FoldRite
Furniture Co.
PLANNING TO MEET A SURGE IN DEMAND
Background and
Organization
Established in 1987
Developed a reputation for innovation
Throughout 1990s company grew organically
1999-2006 annual growth rate 3.5%. (More than
market growth rate) but one competitor grew
by 6% annually
Background and
Organization
In 2006 companys performance was very bad due to
following concluded reasons
Loss of productivity and yields caused by high
labor turnover
Cost of raw materials was increasing
Increasing proportion of unskilled labor
Continuous acquisition of small firms which
distracted management from their main issues
This thing also generated liquidity shortage
These things resulted in reduced margins as well as
increased lead time from 4 to 6-8 weeks
Good Practices
Trimming product lines enabling customization to
achieve competitive advantage
Consolidated manufacturing
Reducing lead time
Quickest to capitalize on green opportunity by
offering environmentally friendlier products
Opening office and warehouse in Germany to
cater European customer
Strategic inventory
Emphasis on good labor relationship
Bad Practices
Loss of productivity and yields caused by high
labor turnover
Increasing proportion of unskilled workers
resulting in late delivery of products and
increased lead time leading to loss of
productivity
Continuous acquisition of small firms which
distracted management from their main issues
Idle machinery and tools
Problems Faced
Financial issues:
According to their CFO Yung credit situation is
tight.
They have to generate cash from costly resources
as expensive as 12% p.a.
Human resources issues:
Hiring a skilled worker would cost $1500
Supervisor cost for these workers $25 per hour +
33% for benefits
Training of unskilled worker takes 4 weeks during
which full wages are paid
Recommendations
Include overtime
The company should not hire new skilled
laborers; instead they should train unskilled
laborers for the purpose
Retention of a well-trained, stable, and
productive workforce, with reduced turnover