0% encontró este documento útil (0 votos)
6 vistas3 páginas

Técnica en Desarrollo de Software y Soporte Técnico

Cargado por

susi martiniez
Derechos de autor
© All Rights Reserved
Nos tomamos en serio los derechos de los contenidos. Si sospechas que se trata de tu contenido, reclámalo aquí.
Formatos disponibles
Descarga como PDF, TXT o lee en línea desde Scribd
0% encontró este documento útil (0 votos)
6 vistas3 páginas

Técnica en Desarrollo de Software y Soporte Técnico

Cargado por

susi martiniez
Derechos de autor
© All Rights Reserved
Nos tomamos en serio los derechos de los contenidos. Si sospechas que se trata de tu contenido, reclámalo aquí.
Formatos disponibles
Descarga como PDF, TXT o lee en línea desde Scribd

Susana MARTINEZ CASTAÑO

susamartinezc@[Link] +57 301 357 7829 Medellín

Soy técnica en desarrollo de Software persona con discapacidad física Datos personales
habilidades para el manejo de herramientas ofimáticas nivel avanzado,
lenguajes de programación, JavaScript, CSS, PHP developer Laravel C.C: 000.000
developer MySQL developer git, help desk,R .desarrollo web. Backend 9 marzo 1997, Medellín
developer, Programador desarrollo de aplicaciones ,Tecnología,
innovación Diseño e implementación de arquitecturas de sistemas en
la nube. Administración y monitoreo de servidores virtuales.
Implementación de estrategias de seguridad en la nube. Configuración Redes y enlaces
y gestión de bases de datos en entornos cloud (SQL). Administración
de firewalls, VPNs y otros dispositivos de seguridad de red. Gestión de [Link]/in/su…
la seguridad en correos electrónicos. e inglés nivel intermedio, gestión martinez-348b79196
de requisitos, pruebas de software. Mis competencias son la atención
[Link]/susanamarti…
al detalle, resolución de problemas, orientación a los resultados,
apertura para el aprendizaje y adaptación a los cambios. Me interesaría
trabajar en áreas relacionadas con desarrollo de Software, Soporte
técnico o atención al cliente.
Habilidades
lenguajes de programación servicio al cliente

influencia servicio al cliente

herramientas ofimaticas

ORIENTACION AL LOGRO

comunicación acertiva proactivo

liderazgo resolución de problemas

empatia

Experiencia laboral
Abr2019 - Mar2022
TECNICO EN SISTEMAS
electro 51
Instalación y configuración: Instalar y configurar sistemas operativos,
aplicaciones y controladores de hardware.
Mantenimiento: Realizar mantenimiento preventivo y correctivo para
evitar y solucionar problemas en los equipos.
Administración de redes: Diseñar, implementar y mantener redes de
computadoras y sistemas de información.
Seguridad informática: Proteger la información de la empresa o
individuo, incluyendo información confidencial o datos sensibles.
Asistencia técnica: Proporcionar ayuda a los usuarios para solucionar
problemas, obtener información o aprender a usar un producto o
servicio.
Capacitación: Formar y capacitar a los usuarios en el uso seguro y
eficiente de computadoras.
Creación de copias de seguridad: Crear copias de seguridad de
archivos, programas o de un disco completo.
Restauración de datos: Restaurar los datos de una copia de seguridad.
Optimización: Optimizar softwares y sistemas ya creados.

Ago2018 - Feb2019
auxiliar de sistemas
vidrios y accesorios
Instalación y configuración: Instalar y configurar sistemas operativos,
aplicaciones y controladores de hardware.
Mantenimiento: Realizar mantenimiento preventivo y correctivo para
evitar y solucionar problemas en los equipos.
Administración de redes: Diseñar, implementar y mantener redes de
computadoras y sistemas de información.
Seguridad informática: Proteger la información de la empresa o
individuo, incluyendo información confidencial o datos sensibles.
Asistencia técnica: Proporcionar ayuda a los usuarios para solucionar
problemas, obtener información o aprender a usar un producto o
servicio.
Capacitación: Formar y capacitar a los usuarios en el uso seguro y
eficiente de computadoras.
Creación de copias de seguridad: Crear copias de seguridad de
archivos, programas o de un disco completo.
Restauración de datos: Restaurar los datos de una copia de seguridad.
Optimización: Optimizar softwares y sistemas ya creados.

Estudios
Feb2020 - Current
tecnologo profesional en desarrollo de software
Politecnico Internacional

Feb2017 - Abr2019
tecnico laboral en desarrollo de software
cesde

Reconocimientos
Oct2023
Ingles
Sena

Referencias laborales / personales


Sep2024
Piedad Castano
Mama
Es una gran trabajadora quien la contrate se gana una gran persona
comprometida puntual y disciplina

Certificaciones
English Does Work Level Iii Septiembre 2023 - Fecha inválida
Sena

Construccion De Bases De Datos Con Mysql Octubre 2023 - Fecha inválida


Sena

Common questions

Con tecnología de IA

Continuous optimization of software and systems in an IT environment is significant because it ensures enhanced performance, reduced latency, and improved resource utilization, leading to more efficient and user-friendly software applications. It also involves refining code for better scalability and compatibility, which is vital for adapting to changing user demands and technological advancements. Optimization helps in early detection of technical vulnerabilities, thereby maintaining system security and reliability and extending the lifespan of IT investments .

The ability to restore data from backups is a critical component of an organization's disaster recovery strategy as it provides a safety net to recover lost or corrupted data following system failures or cyber incidents. It ensures business continuity by minimizing downtime and financial loss, preserving data integrity, and enabling the organization to maintain operational consistency. Regular backups and effective restoration processes are essential to a resilient IT infrastructure that can quickly bounce back after unforeseen disruptions .

A strong educational background in software development is critical, including higher education such as a professional technologist degree in software development from recognized institutions like Politecnico Internacional and labor technician degrees from institutions like CESDE. Certifications in English language proficiency and database construction with MySQL are also significant, providing foundational knowledge necessary for effective communication and technical expertise in software and database management .

Problem-solving orientation is crucial in technology and software development careers as it drives professionals to identify, analyze, and resolve complex technical issues efficiently. It allows developers and technicians to innovate and implement effective solutions, optimize existing systems, and ensure software reliability and user satisfaction. It also fosters a proactive approach to learning new technologies, adapting to changes, and overcoming unexpected challenges in dynamic tech environments .

Integrating technical and interpersonal skills for enhanced client support involves using technical expertise to diagnose and resolve system issues effectively while also exercising strong communication skills to explain complex concepts in an accessible manner. Empathy and proactive communication skills can help understand and anticipate client needs, ensuring timely and personalized support. Additionally, leadership and team collaboration can facilitate better service delivery, while continuous learning ensures the technician is updated with the latest technologies to offer innovative solutions to clients .

When configuring network security components like firewalls and VPNs, factors such as the specific security needs and vulnerabilities of the organization, the structure and layout of the network, and the types of data being transmitted should be considered. It's important to ensure that security policies are aligned with organizational objectives and compliance requirements. Regularly updating security protocols, monitoring network traffic for suspicious activity, and evaluating the effectiveness of the implemented measures are crucial for maintaining robust network security. Moreover, user education and ensuring proper authentication and access controls play a vital role in strengthening the security posture .

Integrating security measures in cloud services benefits an organization by safeguarding sensitive data against unauthorized access, ensuring compliance with data protection regulations, and maintaining data integrity and availability. Measures such as firewalls, VPNs, secure database management, and regular security audits reduce vulnerabilities, mitigate risks from cyber threats, and build client trust by showcasing robust security practices. This comprehensive security strategy enables organizations to leverage cloud benefits while minimizing potential risks .

Effective management of virtual servers and cloud environments requires technical skills in deploying and monitoring cloud-hosted architectures, configuring and managing cloud-based databases, implementing robust security measures—including firewalls and VPNs—and troubleshooting to ensure consistent performance. It also involves strategizing for data security and recovery, and performing regular audits to secure virtual environments. Additionally, interpersonal skills such as problem resolution orientation, adaptability, and a readiness to learn new tools and technologies are integral to manage dynamic cloud infrastructures successfully .

A systems technician focuses on the installation and configuration of operating systems, network administration, security management, and user support, ensuring the technical infrastructure is functional and secure. This complements a software developer's role by providing a stable environment to build software applications. Developers concentrate on coding, designing software solutions, and testing applications, which require reliable hardware and network systems managed by the technician. Thus, the roles are complementary, with technicians maintaining the necessary hardware and network environment and developers leveraging this infrastructure for software creation and deployment .

The core skills required include proficiency in programming languages such as JavaScript, CSS, PHP, and frameworks like Laravel. Experience with MySQL and version control systems like Git is essential. Competence in backend and web application development, cloud architecture design, server administration, and implementation of cloud security strategies are key. Additionally, the ability to manage network security, email security, and perform software testing is crucial. Soft skills such as attention to detail, problem-solving, adaptability, customer service, and effective communication are also highly valued .

También podría gustarte