Problem Solving Flow Chart
IMPORTANT
See 7 Step Problem Solving Process
DECISIONS
Do Immediate
Useful Prob. Solving Process Delay
A Problem or a Decision
1 Finding the Right Problem to Solve
Will solving it deliver a Team Objective? Establish Ground Rules for Quick Decisions
Someone Else Do It
DIFFICULT Difficult/Easy Important/Urgent Quick Decision Process
Team Involvement Process TELL/SELL/PARTICIPATE/DELEGATE
2 Define the Problem
Define Problem Questions Checklists Problem Analysis Why/What Ifs Benefits/Outcomes
3 Analyse the Problem
Flow Chart Fishbone METHODS
Pareto
5 Ys
Questionnaire
Critical Examination
Idea Generation
4 Develop Possibilities
De Bonos Thinking Hats
Brainstorming
Mind Mapping
Fishbone
METHODS
5 Select the Best Option
Evaluation/Selection
Force Field
Cost/Benefit
6 Implement
IMPLEMENTATION
The Happy Manager
A better Way to Manage
EVALUATE, LEARN & REVIEW
7 Evaluate and Learn
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