PAKISTAN INSTITUTE OF
MEDICAL SCIENCES ISLAMABAD
HOSPITAL
Radiology Department
QI/PDSA PROJECT
Project title: "Turn
"Around Time
Project Team Members
/Chief of Radiology : Dr. Fahd Fadl
Dr. Mona [Link]
Radiology Supervisor : Khalid Ammous/
All X-ray Technicians/Receptionist
Project Start Date : January 2009
Anticipated/End date : April 2009
PLAN
Aim of the project is to reduce waiting and
reporting time. The project was started in the
month of Jun 2009 due to delay in waiting and
reporting Time. The project was Reviewed
after 4 months by April 2009. Policy was
developed and approved, oriented to staff
Turn Around Time : The time between
receiving the request until the report is
.finished
DO
All staffs are instructed handle the cases
.according to our policy
All patients must be registered with Time in,*
.time out and report ready time
All examination must be done within*
appointment time. Patient should not wait
more than half an hour from receiving the
.request
Report should be finished within 24 hrs and*
alert report must me done according to alert
( categories (RPP#47
Instead of one staff we assigned two staff to*
. type the report
STUDY
For 4 months we implemented the designed
plan, after 4 months time of period the
Radiology department was able to achieve
the aim of the project. In the month of April
we reached 94 % improvement in our
.project
Tests done Total On time
January 100 88
February 100 86
March 100 89
April 100 94
ACT
We decided to continue the same method for
"Turn around Time" to reach 100%