Uswitch Reviews 38,018

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the comparison and switching process, finding it quick and straightforward to understand. Many appreciate the clear presentation of findings and the ability to find better deals, often saving money on energy tariffs. The website is often described as user-friendly and efficient, making the overall experience a pleasure. However, some customers also noted that the website can be overwhelming with information, making it difficult to find essential cost facts or the click-through for switching, especially on mobile devices. A few other people also noted concerns regarding the accuracy of savings calculations or that the tariffs quoted did not match what was offered by the suppliers. There were also instances where switches could not be processed or required unexpected prepayments.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the system easy and a pleasure to use, with... See more

Price

Consumers generally express satisfaction with the pricing, often finding better deals and significant savings... See more

Service

People report positive experiences with service, with many finding the process of switching energy suppliers... See more

Value for money

Clients share positive opinions on value for money, with many reviewers highlighting the ease of use and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It began with setting up one address which went fine. The next address had two issues, possibly three. (1) Address was difficult to pin down accurately due to third party databases so I reported this... See more

Rated 5 out of 5 stars

Quick and simple Uswitch make it so easy to compare and change energy suppliers. All you really need do is provide the address and postcode that you're going to use for your energy and they handle... See more

Rated 5 out of 5 stars

Glad I looked a little further into what Uswitch offers. I've been looking for a new electricity supplier for ages, and today, thanks to the collective offers, I've found a tariff that will not only... See more

Rated 5 out of 5 stars

Very simple application form. Very efficient feedback and found best cost (by £5 per month) for other quotes with same company, including my current supplier, Eon, who's tariffs remain best fixed pric... See more


Company details

  1. #11 of 39 best companies in Price comparison site

About Uswitch

Written by the company

For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here. You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seems good so far

Seems good so far. I've just started my switch over to a new fixed tariff before the rates increase in July. I've used Uswitch and the process has gone very smoothly. Hopefully it will continue in the same vein.

11 June 2026
Rated 5 out of 5 stars

Updating my review from one to 5 stars.

A few days ago I gave uswitch a one star review for failed switch over due to due to EDF having wrong information. Whilst I have not been able to switch, I am impressed with the promptness with which USWITCH investigated the cause and replied promptly to my follow up information. Well done, Team Uswitch

11 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look