Managing The Supplier Profile Questionnaire
Managing The Supplier Profile Questionnaire
Self-Service Site Configuration Parameters for the Supplier Profile Questionnaire. . . . . . . . . . . . .51
Prompt suppliers for required supplier profile questionnaire information . . . . . . . . . . . . . . . . . . . . . 51
Set scrolling batch size for supplier profile questionnaire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
This guide is for SAP Ariba buyer users seeking information about how to set up and maintain the supplier profile
questionnaire.
Buyers use the supplier profile questionnaire to collect detailed profile information about their suppliers.
Related Guides
The supplier profile questionnaire is a form where you collect information about the suppliers with whom you
interact, including what capabilities and characteristics they have.
You manage the supplier profile questionnaire in your site. It contains a default set of questions along with any
custom content you have added. You maintain one version of the questionnaire in your site, but you can show
different content to different suppliers or internal users based on conditions.
Ariba provides a set of default questions that suppliers see in their SAP Business Network profiles as common
profile fields. Once a supplier in your site is linked to their SAP Business Network profile (usually after you have
interacted with them by inviting them to an event, inviting them to actively self-register, or responding to one of
their SAP Business Network Discovery postings), the answers to those questions always come from the supplier
SAP Business Network profile unless your solution includes SAP Ariba Supplier Information and Performance
Management and you have set the content to require approval on change of answer.
If you require approval on changes to answers in the supplier profile questionnaire, approvers can enter messages
to suppliers when approving or rejecting supplier profile updates. The messages are included in the approval and
rejection notifications sent to the supplier organization. This allows approvers to explain why the profile change was
accepted or rejected and provide further details on what actions the supplier needs to take next. Suppliers can then
edit and resubmit their profile for approvers to further review. Approval and rejection notifications are based on
email templates.
You can also add custom content to the supplier profile questionnaire. Depending on the way you set up that
content, the answers might be provided by suppliers or by your organization’s internal users. For custom content,
suppliers provide answers in a section of their SAP Business Network profiles dedicated to buyer-requested
questions, and their answers are specific to you. Supplier profile questionnaires in your site can also include
answers loaded as extended profile data, either in your site by administrators or through automatic integration with
your company’s other Enterprise Resource Planning (ERP) systems.
Users in your site can add supplier profile questionnaire content to SAP Ariba Sourcing events and surveys,
including Supplier Performance Management (SPM) surveys. Answers from events and surveys are automatically
pushed back into the profile questionnaire when the event or survey closes. This mechanism allows you to keep a
supplier’s profile questionnaire up-to-date with the latest data, including performance metrics.
The following steps describe high-level workflow of a profile questionnaire from deployment in your site to end user
access to profile information:
1. The default profile questionnaire is deployed in your site. At this point, the responses for all of your suppliers
with SAP Business Network profiles are automatically pulled from those profiles into your site.
2. Your company decides that the profile questionnaire needs to be modified based on its business needs and
practices.
3. A user with the correct permissions edits the profile questionnaire and publishes a new version.
4. Suppliers see your modifications when they sign into the SAP Business Network; any custom content you
added appears as buyer-requested questions for your company.
5. Suppliers respond to your modified profile questionnaire content by editing their SAP Business Network
profiles and submitting the answers. If your site is configured to require approval for changes to answers,
the responses are pushed to the supplier’s profile questionnaire once they are approved; otherwise, they are
automatically pushed to the supplier’s profile questionnaire after submission.
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
You cannot search for documents that organizations load into a profile as part of a questionnaire response in a
document search.
Limitations
The profile questionnaire has a limit of 500 pieces of content, including sections, questions, requirements,
attachments, formulas, library content, and organization field questions.
Helpful Hints
You can require that suppliers fill out their profiles before they can access events, contracts, and other content in
your site.
In solutions that include SAP Ariba Supplier Information and Performance Management, you can further manage
profile questionnaire by requiring suppliers to update answers periodically and by requiring approval of changes to
answers.
Related Information
Site Configuration Options for the Supplier Profile Questionnaire [page 50]
Before you can modify supplier profile questionnaire content, you must open it for edit. The changes you make are
not visible to suppliers in their Ariba Network for Suppliers profiles, or to internal users, until you publish them. The
profile questionnaire is versioned. meaning that publishing changes creates a new version.
Although the supplier profile questionnaire has some special characteristics, it also has many of the features of a
project document: you can edit its attributes, set access control, and add tasks to it.
Note
You can add automatic grading and scoring to profile questionnaire answers. Open the profile questionnaire for
edit and choose Display Scoring . For details, see Grading and Scoring.
Related Information
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Procedure
Results
You can now edit the supplier profile questionnaire. Suppliers do not see any of the changes you make until you
publish them.
Related Information
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
SAP Ariba recommends that you publish updates to the profile questionnaire during a period of low activity for
your site, such as a weeknight or a weekend, to allow the system to update supplier records with new profile
questionnaire content in a regulated way. If you publish the profile questionnaire during a time of high activity,
and then a user creates a supplier search that includes profile questionnaire answers and returns a large number
of results, the system must update all off of the supplier records for those results at once, which can impact the
performance of your site.
Procedure
Confirming publication creates a new version of the supplier profile questionnaire. The Confirm Publish area only
shows the changes you made to the currently published version, so if you edit the questionnaire again, it only
shows your new changes.
View profile questionnaire details View Details. You can view profile questionnaire attributes such as description, status,
version, owner, editors, base language, date last modified, creation date, keywords,
access control, and conditions for the supplier profile questionnaire document on the
Overview tab. The Version History tab shows the profile questionnaire version history.
Edit profile questionnaire details Edit Attributes. You can edit profile questionnaire attributes such as title, description,
owner, editors, keywords, and access control. You cannot edit profile attributes such as
version, date last modified, or creation date.
Move the profile questionnaire Move. You can move the supplier profile questionnaire to any folder in the Supplier
Knowledge Area. You cannot move it outside the Supplier Knowledge Area.
Make the profile questionnaire easy Add to Quick Links. Quick links are document links in the Quick Links area at the top
to access of the Supplier Knowledge Area. If you have moved the profile questionnaire into a
subfolder, a quick link allows you to access it easily. To remove the quick link, click it and
select Remove From Quick Links.
Lock the profile questionnaire so that Lock. Locking the supplier profile questionnaire prevents other users with edit permis-
others cannot edit it sion from editing it. Click the supplier profile questionnaire name and select Unlock to
unlock it.
Create tasks for the profile question- Create New Task To Do , Review, Approval, or Negotiation. To do tasks are
naire simple tasks that users perform and complete. Review, approval, and negotiation tasks
have workflows, and are routed to reviewers, approvers, or participants in a negotiation.
The tasks you create on the supplier profile questionnaire document in the Supplier
Knowledge Area apply to the questionnaire as a whole. If your SAP Ariba solution
includes SAP Ariba Supplier Information and Performance Management, all managed
suppliers have a set of default tasks associated with the supplier profile in the supplier
workspace. You can also add supplier-specific tasks in individual supplier workspaces.
A section is a container, similar to a folder, in which you organize other content such as questions, requirements,
and attachments. You can nest sections by creating sections within sections.
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
You can group related questions, requirements, and attachments in sections in your profile questionnaire.
The profile questionnaire has a limit of 500 pieces of content, including sections, questions, requirements,
attachments, formulas, library content, and organization field questions.
The access control, visibility conditions, and notification or approval settings you specify for a section apply to all of
the content in a section.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. (Optional) Choose the supplier profile questionnaire row before or inside of which you want to add the section.
If you do not select a row, the new section is added to the end of the questionnaire.
Related Information
Setting Team Access Controls on Supplier Profile Questionnaire Content [page 40]
Using Conditions in Events, Surveys, and the Supplier Profile Questionnaire
A requirement in the supplier profile questionnaire is a statement that communicates your expectations to
respondents. Requirements do not require answers, but they can include attached reference documents. For
example, you can add a statement at the beginning of a section of terms telling respondents that they must read
and comply with those terms. You can also use requirements internally to communicate instructions to supplier
managers or other internal users.
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
Requirements allow you to provide information on a profile questionnaire. You may make the visible to suppliers,
or visible only within your organization. The profile questionnaire has a limit of 500 pieces of content, including
sections, questions, requirements, attachments, formulas, library content, and organization field questions.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Perform one of the following actions:
• Choose Add Requirement at the bottom of the supplier profile questionnaire to add a new
requirement to the end of the questionnaire.
• Choose the supplier profile questionnaire row before or inside of which you want to add the requirement
and choose Add Requirement at the bottom of the supplier profile questionnaire.
• Choose a section to add the requirement inside or after it and select Add Requirement from the
pull-down menu.
5. If you selected a location for the new requirement, choose Add Inside to add the new requirement nested
inside the selected location, or Add After to add it after the selected location on the same level.
Related Information
Viewing Available Reportable Fields for Supplier Profile Questionnaire Questions [page 22]
You can create formulas that calculate values based on the answers to questions with numerical values for
answers. You can use any question with a numerical answer type, such as Whole Number or Money, in a formula
without modification. You must map answer types such as Yes/No, Text, or Date to numerical values in order to
use them in formulas. You can only map Text answers with a list of choices for response to numerical values. You
cannot use Attachment answer types in formulas.
When you add a question to the supplier profile questionnaire, you have the option of making the question available
as a field in analytical reporting so that you can create reports that show question answers.
Related Information
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
Tip
For questions that have numerical answers that are not related to amounts, such as questions about tax IDs
and phone numbers, use the Text (single line limited) answer type rather than the Whole Number answer
type. Text (single line limited) questions do not have a maximum value and allow both letters and numbers in
answers.
There is a limit to the number of questions you can make reportable in your site. To see how many reportable fields
are still available, see Viewing Available Reportable Fields for Supplier Profile Questionnaire Questions [page 22].
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Perform one of the following actions:
• Choose Add Question at the bottom of the supplier profile questionnaire to add a new question to
the end of the questionnaire.
• Choose the supplier profile questionnaire row before or inside of which you want to add the question and
choose Add Question at the bottom of the supplier profile questionnaire.
• Click a section to add the question inside or after it and choose Add Question from the pull-down
menu.
5. If you chose a location for the new question, select Add Inside to add the new question nested inside the
selected location, or Add After to add it after the selected location on the same level.
• To allow respondents to enter any value in the answer field, choose Any Value.
• To force respondents to select from a set of answers you pre-define, choose List of Choices. The default
list of choices is a dropdown menu where respondents choose one value from the list. At the bottom of the
Add Question page, specify the following properties for your list of choices:
Allow participants to select multiple values? If you choose Yes, the list of choices is a set of check boxes instead
of a pull-down menu, and respondents can select multiple values
to answer the question. If you allow multiple answers to a question,
you cannot add it to reports.
Enter values and click Add to add choices to the list. Choose a
value from the list and click Set Default to make it the default
choice.
• For answer types that allow number ranges, to limit answers to a specific range of numbers, choose
Limited Range. At the bottom of the Add Question page, add from and to values to define the range. For
date questions, choose a relative range such as Last Week or This Year from the Range menu, or select
Custom and specify a fixed from and to date to define the range.
9. (Optional) For answer types with numerical answers, or for which you have created a list of acceptable choices
that can be mapped to numerical values, if want to use the answers in a formula, choose Yes from the Use in
formulas dropdown menu.
10. For decimal number, money, or percentage answer types, enter the number of decimal places; the default
number is 2.
11. Specify the following settings for the question; available settings depend on the answer type you selected:
Use in Search Criteria Specifies whether or not the question appears as a search criterion in supplier
searches.
Show in Search Results Specifies whether or not the question appears in supplier search results.
Use in Analytical Reporting If you choose Yes, the question becomes a field you can add to analytical reports,
and users can run reports on supplier answers.
Response Required? Specifies whether or not you want to require various respondents to answer the
question. Options are:
• Not Required
• Yes, Participant Required: suppliers must answer the question.
• Yes, Owner Required: creates an internal-only question. When internal
users edit a supplier’s profile, they must answer the question. Suppliers
do not see the question or its answers. You use owner-required questions to
gather information about suppliers from users at your company.
Reference documents Click Attach a file to attach a reference file to the question; you can either
upload the file from your local computer or select it from your site’s library
content. You can only attach library content to which you have access.
Visible to Participants Specifies whether or not suppliers can see the question. Choosing No creates
a question that is only visible to internal users. You cannot require participant
responses from a question that is not visible to participants, but you can require
owner responses.
Participants can add additional Specifies whether or not respondents can add additional attachments and com-
comments and attachments ments to the question using an icon that opens an extra comment field and
attachment link.
Team Access Control Limits access control on the content item to specific sets of users.
Approval on changed answer? Specifies how changes to answers are pulled into the supplier profile question-
naire so that you can control updates. Options are:
• No approval and no notifications: changes to answers are pulled automati-
cally into the supplier profile questionnaire with no notifications.
• No approval but send notifications of changes: changes to answers are
pulled automatically into the supplier profile questionnaire and supplier
workspace team members receive notifications of the changes.
• Approval required: changes to answers generate approval tasks for supplier
workspace team members. Changes to answers are only pulled into the
supplier profile questionnaire after they have been approved.
This setting is only available in solutions that include Ariba Supplier Infor-
mation Management or SAP Ariba Supplier Information and Performance
Management, and it only applies to managed suppliers with supplier work-
space projects.
Note
Suppliers control the information in the common SAP Business Network
profile fields on which organization field questions are based. If you have
specified Approval required for an organization field question and an ap-
prover in your organization rejects a supplier-provided answer, your site's
supplier profile questionnaire reverts to the previously approved answer,
but the supplier's SAP Business Network profile always contains the latest
supplier update. This difference in values for the same field generates new
approval rounds every time the supplier signs in to SAP Business Network
and confirms their current profile answers, even if they do not contain new
changes. To prevent repetitive approval requirements in this situation, either
change this setting to No approval and no notifications or negotiate an
agreed-upon answer with the supplier so that approvers can approve their
answer and it is the same in your site's supplier profile questionnaire and
their SAP Business Network profile.
Can the response expire? Specifies whether or not the response can expire. Options are:
• No
• Yes, expires on a specific date: suppliers must enter effective and expira-
tion dates for the response. Suppliers receive notifications when responses
near their expiration dates prompting them to update the response. If a
supplier has multiple responses expiring on different dates, the notification
is sent at for the earliest expiration date.
This setting is only available in solutions that include SAP Ariba Supplier
Information and Performance Management, and it only applies to managed
suppliers with supplier workspace projects.
Visibility Conditions Specifies the conditions under which suppliers and internal users at your com-
pany see the question. Click none and choose an existing condition, or choose
Create Condition to create a new condition.
12. (Optional) Provide an initial value as an example, in order to communicate your expectations of how
respondents should answer by performing one of the following actions:
Results
Once you make a question reportable and publish the changes, the question is mapped to a corresponding field in
reports.
Suppliers control the information in the common SAP Business Network profile fields on which organization field
questions are based. If you have specified Approval required for an organization field question and an approver
in your organization rejects a supplier-provided answer, your site's supplier profile questionnaire reverts to the
previously approved answer, but the supplier's SAP Business Network profile always contains the latest supplier
update. This difference in values for the same field generates new approval rounds every time the supplier signs
in to SAP Business Network and confirms their current profile answers, even if they do not contain new changes.
To prevent repetitive approval requirements in this situation, either change this setting to No approval and no
notifications or negotiate an agreed-upon answer with the supplier so that approvers can approve their answer
and it is the same in your site's supplier profile questionnaire and their SAP Business Network profile.
Next Steps
If you edit a reportable question, the report field might show two different sets of data from before and after the
edit: one from answers to the original question and one from answers to the edited question. To avoid this problem,
you should delete the question, which recycles its available reportable field, and create a new question with a new
reportable field. That way, you do not have two different sets of responses showing in the same field on reports.
Total Number of Available Question Reportable Fields by Data Type and Answer Type [page 24]
About Setting Team Access Controls on Supplier Profile Questionnaire Content [page 40]
Using Conditions in Events, Surveys, and the Supplier Profile Questionnaire
Additional Information
• Using ariba web services for master data integration with supplier data guide
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
After you designate a question in the supplier profile questionnaire as a search filter, this filter appears on both the
classic and guided sourcing user interfaces. You can choose to enable or disable it on either user interface, and the
change also appears in the other user interface.
Procedure
3. Choose Actions Edit Content to open the profile questionnaire for editing.
This name will appear as a search filter name on the supplier search page.
6. Click Publish.
Context
You do not have to have permission to edit the supplier profile questionnaire in order to view available reportable
fields.
Procedure
Results
The Supplier Profile Questionnaire Reportable Fields page shows the number of available (unused) and total
reportable fields in your site.
The numbers on this page reflect the number of questions that have been made reportable in published versions
of the supplier profile questionnaire. If additional questions are made reportable in an open but unpublished draft,
they are still counted as available on this page.
Each question you add to the supplier profile questionnaire require you to specify an answer type.
Text (single line limited) The answer field accepts a single line of text (numerical and alphabetic characters) with no
character returns and a maximum of 255 characters.
Note
Only the first 100 characters are available in reports.
Text (single line) The answer field accepts a single line of text (numerical and alphabetic characters) with no
character returns and a maximum of 4000 characters.
Note
• Only the first 100 characters are available in reports.
• When questionnaire recipients in different locales answer Text (single line) questions,
those answers are stored in different, locale-specific database fields and treated as
locale-specific values. If a recipient in locale A submits the questionnaire and then a
recipient in locale B updates it, the updated answers in locale B are not treated as
updates to the answers in locale A and do not show to users viewing the questionnaire
in locales other than B. With the Text (single line limited) answer type, answers are
stored in the same, locale-independent database field and treated as comparable val-
ues regardless of the locale in which they are provided.
Text (multiple lines) The answer field displays six lines of text initially and can be expanded indefinitely with a vertical
scroll bar and no character limit.
Whole Number A whole number; for example, 20. The maximum value for answers to this question type is
2147483647. Note that answers to questions about tax IDs, phone numbers, and other numeri-
cal values that are not related to amounts can easily exceed this maximum, and the Text (single
line limited) answer type is more suitable for them.
Decimal Number A decimal number; for example, 19.5. The default number of decimal places is 2.
Money A decimal number plus currency symbol. The default number of decimal places is 2.
Yes/No The input field is a pull-down menu with Yes and No menu items.
Attachment Requires the respondent to answer the question by uploading a file attachment. You can provide
a default file attachment as an initial value, which the respondent can then download, edit, and
upload to answer the question.
Certificate The answer field is a pull-down menu with Yes and No menu items. Selecting Yes displays a
Details link that allows respondents to enter certificate information such as issuer, number, lo-
cation, type, and effective and expiration dates, and to upload a certificate file as an attachment.
Percentage A percentage value; for example, 25%. The default number of decimal places is 2.
Quantity A number value plus a unit of measurement selected from a list. The default unit of measure-
ment is each.
10 Date Date
5 Money Money
20 Boolean Yes/No
About Adding Organization Field Questions to the Supplier Profile Questionnaire [page 25]
Adding an Organization Field Question to the Supplier Profile Questionnaire [page 26]
Creating an organization field question moves the field from the profile to the profile questionnaire, where it
acquires many of the characteristics and settings of a regular supplier profile questionnaire questions: you can
make it searchable, attach reference documents, specify initial values, use it in conditions, and so forth.
Organization field questions differ from regular questions in the following ways:
Related Information
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
The profile questionnaire has a limit of 500 pieces of content, including sections, questions, requirements,
attachments, formulas, library content, and organization field questions.
If your solution includes SAP Ariba Supplier Information and Performance Management, you can use organization
field questions to generate notifications and require approval on changed answers for profile fields in order to
control how supplier answers in their SAP Business Network account profiles are pulled into your site.
You can use validity conditions on organization field questions for commodity fields and the Tax ID field to make
sure that answers to those questions are valid.
When you change the question associated with a reportable supplier profile field, all of the data associated with
that field over time continues to be available in reports, but the report always displays the current organization field
question name. Make sure that changing the organization field question name does not make the data in reports
unusable.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Perform one of the following actions:
• Choose Add Organization Field Question at the bottom of the supplier profile questionnaire to add
a new organization field question to the end of the questionnaire.
• Choose the supplier profile questionnaire row before or inside of which you want to add the organization
field question and choose Add Organization Field Question at the bottom of the supplier profile
questionnaire.
You cannot choose organization fields that have already been moved to the questionnaire; the Assigned to
Question column shows the questions to which those fields have already been assigned.
You can copy organization field questions that are not associated with commodities or address. You cannot
copy organization field questions associated with commodities or address, since they have special answer
types and there must be only one supplier response associated with each of those fields.
7. Enter question text in the Name field. The question should be appropriate for the field; for example, if you
are making the Corporate URL field a question, you might enter What is the URL of your company’s
website?
8. Specify the following settings for the question; available settings and your ability to edit them depend on the
field on which you are basing the organization field question:
Use in Search Criteria Specifies whether or not the question appears as a search criterion in supplier
searches.
Show in Search Results Specifies whether or not the question appears in supplier search results.
Use in Analytical Reporting If you select Yes, the question becomes a field you can add to analytical reports,
and users can run reports on supplier answers.
Response Required? Specifies whether or not you want to require various respondents to answer the
question. Options are:
• Not Required
• Yes, Participant Required: suppliers must answer the question.
• Yes, Owner Required: creates an internal-only question. When internal
users edit a supplier’s profile, they must answer the question. Suppliers
do not see the question or its answers. You use owner-required questions to
gather information about suppliers from users at your company.
Team Access Control Limits access control on the content item to specific sets of users.
Approval on changed answer? Specifies how changes to answers are pulled into the supplier profile question-
naire so that you can control updates. Options are:
• No approval and no notifications: changes to answers are pulled automati-
cally into the supplier profile questionnaire with no notifications.
• No approval but send notifications of changes: changes to answers are
pulled automatically into the supplier profile questionnaire and supplier
workspace team members receive notifications of the changes.
• Approval required: changes to answers generate approval tasks for supplier
workspace team members. Changes to answers are only pulled into the
supplier profile questionnaire after they have been approved.
This setting is only available in solutions that include SAP Ariba Supplier
Information and Performance Management, and it only applies to managed
suppliers with supplier workspace projects.
Note
Suppliers control the information in the common SAP Business Network
profile fields on which organization field questions are based. If you have
specified Approval required for an organization field question and an ap-
prover in your organization rejects a supplier-provided answer, your site's
supplier profile questionnaire reverts to the previously approved answer,
but the supplier's SAP Business Network profile always contains the latest
supplier update. This difference in values for the same field generates new
approval rounds every time the supplier signs in to SAP Business Network
and confirms their current profile answers, even if they do not contain new
changes. To prevent repetitive approval requirements in this situation, either
change this setting to No approval and no notifications or negotiate an
agreed-upon answer with the supplier so that approvers can approve their
answer and it is the same in your site's supplier profile questionnaire and
their SAP Business Network profile.
Can the response expire? Specifies whether or not the response can expire. Options are:
• No
• Yes, expires on a specific date: suppliers must enter effective and expira-
tion dates for the response. Suppliers receive notifications when responses
near their expiration dates prompting them to update the response. If a
supplier has multiple responses expiring on different dates, the notification
is sent at for the earliest expiration date.
This setting is only available in solutions that include SAP Ariba Supplier
Information and Performance Management, and it only applies to managed
suppliers with supplier workspace projects.
Validity Conditions Specifies how responses to organization questions based on some fields are
validated. Validity conditions are only available for organization field questions
based on commodity fields (which can be validated against specific commodity
codes or level of specificity in the response) and Tax ID (which can be validated
for uniqueness and format and, for Brazilian tax IDs only, whether the answer is a
valid tax ID).
9. Click Done.
Total Number of Available Question Reportable Fields by Data Type and Answer Type [page 24]
About Setting Team Access Controls on Supplier Profile Questionnaire Content [page 40]
Using Conditions in Events, Surveys, and the Supplier Profile Questionnaire
Library content can be documents or other pieces of content, such as event or survey questions or supplier
performance management key performance indicators (KPIs), from other projects or from the Sourcing Library.
Adding library content to a supplier profile questionnaire enables you to reuse content from your other projects or
from the Sourcing Library rather than recreating that material from scratch.
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
When you add library content to the supplier profile questionnaire, you create a separate copy of the content in
the profile questionnaire rather than adding the original content directly. For some types of library content, you can
also copy visibility conditions and respondents’ current answers.
You can add entire pieces of library content or individual sections of that content.
The profile questionnaire has a limit of 500 pieces of content, including sections, questions, requirements,
attachments, formulas, library content, and organization field questions. You can only add content to which you
have access.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Perform one of the following actions:
• Choose Add Content from Library at the bottom of the supplier profile questionnaire to add the
content to the end of the questionnaire.
• Choose the supplier profile questionnaire row before or inside of which you want to add the content and
choose Add Content from Library at the bottom of the supplier profile questionnaire.
• To copy the content’s existing visibility conditions, choose Copy visibility conditions for content being
copied.
• To use any existing answers as the initial values for the copied content, choose Copy participant
responses as initial values.
9. Click Copy.
Results
The library content is copied to the location you specified in the supplier profile questionnaire. To modify its
properties, including access control, visibility to participants, and visibility conditions, click it and choose Actions
Edit .
A supplier profile questionnaire formula is a numerical calculation based on responses to questions in the
questionnaire. Formulas have the same properties as other pieces of content in the supplier profile questionnaire.
You can make formula values searchable, set access control on them, set conditions on them, and use them to
create conditions.
Supported Functions, Operators, and Parameters in Supplier Profile Questionnaire Formulas [page 34]
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
To use responses to a specific question in a formula, you must make sure that Use in formula is set to Yes for that
question and map any non-numerical answer types to numerical values.
Context
The profile questionnaire has a limit of 500 pieces of content, including sections, questions, requirements,
attachments, formulas, library content, and organization field questions.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
• Choose Add Formula at the bottom of the supplier profile questionnaire to add a new formula to the
end of the questionnaire.
For a quick view of any formula in the supplier profile questionnaire, click the Fx link to the right of the
formula.
• Choose the supplier profile questionnaire row before or inside of which you want to add the formula and
choose Add Formula at the bottom of the supplier profile questionnaire.
• Click a section to add the formula inside or after it and choose Add Formula from the pull-down
menu.
5. If you chose a location for the new formula, select Add Inside to add the new formula nested inside the chosen
location, or Add After to add it after the chosen location on the same level.
6. Enter a name for the formula.
7. Build the formula by performing the following steps:
a. Click Insert next to a question to add its response to the formula. The Insert button is available for all
questions that are available for use in formulas. Inserted questions appear as terms enclosed by single
quotation marks in the Formula field.
b. Use the buttons below the Formula field to create standard mathematical operations such as addition,
subtraction, multiplication, and division. Enter functions, mathematical operators, and logical operators to
create more complicated formulas.
c. Click Validate to check the formula for syntactical errors. For complicated formulas, you should validate as
you build the pieces of the formula. Validation catches errors such as misspelled terms or function names,
terms that are not enclosed by single quotation marks, and mismatches parentheses or commas.
8. Choose Money or Decimal from the Result Type dropdown menu. Money result types display with the
appropriate currency symbol.
9. Set the number of decimal places for decimal formula results.
10. Choose Not Required from the Response Required? dropdown menu. Respondents cannot provide answers
to formulas themselves; formula values are calculated based on their responses to other questions.
11. Specify how you want to use the formula in search criteria and results.
12. Limit access control to the file to specific sets of users.
13. (Optional) Click none and choose an existing visibility condition, or choose Create Condition to create a new
condition.
14. Click Done.
Related Information
You can enter all supported operators from the keyboard. Only some of them are assigned to buttons in the user
interface.
• + Plus; 3+2=5
• - Minus; 3-2=1
• * Multiplication; 3*2=6)
• / Division; 3/2=1.5
• ^ Exponent; 3^2 is 3 squared or 9
• % Integer division
The logical operators below can be used as the B parameter in the IF function. These logical operators resolve to
true or false, where true is 1and false is 0.
When you enter function names you may use all upper case, all lower case, or initial cap, such as TOTALCOST,
totalcost, or TotalCost.
Function Description
ABS Absolute Value. The function syntax is ABS(X). for example, ABS(-6) returns 6.
IF If-Then Construct. The function syntax is IF(B, X, Y). If B is greater than zero, it returns the value of X.
If B is less than or equal to zero), it returns the value of Y and does not evaluate X. You can use other
terms, formulas, or expressions, for B, X, or Y. If B is undefined (no value is assigned) it is treated as
zero and returns Y.
MAX Maximum Value. The function syntax is MAX(X,Y). This function returns the greater of X and Y. For
example, MAX(2, 3) is 3. You can use other terms, formulas, or expressions, for X and Y.
MIN Minimum Value. The function syntax is MIN(X,Y). This function returns the lesser of X and Y. For
example, MIN(2, 3) is 2. You can use other terms, formulas, or expressions, for X and Y.
For example, an expression as a parameter in the IF function is valid: IF(‘Price’>4), 100, 10)
Some operators cannot be used as parameters, as noted above. For example, you cannot use
IF(‘term1’&’term2’, 33, 66), but you can use IF(‘term1’>’term2’, 33, 66).
Some functions resolve to a number. If you use one as a parameter in another function that is expecting a true or
false, values that are less than or equal to zero are false and values that are greater than zero are true.
If a numerical term has no value assigned to it, it is treated as zero or “false.” (This is not the case with undefined
text fields). You could use this feature in an IF statement that checks to see which of two alternate fields a supplier
provided, and then use that field in further processing, such as calculating extended price.
A function parameter cannot be a string or a term that is not available for use in the formula.
An attachment in the supplier profile questionnaire is a document file that provides additional information to
respondents. It is an independent content item that you can set access control for.
When you add an attachment to the profile questionnaire, use its description to communicate the format of the
attached file and your expectations for its use by respondents.
You can add document files either from your local computer or from the Sourcing Library to supplier profile
questionnaire attachments.
Adding a Standalone (Top-Level) Attachment to the Supplier Profile Questionnaire [page 36]
Related Information
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Context
The profile questionnaire has a limit of 500 pieces of content, including sections, questions, requirements,
attachments, formulas, library content, and organization field questions.
You can add up to 10 attachment files of up to 10 MB each from your local computer at a time to standalone
attachments. You can only add one attachment file at a time to a section or other content item from either your
local computer or the library.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Perform one of the following actions:
• Choose Add Attachments from Desktop at the bottom of the supplier profile questionnaire. Click
Browse, navigate to the file you want to attach on your local computer, and click Open. Click Add More to
add up to 10 files as attachments at the same time.
• Choose Add Attachments from Library at the bottom of the supplier profile questionnaire. Search
for the project or library content you want to attach, select the files, and click OK. You can only attach
library content to which you have access.
5. Enter a description for each file.
6. (Optional) Click Show Details and perform one of the following actions for each file:
• Choose whether or not suppliers can see each attachment from the Visible to Participants dropdown
menu. Choosing No creates an attachment that is only visible to internal users.
• Limit access control to the file to specific sets of users.
7. Click Done.
Results
Each file is added as a separate attachment to the supplier profile questionnaire with the visibility and access
control settings you specified.
Related Information
Setting Team Access Controls on Supplier Profile Questionnaire Content [page 40]
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Perform one of the following actions:
• Click the section to which you want to add the attachment and choose Add Attachment .
• Click a piece of content such as a question or requirement and choose Action Edit . On the edit
page, choose Add Attachment .
5. For Location, choose Add Inside.
6. Enter a description for the attachment.
7. Perform one of the following actions:
• Choose Add an Attachment Upload a file from desktop . Click Browse, navigate to the file you want
to attach on your local computer, and click Open.
• Choose Add an Attachment Select file from library . Search for the project or library content you
want to attach, choose the file, and click OK. You can only attach library content to which you have access.
8. Click Attach a file to attach a reference file to the attachment; you can either upload the file from your local
computer or select it from your site’s library content. You can only attach library content to which you have
access.
9. Choose whether or not suppliers can see the question from the Visible to Participants pull-down menu.
Choosing No creates an attachment that is only visible to internal users.
10. Limit access control to the file to specific sets of users.
11. (Optional) Click none and choose an existing visibility condition, or select Create Condition to create a new
condition.
12. Click Done.
Setting Team Access Controls on Supplier Profile Questionnaire Content [page 40]
Using Conditions in Events, Surveys, and the Supplier Profile Questionnaire
About Setting Team Access Controls on Supplier Profile Questionnaire Content [page 40]
Setting Team Access Controls for a Supplier Profile Questionnaire Content Item [page 41]
Supplier Profile Questionnaire Content Team Access Control Reference [page 41]
Team access control settings apply to a content item and all of the content items nested under it. For example, if
you set team access control for a section to Legal Information, the section and all of the content in that section are
restricted to the members of the Legal Information team. You can set additional team access controls for individual
pieces nested content, such as Owner Only for a specific question in the section. That additional access control
further restricts access to the question, but it cannot override the team access control for its parent section.
The team members to which you restrict access are members of either global user groups in your site or of the
Supplier Knowledge Area project team.
Related Information
Procedure
1. While creating or editing a supplier profile questionnaire content item, choose Team Access Control
Search for More .
2. Select the teams to which you want to restrict access and click Done.
3. Click + to add more team access control settings, or - to remove an access control setting.
Results
Team Access Control fields show the content item’s current access control settings. You can see a lit of all users
who have access to the content item through their team memberships by clicking View Details.
• Classified Access
• Contract Manager
• Sales Contract Manager
• Sourcing Manager
• Procurement Manager
Finance Information Members of the Finance global user group, if the Finance group is a member of
the Supplier Knowledge Area project team
Legal Information Members of the Legal global user group, if the Legal group is a member of the
Supplier Knowledge Area project team.
Owner Only Anyone who is a member of a global user group that manages projects
(Commodity Code Manager, Commodity Manager, Event Administrator,
Contract Administrator, and so forth)
Private to Team Members Users who are members of the Supplier Knowledge Area project team
To ensure that supplier profile data is up to date, you can require suppliers to update their supplier profile
questionnaires periodically.
Prerequisites
You must be a member of the Project Owner group on the Supplier Knowledge Area Team tab in order to edit and
publish the supplier profile questionnaire.
You can only require updates to the supplier profile questionnaire if your SAP Ariba solution includes SAP Ariba
Supplier Information and Performance Management.
Update requirements are only enforced if the supplier workspace template in your site is published.
Context
If you require periodic updates to the profile questionnaire, suppliers receive notification emails prompting them to
sign in to their SAP Business Network profiles and update their responses before the update is due. After the due
date, a supplier cannot participate in activities in your site until they submit updates. For some pieces of supplier
profile questionnaire, such as questions, you can set Can the response expire? to Yes, expires on a specific date
to denote individual pieces of content, such as certifications, that require updating without requiring the supplier to
update the entire profile questionnaire.
Due dates for updates to the supplier profile questionnaire are calculated for each supplier based on that supplier’s
last update date. For example, if you specify an update interval of 90 days, and a supplier must update their
responses by 5/5/2014, but they actually sign in and update on 5/3/2014, the next update is due 90 days from
5/3/2014 for that supplier.
Procedure
2. Choose Supplier Profile Questionnaire Open . The profile questionnaire document opens in read-only
mode.
3. Choose Actions Edit Content to open the profile questionnaire for editing.
4. Open the supplier profile questionnaire for editing.
5. For Require users to update the profile periodically?, select Yes.
Results
The update requirement takes effect after you publish the supplier profile questionnaire.
The following table shows all of the common supplier profile fields in your site, any related supplier profile
questionnaire organization fields, and the corresponding fields in supplier SAP Business Network profiles. It also
describes field capabilities such as reportability and whether or not you can require supplier responses.
The values that suppliers provide for these fields in their SAP Business Network profiles are pulled automatically
into your site. In solutions that include SAP Ariba Supplier Information and Performance Management (classic
architecture), you can set any organization field question to require approval before you accept a changed value
from either a supplier or an internal user.
Public Company Name Public Company Name Basic > Company Name Yes No, but re-
quired for all
cloud profiles
Short Description Short Description Basic > Short Description Yes Yes
Other Name 1 Other Name 1 Basic > Other names, if any (first Yes No
field)
Other Name 2 Other Name 2 Basic > Other names, if any (sec- Yes No
ond field)
Global Location Number Global Location Number Business > Global Location Num- Yes No
ber
Exempt from Backup With- Exempt from Backup With- Business > Exempt from Backup Yes No
holding holding Withholding
Commodities Supplied Commodities Supplied Basic > Commodities (UNSPSC) Yes (auto- No
matic in Sup-
plier/
Customer
fact)
Commodities (UNSPSC) Commodities (UNSPSC) Basic > Commodities (UNSPSC) No No, but re-
quired for all
cloud profiles
State of Incorporation State of Incorporation Business > State of Incorporation Yes Yes
Street Corporate Address (only Basic > Address 1, Address 2, Ad- Yes (auto- No, but Ad-
one Address field) dress 3 matic in Sup- dress 1 re-
plier dimen- quired for all
sion) cloud profiles
Postal Code Basic > Postal Code Yes (auto- No, but re-
matic in Sup- quired for all
plier dimen- cloud profiles
sion)
Main Phone Main Phone Contacts > Main Phone Yes No, but re-
quired for all
cloud profiles
Main Email Address Main Email Address Contacts > Main Email Address Yes No, but re-
quired for all
cloud profiles
1.3 How many permanent em- Number of Employees (es- Business > Number of Employees Yes Yes
ployees do you have? timate) (estimate)
1.4 Which year was your com- Year Founded Business > Year Founded Yes Yes
pany founded?
2.1.1 Are you Woman Owned Woman Owned Certifications > Woman-Owned Yes Yes
Enterprise Certified? Business
2.2.1 Are you Minority Owned Minority Owned Certifications > Minority-Owned Yes Yes
Enterprise Certified? Business
2.3.1 Are you Small Business Certifications > Small Disadvan- No Yes
Certified? taged Business
2.3.2 Are you Small Business Certifications > Small Disadvan- No Yes
Administration Certified? taged Business > Small Disad-
vantaged Business (SDB) Regis-
tered with the Small Business Ad-
ministration
2.3.3 Are you 8(a) Certified? Certifications > Small Disadvan- No Yes
taged Business > 8(a) Certified
2.3.4 Are you HUBZone Certi- Certifications > Small Disadvan- No Yes
fied? taged Business > HUBZone Certi-
fied
2.3.5 Are you State Govern- Certifications > Small Disadvan- No Yes
ment Certified? taged Business > State Govern-
ment
2.4.1 Are you Veteran Owned Veteran Owned Certifications > Veteran-Owned Yes (auto- Yes
Enterprise Certified? Business > Veteran Owned matic in Sup-
plier dimen-
sion)
2.4.2 Are you Disabled Vet- Disabled Veteran Owned Certifications > Veteran-Owned Yes (auto- Yes
eran-Owned Enterprise Certi- Business > Disabled Veteran matic in Sup-
fied? Owned plier dimen-
sion)
2.4.3 Are you Vietnam Vet- Vietnam Veteran Owned Certifications > Veteran-Owned Yes (auto- Yes
eran-Owned Enterprise Certi- Business > Vietnam Veteran matic in Sup-
fied? Owned plier dimen-
sion)
3.1.1 Are you ISO 9001 Certi- Certifications > ISO Certification No Yes
fied (Quality Management)? > ISO 9001 Certified (Quality
Management)
3.1.2 Are you TS 16949 Certi- Certifications > ISO Certification No Yes
fied (Quality Specification Au- > TS16949 Certified (Quality
tomotive Industry)? Specification Automotive Indus-
try)
3.1.3 Are you ISO 14001 Cer- Certifications > ISO Certification No Yes
tified (Environmental Manage- > ISO 14001 Certified (Environ-
ment)? mental Management)
3.1.4 Are you ISO 26000 Cer- Certifications > ISO Certification No Yes
tified (Social Responsibility)? > ISO 26000 Certified (Environ-
mental Management)
3.1.5 Are you ISO 31000 Certi- Certifications > ISO Certification No Yes
fied (Risk Management)? > ISO 31000 Certified (Risk Man-
agement)
3.1.6 Are you ISO 50001 Certi- Certifications > ISO Certification No Yes
fied (Energy Management)? > ISO 50001 Certified (Energy
Management)
3.1.7 Are you ISO Compliant Certifications > ISO Certification No Yes
(Other)? > ISO Compliant (Other)
Maximum Annual Revenue Business > Annual Revenue (up- Yes Yes
per range boundary)
Some of the functionality for the supplier profile questionnaire is controlled by configuration option, which SAP
Ariba sets for you.
[Link] (set by SAP Ariba Support)
This parameter controls whether the Street field is mandatory in supplier profile
questionnaire address questions.
By default, the value of this parameter is No, meaning the Street field is not mandatory. Set
the value of this parameter to Yes to make the Street field required when suppliers enter
addresses.
Note
When the parameter is not enabled, suppliers can skip the Street field for required
address questions.
When the parameter is enabled, the Street field does not show an asterisk (*) indicating
that it is required in the user interface, but users see a validation error if they attempt to
submit the questionnaire with no value in the Street field.
Some of the functionality for the supplier profile questionnaire is controlled by self-service configuration
parameters, which members of the Customer Administrator group can set.
For information about how to manage parameters, see Intelligent Configuration Manager Administration.
Prompt suppliers for required supplier profile questionnaire information [page 51]
Set scrolling batch size for supplier profile questionnaire [page 52]
ID [Link]
Default value 0
The following table describes the valid values for this parameter:
Value Description
2 The supplier is prompted to complete buyer-specific responses from supplier profile question-
naires.
3 The supplier is prompted to complete both buyer-specific and common profile responses and
must complete them before gaining access to content in your site.
This parameter is only applicable in sites that include SAP Ariba Contracts, SAP Ariba Sourcing, or SAP Ariba
Supplier Information and Performance Management (classic architecture) solutions and that use the supplier
profile questionnaire. It is not applicable in sites that include SAP Ariba Supplier Lifecycle and Performance or SAP
Ariba Supplier Information and Performance Management(new architecture) solutions.
A member of the Customer Administrator group sets this parameter in the Intelligent Configuration Manager
workspace.
ID [Link]
Default value 40
This parameter determines how many records the system returns each time it fetches supplier profile
questionnaire content. In sites with very large supplier profile questionnaires, if this parameter is set to a low
number, user scrolls through the supplier profile questionnaire might be interrupted repeatedly by system queries.
You can set this parameter to a larger value so that the system fetches more records with each user scroll. The
maximum value is 200.
This parameter is not applicable sites that include SAP Ariba Supplier Lifecycle and Performance and SAP Ariba
Supplier Information and Performance Management(new architecture) solutions.
A member of the Customer Administrator group sets this parameter in the Intelligent Configuration Manager
workspace.
Related Information
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Example Code
Any software coding and/or code snippets are examples. They are not for productive use. The example code is only intended to better explain and visualize the syntax and
phrasing rules. SAP does not warrant the correctness and completeness of the example code. SAP shall not be liable for errors or damages caused by the use of example
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SAP supports a culture of diversity and inclusion. Whenever possible, we use unbiased language in our documentation to refer to people of all cultures, ethnicities, genders,
and abilities.
Ariba and Ariba products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of Ariba, Inc. in
the United States and other countries. Please see [Link]
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