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Effective Language Use in Communication

This document discusses using clear and concise language when communicating. It recommends using everyday words and avoiding jargon. Signposting ideas with summaries and questions can help engage listeners. Dramatic structures like rhetorical questions can make language more interesting. The overall message is that simple, direct language is best for effectively conveying information to others.

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An Le
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6 views10 pages

Effective Language Use in Communication

This document discusses using clear and concise language when communicating. It recommends using everyday words and avoiding jargon. Signposting ideas with summaries and questions can help engage listeners. Dramatic structures like rhetorical questions can make language more interesting. The overall message is that simple, direct language is best for effectively conveying information to others.

Uploaded by

An Le
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Language

Signposting
Formality
Useful expressions

E
G
A
U
LANG

LANGUA
G

Contents
E

Signposting

Formality

Useful expressions

LANGUA
G

Signposting
E

The person who uses a lot of big


words is not trying to inform you;
hes trying to impress you.
O. Miller

Managers have to know language,


to understand what words are and
what they mean.
Peter Drucker

LANGUA
G

Signposting
E

Which of the following statements do


you agree with? (Yes/No/Maybe)
1. When you have a large vocabulary, you
should use it.
2. Knowing and using the jargon shows you are
competent.
3. Simple words are best.
4. Long, elaborate sentences are a sign of a
good speaker.

LANGUA
G

Language the dont


E

Avoid a jargon
Avoid complex phrases
Avoid being too formal
Avoid long statements

LANGUA
G

Language the do
E

Use everyday language


Use concrete words
Use rhetorical questions
Use dramatic questions
Use dramatic structures

LANGUA
G

Dramatic structures
E

Examples
1. The price was really surprising -> What was
really surprising was the price./ What
surprising was the price.
2. The flower is beautiful. -> What a beautiful
flower!
3. The Old Man and the Sea is my favorite book.
-> This is my favorite book, The Old Man and
the Sea.

LANGUA
G

Signposting
E

Signpost
Summarize
Use check-up questions

LANGUA
G

Signposting
E

Make it interesting
Stories/ anecdotes
Explain by analogy
Involve them
Ask questions
Pause until reply

Thank You !
See you next time!

E
G
A
U
LANG

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