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amanda-hua/README.md

Amanda Hua

Founder & CEO of Azenticbot, building Agent Atlas — enterprise-grade vertical AI agents for mission-critical workflows.

Agent Atlas focuses on the hard part of production AI: making operational decisions safe, explainable, auditable, and improvable over time.

I have spent 25+ years building distributed systems across payments, eCommerce, blockchain, identity, privacy, mobility, real estate technology, and operational platforms — with leadership and architecture experience across PayPal, Apple, Ripple, Rivian, and Anywhere Real Estate.

Public work is intentionally limited. Most Agent Atlas implementation work lives in private repositories.

What I’m Building

Agent Atlas is a governed decision layer for production AI agents.

The first verticals are payment operations and agentic commerce, starting with ACH workflows where failed payments, returns, disputes, retries, account limits, reconciliation, policy exceptions, and human approvals all create operational risk, and expanding into consent-governed autonomous purchasing decisions and operator oversight for agent-mediated commerce.

The core idea:

Retrieval can inform a system.

Judgment must be governed.

Actions need controls.

Agent Atlas helps operational agents move from generic generation to structured decisions through domain workflow context, policy-as-data, confidence checks, human approval gates, audit trails, simulation, outcome tracking, and feedback loops.

The goal is to help teams scale operational judgment safely.

Background

I have built and led production systems across multiple generations of technology shifts:

  • PayPal — mobile checkout, device intelligence, and payment experiences
  • Apple — Apple News advertising platform, privacy, GDPR, and distributed services
  • Ripple — RippleNet replatforming, blockchain payments infrastructure, Kafka-based distributed systems, identity, and security architecture
  • Rivian — digital commerce, identity, privacy, GraphQL, micro frontends, and connected vehicle platform architecture
  • Anywhere Real Estate — AI, contact center modernization, event-driven workflow platforms, AWS Connect, Amazon Q, Kafka, microservices, and operational systems

Reliable systems require more than intelligence. They require architecture, controls, observability, resilience, and clear ownership of decisions.

Selected Public Work

Agent Atlas

Technical Writing

Writing

Connect

azenticbot.ai · LinkedIn · X

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