100% found this document useful (1 vote)
424 views7 pages

TESDA Housekeeping Assessment Script

1) The document provides an overview of the process for assessing candidates for a Housekeeping NC 2 qualification, which involves cleaning rooms and public areas as well as dealing with intoxicated guests. 2) The competency assessor introduces themselves and the purpose of the assessment. They explain the qualification and units of competency to be assessed. 3) Candidates are oriented on the assessment procedures and tasks. They then complete a self-assessment and competency agreement before assessments are administered individually.

Uploaded by

lourene guanzon
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
100% found this document useful (1 vote)
424 views7 pages

TESDA Housekeeping Assessment Script

1) The document provides an overview of the process for assessing candidates for a Housekeeping NC 2 qualification, which involves cleaning rooms and public areas as well as dealing with intoxicated guests. 2) The competency assessor introduces themselves and the purpose of the assessment. They explain the qualification and units of competency to be assessed. 3) Candidates are oriented on the assessment procedures and tasks. They then complete a self-assessment and competency agreement before assessments are administered individually.

Uploaded by

lourene guanzon
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Introduction and Overview
  • Overview of Qualification
  • Competency Assessment Briefing
  • Assessment Agreement Instructions
  • Conducting the Assessment
  • Assessment Notes and Safety
  • Results and Feedback

Good morning everybody!

My name is Lourene J Guanzon. I am an accredited


competency assessor for Housekeeping.
( the assessor
must wear his/her ID card as a proof of his/her accreditation)
I would like to
acknowledge the presence of Mr./Ms.
________________, one of the members of our
___________________________________________
and Mr./Ms. _________________, our representative from
TESDA Provincial Office
.
You do not have to worry about their presence. They
are here to oversee the conduct of competency assessment and to
check if the conduct is in accordance with the prescribed
competency assessment methodology and procedures. They
will not assess you.
Before I start, let me first check the attendance.
Please present to me your admission slip once your
name is called. Juan Dela Cruz
( let the candidates sign on the attendance sheet,
compare signature of candidates on admission slip against the
signature on the attendance sheet)
I have here with me your accomplished self assessment
guide. This is an indication that you know and can perform
all the units of competency enumerated in this qualification.
( self assessment guide was given to the candidate by the
processing officer of the assessment center)

attendance sheet

The competency assessor gives the overview of the


Qualification to be assessed:
Today, I am going to administer competency
assessment for Housekeeping NC 2
It is the Qualification level with
Provide housekeeping services to guests
Clean and prepare rooms for incoming guests
Provide valet/butler service
Laundry linen and guest clothes
Clean public areas, facilities and equipment
Deal with/Handle intoxicated guests

Accomplished Self
Assessment Guide Sheet
Relevant Qualification / units
of competency
Relevant National
Assessment and Certification
Arrangements
Relevant copy of National

Assessment Package for Full


Qualification
Clustered Units of
Competency
( Certificate of Competency

The competency assessor orients/briefs the candidates.


Explains the following:

context and purpose of assessment

qualification/units of competency to be assessed

tasks to be performed and the evidence to be


collected

assessment procedures to be undertaken

needs of the candidates to be considered during


asse
ssment

allowable/reasonable adjustments in the


assessment procedure
(the competency assessor can conduct orientation to
at least ten (10) candidates

Relevant Copy of
CS/Qualification
Copy of National Assessment
package for full Qualification
( National Certificate)

Clustered Units of
Competency
( Certificate of Competency)

Do you have any questions or clarifications?


If none, I will now distribute the Competency
Assessment Agreement sheets. Please read the
instructions carefully and
answer all the questions
outlined in the document.
If you need assistance, I will be more than willing to
assist you.
(The competency assessor explains and guides the
candidates in accomplishing the Competency
Assessment Agreement sheet)
Competency A
ssessment
Agreement Sheet

After the candidate is through with accomplishing the


Competency Assessment Agreement sheet, you will
review the answers and will give feedback to the
candidates.
You now assign a number to the candidates
(candidate
#1, candidate # 2, candidate #3) . . . . . and
give instruction that candidate #1 will be the first to enter
the assessment room. The other candidates will have to
wait at the waiting area

Accomplished Competency
Assessment Agreement sheet

Administer
the Assessment

You now instruct candidate # 1 to enter the


assessment room.( to be followed by candidate #
2 , # 3 etc.)

Provide the candidate with all materials, tools


and equipment required to complete the tasks.

At this point, you give the Specific


Instructions to
the candidate clearly and slowly.
Specific Instructions:
[Link] the materials, tools and equipment,
you are required to perform the tasks within
_________hours. I will be observing you
while you are performing the tasks.
[Link] your demon
stration, I will ask you some
questions related to your demonstration.
[Link] may call me when there is a need for me
to translate or explain items for clarification.
[Link] the questioning portion, I will give you
feedback about your performance.
[Link] questions/clarifications? If there are no
more questions, you may start now.
(the assessor sets the stop watch)

Note:

While the candidate performs the activity you must


remind candidate to observe safety precautions
stop candidate if accident
is imminent
keep notes of unusual conditions during the
assessment
requirements of the Qualification.
Note:
Present the rating sheets to the candidate to affix
his signature on the
candidates signature portion
.
This is a proof that he accepts your assessment decision.
You can get your National Certificate/Certificate of
Competency from the
( state the Provincial Office, the
date ,and the focal person)

Relevant Assessment
Package
Rating sheets
Note:
Give a copy of the accomplished Competency
Assessment Results Summary to the candidate (Make
sure that the document is signed by the candidate in the

appropriate space then affix your signature.)


If the candidate was found not competent say:
Mr / Ms / Mrs.(state the name)
I am sorry you were not
able to perform within the standard requirements of the
Qualification. You have to review/ practice the activities
related to the competency requirements of the
Qualification further.
You come back after a month for reassessment or when
you feel confident enough that you have acquired the
competence. Dont worry you will only be reassessed on
the part of the activity that you were found to be not yet
competent
.
Note: Give a copy of the accomplished Competency
Assessment Results Summary to the candidate (Make
sure that the document is signed by the candidate in the
appropriate space then affix your signature.)
Complete the rating sheets together with other
documents and submit
these to
the Manager of the
assessment center.

Common questions

Powered by AI

The competency assessment includes several mechanisms to ensure fairness and meet candidates' needs, such as allowing for reasonable adjustments in the assessment procedures. The assessor provides clear and detailed instructions and is available to clarify or translate items if necessary. Additionally, feedback is provided post-assessment, and candidates deemed not competent are only reassessed on specific parts where their performance was lacking, rather than the entire assessment. This approach promotes fairness by focusing on individual improvement areas .

A competency assessor during a Housekeeping NC 2 assessment is responsible for administering the assessment according to prescribed methodologies and procedures. They must ensure that the conduct is in accordance with TESDA regulations, explain the context and purpose of the assessment, and outline the tasks to be performed along with the evidence to be collected. They guide and support candidates through the assessment, provide necessary materials and tools, observe the candidates performing tasks, ask follow-up questions, and provide feedback. The assessor is also responsible for ensuring the safety of candidates, documenting the assessment process, and completing and signing the rating sheets and Competency Assessment Results Summary .

The Competency Assessment Agreement sheet is significant as it formalizes the understanding and agreement of candidates regarding the assessment procedures, requirements, and expected outcomes. It ensures candidates are aware of their tasks and responsibilities and provides a basis for adjustments if needed. This document also serves as an official record of the candidates' acknowledgment of the instructions and agreement to participate under the stated terms. Reviewing the candidates' responses allows the assessor to address any questions or misunderstandings before the assessment begins .

Candidates for the Housekeeping NC 2 assessment are prepared by first being briefed on the assessment's context, purpose, and the units of competency to be evaluated. They are provided with self-assessment guides to ensure familiarity with the competency requirements. During the orientation, candidates are informed of the tasks, evidence needed, and assessment procedures, including any allowable adjustments. They receive a Competency Assessment Agreement sheet to complete and, after reviewing their answers, the assessment sequence is assigned .

The assessment process ensures that a candidate's performance meets the required qualification standards by following a structured methodology that includes observing tasks within a specified time, asking competency-related questions, and giving feedback based on observed performance. The assessor uses rating sheets to document and validate the assessment against national standards. If deficiencies are noted, candidates have the opportunity for reassessment in specific areas, thus reinforcing adherence to the qualification standards. This structured and documented approach supports maintaining consistent and objective evaluation criteria .

Candidates' signatures on assessment documents serve as a formal record of their participation and agreement with the assessment conditions. This practice contributes to the assessment's validity and integrity by ensuring transparency and mutual understanding of the assessment outcomes. Signed documents also provide legal documentation of the process, safeguarding against disputes regarding the assessor's decisions and promoting accountability on both sides .

The reassessment policy for candidates deemed 'not yet competent' enhances learning by focusing on specific areas where the candidate did not meet the standards, rather than requiring a complete reassessment. This targeted approach allows candidates to concentrate their efforts on improving specific skills and gaining competence in particular areas, facilitating more effective learning and skill acquisition. It encourages candidates to review and practice without the pressure of repeating the entire assessment, which can help build confidence and competence more efficiently .

The presence of TESDA representatives during the assessment is significant as they oversee the process to ensure compliance with national competency assessment standards. Their role is not to assess candidates but to observe and verify that the assessment is conducted according to prescribed frameworks. This oversight role helps maintain the quality and consistency of assessments across different centers, ensuring that all candidates are evaluated fairly and according to uniform criteria .

The competency assessment process includes feedback mechanisms such as post-performance feedback on specific activities and suggestions for further practice to address areas of non-competence. Candidates receive a Competency Assessment Results Summary which includes the assessor's observations, and any deficiencies are identified. This summary is signed by the candidate as acknowledgment of the results and feedback provided. Such mechanisms encourage ongoing learning and skill enhancement by focusing on specific improvements needed for the candidate to achieve competence .

Safety precautions are critical during the assessment process to ensure the well-being of candidates and the integrity of the assessment environment. The assessor is tasked with reminding candidates to follow safety protocols, observing for any safety risks, and immediately stopping the assessment if an accident is imminent. This proactive approach to managing safety concerns is implemented throughout the assessment, reducing potential hazards and ensuring a safe setting for performance assessments .

Good morning everybody!
My name is Lourene J Guanzon. I am an accredited 
competency assessor for Housekeeping.
( the assesso
attendance sheet
The competency assessor gives the overview of the 
Qualification to be assessed:
Today, I am going to admini
Assessment Package for Full 
Qualification
Clustered Units of 
Competency
( Certificate of Competency
The competency assessor
Clustered Units of 
Competency
( Certificate of Competency) 
Do you have any questions or clarifications? 
If none, I will no
Accomplished Competency 
Assessment Agreement sheet
Administer 
the Assessment
•
You now instruct candidate # 1 to enter the
Note: 
•
While the candidate performs the activity you must
-
remind candidate to observe safety precautions
-
stop candidate
appropriate space then affix your signature.)
If the candidate was found not competent say: 
Mr / Ms / Mrs.(state the name)

You might also like