Model Komunikasi SMCR Berlo
Model Komunikasi SMCR Berlo
Social systems influence both the sender and receiver by shaping the values, beliefs, norms, and expectations that dictate how messages are generated, interpreted, and responded to. These systems include the cultural background, religious beliefs, and societal conventions that impact behaviors and perceptions in the communication process, potentially altering the intended meaning and effectiveness of the communication .
Improper selection of a communication channel can lead to issues such as message distortion, reduced engagement, and misunderstanding. For instance, choosing a written channel for complex emotions might fail to convey the intended sentiment effectively. Similarly, technical jargon conveyed through a non-interactive channel might be misunderstood, highlighting the need for channel appropriateness based on the message content and audience needs .
Knowledge in the sender ensures the message is accurate and relevant, enhancing credibility and persuasiveness. For receivers, it facilitates the understanding and assimilation of information. A lack of knowledge can lead to misinterpretation, rejection, or indifference toward the message, significantly affecting communication outcomes by creating gaps in comprehension and feedback .
Berlo's SMCR model extends the basic linear models by emphasizing the importance of the encoding and decoding processes as well as the roles of the sender/source and receiver. While Shannon and Weaver's model primarily focuses on the technical components of communication and reducing noise, Berlo's model incorporates socio-cultural factors that affect communication, like attitudes, knowledge, and cultural background, for both the sender and receiver .
Although not explicitly a component of Berlo's SMCR model, feedback is recognized as critical in refining and adjusting the communication process. It allows both sender and receiver to correct errors and clarify misunderstandings in real-time, enhancing mutual understanding and communication effectiveness, something earlier linear models often overlooked .
Understanding 'code' is crucial because it involves the symbols or language used in the message. If the sender and receiver do not share a common understanding of the code, it can lead to misinterpretation or complete failure of communication due to differing interpretations of the message content, resulting in ineffective information exchange .
Culture affects the receiver's interpretation of a message by providing the context for understanding the symbols, language, and gestures used in communication. Cultural differences can lead to varying interpretations, where a gesture or phrase may have different meanings in different cultural contexts, potentially causing misunderstandings or offense if the receiver's cultural background is not considered .
Factors affecting the sender in Berlo's SMCR model include communication skills, which are crucial for encoding the message effectively, attitudes toward oneself and the audience, knowledge of the subject matter to provide accurate and impactful information, social systems that determine communication norms and values, and cultural background which influences the interpretation and presentation of messages .
The 'structure' of a message is significant because it organizes the content logically and coherently, facilitating comprehension and retention by the receiver. Poor structure can lead to confusion, misinterpretation, and loss of interest by the receiver, thus diminishing the communication's effectiveness regardless of the message's importance or content .
In Berlo's SMCR model, 'treatment' refers to how the message is packaged and presented, which can significantly affect the reception and feedback processes. It includes aspects like tone, style, and emphasis, which help in making the message appealing and understandable. However, excessive treatment might hinder effective communication by confusing the receiver or causing misinterpretation .