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CRM Integration for Radio Networks

The document describes an intelligent mesh radio network for utility metering that uses two-way communication between smart water meters in the field and a head end system. The smart meters communicate via RF mesh or GPRS networks to concentrators and then to the head end, which includes a meter data management system. The head end integrates with backend systems like CRM/billing software over standard interfaces. It notes some limitations of existing single-communication PLC networks and a lack of standards for head end interfaces.

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0% found this document useful (0 votes)
3 views4 pages

CRM Integration for Radio Networks

The document describes an intelligent mesh radio network for utility metering that uses two-way communication between smart water meters in the field and a head end system. The smart meters communicate via RF mesh or GPRS networks to concentrators and then to the head end, which includes a meter data management system. The head end integrates with backend systems like CRM/billing software over standard interfaces. It notes some limitations of existing single-communication PLC networks and a lack of standards for head end interfaces.

Uploaded by

steelomatic
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

INTELLIGENT MESH RADIO NETWORK

Utility
MDMS
Kamstrup
or 3rd party

Head End

GPRS/TCP-IP
Two-way communication
Concentrator

MDMS
UtiliDriver

CRM/Billing

GPRS

Water Meters

INTEGRATION BUS

SMAR
T
METE
R

SMAR
T
METE
R

DEPLOYED IN THE FIELD

Com
muni
catio
n

RF
Mesh
/GPRS

Head
End
Meter
Data
Manage
ment
System

Vending
System

Head
End

BACK OFFICE

CRM/Bill
ing

OMNIA SUITE

Integration Points

IDIS

Only 1 communication medie PLC


Old S-FSK Technology
Only 1200-2400 baud narrow band
communication
Partly proprietry standard
Only partly DLMS compliant
Project references?

Today, there does NOT exist any


standard for the Head End System
interface so who will take
responsibility for the Head End
interface?

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