Siit is an AI-first ITSM platform: an internal service desk for IT, HR, and Finance teams.

Employees ask for help in plain language, and Siit's AI agents triage the request, answer from your company knowledge, and resolve it autonomously when they can, handing off to a human only when needed. The result: faster answers for employees, less repetitive work for internal teams.

• 🤖 AI agents: Understand, triage, and resolve employee requests automatically, drawing on your knowledge base and connected systems.
• 💬 Meet employees where they are: Requests come in through Slack, Microsoft Teams, email, and a self-service portal. No new tool to learn.
• ⚙️ Workflows: Deterministic, rule-based automation (trigger → conditions → actions) for the processes you want to run exactly the same way every time.
• 📚 Knowledge: Self-service answers and AI assistance powered by your articles and connected knowledge sources.
• 💻 Equipment & access: Track assets and manage app access and provisioning across your stack.
• 🔗 Unified data: Bring together identity and people data from your HRIS, MDM, and IAM tools so requests are handled with the right context.

Internal IT, HR, and Finance teams at growing and enterprise companies who want to deliver a great employee experience while scaling support without scaling headcount.

Build on top of Siit with our developer platform at developer.siit.io:

• REST API: Manage requests, users, teams & departments, applications, services & equipment, articles, approvals, workflows, and tags programmatically.
• MCP server: Connect Siit to any MCP-compatible AI client or agent at https://mcp.siit.io/mcp. See the MCP reference.
• Webhooks & automation: Drive your own workflows from Siit events.

• SOC 2
• GDPR