TBM Consulting Group
Operational Excellence One Point Lesson
Two Bin System for Visual Control
Category: Visual Control Business: Service Vehicles Lesson: 22 Author: Gary Rascoe
PROBLEM OR OPPORTUNITY
Product used for daily service did not have a visual replenishment level. A service provider may
run out of a necessary product causing rework or lack of adequate service.
BEFORE
AFTER
Product placed in bucket,
level is not visible
Two bin system using clear
containers for easy visibility
COUNTERMEASURE
Create a two bin system using clear containers.
Product level is easily visible.
When one container is emptied, the second container is used. When the service vehicle
returns to base, then the empty container is restocked and the product is rotated to ensure
first in, first out
RESULTS
The visual two bin system helps prevent running short of material to service an account.
It also reduces the amount of time the driver spends on the pre-trip inspection; no need
to open the bucket to check product level and to decide whether more is needed.
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