Scribd
Upload
6 views1 page

Chronic Care Management Vendor Guide 1

The Chronic Care Management Vendor Guide outlines various solutions for managing chronic care, including in-house platforms, call centers, EHR add-ons, and partial-suite software. Each option is designed for different provider needs, with varying levels of patient enrollment, care documentation, and billing integration. The guide helps providers select the best CCM solution based on their patient volume and operational capabilities.

Uploaded by

tazutopia
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
6 views1 page

Chronic Care Management Vendor Guide 1

The Chronic Care Management Vendor Guide outlines various solutions for managing chronic care, including in-house platforms, call centers, EHR add-ons, and partial-suite software. Each option is designed for different provider needs, with varying levels of patient enrollment, care documentation, and billing integration. The guide helps providers select the best CCM solution based on their patient volume and operational capabilities.

Uploaded by

tazutopia
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Chronic Care Management Vendor Guide

Find the solution that meets your needs


CC M Learning

In-House CCM Platform CCM Call Center EHR Add-On Partial-Suite CCM Software
Vendors Phamily ChartSpan, CircleLink eCW, Athena, Epic ThoroughCare, Chronic Care IQ
Description Purpose-built CCM platform, focused on Call center staffed by Medical Add-on CCM module offered as CCM module as part of a suite of
effective patient care that’s managed Assistants to contact patients part of an enterprise EHR healthcare products.
directly by your staff. on your behalf. package.
Fast Start
Hand-held startup services and training. Fast implementation by Modules with limited functionality, Fast installation, but presumes your
forcing providers into a one- built to immediately operate in staff has CCM expertise. Burden of
size-fits-all model. EHR for a fee. installation on provider.
E nrollment
Proactive outreach program enrolls Phone-based enrollment Checkbox enrollment limited to Lengthy interview and questionnaire
500 - 1000 patients in 30 days outside of restricted by caller clinician time and office hours. process unless integrated with full
office visits. availability. application suite.
are Plan
C
Doc entation Automatic, personalized plan generation.
um Inconsistent, based on call O ne-size-fits-all plan generated by Template-driven plans compiled from
Informed by self-reporting, intelligent turnover speed and minimum conditions with generic lengthy patient questionnaires and
prompts, and patient / provider interaction. requirements. responses. provider decision trees.
P atient Care
Communicate with patients by text or One call per month, One call/visit per month. One call/visit per month. Providers
phone at multiple relevant times outsourced to a 3rd party Providers deliver a standardized use a stopwatch and decision tree of
throughout the month. Provide patients medical assistant. plan to patients. options to get a semi-personalized
personal care they need to follow through. patient plan.
Billing
Easy-to-track billing integrated with care Standardized reports of each Billing directly integrated with Care providers use a stopwatch and
provides reimbursement of 100% of staff caller’s time and billing codes. existing, enterprise billing checkboxes to fill a report.
time. systems.
Who Should 500 + enrolled patients 500 + enrolled patients <100 enrolled patients <500 enrolled patients
Use it? Providers who want to open a CCM Seeking a side-stream of Enterprise-scale providers Providers with a dedicated
service line but lack experience or staff income. prioritizing system conformity administrator to manage CCM
availability Willing to allow patient care program week-to-week.
Providers who want personalized care rest with a 3rd party. Providers who plan to use multiple
for patients, even at a large scale. modules from the care suite.

Jaan Healthcare

You might also like