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Consumer Behavior in Online Shopping Survey

This document appears to be a survey about consumer online shopping behaviors and preferences. It collects information about demographics like gender, age, occupation and income. It asks respondents about their preferred methods for shopping various product categories online versus in stores. Additional questions gauge monthly online spending habits, shopping frequencies, reasons for online shopping, perceptions of buying apparel/accessories online, issues with online shopping, and levels of agreement with statements related to online shopping experiences. The survey aims to understand consumer preferences and patterns regarding online retail.

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PrashantKhedekar
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14 views2 pages

Consumer Behavior in Online Shopping Survey

This document appears to be a survey about consumer online shopping behaviors and preferences. It collects information about demographics like gender, age, occupation and income. It asks respondents about their preferred methods for shopping various product categories online versus in stores. Additional questions gauge monthly online spending habits, shopping frequencies, reasons for online shopping, perceptions of buying apparel/accessories online, issues with online shopping, and levels of agreement with statements related to online shopping experiences. The survey aims to understand consumer preferences and patterns regarding online retail.

Uploaded by

PrashantKhedekar
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Survey on Consumers Behaviour pattern

Towards online Shopping


Name: __________________________________
Gender: Male
Female
Age: 18-24
25-30
30 & above
Occupation: Student
Service
Business
Income Level (Monthly):
Less than 2000
2000-5000
5000-10000
40000-Above

10000-40000

In general, How you prefer to do your shopping of the following


products/Service:
Product/Service
Over the
Retail/Sto
Internet
re
Apparels
Accessories
Electronics
Books/Cd 's
Toys
Computer products
Movie Ticket
Groceries
Traveling Tickets
Cosmetics

How much money you spend monthly in online shopping? (In Rupees)
100 -500
500-1000
1000-5000`
5000-Above

How frequently you buy/shop online?


Once in a month
2-3 times in a month Once in 3 months
in 6 months

Once

When do you feel need to shop online?


When I need home delivery
When I want something unique & special
When I dont have time to find things by different markets
When I need to compare prices
Any other (Specify) _____________________

Do you think buying Apparels & accessories online is beneficial?


Yes
No

What are your issues regarding online shopping?


Touch & feel
Online payment Security Issues No guarantee
Possibility of forgery
Too much clutter
Any other
_____________

Recall your past online shopping/buying experience & please indicate your
degree of agreement with the following statements:
Stron
Agre
Neither
Disagr Strong

gly
Agree
I prefer making purchase
from internet than using
local malls or stores
I can get the latest
information the
regarding different
products/services
Online shopping is more
convenient than in-store
shopping
Online shopping saves
time over in-store
shopping
Online shopping allows
me to shop anywhere &
at anytime
Online shopping
provides me with regular
discounts & promotional
offers.
Cash on delivery is a
better way to pay while
shopping on internet
I have faced problems
while shopping online
It is important for me to
touch & feel certain
products before I
purchase them.
I trust the delivery
process of the shopping
websites.

Agree nor ee
Disagree

ly
Disagr
ee

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