Confession: I'm a nervous public speaker… (yet I’ll make $1M+ from keynotes this year). Here are 9 strategies that turned my deepest fear into a powerful strength: PHASE 1: PREP WORK Strategy 1: Study the Best. We have the world's best speakers at our fingertips. Use them. Find 3-5 speakers you admire. Watch their talks on YouTube at 0.75x speed. Take notes on their structure and pacing, voice modulation, movement and gestures, audience engagement. Strategy 2: Create Clear Structure. Great speakers don't deliver speeches, they tell stories. Map your journey explicitly: opening hook, 3 key points, memorable close. Tell the audience where you're taking them. Strategy 3: Build Your "Lego Blocks." Don't memorize your entire speech. That's a trap. Instead, perfect these moments: your opening 30 seconds, key transitions, punchlines and closers. Practice in segments, not sequences. When things go sideways (they will), you'll adapt instead of freeze. Weird trick: Practice once while walking or jogging. It simulates the heart rate spike you'll feel on stage. PHASE 2: PRE-STAGE Strategy 4: Address the Spotlight. The Spotlight Effect: We think everyone's watching our every move. They're not. Use the "So What?" approach: Name your worst fear, ask "So what if it happens?", realize it's never that bad. You'll stumble? So what. Life goes on. Your family still loves you. Strategy 5: Get Into Character. Create your speaker persona. Ask yourself: What traits do they have? How do they move? What's their energy? Flip the switch. Become that character. It's not fake, it's your best self. Strategy 6: Eliminate Stress. The "Physiological Sigh" kills anxiety fast: Double-inhale through your nose, long exhale through your mouth, repeat 2-3 times. Science-backed. Immediate impact. PHASE 3: DELIVERY Strategy 7: Cut the Tension. Last week, they asked what song I wanted to enter to. I said "Girl on Fire" by Alicia Keys. They thought I was joking. I wasn't. "It's my 1-year-old's favorite song. Figured he'd be more excited to watch if Dad entered to his jam." Instant laughter. Tension gone. Audience on my side. Find your tension breaker. Use it early. Strategy 8: Play the Lava Game. Your pockets and torso are lava. Don't touch them. This forces you to gesture broadly, open your body, project confidence. Big gestures early build momentum. Strategy 9: Move Purposefully. Don't pace like you're nervous. Move like you own the room. Slow. Deliberate. Purposeful. Use movement to create dramatic pauses. Let your words land. Start with one speech, one strategy: Pick your next presentation—could be a team meeting, a toast, whatever. Choose ONE strategy from this list. Master it. Then add another. Public speaking is a muscle. These strategies are your workout plan. The more you practice, the stronger you get. Remember: Everyone gets nervous. The difference is having a system. Now you have one. Use it. Practice it. Watch yourself transform.
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You know that sinking feeling… Someone interrupts your carefully prepared presentation with “But what about...?” and raises a point you never considered. Everyone is looking at you, and you feel the weight of the world on your shoulders. In that moment, the idea or solution you’ve been presenting weighs in the balance. Address the resistance well, and your idea will likely be adopted with even more optimism than before. Address it poorly, and your idea is as good as gone. Here’s a quick overview of my “RAP” formula that you can use in these moments to turn blindside objections into “aha” moments. 1. R: Recognize the type of resistance you’re facing: - Logical resistance (conflicting data or reasoning) - Emotional resistance (values or identity challenges) - Practical resistance (implementation concerns) 2. A: Address it proactively in your presentation: - For logical resistance: Acknowledge competing viewpoints before they’re raised. "Some might point to last quarter’s numbers as evidence against this approach. Here’s why that perspective is incomplete..." - For emotional resistance: Connect your idea to their existing values. "This initiative actually strengthens our commitment to customer-first thinking by..." - For practical resistance: Demonstrate you’ve considered the real-world constraints. "I know this requires significant change. Here’s our phased implementation plan that accounts for..." 3. P: Provide a path forward that transforms resistance into alignment: - Give them space to voice concerns (but in a structured way) - Incorporate their perspective into the solution - Show how addressing their resistance actually strengthens the outcome The most powerful thing you can say in a presentation isn’t "trust me", it’s "I understand your concerns." When you genuinely see resistance as valuable feedback rather than an obstacle, you’ll find your ideas gaining traction where they previously stalled. #CommunicationSkills #BusinessCommunication #PresentationSkills
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I am going to allow myself a small pat on the back today and acknowledge that I am told often that I am good at communication. But like any skill, it was built over several years. In my case, unconsciously. It's a journey that started at Cluny Matriculation in Salem. My school in a small town, where we were given endless opportunities to hone our communication skill through debates, composition writing, quizzes, spelling and word forming competitions, the dreaded Wren& Martin. There was this lovely tradition of reading the day’s news aloud in the school assembly, something I excitedly waited for my turn. English was mandatory and slipping into any other language even during recess meant paying a fine. It felt strict at the time, but it taught discipline and brought in language proficiency. At St. Joseph’s, as a school pupil leader, I often had to get onto the stage with little or no preparation. That molded me, literally by fire, and removed any fear of public speaking. I now know that communication comes together through the 3Cs: content, context, and connection. ✅Content is knowing your subject inside out. What are you talking about? Do you understand the data, the facts, the nuances? Are you prepared to answer any questions that come your way? Expertise and confidence in your subject matter form the foundation of any presentation. ✅Context is understanding your purpose and the situation. Are you sharing, persuading, influencing, or seeking investment? Who is in the room, and what do they need to take away? How you frame your content; slides, writing and stories; changes depending on your objective and audience. ✅Connection is about reading the audience, adjusting on the fly, and making your message land. Too focused on your own script, and you miss cues. For example, a silence could mean awe or disinterest. The right connection allows you to pause, tone up what resonates, tone down what doesn’t, and keep people engaged. ⚠️A secret sauce to add to the mix is our personal style. How we like to speak, articulate, and use body language. All of which shapes a tone that is uniquely ours. It should be a style we are comfortable with and reflects our authentic self. As leaders, communication is an essential skill. I also believe it’s a skill you can build at any age. It all starts with intent and mindful preparation. I used to practice speeches aloud when in school; now I visualize the space, the audience, and the reactions I hope to see. I sometimes think through a backup plan also. The key is to go into every presentation not as a test but an engagement. With all this prep, some presentations might still not land. That's where experience will make us better as we learn to roll with the punches. With clarity, mindfulness, and practice, any presentation becomes an opportunity to connect and make an impact. Day 19 of #writingchallenge #communication #publicspeaking #stories
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Why Every #Speaker Needs a “Digital Coach” and Why I Chose #SpeakerPlusAI™ 🎤 A great talk feels effortless, but behind the scenes it’s data, rehearsal, and ruthless feedback loops. After three TEDx stages this year, here’s what SpeakerPlusAI uncovered for me 👇 5 Evidence-Backed Insights from My Reports 1️⃣ Story Density Wins. Emotion-anchored narratives lifted audience recall by 42 % over stat-only segments. 2️⃣ Explicit Sign-Posts Matter. Talks with clear “First…Next…Finally” phrasing boosted note-taking and post-event shares. 3️⃣ Optimal WPM = 160–170. Crossing 180 WPM cut comprehension by a full point on live polls. 4️⃣ Slide Simplicity Rule. ≤ 6 words or 1 image per slide nearly doubled audience eye-contact time. 5️⃣ Pauses > Filler. A 2-second silence after a key stat scored higher than any “um, you know.” 👉 SpeakerPlusAI surfaced these patterns from thousands of data points—far faster (and kinder!) than any human coach. How You Can Leverage It 🔹 Upload a rehearsal video → get a granular rubric score (behavior, pace, visuals, etc.). 🔹 Benchmark yourself against TED-level talks. 🔹 Target one micro-habit per week (e.g., gesture variety) and watch the dashboard trend upward. I’m challenging every keynote speaker, sales leader, professor, and startup founder: run your next presentation through SpeakerPlusAI before you step on stage. 👥 Tag a colleague who’s prepping a talk, share your biggest speaking struggle in the comments, and let’s crowd-source solutions. Let’s make stages smarter—one data-driven insight at a time. #PublicSpeaking #AItools #SpeakerPlusAI #PresentationSkills #Leadership #ContinuousImprovement #DrGPT
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Speaking on a stage isn’t the only kind of communication that matters. The real test of leadership? How you communicate when there’s no spotlight. In the hallway. In the one-on-one. In the high-stakes meeting that never makes it to LinkedIn. Your ability to speak clearly, confidently, and compellingly directly impacts trust, alignment, and performance. At Career Thrivers, we teach leaders a simple yet powerful framework for oral communication that creates connection and clarity across every conversation, not just keynotes. Here’s the R.I.S.E.™️ Communication Framework we use: 🔹 R – Relevance: Start with what matters to your listener. What challenge are they navigating right now? 🔹 I – Intent: Be clear about why you’re speaking—what outcome do you want? 🔹 S – Story: Make it memorable. Use narrative and real-life context, not just data. 🔹 E – Engagement: Communication is a two-way street. Invite reflection and response. And if you’re navigating a transition right now, personally or professionally, this isn’t the time to shrink. Uncertainty isn’t a reason to go silent. It’s a reason to get clearer in how you share, so others can help you make the next move. Don’t hide, R.I.S.E. Because your voice doesn’t just reflect where you’ve been, it’s a tool to shape where you’re going. 📌 What’s one area where you want to improve your communication this quarter? #leadershipdevelopment
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The shift from “What do I want to say?” to “What do they need to hear?” changes everything. The biggest mistake communicators make is assuming we know what our audience needs to hear before we’ve truly listened to them. That’s not strategy - that’s gambling with your message. As a result, we are solving our own understanding and priorities, instead of the audience’s actual pain points. Here is the approach that actually works: 1. Start with curiosity - Have conversations with your audience about their challenges and goals 2. Build your message on their reality - Not your assumptions about what should matter to them 3. Test often - Share communications, ask questions, watch reactions closely 4. Adapt based on what you learn - Your audience will tell you what resonates It’s the difference between broadcasting and connecting. Between hoping your message lands and knowing it will. Don’t Assume. Listen. Test. Adapt. Image credit: Pejman Milani
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AI response times, latency, and accuracy are all white noise to your customers. Here's what they *actually* care about: When measuring voice AI success, business metrics are never secondary to technology. Some customers look at technical parameters, but the key metrics are ROI and end customer satisfaction. Metric 1: Increased revenue or reduced costs An accounts receivable department cares about how much was collected, at what cost, and whether there were any escalations, for example, if the AI agent bots didn’t address the customer properly. A sales department cares about how much money was spent qualifying leads and closing deals vs. how much they gained in sales. A customer support department cares about average call handling time and how much their business outcomes increased. Here’s how we measure the ROI of our Voice AI and Real-Time Agent Assist tools: We look at how much time was spent on a call *before* using our voice assist system, and how much was spent *after* using our voice AI agents. We also look at how many more calls agents can take using our tool. For one customer, we reduced average call handling time (and costs) by 20%. Metric 2: Speed of onboarding Real-time agent assist helps cut down the average time it takes to train an agent. Contact centers have high attrition rates of 20 to 30%. The sooner they can train an agent, the better it is for the firm. We track how fast we are able to train our customer’s agents to work independently and productively. Metric 3: Customer sentiment Whether a company is using voice automation or real-time assist to improve human agents’ performance, end customer sentiment is crucial. You can use CSAT or any other metric. But essentially, you're trying to find out if your customers are happier since you launched this new product. Metric 4: Agent satisfaction It’s not enough to measure end customer satisfaction, you also need to weigh stakeholder sentiment. Find out contact center agents’ perspectives on the tool: are they actually finding their jobs easier since the AI product was implemented? Metric 5: Technical capabilities Ask these questions of your voice automation provider: - How many intents did you capture correctly? - Did the bot scale up, ie. did it work with the same kind of latency at high volumes as it did with lower volumes? - Did the call transfer to an agent happen smoothly or did it involve some latency? - Were there instances where the bot was unable to answer any questions? We always start with business metrics when we work with customers. And, because it’s new tech, we do a PoC, MVP or field test for every new customer to make sure: - Our bots work in that specific sector - The customer is going to get a good ROI The bottom line, AI needs to serve business metrics first.
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What makes or breaks you as a leader: How well you hold an audience's attention. You have 5 minutes to present your strategy to the board. But before you're even one slide in... The CFO interrupts with a challenging question. Everyone's watching to see how you handle it. Do you stutter or do you command the room? Over 25+ years, I've presented in Congress, the White House, Fortune 150 boardrooms, and on stages in front of 1000s. And there are 8 techniques I swear by. They're the difference between a speech that people forget, or one they act on. 1️⃣ The PREP Framework Use for: Answering any question with authority. Point: State your position clearly. Reason: Give one compelling reason why. Example: Provide specific proof or evidence. Point: Restate your position. 2️⃣ The Opening Hook Formula (10-10-10) Use for: Starting any presentation with immediate impact. Use 10 words to hook your audience. Take 10 seconds to outline what's ahead. Give 10% more energy than you think you should. 3️⃣ The Pause Technique Use for: Commanding attention and avoiding filler words. Pause 1-2 seconds before answering a question. It gives you breathing room and holds the audience's attention. 4️⃣ The Pyramid Principle Use for: Structuring complex presentations or updates. Start with the conclusion. Then, support with 3 arguments, with evidence for each one. Executives think top down. Give them the answer first, then the supporting logic. 5️⃣ The 3-Touch Rule Use for: Ensuring your message is retained and remembered. Preview the message, deliver it, then summarize. People remember what they hear 3 times. 6️⃣ The 4-Box Story Framework Use for: Making data and strategy memorable. Consider what is (current state). Predict what could be (future vision). Find what's blocking you (key obstacles). Finally, figure out what's needed (clear next steps). Stories stick. Data doesn't. 7️⃣ The Mirror Technique Use for: Building instant connections with any audience. Smile as you speak, and match your audience's energy. It makes a bigger impact than you think. 8️⃣ The Vocal Variety Formula Use for: Keeping your audience engaged throughout. Monotone loses audiences, variety keeps them engaged. Make sure to vary your pitch and project your voice. Once you know which tool to use and when, you'll master any public speech. So, pick one technique to practice this week. Use it in your next presentation, meeting, or high-stakes conversation. Practice it until you master it, then add the next one. Public speaking is a skill, not a personality trait. And thankfully, skills can be learned, practiced, and mastered. Which of these 8 techniques do you already use? Learn more about my speaking events and how I upskill leaders worldwide here 👉 bit.ly/CicelySpeaking. ♻️ Repost this for other leaders who need a framework for public speaking. And follow me, Cicely Simpson, for more on leadership communication that opens doors.
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I've delivered over 100 keynotes in my career. And there's one thing the audience always notices: Preparation. Get everything you need to prepare for your next presentation right here: https://lnkd.in/ek6S8zfC People can tell when you're winging a speech. (And it never feels great to go into anything unprepared.) On the flip side, you can't over-prepare either. When you memorize a script, your talk starts to feel one-note and robotic. I've made both mistakes in my speaking career. But it means I've picked up a lot of tips on how to nail any presentation: ✅ Research your audience and what they care about ✅ Arrive the night before if you're traveling ✅ Ask for photos of the actual room setup ✅ Prepare your wardrobe in advance ✅ Test your tech and have backup plans ready ✅ Define your one key takeaway and structure around it When you feel prepared and settled in, your speech goes much more smoothly. There are 5 ways to grab your audience's attention: 🪝 Bold statement 🪝 Personal story 🪝 Question 🪝 Stat 🪝 Problem-Solution Play around and see which one you like most. (Extra tip here. Write your opening after you've prepared the rest of your speech!) Use the STAR framework for storytelling: → Situation: What was the problem or context? → Task: What needed to be done? What was at stake? → Action: What specific steps did you take to solve it? → Result: What happened? Use numbers, outcomes, or proof. Universal speaking strategies that work everywhere: Power Pause: Pause after key points. 2-Minute Story Rule: Keep stories under 2 minutes or you lose people. Callback Technique: Reference earlier moments later in your speech. When using slides: ✅ Communicate a single idea with each slide ✅ State the main takeaway instead of introducing the topic ✅ Make them scannable ✅ Use specific numbers wherever possible ✅ If a chart requires explanation, cut it from the deck Close with a clear ask: 1️⃣ Summarize your one point in one sentence 2️⃣ Connect it back to their specific problem 3️⃣ Give them a clear next step When you use these, you create an emotional journey for your audience. That allows your message to resonate with them and increase your influence. These frameworks handle the mechanics of presenting well, but how to actually connect with people is harder to put in a checklist. Next week, I'm covering this more deeply in my newsletter, A Normal Tuesday. We're exploring how to build a real connection with your audience during any presentation. If that's something you want to get better at, this one's worth reading: Don't miss out: https://lnkd.in/ebgpHCwB What's your top tip for giving a great presentation? For more posts on leadership, follow Clif Mathews. 🔁 Repost to remind another leader to nail their next presentation.
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Public speaking is so much more than a stage skill. It's a survival skill. Most people think it's for conferences. For keynotes. For big moments. But it shows up everywhere: ↳ The Monday team meeting. ↳ The investor update. ↳ The client pitch. If you can't explain your ideas clearly when it matters, you'll miss opportunities others are getting. Yet no one really teaches us how to do it well. We just assume some people "have it." The truth? Great communicators follow patterns. They make deliberate choices. Here are 6 strategies that make your message stick: 1. Open with a 10-Second Hook ↳ Attention is earned, not assumed ↳ Use a stat, story, or something unexpected ↳ You get 10 seconds to prove you’re worth listening to. 2. Bottom Line Up Front ↳ Lead with the conclusion ↳ People want clarity more than buildup ↳ If they know the destination, they'll follow the journey 3. Use the Power Pause ↳ Say something important… then stop ↳ Silence creates gravitas ↳ It signals: this part matters 4. The Rule of Three ↳ The human brain loves patterns ↳ Three points is the sweet spot for memory ↳ Anything more gets forgotten 5. The Echo Effect ↳ Speak in soundbites ↳ Repeat the lines you want remembered ↳ Repetition isn’t redundancy, it’s reinforcement 6. The Contrast Trick ↳ “This is what most people do.” ↳ “Here’s what I do instead.” ↳ Contrast sharpens your message and makes it unforgettable. The best leaders don't just have good ideas. They know how to make them heard. 📌 Check out my newsletter for more tips: https://lnkd.in/gcQ59XXS ♻️ Repost to help others communicate with more impact 🔔 Follow LK Pryzant for practical insights on leadership, communication, and influence
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