Quality Department Responsibility Matrix
¢ Primary Responsibility
£ Secondary Responsibility
Quality Technician
CMM / Metrology
Quality Engineer
Quality Manager
System Quality
Quality Auditor
Tecnician
Engineer
Strategy / Business Plan
Define Annual QM Plan ¢
Define Quality Targets ¢
Control Quality System Effectiveness ¢ £
Quality Management Review ¢
Risk Management ¢ £
Training ¢
Document Control
Business Processes ¢ £ £ £ £
Customer/International/Nataional Standards ¢ £ £ £ £
Production Process £ ¢ ¢ ¢ ¢
Drawings/Specifications £ ¢ £ £ £
New product introduction
APQP control ¢
APQP activities ¢ ¢ £
Product/Process Approval Process activities ¢ ¢ ¢ ¢ ¢
Conrtol Plan £ ¢ £ £ £
FMEA £ ¢ £ £ £
Auditing and Certification
Control QM Certification ¢
Process and System Audits ¢ ¢
Product Audits £ £ ¢ ¢ £
Cleanliness Checks £ £ ¢ ¢
Process & Part Control
Calibration £ ¢ ¢ £ ¢
CMM Programs/Instructions £ ¢
Capability Studies £ ¢ ¢ £ ¢
SPC facilitator £ ¢ £
Change Management £ ¢ £
QOS Data Collection £ ¢ £ £
QOS Data Collection & Analysis £ ¢
Quarantine Area £ £ ¢ £ £
Incoming Material Inspections £ £ ¢ £ £
Shipping Material Inspections £ £ ¢ £ £
Problem Solving
Non conforming material control £ ¢ ¢ ¢
Concessions ¢ ¢
Facilitate Preventive & Corrective Actions ¢ ¢
Implement Preventive & Corrective Actions ¢ ¢ ¢ ¢ ¢
Continuous Improvement
Implement Improvement Actions & Projects ¢ ¢ ¢ ¢ ¢
Facilitate Improvement Actions & Projects ¢ ¢
6S activities ¢ ¢ ¢ ¢ ¢
Customer Quality Assurance
Customer Liason ¢ ¢
Manage Customer Complaints £ ¢ £ £ £
Supplier Quality Assurance
Supplier Part Validation ¢ ¢
Return to Vendor £ ¢
HS&E
Risk Assessment ¢/£ ¢/£ ¢
COSHH Assessment ¢/£ ¢/£ ¢
