3 Structuring Policy Problems
Learning Outcomes
Understand the process of problem structuring
Contrast relatively well-structured, moderately
structured, and ill-structured problems
Describe Type III errors in policy analysis
Learn how to conduct a stakeholder analysis
Use different methods of problem structuring with
a problem of your choice
POLICY
PERFORMANCE
evaluation forecasting
problem
structuring
OBSERVED POLICY EXPECTED
OUTCOMES PROBLEMS OUTCOMES
problem
structuring
monitoring recommendation
PREFERRED
POLICIES
Complex Problems
We fail more often because we define the wrong problem,
than because we get the wrong solution. We commit
Type III errors: Defining the wrong problem.
Type III errors can be fatal—”Wrong problem, wrong
solution!”
Problems are formed by the interaction of thought and
external environments—they are interdependent,
subjective, artificial, and dynamic.
Problems are wholes not merely parts—an analysis of parts
of a problem may miss the whole.
Policy makers tend to avoid rather than benefit from
conflicting perspectives—they prefer consensus.
Three Types of Problems
Problem Well Moderately Ill
Element Structured Structured Structured
STAKEHOLDERS One Several Many
ALTERNATIVES Known Partially Known Mostly Unknown
OUTCOMES OF Known Partially known Mostly Unknown
ALTERNATIVES
PROBABILITIES Objective & Objective & Subjective &
OF OUTCOMES Determined Uncertain Risky
VALUE (UTILITY) Unanimity Consensus Conflict
OF OUTCOMES
Identifying Stakeholders
A stakeholder is any individual or group that
affects/and or is affected by a policy. Stakeholders
may be identified by name and title, sampled with
little error, prioritized, and queried indirectly or by
simulation for their perspectives of a problem.
Internal versus external
Formal position
Reputation for influence
Functional role
International versus domestic
High Influence
HIGH
PRIORITY
High Stakes Low Stakes
Low Influence
Problem Structuring with Multiple
Perspective Analysis
Personal Perspective. Individual interests,
values, character …
Institutional Perspective. Bureaucratic politics,
incrementalism, interrupted equilibrium …
Technical Perspective. Benefit-cost analysis,
econometrics, microeconomic policy analysis…