Leaders' overreliance on "DEI programming" is one of the biggest barriers in the way of real progress toward achieving #diversity, #equity, and #inclusion. Do you know where these events came from? The lunch and learns, cultural heritage celebrations, book clubs, and the like? Historically, these were all events put on by volunteer advocates and activists from marginalized communities who had little to no access to formal power and yet were still trying to carve out spaces for themselves in hostile environments. For leaders to hire figureheads to "manage" these volunteer efforts, refuse to resource them, and then take credit for the meager impact made nonetheless is nothing short of exploitation. If your workplace's "DEI Function" is a single director-level employee with an executive assistant who spends all day trying to coax more and more events out of your employee resource groups? I'm sorry to say that you are part of the problem. Effective DEI work is change management, plain and simple. It's cross-functional by necessity, requiring the ongoing exercise of power by executive leadership across all functions, the guidance and follow-through of middle management, the insight of data analysts and communicators, and the energy and momentum of frontline workers. There is no reality where "optional fill-in-the-blank history month celebrations" organized by overworked volunteers, no matter how many or how flashy, can serve as a substitute. If your workplace actually wants to achieve DEI, resource it like you would any other organization-level goal. šÆ Hire a C-Level executive responsible for it or add the job responsibility to an existing cross-functional executive (e.g., Chief People Officer) šÆ Give that leader cross-functional authority, mandate, headcount, and resources to work with other executives and managers across the organization on culture, process, policy, and behavior change šÆ Set expectations with all other leaders that DEI-related outcomes will be included in their evaluation and responsibility (e.g., every department leader is responsible for their employees' belonging scores and culture of respect in their department). šÆ Encourage responsible boundary-setting and scoping of volunteer engagement, ensuring that if Employee Resource Groups and DEI Councils/Committees want to put on events, it is because they are energized and supported to do soānot because they feel forced to run on fumes because it's the only way any impact will be made. It's long past time for our workplaces' DEI strategies to modernize away from the volunteer exploitation of "DEI programming" toward genuine organizational transformation. What steps will your leaders take to be a part of this future?
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Youāre not alone if youāve noticed that, despite the time and resources invested, the DEI training programs in your organization arenāt delivering the impact you expected. The reality is, success isnāt just determined by the commitment of the participants āitās heavily influenced also by how the program is structured and delivered. There are key signs to watch for that may suggest your DEI program is like a broken ladder, making it difficult for employees to climb toward meaningful change Here are 8 common pitfalls to watch out for, and what you can do to ensure the DEI trainings in your organization make a lasting impact: āĀ Single-session workshops ā Ā Effective DEI programs involveĀ spaced learning, delivered over time to allow for deeper understanding and lasting impact āĀ Same content forĀ people in different rolesĀ ā Ā Does the training feel generic, like itās meant for everyone but relevant to no one? A good DEI program should beĀ tailored to specific rolesĀ and the needs of your group. āĀ Focusing on compliance and what not to do ā Ā The focus should be onĀ modeling inclusive behaviors and showing what to do in real situations and how to incorporate them into daily work āĀ Copy-pasting training content from global DEI programs ā Ā If it feels like the examples or exercises donāt really apply to your workplace, the content may have beenĀ copy-pasted from global programs.Ā CheckĀ how the material has been adjusted to reflect your specific organizationās culture and challenges. āĀ Run by passionate DEI advocates with no facilitation experience ā Ā A passionate facilitator is great, but they should also know how toĀ manage group dynamicsĀ and keep discussions productive. Pay attention to whether the facilitator is able to navigate complex conversations and make the space feel safe for everyone. āĀ Raising awareness without driving behavioral change ā Ā DEI training should focus onĀ translating awareness into concrete actionsĀ that people can startĀ practicing immediately. āĀ Ignoring pushback and concerns ā Ā A DEI training that shies away from tough conversations might miss real issues. Good training fostersĀ open dialogue, allowing participants to voice concerns and discuss challenges openly. āĀ No follow-up or next steps ā Ā A truly impactful program providesĀ follow-up phasesĀ for implementation, ensuring the lessons learned are integrated and built upon. By paying attention to these aspects, you can transform the DEI training program into one that delivers meaningful, lasting change. Do any of these issues resonate with you?Ā Iād love to hear your thoughts!
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This is one I've been reflecting on for quite some time: my fellow #diversity and #inclusion practitioners are burning out. š¤Æš©šµš«š„ Some reasons behind that are quite obvious: many of us have been put in our roles with little-to-none preparation or onboarding, by business leaders with too much of a sense of urgency given the pressure on organisations to respond to the unprecedented social unrest right after George Floyd was murdered in 2020. Given the lack of planning, many took over roles with loose job descriptions, slim budgets and indifferent peers. No wonder the formula didn't work. There's more to that, though. As this Harvard Business Review article highlights, this job demands constant emotional labour and surface acting (when people try to fabricate positive emotions when they do not genuinely feel positively and suppress negative emotions when they feel them) ā particularly for professionals of colour. As a result, frustration and exhaustion mount. Here's what any wise business leader can do to actually set their DEI leaders up for success: rethink how your DEI programmes are designed. When programmes take whatās known as a "discrimination-and-fairness" paradigm approach, DEI leaders experience more burnout because the organisationās focus assumes employee differences are sources of problems that must be managed. Alternatively, when organisations take a "learning-and-effectiveness" approach, which values employees for who they are, #burnout is less frequent. How does one do that, though? 1ļøā£ Conduct regular DEI climate assessments: rely on surveys to get insights, so you can count on effective benchmarks to assess future progress (other than over-relying on subjective notions of success on the role); 2ļøā£ Assess and improve HR policies to ensure equity: there's only so much a DEI leader can do if our HR policies are stuck in the last century āĀ we gotta ensure whenever inequities emerges there's a plan to redress them; 3ļøā£ Top management must demonstrate consistent, enthusiastic DEI support: racism, sexism, ageism and all the other - isms were not invented by a single person, so can't be addressed by a DEI leader alone. It takes a village and here it's critical that the C-suite not only leads by example, but also ensures there's clarity that complacency or indifference to DEI have no place in the organisation; 4ļøā£ Institutionalise DEI roles with the power and resources to effect change: give us the money and access to the resources needed to have the impact that's envisioned. We gotta have a seat at the table if we want to really walk our talk; 5ļøā£ Provide resources for social support when emotional regulation is necessary: this job is tough! Ensure DEI leaders have access to peer networks, external coaches and/or industry mentors. We gotta help each other here. What other tips would you add to this list, based on your experience?
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š DE&I Initiatives: Tokenism vs. True Impact DE&I as a brand has been associated with too many tick-box exercises. Inclusion is more than just a box to tickāitās a culture to build. Too often, DE&I initiatives fall into the trap of looking good on the surface without creating real change. Hereās a look at 5 tokenistic DE&I measures vs. 5 impactful strategies that drive meaningful transformation. šš¾ Tokenistic DE&I Measures š« One-Time Diversity Training ā A single, isolated training often doesnāt lead to lasting behavioral change or deeper understanding. Public Statements Without Action ā Leadership statements on diversity are valuable, but they need tangible actions to back them up. Unfunded ERGs (Employee Resource Groups) ā Forming ERGs without budget, leadership support, or influence can make them feel tokenistic and sidelined. Hiring Quotas Without Inclusion Efforts ā Bringing in diverse talent without creating an inclusive culture leads to high turnover and disengagement. Celebratory Events Without Systemic Change ā Cultural events are great, but without addressing structural inequities, they risk being surface-level gestures. Measures That Make Real Impact š” Ongoing Education & Training ā Embed regular, in-depth DE&I training across all levels, with follow-ups and reinforcement to encourage sustainable change. Accountability & Action Plans ā Move beyond statements by setting measurable DE&I goals, tracking progress, and holding leaders accountable. Empowered, Supported ERGs ā Fund ERGs and give them a voice in decision-making, showing that diverse perspectives shape the organizationās direction. Inclusive Culture Building ā Train managers to foster a culture where all voices are valued, and diverse employees feel they truly belong and can grow. Systemic Change Initiatives ā Address equity in areas like pay, promotion, and representation in leadership to tackle root issues beyond symbolic gestures. True inclusion requires more than optics; itās about creating spaces where everyone feels they can be themselves, contribute, and thrive. Letās commit to the kind of DE&I work that goes beyond tokenism and creates genuine, lasting change. š± #DEI #InclusiveLeadership #CultureChange #Diversityandinclusion #Leadership
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Iāve spent the past few days on calls and emails, helping leaders, HR professionals, and DEI practitioners figure out how to meet this moment without burning out. Ā Itās not uncharted territoryāweāve weathered years of upheaval, learning to adapt, keep things moving, and care for our teams. But itās still hard, and it helps to remember that you donāt have to do it alone. Navigating this moment can feel like walking a tightrope. The issues demanding our attention seem endless. On the one hand, weāre expected to stay neutral, steering clear of politics at work, and on the other, staying silent when team members feel the real impacts of decisions can feel like letting them down. In moments like these, lean on the beautiful basics: ā Be a steady presence. You donāt need to have all the answersāno one does right now. What matters most is showing up for your team with care and consistency. Build trust and show them youāll figure out whatever comes next together. ā Lean into your workplace rhythms. Every team member should know that a safe work environment is a priorityāa place where they can turn, be heard, and find supportāwhile respecting that some may choose to opt-out. If statements are your thing, go for it. It doesnāt have to be a big production. Use meetings, check-ins, or 1:1s as intentional moments to listen and connect. A simple "How can I support you?" or a thoughtful note can go a long way. ā Be clear about safety and well-being. Let your team know itās OK (and encouraged) to step away, recharge, and care for themselves or their families. Be equally clear that harm to co-workers wonāt be tolerated. Revisit your shared values and code of conduct (or create one if missing). If formal benefits arenāt available, small gesturesālike gift cards, mindfulness breaks, or a fun playlistācan boost energy and lift spirits for those feeling worried, disengaged or burned out. ā Donāt forget about you. āYou canāt pour from an empty cupā is a saying for a reason. Set boundaries, ask for support, and prioritize your well-being. Youāre modeling what care and balance look like for your team. If your organizationās values and principles feel unclear, let this be your signal to take stock. Your team is paying attention. Show up with confidence, heart, and a steady presence. Youāre not just navigating a moment; youāre shaping the conditions for your team to thrive. Thatās powerful, meaningful workāand it starts with you. How are you showing up for your teams right now?
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This "disillusionment with DEI" we're seeing today reminds me of the Ostrich Effect, where both companies and DEI professionals are acting like ostriches. Companies rebranding DEI into some "meritocracy excellence" fluff or those completely halting investment in it are burying their heads in the sand to avoid acknowledging that people are diverse and will continue to have different needs and access to opportunities. By ignoring this reality, they miss out on their true organizational potential. Younger employees will demand it even more, leading to a loss of competitive advantage in the future. This disillusionment stems from a misunderstanding of the business case for diversity. It doesn't come from merely having different faces in the room. You must strategize, form teams wisely, address systems and processes, and grow leaders who can create a climate of diverse information exchange. Yes, it takes effort. But the collective intelligence from well-leveraged diversity is your best business case, yet you've never aimed for it because it's unknown and hard. The same goes for DEI professionals who have fed companies false promises. The intention to engage as many people as possible in much-needed changes was noble. However, some of us tried to deliver results alone, without a budget or solid competence, which meant failure from the start. Now, as we observe disengagement, we again bury our heads in the sand as if there's no problem. There is: things don't work this way, and our task is to change the approach, not the mission. We need to think holistically, introduce change consciously, use an evidence-based approach, plan strategically, manage stakeholders, work with influence, and not promise to deliver anything without the resources. DEI is a new field, and it's no surprise we're all learning as we move forward. That's normal. What's not normal is to remain rigid in our thinking and approaches. Diversity work, in my opinion, starts with mindset work. It begins with thinking in first principles, then in systems, realizing cognitive and emotional processes involved, mitigating bias in our judgment, self-discovery, understanding the social context and power dynamics, discovering others who are different from us, learning evidence-based methods to address decision-making pitfalls, and finally, acting thoughtfully. It's not as fun as taking an industry report that says diversity drives performance and buying one-off easy solutions, I get it. But ignoring it like an ostrich moves us nowhere, and we've all got a bright future to move towards together. ________________________________________ Looking for more insights on better thinking? šØ Join my free newsletter: https://lnkd.in/dsyQSRxV
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In the wake of the recent executive orders targeting DEIA initiatives within federal organizations and beyond, itās clear that the current administration is setting the stage for broader attacks on inclusion efforts. From the establishment of a āhotlineā for reporting DEI language to the appointment of DEI critics to key leadership roles, these actions are not just a government matterāthey are a signal of whatās to come for private businesses. As Iāve said before, itās going to get worse before it gets better. However, instead of retreating, we must act now. The playbook being deployed isnāt new, and itās more important than ever to double down on creating cultures of belonging and environments where all voices are valued and heard. Here are six actionable steps leaders can take to safeguard and strengthen their commitment to building inclusive workplaces: 1. Embed DEI Into Core Business Strategy Treat DEI as integral to your business strategy, not a separate initiative. Align DEI initiatives with organizational objectives, and tie them to measurable outcomes like employee retention, innovation, and customer satisfaction. Pro Tip - Ensure Merit, Excellence & Intelligence (MEI) is highlighted. 2. Invest in Psychological Safety Ensure your workplace fosters open communication where employees feel safe to express themselves without fear of retaliation. This foundation of trust enables innovation and builds stronger, more cohesive teams. 3. Be Transparent and Data-Driven Use metrics to assess the current state of your culture and workforce. Share findings transparently with employees and leadership. Pairing data with storytelling humanizes the numbers and helps make the business case for DEI. 4. Strengthen Leadership Equip leaders with the cultural competency and tools they need to champion inclusion authentically. Empower them to drive change at every level of the organization, making them visible advocates for a culture of belonging. 5. Collaborate Across Sectors Join forces with advocacy groups, industry leaders, and community organizations to share resources, amplify impact, and stand united in advancing inclusion. This collective approach can strengthen resilience against external pressures. 6. Listen, Learn, and Adapt Create regular opportunities to listen to employees and communities impacted by your decisions. Use their feedback to refine and adapt your DEI strategies to remain relevant and effective. While the current climate might be challenging, this is also an opportunity to reaffirm your commitment to creating workplaces where everyone feels valued and supported. Proactive leadership in the face of adversity not only protects your organization but also positions it for success as workforce and market demographics continue to evolve. Rise to meet the challenge, stay the course, and collaborate to create a workplace where belonging thrives. Together, we can ensure our workplaces are resilient and inclusive moving forward.
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š§šµš² šš²š¶š“šµš šš² š°š®šæšæš: ššš š½šæš®š°šš¶šš¶š¼š»š²šæ šÆššæš»š¼šš The most insidious part of DEI burnout? It masquerades as passion. "I'm just tired because I care so much." "It's important work, so of course it's draining." "If I don't do it who will?" As DEI practitioners, we normalise carrying emotional burdens that would be considered unsustainable in any other profession. The constant explaining. The way your cynicism grows as you hear the same replies to funding requests. The smile you maintain when someone says something problematic in a meeting and everyone looks to you. The daily choice between speaking up and preserving your energy and career prospects. We call it emotional labour for a reason: ā”ļø Processing others' discomfort while suppressing your own reactions ā”ļø Being expected to educate with infinite patience, regardless of how many times you've had the same conversation ā”ļø Absorbing the trauma and frustration of underrepresented colleagues while maintaining professionalism ā”ļø Navigating criticism from all sidesātoo radical for some, not radical enough for others ā”ļø Carrying the invisible weight of representation, especially if you're from a marginalised group yourself What makes this particularly exhausting is that we're often working against our own trauma responses. Every microaggression we address may echo personal experiences we've had. The first step to managing burnout is recognising it's not just fatigue - it's a natural response to an unsustainable dynamic. Three strategies that have helped me: Setting explicit boundaries around educational labour ("I'm happy to recommend some resources, but won't be explaining this concept today") Creating restoration practices that are non-negotiable (What's yours? Mine is 30 minutes of outdoor time before opening emails and on days I'm feeling less active I make myself a chai and escape with some netflix lol) Building a community of other practitioners who understand without explanation. What's your experience with DEI burnout? What restoration practices work for you? This is the first post in my 6-week series on DEI practitioner barriers. Next week: Navigating Organisational Resistance. #DEIBurnout #EmotionalLabour #DEIPractitioners #DEICoach Image Description: Black background, blue border with text reading "The weight we carry" DEI practitioner burnout
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Google just agreed to pay $50M to settle a racial bias lawsuit. But the real story? The warning signs were there years agoāand they were ignored. šØ Back in 2018, over 20,000 Google employees staged a global walkout, protesting how the company handled sexual harassment claims, and the $90M exit package they gave to an executive, Andy Rubin , the creator of the Android software, even after the company concluded that a harassment claim against him was credible! Then came April Christina Curley, a diversity recruiter at Google who raised concerns about how Black candidates from HBCUs were treated. Her reward? She was dismissed. And now, years later, the company is paying the priceāeconomically and in their reputation. Having spent decades in tech and corporate leadership, Iāve seen this movie before! These situations unfold slowlyānot all at once, but in small missteps that are ignored. But Iāve also seen how powerful it can be when a leader listens early, acts with intention, and builds a fair system of accountability with checks and balances before a crisis forces their hand. But this isnāt just about Google. Itās about every company out there that thinks DEI is optionalāespecially now in face of all the anti-DEI actions and rhetoric. To these leaders I say, "proceed at your own risk, because data and history show just the opposite to be true." ā It's a fact that when done right, DEI is a safeguard that helps you attract the right talent, retain your best people, improve decision-making, and yes, it protects you from the kinds of legal and reputational risks that make headlines. So what can organizations do today to build a stronger, safer culture? Here are 4 things I'd recommend: š Make inclusion measurable ā DEI isnāt fluff. Use real-time data to find out where the gaps are, whatās working and whatās not. 𤩠Create safe spaces for feedback ā Anonymity isnāt dangerous. Itās how you achieve transparency as an organization and get honesty from your employees. š Audit your people processes ā From hiring to promotions and pay equity ā unconscious bias will creep in over time unless you actively manage and remove it. š ļø Equip your managers ā Inclusive leadership isnāt innate. Itās a skillāone that can be modeled and developed. If youāre re-thinking your DEI strategy in this new environment, I encourage you to read the full story (link to be posted in the comments) and feel free to add a comment or DM me. Let's get the conversation going. The stakes are too high to get it wrong. š§ Itās time we stop treating DEI as a ānice to haveā that can change with the way the wind is blowingāand start seeing it for what it really is; a core business function that protects and propels organizations. Because when inclusion is real, everyone wins. š #Leadership #Culture #HBCU #Inclusion #DEI #HR #BusinessStrategy #EmployeeExperience #Retention #Accountability #Android #settlement #lawsuit Image credit: The Source Los Angeles. š
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Even the most basic DEI training sessions can get pushback. A few years back, I was working in a fractional role supporting with some trainings and ongoing Chief People Officer leadership. We did a very basic trans-affirming training for the team and got some pretty spirited feedback claiming we were trying to "indoctrinate" the team and "push a liberal agenda." The screenshot below is how I responded. // I have folks reach out to me sometimes about how to handle backlash, so I wanted to share my approach in case it helps others facing similar issues. ć° Try not to be reactive or respond from a place of personal offense. Maybe it's just me, but I tend to see red when I get a message like this. I typically step away, take a pause, and then come back and respond. Try to respond with a neutral tone. Even if you disagree with everything shared, if nothing else, validate their right to express their thoughts. ć° Reinforce the purpose of the training. Focus on the core values behind the trainingāsafety, respect, and inclusion. Explain that the goal is not to promote a political or ideological agenda but to create a workplace where everyone feels safe and valued, regardless of their identity. ć° Point to data and lived experience: Point out that DEI training is backed by research and the lived experiences of marginalized individuals. Itās about addressing real issues like discrimination and exclusion, which even if they aren't a major issue in your workplace, are present in many workplaces. ć° Clarify the difference between personal beliefs and workplace conduct. Look, I would love to be in the business of changing harmful beliefs, but that's not a super productive line of work. Make it clear that employees are not being asked to change their personal beliefs but are expected to uphold standards of respectful behavior toward all coworkers, clients, and customers. ć° Offer ongoing support and resources. Let employees know that DEI is an ongoing journey. Provide additional resources, open up space for further conversations, and make it clear that you are available to answer any specific concerns they may have. This is also a great way to contain future issues and encourage that they come straight to you with concerns. Pushback is a part of DEI work, but itās an opportunity to educate, engage, and ensure that everyone understands why inclusion really matters.
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