Módulo 4 – Compras
Curso: English for Customer Service
Nivel: Básico A1
Enfoque: Atención al cliente en tiendas y entornos comerciales
1. Ficha del módulo
Nombre: Módulo 4 – Compras
Nivel: Básico A1
Componentes:
● Vocabulario de tiendas y productos.
● Estructura gramatical para describir productos.
● Números y estructuras para solicitar y dar precios.
● Comparaciones entre productos.
2. Objetivos de aprendizaje
Al finalizar el módulo, el estudiante será capaz de:
● Identificar vocabulario común de tiendas y productos.
● Describir características básicas de un producto usando adjetivos.
● Preguntar y dar precios correctamente.
● Comparar productos utilizando estructuras comparativas simples.
● Mantener una interacción profesional en un contexto de ventas.
3. Contenidos del módulo
Lección 1: Vocabulario de tiendas y productos de
tiendas
3.1.1. Tipos de tiendas
Inglés Español
Store Tienda
Supermarket Supermercado
Clothing store Tienda de ropa
Shoe store Zapatería
Electronics store Tienda de electrónicos
Pharmacy Farmacia
Shopping mall Centro comercial
3.1.2. Áreas dentro de la tienda
Inglés Español
Cash register Caja
Fitting room Probador
Customer service desk Mostrador de servicio al cliente
Shelf Estantería
Aisle Pasillo
Price tag Etiqueta de precio
3.1.3. Productos comunes
Inglés Español
Shirt Camisa
Pants Pantalón
Jacket Chaqueta
Shoes Zapatos
Phone Teléfono
Charger Cargador
Receipt Recibo
Actividades asincrónicas – Lección 1
1. Completa la palabra
The ______ is next to the fitting room.
You can pay at the ______.
The price is on the ______.
Banco de palabras: cash register, price tag, shelf
2. Relaciona tienda con producto
Pharmacy → ______
Electronics store → ______
Clothing store → ______
Opciones:
a) Jacket
b) Medicine
c) Phone
Lección 2: Descripción de productos
3.2.1. Estructura básica para describir
Sujeto + Verb to be + Adjetivo
It is cheap.
It is expensive.
It is new.
It is comfortable.
It is large / small.
3.2.2. Estructura con características
It is + adjective + and + adjective
It is modern and practical.
It is small and light.
It has + noun
It has a good camera.
It has a long battery life.
3.2.3. Diálogo modelo – Descripción
Contexto: Zara
Customer: I’m looking for a jacket.
Employee: This one is new and comfortable.
Customer: Is it expensive?
Employee: No, it is affordable.
Customer: Does it have different sizes?
Employee: Yes, it has small, medium, and large.
Actividades asincrónicas – Lección 2
1. Completa la estructura
It is ______ and ______.
It has a good ______.
Banco de palabras: camera, modern, cheap
2. Ordena la frase
is / It / comfortable / very
Lección 3: Números y estructura de conversaciones
para solicitar y dar precios
3.3.1. Números clave (1–100)
Revisión práctica:
20 – twenty
30 – thirty
40 – forty
50 – fifty
75 – seventy-five
100 – one hundred
3.3.2. Preguntar precios
How much is this?
How much does it cost?
Is there a discount?
3.3.3. Dar precios
It is 50 dollars.
It costs 30 euros.
There is a 10% discount.
It is on sale.
3.3.4. Diálogo modelo – Precio
Contexto: Best Buy
Customer: How much is this phone?
Employee: It is 300 dollars.
Customer: Is there a discount?
Employee: Yes, there is a 15% discount today.
Customer: Great, I’ll take it.
Actividades asincrónicas – Lección 3
1. Completa
How much ______ it cost?
It ______ 40 dollars.
Banco de palabras: does, costs
2. Selección múltiple
Cliente: How much is this jacket?
Empleado:
a) It is comfortable.
b) It is 60 dollars.
c) It is large.
Lección 4: Comparaciones entre diferentes
productos
3.4.1. Estructura comparativa básica
Adjetivos cortos:
cheap → cheaper
small → smaller
fast → faster
This phone is cheaper than that one.
This jacket is smaller than the blue one.
3.4.2. Adjetivos largos
modern → more modern
expensive → more expensive
comfortable → more comfortable
This model is more expensive than the other one.
3.4.3. Igualdad
as + adjective + as
This bag is as big as that one.
3.4.4. Diálogo modelo – Comparación
Contexto: IKEA
Customer: Which table is cheaper?
Employee: This one is cheaper than that one.
Customer: Is it strong?
Employee: Yes, it is as strong as the other table.
Customer: I’ll take this one.
Actividades asincrónicas – Lección 4
1. Completa la comparación
This phone is ______ (cheap) than that one.
This jacket is ______ (comfortable) than the other one.
2. Ordena la frase
is / more / This / expensive / model / than / that / one