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Computer Troubleshooting Techniques Guide

The document discusses various steps in troubleshooting computer problems such as backing up data before making changes, trying additional troubleshooting steps if the initial changes did not fix the error, clearing CMOS settings if a computer won't boot, ensuring proper CPU voltage to avoid damage, considering drive positions and jumper settings when using cable select for multiple hard drives, documenting repair processes to avoid repeating previous steps, using flash BIOS to upgrade the BIOS, video ports on the back of computers, and using printer utilities as a diagnostic tool for printer issues.

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6 views1 page

Computer Troubleshooting Techniques Guide

The document discusses various steps in troubleshooting computer problems such as backing up data before making changes, trying additional troubleshooting steps if the initial changes did not fix the error, clearing CMOS settings if a computer won't boot, ensuring proper CPU voltage to avoid damage, considering drive positions and jumper settings when using cable select for multiple hard drives, documenting repair processes to avoid repeating previous steps, using flash BIOS to upgrade the BIOS, video ports on the back of computers, and using printer utilities as a diagnostic tool for printer issues.

Uploaded by

api-3729297
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Module 13 – Tutorial

1. Before implementing a solution to a computer problem, what is one precaution that should be
taken?

2. A technician is troubleshooting a computer problem. After making changes to the computer,


the error still exists. What should the technician do next?

3. Describes a way to clear the CMOS settings in a computer that will not boot.

4. What will be the result if the voltage is not set correctly for the CPU?

5. A technician is installing two hard drives on a single IDE cable and wants to use the cable
select (CSEL) option of master/slave determination. Which information should the technician
consider when using CSEL?

6. A computer technician is working for a medium sized school district. Which step in the
troubleshooting process is important to help avoid repeating repair processes that were
performed previously?

7. Which technique may be used to upgrade the BIOS on most current motherboards?

8. Which describes the video port on the back of a computer?

9. What is a convenient troubleshooting and diagnostic tool to use when dealing with printer
problems?

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