Hey,

I think the best thing you can do right now is continue through the official reinstatement process rather than creating additional accounts, as that could potentially complicate the review.

A few suggestions:

• Keep everything in one support ticket: Since you've already submitted ticket #4925402, I'd recommend keeping all follow-ups in that same thread rather than opening multiple requests.
• Check your email carefully: Look for any messages from GitHub Support requesting additional information or clarification, including spam and junk folders.
• Provide any missing context: If you haven't already, make sure your reinstatement request clearly explains the situation and includes any relevant details that could help the review.
• Avoid creating more accounts: Until the suspension is resolved, it's probably best to avoid creating or using additional accounts to circumvent the restriction.

You can also check GitHub's official Account Restrictions documentation.

Unfortunately, reinstatement decisions are handled by GitHub Support, so the community generally can't directly reverse a suspension or access the details of your case.

Hopefully, you hear back soon and get everything sorted out. Good luck!

Hey, adding a few things to what DDharm007 said, justt in case they help:

• Don’t spam the ticket. Sending a bunch of follow-ups won’t make it faster, and it can just clutter the thread. Send one clear follow-up, then give it a week or two.

• Check the email you used on the ticket. Support usually writes there. If they asked for more info and you missed it, the review can get stuck.

• Keep your appeal short and honest. Say what you think caused it (if you know), that you’ve read the ToS, and what you’ll do differently. Calm and clear works better than a long essay.

• Stay away from the backup account and don’t make new ones. It can look like you’re dodging the suspension and make things worse. Just wait it out.

• Back up your stuff locally. If you’ve got local clones of your repos, keep them safe so you don’t lose your code whatever happens.

Sadly only GitHub Support can undo a suspension, so it mostly comes down to waiting and keeping things clean. Hopefully everything goes well for u!

Hello @XION-DEVIL,

Account suspensions or unexpected flags on GitHub typically occur due to automated security filters (e.g., rapid actions, VPN/proxy IP conflicts, billing card triggers, or automated spam detection heuristics).

Since public community members do not have access to internal account records, only the GitHub Trust & Safety team can inspect and reinstate your account.

Here is the exact step-by-step process to get your account reviewed and reinstated:

1. Submit an Official Reinstatement Appeal
   Go directly to GitHub's dedicated account review portal:
   👉 GitHub Account Reinstatement Request

2. Information to Provide in Your Ticket:

• Username & Registered Email: Ensure you submit using the email tied to the suspended account.
• Explanation: Politely explain that you are an individual developer, summarize your genuine development activity, and mention that you believe the suspension was triggered by mistake.
• Verification: If applicable, state your readiness to verify your identity.

3. Important Tips While Waiting:

• Do not create multiple alternate accounts while suspended, as this can be flagged as evasion.
• Avoid submitting multiple duplicate tickets, as this resets your queue position.
• Typical response times for account reviews range from 24 to 72 hours depending on support volume.

If this information helped point you in the right direction, please consider marking this as the accepted answer using the checkmark below! Wishing you a quick resolution. 👍