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Estrategias de Monetización en Prepago

El documento describe un modelo conceptual para prepago desde una perspectiva de TI. Se detallan los objetivos, componentes y dominios de aplicación requeridos para implementar servicios prepago, así como nuevos esquemas y servicios potenciales que podrían ofrecerse bajo este modelo.

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apineda26
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0% encontró este documento útil (0 votos)
5 vistas13 páginas

Estrategias de Monetización en Prepago

El documento describe un modelo conceptual para prepago desde una perspectiva de TI. Se detallan los objetivos, componentes y dominios de aplicación requeridos para implementar servicios prepago, así como nuevos esquemas y servicios potenciales que podrían ofrecerse bajo este modelo.

Cargado por

apineda26
Derechos de autor
© Attribution Non-Commercial (BY-NC)
Nos tomamos en serio los derechos de los contenidos. Si sospechas que se trata de tu contenido, reclámalo aquí.
Formatos disponibles
Descarga como PPTX, PDF, TXT o lee en línea desde Scribd

PREPAGO

Modelo Conceptual
Perspectiva TI

Objetivos Potenciales
Incrementar base de clientes en localidades con cobertura y disponibilidad. Incrementar el (ARPU) Average Revenue Per User Incrementar los ingresos mediante la introduccin de nuevos servicios sobre la infraestructura actual (VOD, TV Anyware, Cloud Services, Virtual Enterprise,) Atraer a un mercado Commitment Shy, que evade los contratos

Monetizando el Ancho de Banda


Los mtodos que han demostrado ser efectivos para incrementar la utilidad provista por una infraestructura existente se basan en:
Cobro por unidades de uso AAA Authentication, Access, Account Monitoreo Control y Administracin de Calidad de Servicio Policy Management Prepago de productos y servicios High rated & un-used services Servicios especializados VOD, Cloud, Virtual Enterprise, etc

Componentes de Soporte a Servicios


El modelo de prepago involucra la participacin de todas las unidades de negocio desde el punto de vista de procesos de operacin Marketing
Definicin de la oferta (Productos ,Servicios, Paquetes)
Clientes Adquisicin/Retencin de Clientes Entrega/Soporte del Servicio Gestin de Ingresos y Cobranza

Infraestructura (Ingeniera, Red y Aseguramiento del Servicio) Operacin de la infraestructura Control de accesos y polticas de uso Real Time Control for Service Delivery & Policy Enforcement
*Capas de acuerdo al modelo eTOM - TM Forum Application FrameworkX

Sistemas de Soporte

Dominios de Aplicacin
Market / Sales Domain Product Management Domain Integration Infrastructure

Customer Management Domain

Service Management Domain

Resource Management Domain

*Extracto de TAM - TM Forum Application FrameworkX

Dominio de Aplicacin Market / Sales

Responsabilidades por Dominio Principio


Definicin Oferta, Campaas, Canales, Plazas, Segmentos, Up-sell, Retencin, Charmming, Paquetes Descuentos, Ofertas, Lealtad Productos, Servicios, Precios, Tarifas Clientes, Contratos, Facturacin, Cobranza, Crdito, Account Balance

Product Management
Customer Management Service Management

Provisin
Administracin Aseguramiento

Soporte de Servicios Operacin de Servicios


Entrega de Servicios Control del uso de assets Operacin de Infraestructura Aseguramiento del servicio

Resource Management

Ejecucin y Control

La Arquitectura Conceptual
CRM Customer Care
Invoicing and Collections
Customer Care Order Mgmt Product Mgmt CC BI/ Analytics Bill Production Dunning and Collections Business Intelligence

Enterprise Mgmt
Fraud Mgmt

SOA Middleware Integration / Business Process Management


Business processes Information Model SOA Governance tools Business processes Management

NGIN Services
Partner Billing, Settlement and Management Service Creation Environment
CCS

Convergent Charging and Billing


Charging Product Mgmt Online Charging Enterprise Integration Interface Offline Charging Recharge Mgmt Bill Calculations

VPN

Homezone

Call & Session Control


Open Application Server for Call & Session Control Service Broker / SCIM

Convergent Mediation
Mediation Engine Mediation SDK

Provisioning

Infraestructura (SoftSwitch, DAC, Allot, )

CRM Customer Care

Componentes Actuales
Invoicing and Collections
INTERFACTURA

Enterprise Mgmt

SOA Middleware Integration / Business Process Management

NGIN Services
Partner Billing, Settlement and Management

Off-line Charging and Billing

Call & Session Control

Mediation

Provisioning

Infraestructura (SoftSwitch, DAC, Allot, )

CRM Customer Care

Escenario Oracle
INTERFACTURA

Invoicing and Collections

Enterprise Mgmt

SOA Middleware Integration / Business Process Management

NGIN Services
Partner Billing, Settlement and Management

On-line / Off-line Charging and Billing

Call & Session Control

Convergent Mediation

Provisioning

Infraestructura (SoftSwitch, DAC, Allot, )

Escenario Nokia Siemens


CRM Customer Care
Invoicing and Collections
INTERFACTURA

Enterprise Mgmt

SOA Middleware Integration / Business Process Management

NGIN Services
Partner Billing, Settlement and Management

On-line / Off-line Charging and Billing

Call & Session Control

Convergent Mediation

Provisioning

Infraestructura (SoftSwitch, DAC, Allot, )

Capacidades de la Arquitectura
Elementos que lo habilitan: Oracle:
Oracle BRM Oracle NCC Oracle PCRF

Nokia Siemens:
Charge@Once (Charging & Billing) Service Control & Mediation Policy Control Rule Function

Online Charging and Billing Fraud Prevention Bill-Shock Prevention Online Service Access Control Managed QoS (Ex. fair Use, Turbo) Balance Accounting & Control Voucher Management Top up & Top up - Up sell Multiple Ratable Units
Money, Time, Data, Points,

Loyalty Discount and Rewards Family & Friends Units Transfer (Points, Time. Data, )

Nuevos Esquemas de Servicio Potenciales


Servicios Actuales en Prepago 1, 2 y 3 play (Servicios) Bolsas de minutos, LD y LDI Paquetes adicionales Spot Megas adicionales Turbo Button PPE puntos Internet por evento Mini-mini- yoo con turbo channels Nuevos Servicios en Prepago
TV Anyware VOD mediante puntos Cloud Dirive
Music, Pictures, Files

Cloud Database Cloud Server


Web, FTP, APP,

Cloud Applications
Colaborattion, CRM, Accounting,

Virtual Entrerprise Family Entrerprise

Conclusin
La introduccin de la plataforma tecnolgica para prepago, no solo cubre la necesidad potencial del prepago en s. Adicionalmente incrementa la capacidad e infraestructura y tecnologa para introducir nuevos modelos de ingreso

Y establece las bases para la introduccin de nuevos servicios al portafolio de oportunidades

Common questions

Con tecnología de IA

In the telecommunications architecture, SOA Middleware Integration serves several key functions including facilitating the integration of various business processes, enabling online and offline charging, supporting dynamic service provisioning, and aiding in business process management to ensure seamless service delivery and policy enforcement across different systems and platforms .

The suggested strategies for monetizing bandwidth in a prepaid model include charging for usage using 'Authentication, Access, and Account' (AAA), managing quality of service through policy management, offering prepayment for high-value unused services, and providing specialized services like Video on Demand (VOD), cloud services, and virtual enterprise solutions .

Offering services like TV Anywhere and Video on Demand (VOD) through points in a prepaid model can increase customer engagement by providing flexible payment options. This approach can attract a market that is commitment-averse and prefers pay-as-you-go models, enhancing customer experience and satisfaction. Additionally, it helps operators leverage existing infrastructures to provide new services, potentially increasing average revenue per user (ARPU) and retaining customers by offering diverse entertainment options .

The Resource Management Domain ensures effective service delivery and infrastructure operation by executing and controlling the delivery of services, managing the use and allocation of resources, ensuring infrastructure is operating optimally, and maintaining service assurances. It involves ongoing monitoring and management of assets to support the continuous availability and reliability of telecommunications services .

Online charging and billing systems contribute to fraud prevention by applying real-time controls that can detect and block suspicious activities as they occur. They help prevent bill-shock by monitoring usages such as data consumption and providing alerts or automatic measures to limit spending. These systems enable managed Quality of Service (QoS) and account balance controls that facilitate real-time usage tracking and customer notifications to maintain transparency and control over user accounts .

The Convergent Mediation layer provides the advantage of integrating data from various sources into a unified billing platform, allowing for accurate and comprehensive charging processes. It ensures seamless data handling between network systems and billing components, enabling real-time processing and management of service transactions, which optimizes billing efficiency and accuracy for both prepaid and postpaid services .

The introduction of a prepaid technology platform enhances the capacity and infrastructure by not only meeting the immediate needs of prepaid services but also by increasing overall infrastructure capabilities. This advancement allows telecommunications companies to introduce new revenue models and expand service offerings. Consequently, it sets the foundation for integrating new services such as TV Anywhere, VOD, cloud-based storage and services, virtual enterprise solutions, and other cloud applications, thus broadening the portfolio of service opportunities .

In the telecommunications prepaid model, the Market/Sales domain contributes to customer acquisition and retention by defining offers, running targeted campaigns, selecting appropriate sales channels, and designing loyalty packages. It tailors products and promotions to specific segments, thereby encouraging up-sell opportunities and fostering customer loyalty through strategic pricing and discount offers, ultimately aiming to maintain and grow the customer base .

Key elements enabling advanced billing and service control capabilities in Oracle systems include Oracle BRM, Oracle NCC, and Oracle PCRF, while in Nokia Siemens systems, it includes Charge@Once (Charging & Billing), Service Control & Mediation, and Policy Control Rule Function. These components work collectively to manage customer accounts, enforce policy controls, and support comprehensive online and offline billing functions .

The Customer Management Domain plays a critical role in supporting a prepaid telecommunications model by overseeing client administration, handling contracts, managing billing and collections, maintaining credit control, and ensuring accurate account balance monitoring. It facilitates seamless customer interactions and optimizes revenue collection processes through efficient contract and account management .

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