Chapter 4
Ethics and Social Responsibility
1
Ethical and Unethical
Workplace Behavior
Ethics
The set of moral principles or values
that defines right and wrong for a
person or group.
2
U.S. Sentencing
Commission Guidelines
Companies can be prosecuted and
punished
even if management didn’t know about
the unethical behavior.
2
3
Who, What, and Why?
• Nearly all businesses are covered
• Punishes a number of offenses
• Encourages businesses to be proactive
2.1
4
Influences on Ethical Decision
Making
Ethical
EthicalIntensity
Intensityof
ofDecision
Decision
Ethical
Ethical
Answers
Answers Moral
MoralDevelopment
Development of
of Manager
Manager
Depend
Depend
on…
on…
Ethical
Ethical Principles
PrinciplesUsed
Used
3
5
Ethical Intensity Depends on…
Magnitude
Magnitude of
of consequences
consequences
Social
Social consensus
consensus
Probability
Probability of
of effect
effect
Temporal
Temporal immediacy
immediacy
Proximity
Proximity of
of effect
effect
Concentration
Concentration of
of effect
effect
3.1
6
Moral Development
Kohlberg’s Stages of Moral Development
Preconventional
Preconventional Conventional
Conventional Postconventional
Postconventional
Societal Internalized
Selfish
Expectations Principles
3.2
7
Principles of
Ethical Decision Making
Long-term
Long-termself-interest
self-interest
Personal
Personalvirtue
virtue
Religious
Religiousinjunctions
injunctions
Government
Governmentrequirements
requirements
Utilitarian
Utilitarian benefits
benefits
Individual
Individual rights
rights
Distributive
Distributivejustice
justice
3.3
8
Practical Steps to
Ethical Decision Making
Select
Select and
and hire
hire ethical
ethical employees
employees
Establish
Establish aa Code
Code of
of Ethics
Ethics
Train
Train employees
employees to
to make
make ethical
ethical decisions
decisions
Create
Create an
an ethical
ethical climate
climate
4
9
A Basic Model of
Ethical Decision Making
1.
1. Identify
Identify the
the problem
problem
2.
2. Identify
Identify the
the constituents
constituents
3.
3. Diagnose
Diagnose the
the situation
situation
4.
4. Analyze
Analyze your
your options
options
5.
5. Make
Make your
your choice
choice
6.
6. Act
Act
4.3
10
Ethical Climate
Establishing
Establishing an
an Ethical
Ethical Climate
Climate
Managers establish an ethical climate when they…
1. act ethically.
2. are active in company ethics programs.
3. report potential ethics violations.
4. punish those who violate the code of ethics.
Web Link [Link]
4.4
11
To Whom Are Organizations
Socially Responsible?
Shareholder
Shareholder Maximize
Maximize Profits
Profits
Model
Model
Stakeholder
Stakeholder Satisfy
Satisfy Interests
Interests
Model
Model of
of Multiple
Multiple Stakeholders
Stakeholders
5
12