throughout one’s professional career. This paper
The Framework for Nurse Professionals (FrNP), a structural model, and the Stair-Step
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References
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AACN (2008). The Baccalaureate Essentials of Professional Nursing Practice.
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Washington DC: American Association of Colleges of Nursing.
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ANCC (2013). Magnet Recognition Program Model.
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Model. Retrieved December 31, 2013.
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Benner, P., Sutphen, M., Leonard, V. & Day, L. (2010). Educating nurses: A call for
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Care Act on health insurance coverage of young adults. Health Services Research,
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Educational Philosophy and Theory, 41(1); 34-45.
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Dierckx de Casterle, B., Izumi, S., Godfrey, N.S., & Denhaerynck, K. (2008). Nurses
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DOI:10.1111/j.1365-2923.2011.04046.x
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Table 1. A Comparison of Teaching Methods and Content for Social and Psychological Identity
Formation
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Nursing standards, Meet social expectations Develop qualities/values
institutional rules, codes and toward integrity, honesty, and
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policy loyalty
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social behaviors communication, political and compassion, gratitude,
social awareness humility, forgiveness and
sense of justice that lead to
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positive social behaviors
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or compassion.
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Social
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Deliberation Social
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Codes Results of actions
Standards
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Traditions Responses from
Making fitting
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Rules others
Norms choices
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Social ideals
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Psychological Acting upon
Past experiences
Psychological
Personal ideals PTthose choices Flourishing—moving
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Concurrent toward the ideal
experiences
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Virtues
Affective factors
Practice Slips—or mistakes,
moving away from
Preferences
Perceptions the ideal
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Figure 1. Framework for Nurse Professionals (FrNP): the Transformational Process. (Adapted from Crigger, N. &
Godfrey, N. (2011). The making of nurse professionals: A transformational, ethical approach. Sudbury, MA: J&B
Learning. p. 60. (permission requested)
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From Crigger, N. & Godfrey, N. (2011). The making of nurse professionals: A transformational, ethical
approach. Sudbury, MA: J&B Learning. p. 64. (permission requested)