Sudden Account Suspension (No Prior Warnings Received) #211699
Replies: 2 comments 1 reply
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Same got acc suspended for no reason #4873824 |
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@github really need to fix their bots. Seems to have gone haywire. |
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🏷️ Discussion Type
Product Feedback
💬 Feature/Topic Area
Issues
Body
Hi GitHub staff and everyone,
I have an account: maxralph1
I have been using it since 2019.
I have been suspended and denied access to my GitHub account and projects for close to 2 weeks now without any specific explanation as to why. The only explanation offered me when I asked repeatedly was that GitHub bots flagged me and did this. My freelancing career is seriously on the verge of collapse due to this issue.
All my projects are hosted on hosting platforms using this GitHub account repo connections.
Right now, most of my projects are crashing and these projects are for freelance clients.
I have contacted Support twice using the ticket option and the registered email. On both efforts, I got back generic reply that I was flagged by the GitHub bots and that I could reply to the email message on how I intended using GitHub. I sent those replies, but receive no response afterwards.
After these 2 tries, I opened this fresh GitHub account to directly contact Support where I can see the replies on logging into my account; since like I just pointed out, I have been barred from logging into the old account. On this new account, I have received no replies at all; not even first and only email responses unlike the first and second attempts. Now, I am trying the discussion forum to see if I get any help.
I have even sent 2 different Twitter tweet replies detailing this issue. I also sent a direct message on GitHub LinkedIn profile. For these social media handles, I got absolutely no replies.
Kindly restore my account and possibly let me know what it was that I did wrong so as to avoid getting suspended again in the future.
My freelancing career is at stake here due to the actions/inactions of GitHub. My Upwork account would get hit badly as this prolongs. Please, do not ruin my life.
Once again, the affected account is: maxralph1
Thanks.
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