Copilot Pro for Student Pack #195420
Replies: 6 comments 10 replies
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You can try: If it still shows Copilot Free after that, I’d recommend contacting GitHub Education support with a screenshot of your active student status. Hope it gets fixed soon |
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I tried the log out and back solution and didn't work, so i opened a ticket in GitHub support but i don't know if is this what you mentioned or "GitHub Education support" differs from what i did. |
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Renewing the GitHub Student Developer Pack may cause a temporary sync delay in activating Copilot benefits, requiring users to log out and directly use the education offers portal to force a token refresh. If the benefit remains unavailable after ensuring the student pack is active on the dashboard, users should contact support to resolve the backend sync mismatch. For more details, visit GitHub Community discussions.github.com/orgs/community/discussions/194614. |
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I have the same issue |
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hey bro you have you got Copilot Student benefit ? how long did it take after your student pack approval? |
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Student Pack and Copilot Pro access can activate on different timelines. First confirm your GitHub Education status is approved at the Education benefits page, then check whether Copilot is listed as included for your account. If the Student Pack is approved but Copilot still asks for payment after a few days, contact GitHub Education support with your account name and approval date; community members cannot manually activate the benefit. |
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It's been 24 hours after the coupon has applied and 4 days since i sent the application. and yes copilot is included but not activated. so i opened a ticket in GitHub support but i don't know if is this what you mentioned or "GitHub Education support" differs from it. |
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I have the same issue too |
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hey bro you have you got Copilot Student benefit ? how long did it take after your student pack approval? |
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I opened GitHub Support ticket under Copilot/Billing, signup, or activation and provided the screenshots but until now there is no response. i opened it 24 hours ago. can you tell me after how much time they responded at you, and does it differ if i opened the ticket under Education or Copilot ? |
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Ok, I'll send them a reply to route the ticket to the Education/Copilot benefits team and I already provided them the screenshots. |
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Hey Samir, can you help me in something? |
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Renewing the GitHub Student Developer Pack may cause a temporary sync delay in activating Copilot benefits, requiring users to log out and directly use the education offers portal to force a token refresh. If the benefit remains unavailable after ensuring the student pack is active on the dashboard, users should contact support to resolve the backend sync mismatch. For more details, visit GitHub Community discussions.github.com/orgs/community/discussions/194614. |
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🏷️ Discussion Type
Question
💬 Feature/Topic Area
Re-verification/Repeat Application
Hi everyone,
I renewed the Student pack and i still use copilot free and when pressing on Get direct access on the website GitHub Copilot in GitHub Student Developer Pack it take me to the free plan and not upgraded so can you help me claiming the copilot student offer. Thanks.
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