Plan downgrade - assistance with debit/payment #211982
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Hi @NickRicci4592, This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page. This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request. As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request! |
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Good afternoon, everyone!
Please excuse my writing; I am using a translator.
I attempted to change my GitHub Copilot plan and ended up upgrading it by mistake. Could you please assist me in canceling the plan and issuing a refund to my credit card?
I have not used any of the credits or benefits.
Thank you in advance for your help; I look forward to your assistance.
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