Restore your device to its default settings through a factory reset.
Important: Your data will be cleared and can't be recovered.
Google TV Streamer (4K)
With the Google TV Streamer Voice Remote
- At the top right of your TV screen, select your profile
All settings
.
- Select System
From the Google TV Streamer device
- While your device is plugged into the TV and powered on, press and hold the button on the back of the device. The LED should start to blink yellow
.
- Release the button when the LED light turns solid white, and the device should then reset.
- Check your power connection if you have an unresponsive device. If you’re performing a reset to transfer ownership, ensure you’ve removed the device from your Google Home app first.
Chromecast with Google TV
With the Chromecast Voice Remote
- At the top right of your TV screen, select your profile
- Select System
From the Chromecast device
- While your device is plugged into the TV and powered on, press and hold the button on the back of the Chromecast. The LED should start to blink yellow.
- Release the button when the LED light turns solid white, and your Chromecast should then reset.
Chromecast (2nd gen), Chromecast (3rd gen), or Chromecast Ultra
From the Google Home app
Important: You can only do this if you're on the same network you used to set up your Chromecast.
- Open the Google Home app
.
- Tap Home
, then touch and hold your device's tile.
- At the top right, tap Settings
From the Chromecast device
- While your device is plugged into the TV and powered on, press and hold the button on the side of the Chromecast.
- The LED should begin to blink orange. Release the button when the LED light turns solid white, and your Chromecast should then restart.
From the Google Home app
Important:
- You can only do this if you're on the same network you used to set up your Chromecast.
- You’ll no longer get support for your Chromecast (1st gen), including software or security updates and technical support from Google. You may notice a decrease in performance.
- Open the Google Home app
- Tap Home
- At the top right, tap Settings
From the Chromecast device
- While your device is plugged into the TV and powered on, press and hold the button on the Chromecast for either:
- At least 25 seconds.
- Or until the solid LED light flashes.
- Release the button when the LED light blinks white and the TV goes blank, and your device should then restart.
Chromecast Audio
From the Google Home app
- Open the Google Home app
- Tap Home
- At the top right, tap Settings
From the Chromecast Audio device
While your Chromecast Audio is plugged in, hold down the button on the side of the device. The LED will begin blinking orange. Release the button when the LED light turns solid white, and your Chromecast Audio will begin the reboot sequence.