mRrj izns’k ikoj dkjiksjs’ku fy0 }kjk tufgr esa tkjh

LekVZ çhisM ehVj%

ehVj% miHkksäk ekxZnf'kZdk ¼FAQ½½
fnukad % 17-04-2026
Hkkx 1%1% lkekU; ifjp; vkSj LekVZ ehVj dh le>
ç'u 1& LekVZ çhisM ehVj D;k gS\
mÙkj& LekVZ çhisM ehVj ,d vk/kqfud fctyh ehVj gSA blesa fctyh dk ekiu iqjkus ehVj dh rjg gh
gksrk gS] cl blesa lapkj rduhd (GPRS/RF) gsrq ,d vfrfjDr midj.k yxk gksrk gSA ;g
vkidh [kir ds vkWdM+s yxkrkj daVªksy :e dks Hkstrk gS] ftlls ehVj jhMj ds ek/;e ls ehVj
jhfMax djkus dh t:jr [kRe gks tkrh gS vkSj vkidks gj le; ,oa lVhd vkWdM+s izkIr gksrs gaSA
;g eksckby Qksu ds çhisM fle dh rjg dke djrk gS] tgk¡ vki igys iSls tek ¼fjpktZ½ djrs
gSa vkSj fQj fctyh dk mi;ksx djrs gSaA

ç'u 2& D;k LekVZ ehVj

ehVj yxokuk esjh ethZ ij fuHkZj gS\
mÙkj& th ughaA dsaæh; fo|qr çkf/kdj.k (CEA) ds fu;e lHkh iqjkus ehVjksa dks LekVZ çhisM ehVj ls
cnys tkus dh vuqefr nsrs gSaA fo|qr ea=ky;] Hkkjr ljdkj }kjk tkjh Electricity (Right Of
Consumers) Rules] 2020 }kjk LekVZ çhisM ehVj dh LFkkiuk dks vfuok;Z fd;k x;k gSA orZeku
esa lapkfyr vkj0Mh0,l0,l0 ;kstuk ds varxZr bldk foRr iks”k.k gks jgk gS rFkk bl ;kstuk
dh ‘krksZa ds vuqlkj Hkh izhisM LekVZ ehVj dh vfuok;Zrk gSA ;g iwjs ns'k esa fctyh cqfu;knh <kaps
dks vk/kqfud cukus dk ,d fgLlk gSA

ç'u 3& LekVZ ehVj yxokus ds fy, fdrus iSls nsus gksaxs \
mÙkj&
i. iqjkus miHkksäkvksa ds fy,%
fy,% ekStwnk ehVjksa dks LekVZ ehVj ls cnyus dh çfØ;k iwjh rjg
fu%'kqYd (Free of Cost)gSA
ii. u, duS
duSD'ku
D'ku ds fy,%
fy,% u, fo|qr dusD’ku ds fy;s LekVZ ehVj ykxr (Cost) miHkksäk dks
nsuh gksxhA ;g ykxr m0iz0 fo|qr fu;ked vk;ksx }kjk r; dh xbZ gSA

ç'u 4& LekVZ ehVj LFkkiuk ds nkSjku miHkksäk dks fdu ckrksa dk /;ku j[kuk pkfg,\
pkfg,\
mÙkj& ehVj yxokrs le; fuEufyf[kr fcanqvksa ij lrdZ jgsa:
i. lgh fooj.k%
fooj.k% ehVj yxkus okyh Vhe dks viuk lgh vkSj orZeku esa pkyw eksckby uacj gh nsa
D;ksafd blh eksckby uEcj ij gh vkidks fofHkUu lwpuk;sa] cSysUl o fcy Hkstk tk;sxkA xyr
eksckby uEcj nsus ij vkidks ijs’kkuh gksxhA ;fn Hkfo”; esa eksckby uEcj cny tkrk gS rks

Page 1 of 13
 u;k eksckby uEcj rRdky viMsV djk;saA eksckby uEcj viMsV djkus dh izfdz;k iz’u&31
esa le>kbZ xbZ gSA
ii. ehVj lhfyax lfVZfQdsV% LekVZ ehVj yxus ds ckn 'ehVj lhfyax lfVZfQdsV' dh çfr vo';
ekaxsaA lqfuf'pr dj ysa fd ehVj lhfyax lfVZfQdsV ij lHkh lwpuk,¡ ;Fkk vkidk uke]
vdkmaV vkb0Mh0] iqjkus ,oa u, ehVj ds uacj ,oa jhfMax vkSj eksckbZy uacj lgh vafdr gksaA
iii. vafre jhfMax% iqjkus ehVj dks mrkjrs le; mldh vafre jhfMax (Final Reading) viuh
mifLFkfr esa uksV djsaA ;gh jhfMax ehVj lhfyax lfVZfQdsV ij Hkjh tkrh gSA
iv. igpku i=%
i=% dsoy vf/k—r ,tsalh ds deZpkfj;ksa ls gh ehVj yxok,a vkSj mudk vkbZMh dkMZ
t:j ns[ksaA
v. lksyj (Net Metering)miHkksäk fo'ks"k /;ku nsa% ;fn vkids ;gk¡ igys ls lksyj ,oa usV
ehVj yxk gS] rks ehVj lhfyax lfVZfQdsV ij iqjkus usV&ehVj dh Import ¼vk;kr½ vkSj
Export ¼fu;kZr½ nksuksa jhfMax (KWh/KVAH) fcYdqy lVhd vafdr gksuk t:jh gSA blls
vkidh fiNyh cph gqbZ Export ¼fu;kZr½ ;wfuV~l u, flLVe esa lqjf{kr jgsaxh vkSj dksbZ
vkfFkZd gkfu ugha gksxhA

ç'u 5& D;k LekVZ ehVj rst pyrs gSa\

mÙkj& th ughaA ;g ek= ,d Hkze gSA LekVZ ehVj ogh IS&ç[Link] (Indian Standards) lVhdrk çnku
djrs gSa tks iqjkus bysDVª‚fud ehVj nsrs FksA tSlk fd Åij crk;k x;k gS LekVZ ehVj esa fctyh
dk ekiu iqjkus ehVj dh rjg gh gksrk gS] cl blesa lapkj rduhd (GPRS/RF) gsrq ,d
vfrfjDr midj.k yxk gksrk gSA LekVZ ehVj dh lVhdrk dh tk¡p ySc esa dBksj ijh{[Link] }kjk
dh tkrh gSA vHkh rd iwjs izns’k esa yxHkx 83 yk[k LekVZ ehVj yxk;s tk pqds gS] ftlds lkis{k
yxHkx 5-22 yk[k iqjkus ehVjksa dks psd ehVj dh rjg yxk;k x;k gSA buesa dksbZ Hkh LekVZ ehVj
rst pyrk gqvk ugha ik;k x;k gSA

ç'u 6& LekVZ çhisM ehVj ds eq[; ykHk D;k gSa\

mÙkj&
i. NwV% çhisM miHkksäkvksa dks fctyh njksa esa 2% dh fo'ks"k NwV feyrh gSA
ii. ctV fu;a=.k%
.k% vki ns[k ldrs gSa fd jkst fdruh fctyh [kpZ gks jgh gS] ftlls vki
fQtwy[kphZ jksd ldrs gSaA
iii. ikjn’khZ vkWVkseSfVd jhfMax% ehVj jhfMax gsrq ehVj jhMj vc vkids ?kj ugha vk;saxsA ehVj
jhfMax esa gksus okyh ekuoh; xyfr;ksa dh laHkkouk 'kwU; gks tkrh gSA
iv. vyVZ
vyVZ% SMS ds tfj, vko';d lwpuk,¡ feyrh gSA
v. vklku fjpktZ% ?kj cSBs fjpktZ dh lqfo/kkA

Page 2 of 13
 vi. eksckby ,si% ;wihihlh,y LekVZ ,si vo’; MkmuyksM djsa] ftlls fd vkidks lHkh lwpuk;sa]
tkudkfj;ka ,oa ,yVZ rRdky miyC/k gksaxsA
vii. LekVZ ehVj ds [kjkc gksus ij bldh lwpuk Lor% fMLdkWe dks izkIr gks tkrh gS ftlls leL;k
dk Rofjr lek/kku gksrk gSA

Hkkx 2%2% fcfyax] cSysal vkSj VSfjQ ¼njsa½

ç'u 7& D;k çhisM gksus ij fctyh egaxh gks tkrh gS\
mÙkj& th ughaA fctyh dh njsa ¼VSfjQ½ ogh jgrh gSa tks jkT; fo|qr fu;ked vk;ksx }kjk r; dh tkrh
gSaA cfYd] çhisM eksM esa cSysal iWkftfVo j[kus ij vkidks 2% dh vfrfjä NwV feyrh gS] ftlls
vkidh fctyh vkSj lLrh gks tkrh gSA

ç'u 8& esjh iqjkuh 'flD;ksfjVh euh' ¼tekur jkf'k½ dk D;k gksxk\
k\
mÙkj& vkids dusD’ku ds çhisM esa ifjofrZr gksrs gh] iwoZ esa tek flD;ksfjVh /kujkf'k dks vkids fiNys
cdk;s (Arrears) esa lek;ksftr dj fn;k tk,xkA ;fn dksbZ cdk;k ugha gS] rks ;g jkf'k vkids
çhisM cSysal ds :i esa ØsfMV dj nh tk,xhA

ç'u 9& ehVj esa 'LVksj jhfMax' (Stored Reading) D;k gksrh gS\
mÙkj& ehVj esa LVksj jhfMax og ;wfuV~l gksrh gSa tks ehVj esa rks pyrh jgrh gSa] ysfdu fdlh dkj.k ls
mudk lgh le; ij fcy ugha cu ikrk vkSj os tek gksrh jgrh gSaA tc ehVj jhMj lgh jhfMax
ugha ysrk ;k vuqeku ls de ;wfuV Mkydj fcy cuk nsrk gS] rks vlyh [kir vkSj fcy esa QdZ
vk tkrk gSA ;gh QdZ ehVj esa ÞLVksjß gks tkrk gS vkSj blh dks **LVksj jhfMax** (Stored
Reading) dgk tkrk gSA

mnkgj.k%
eku yhft, 01-01-2026 dks ehVj esa jhfMax 1000 ;wfuV Fkh vkSj mldk lgh fcy cu
x;kA blds ckn 01-02-2026 dks ehVj dh jhfMax 1400 ;wfuV gks xbZ] ysfdu ehVj jhMj us
fcuk ns[ks 1100 ;wfuV ekudj flQZ 100 ;wfuV dk fcy cuk fn;kA ;kuh 300 ;wfuV dk fcy
ugha cuk vkSj og ehVj esa gh jg xbZA fQj 01-03-2026 dks ehVj dh jhfMax 1700 ;wfuV gks
xbZ] ysfdu bl ckj Hkh ehVj jhMj us 1200 ;wfuV ekudj flQZ 200 ;wfuV dk fcy cuk;kA
vc rd dqy 500 ;wfuV ¼igys 300 $ ckn esa 200½ dk fcy ugha cuk vkSj ;s lkjh ;wfuV ehVj
esa LVksj gks xbZaA
vc tc vxyh ckj lgh jhfMax yh tk,xh] rks ;s lkjh cph gqbZ ¼LVksj½ ;wfuV ,d lkFk
tqM+dj fcy esa vk tk,axhA blh otg ls miHkksäk dks vpkud T;knk fcy fn[kkbZ nsrk gS]
tcfd vly esa og fiNys eghuksa dh cph gqbZ ;wfuV~l gksrh gSaA
Page 3 of 13
 LVksj jhfMax eryc oks ;wfuV~l ftudk igys fcy ugha cuk vkSj ckn esa ,d lkFk fcy
esa tqM+ tkrh gSaA

ç'u 10& iqjkus ehVj dh 'LVksj jhfMax' (Stored Reading) dk D;k gksrk gS\
mÙkj& LekVZ ehVj yxus ds le;] ;fn vkids iqjkus ehVj esa dqN ,slh ;wfuV~l ¼jhfMax½ cph gSa ftudk
fiNyk fcy ugha cu ik;k Fkk] rks og iwjh 'vu&fcYM LVksj jhfMax' LekVZ ehVj ds igys fcy esa
tksM+ nh tk,xhA
uksV: blh dkj.k LekVZ ehVj yxus ds ckn igyk fcy vkidks vf/kd yx ldrk gSA ;g dksbZ
vfrfjä 'kqYd ugha] cfYd vkids }kjk igys mi;ksx dh xbZ fctyh dk gh fcy gSA
mnkgj.k%
,d lkekU; 2 fdyksokV (2kW), 'kgjh ?kjsyw miHkksäk gsrq%&

i. iwoZ tek flD;ksfjVh /kujkf'k :0 600

ii. fnukad 01-02-2026 rd dk iksLVisM cdk;k :0 5000
iii. fnukad 01-03-2026 dks cus iksLVisM fcy dh jkf'k :0 2000
iv. çh&isM esa ifjofrZr gksus dh frfFk 16-03-2026
v. miHkksäk us 1 ekpZ ls 15-03-2026 rd iksLVisM eksM esa fctyh dk mi;ksx fd;kA bl vof/k
ds miHkksx dk Hkqxrku Hkh miHkksäk }kjk fd;k tkuk gSA c<+rs rkieku vkSj fctyh dh c<+rh
[kir ds dkj.k ;g lkekU; fiNys vkSlr miHkksx ls vf/kd gks ldrk gSA
vi. fiNys ehVj dh LVksj jhfMax ;wfuV 500
vii. fiNys ehVj dh LVksj jhfMax dk fcy :0 3229
viii. fnukad 01-03-2026 ls 15-03-2026 rd dk fcy :0 1500
jkf'k
ix. dqy iksLVisM cdk;k {(ii)+(iii)+(vii)+(viii)} :0 (5000 + 2000+3229+1500)
= 11729
x. flD;ksfjVh ?kVkus ds ckn 'kq) iksLVisM cdk;k :0 (11729-600) = 11129
xi. vuqekfur vxys 1 eghus ds miHkksx gsrq fd;k tkus :0 3000
okyk vfxze fjpktZ
xii. dqy ns; jkf'k ¼iksLVisM cdk;k $ vfxze fjpktZ½ :0 (11129 + 3000) = 14129
xiii. Current Prepaid Balance: :0 14]129 ds Hkqxrku ds ckn ehVj esa :0 3]000 dk mi;ksx
;ksX; ØsfMV cSysal fn[kk,xk A
uksV% mnkgj.k esa fctyh dh njsa le>kus ds mn~ns’; ls fy;s x;s gSA okLrfod VSfjQ de ;k T;knk
gks ldrk gSA

ç'u 11& LekVZ ehVj esa iksLV isM cSysal D;k gksrk gS\
mÙkj& LekVZ ehVj esa iksLV&isM cSysal dk vFkZ ml jkf'k ls gksrk gS tks izhisM gksus ls igys miHkksäk
}kjk mi;ksx dh xbZ fctyh ds cnys vHkh rd tek ugha dh xbZ gS] ;kuh ;g ,d çdkj dk
cdk;k ¼Outstanding½ gksrk gSA tc ehVj iksLV&isM eksM ij pyrk gS] rks miHkksäk igys

Page 4 of 13
 fctyh dk mi;ksx djrk gS vkSj ckn esa mldk Hkqxrku djrk gSA ehVj gj fnu ;k gj le;
vkids }kjk [kpZ dh xbZ ;wfuV~l dks fjd‚MZ djrk jgrk gS vkSj mlh ds vk/kkj ij fcy curk
jgrk gSA ;g iwjk [kpZ cdk;k ds :i esa tqM+rk jgrk gS] ftls iksLV&isM cSysal dgk tkrk gSA
mnkgj.k ds rkSj ij] ;fn fdlh miHkksäk us ,d eghus esa 150 ;wfuV fctyh bLrseky dh vkSj
çfr ;wfuV nj :0 7 gS] rks dqy fcy :0 1050 gqvkA ;fn miHkksäk us vHkh rd ;g jkf'k tek
ugha dh gS] rks mlds LekVZ ehVj esa :0 1050 iksLV&isM cSysal ds :i esa fn[ksxkA tSls&tSls
og vkxs vkSj fctyh mi;ksx djsxk] ;g cdk;k jkf'k c<+rh tk,xh] vkSj tc og fcy dk Hkqxrku
dj nsxk] rks ;g cSysal 'kwU; gks tk,xkA bl çdkj iksLV&isM cSysal miHkksäk dh nsunkjh dks
n'kkZrk gSA
uksV% mnkgj.k esa fctyh dh njsa le>kus ds mn~ns’; ls fy;s x;s gSA okLrfod VSfjQ de ;k T;knk
gks ldrk gSA

ç'u 12& ehVj cnyus ds ckn cSysal vkSj fcfyax dc 'kq: gksrh gS\
mÙkj& ehVj yxus ds ckn rhu Lrjksa ij DokfyVh psd (QC) dh izfd;k viukbZ tkrh gS] ftlls vkids
ehVj dk lgh MkVk flLVe esa QhM gksA ehVj yxus ds ckn DokfyVh psd (QC) dh izfd;k ,oa
MkVk viMsV gksus esa dqN fnu ¼07&15 fnu½ dk le; yx ldrk gSA bl nkSjku LekVZ ehVj
iksLV isM ehVj dh rjg dk;Z djrk gS ;kuh bl nkSjku vki ftruh fctyh dk bLrseky djrs
gS] mldh /kujkf’k iksLV isM cSysal esa cdk;s ds :i esa tqM+rh jgrh gS] ftldk Hkqxrku fcy
cuus ij djuk gksrk gSA ;fn vkids }kjk bl /kujkf’k dk Hkqxrku ugha fd;k tkrk gS] rks ;g
/kujkf’k vkidks iksLV isM cSysal esa cdk;s ds :i esa fn[kkbZ nsrh gSA

ç'u 13& LekVZ ehVj yxus ds ckn eq>s fcy c<+k gqvk D;ksa yx jgk gS\
mÙkj& LekVZ ehVj yxus ds ckn miHkksäkvksa dks fcy vf/kd fn[kkbZ nsus dk eq[; dkj.k ;g gS fd vc
fctyh dh [kir dk iwjk vkSj lVhd fglkc lkeus vkus yxrk gSA igys ikjaifjd ehVjksa esa dbZ
ckj jhfMax lgh rjhds ls ugha yh tkrh Fkh ;k ehVj jhMj }kjk vuqeku ds vk/kkj ij de ;wfuV
ntZ dj nh tkrh Fkh] ftlls okLrfod [kir vkSj fcy esa varj jg tkrk FkkA bl varj ds
dkj.k dqN ;wfuV~l dk fcy le; ij ugha cu ikrk vkSj os ehVj esa gh tek gksrh jgrh gSa] ftUgsa
LVksj jhfMax dgk tkrk gSA vFkkZr~ LVksj jhfMax os ;wfuV~l gksrh gSa tks miHkksäk }kjk mi;ksx rks
dj yh tkrh gSa] ysfdu fdlh dkj.k ls mudk fcy ml le; ugha cu ikrk vkSj os ckn ds
fy, 'ks"k jg tkrh gSaA tc bu ikjaifjd ehVjksa dks LekVZ ehVj ls cnyk tkrk gS] rks ;s lHkh
tek ;wfuV~l ,d lkFk fcy esa tqM+ tkrh gSa] ftlls vpkud fcy vf/kd çrhr gksrk gSA
lkFk gh] LekVZ ehVj yxus ds ckn DokfyVh psd (QC) dh izfd;k ,oa MkVk viMsV gksus
esa dqN fnu ¼07&15 fnu½ dk le; yx ldrk gSA bl nkSjku LekVZ ehVj iksLV isM ehVj dh
rjg dk;Z djrk gS ;kuh bl nkSjku vki ftruh fctyh dk bLrseky djrs gS] mldh /kujkf’k
iksLV isM cSysal esa cdk;s ds :i esa tqM+rh jgrh gS] ftldk Hkqxrku fcy cuus ij djuk gksrk
gSA ;fn vkids }kjk bl /kujkf’k dk Hkqxrku ugha fd;k tkrk gS] rks ;g /kujkf’k vkidks iksLV
isM cSysal esa cdk;s ds :i esa fn[kkbZ nsrh gSA pwafd LekVZ ehVj yxkrkj [kir dks tksM+rk jgrk

Page 5 of 13
 gS] blfy, ;g cdk;k jkf'k Hkh Li"V :i ls fn[kkbZ nsrh jgrh gS vkSj le; ds lkFk c<+rh tkrh
gS] tc rd fd mldk Hkqxrku u dj fn;k tk,A blls miHkksäk dks viuh okLrfod nsunkjh
dk iwjk vkSj v|ru fooj.k feyrk gSA
bl çdkj] LekVZ ehVj yxus ds ckn fcy c<+k gqvk blfy, yxrk gS D;ksafd vc u dsoy
orZeku [kir dk lgh&lgh fglkc fn[krk gS] cfYd igys dh NwVh gqbZ ;wfuV~l ¼LVksj jhfMax½
Hkh tqM+ tkrh gSa vkSj iksLV&isM cSysal ds ek/;e ls dqy cdk;k jkf'k Li"V :i ls lkeus vkrh
gSA okLro esa ;g o`f) ugha] cfYd fctyh miHkksx vkSj fcfyax dh çfØ;k esa vkbZ ikjnf'kZrk vkSj
lVhdrk dk [Link] gSA

ç'u 14& D;k esjk dusD’ku izhisM gksus ds ckn rqjar dV tk;sxkk\\
mÙkj& th ughaA çhisM eksM lfØ; gksus ij vkidks SMS çkIr gksxkA çhisM gksus ds ckn 30 fnuksa dk
xzsl ihfj;M fn;k tkrk gS rkfd vki fjpktZ dh çfØ;k le> ldsaA bl vof/k esa izh&isM cSysUl
[kRe gksus ij Hkh vkidk dusD'ku ugha dVsxkA ;fn 30 fnu ds xzsl ihfj;M ds i'pkr vkidk
izh&isM cSysal lekIr gks tkrk gS] rks 3 fnu dk bejtsalh ØsfMV ihfj;M fn;k tkrk gSA blds
ckn Hkh ;fn izh&isM cSysal esa cdk;k /kujkf’k gS] rks vkidk dusD’ku dV ldrk gSA miHkksäkvksa
dh lqfo/kk ds fy, dqN le; ,sls r; fd, x, gSa tc izh&isM cSysal [kRe gksus ij Hkh fctyh
ugha dVsxh:
i. jkr dk le;%
le;% 'kke 6:00 cts ls lqcg 8:00 cts rdA
ii. vodk'k%
vodk'k% jfookj] nwljs 'kfuokj vkSj lHkh lkoZtfud vodk'kA
¼uks
uksV% bl nkSjku [kpZ dh xbZ fctyh dh jkf'k vkids vxys fjpktZ ls dkVh tk,xh½A

ç'u 15& esjs cSysal esa ls izfrfnu fctyh fcy dSls dVsxk\
k\
mÙkj& bysfDVªflVh pktZ] fQDLM pktZ] bysfDVªflVh MîwVh vkSj vU; 'kqYd vkids çhisM cSysal ls çfrfnu
ds fo|qr miHkksx ds vk/kkj ij dkVs tkrs gSaA blls miHkksäk ij eghus ds var esa ,d lkFk cks>
ugha iM+rkA
mnkgj.k%
mnkgj.k%
2 kw ‘kgjh ?kjsyw miHkksäk gsrw fnukad 01-03-2026 dks :&
fctyh [kir : 5 ;wfuV
vf/kdre Hkkj : 2 fdå okå

i. nSfud fQDLM pktZ (FC) @ :0 110 çfr fdåokå %

= 2* 110/31= :0 7-10
ii. nSfud ,uthZ pktZ (EC) @ :0 5-50 çfr ;wfuV %
= 5 * 5-50 = :0 27-50
iii. nSfud bZa/ku vf/kHkkj (FPPAS) @ 2-8% (EC+ FC) %
= (7.10+27.50) *2.8% = :0 0.97

Page 6 of 13
 iv. bysfDVªflVh Mî
MîwVh (ED) @5% (EC+ FC+ FPPAS) %
= (7.10+27.50+0.97) *5% =:0 1-82
v. nSfud fcy =i+ii+iii+iv
= 7.10+ 27.50+ 0.97+1.82
= :0 37.42

Hkkx 3%3% fiNyk cdk;k (Arrears) vkSj lek;kstu

ç'u 16& vxj esjk fiNyk fcy cdk;k gS] rks D;k esjh fctyh dkV nh tk,xh\
tk,xh\
mÙkj& ughaA vkidk dusD’ku dsoy izhisM cSysal [kre gksus ij gh dVrk gSA LekVZ ehVj yxus ls igys
ds cdk;s ij fctyh ugha dVrhA çhisM esa cnyus ds ckn fiNys cdk;s ds Hkqxrku ds fy,
vkidks le; fn;k tkrk gSA cdk;s dh jkf'k dks 'Arrears' d‚ye esa fn[kk;k tkrk gS vkSj bls
fd'rksa esa pqdkus dh lqfo/kk Hkh miyC/k gSA

ç'u 17& fjpktZ djus ij iwjk iSlk cSysal esa D;ksa ugha tqMr+ k\
k\
mÙkj& ;fn vkids [kkrs ij fiNyk cdk;k (Post-paid Arrear) gS] rks uhps nh x;h rkfydk ds vuqlkj
vkids fjpktZ dk ,d fuf'pr çfr'kr iqjkus cdk;s ds lkis{k Lor% dV tkrk gSA 'ks"k jkf'k
vkids orZeku mi;ksx ds fy, miyC/k gksrh gSA
?kjsyw miHkksäkvksa ds fy,
ewy cdk;k ¼#i;s esa½ çR;sd fjpktZ ls iksLV&isM cdk;k ds fo#)
lek;ksftr dh tkus okyh jkf'k (%)
10]000 #i;s rd 10%
10]000 ls vf/kd vkSj 15]000 rd 15%
15]000 ls vf/kd vkSj 20]000 rd 20%
20]000 ls vf/kd de ls de 25%
vU; lHkh miHkksDrkvksa ds fy,] çR;sd fjpktZ jkf'k dk de ls de 25 % iksLVisM cdk;k
jkf'k esa lek;ksftr fd;k tk,xkA

ç'u 18& D;k eSa fiNys cdk;s dk ,d lkFk Hkqxrku dj ldrk gw¡\
mÙkj& gk¡A vki foHkkxh; dkmaVj] UPPCL Smart App] tu lqfo/kk dsaæ (CSC) rFkk fQuVsd ,tsalh&
lgt] O;eVsd] ljy ,oa ch0,y0,l0 ds ek/;e ls ,deq'r cdk;k pqdk ldrs gSaA blls vki cdk;s
ij Hkfo”; esa yxus okys foyEc 'kqYd ¼C;kt½ ls cp ldsaxsA

Page 7 of 13
Hkkx 4%4% fjpktZ çfØ;k vkSj eksckby ,si

ç'u 19& eSa viuk LekVZ ehVj fjpktZ dSls d:¡\

mÙkj& fjpktZ ds dbZ vklku rjhds gSa:
i. osclkbV%
lkbV% [Link] ij tkdj 'Smart Meter Prepaid Recharge' fodYi pqusaA
ii. eksckby ,si% 'UPPCL Smart App' MkmuyksM djsaA
iii. o‚ysV~l% Paytm] Google Pay] PhonePe] Amazon Pay vkfnA
iv. foHkkxh; dkmUVjA
v. vU;%
vU;% fo|qr l[kh] tu lqfo/kk dsaæ (CSC)] fQuVsd ,tsalh& lgt] O;eVsd] ljy ,oa
ch0,y0,l0A

ç'u 20& fjpktZ djus dh U;wure vkSj vf/kdre lhek D;k gS\
mÙkj& fjpktZ dh dksbZ U;wure vFkok vf/kdre lhek ugha gSA vki viuh vko';drkuqlkj fdruh Hkh
jkf'k dk fjpktZ dj ldrs gSaA

ç'u 21& eq>s fdruk fjpktZ djuk pkfg;s\

mÙkj& ;g lq>ko gS fd ckj&ckj fjpktZ dh izfØ;k ls cpus ds fy, vkidks bruk fjpktZ djuk pkfg,
fd iksLVisM cdk;s esa lek;kstu ds ckn vkids izhisM cSysal esa vkSlr ekfld [kpZ ftruk
ikWftfVo cSysal gks tk;sA
mnkgj.k% eku yhft;s] vkidk ekfld fctyh [kpZ :0 3]000 gSA vkidk iksLMisM cdk;k :0
10]000 rFkk orZeku izhisM cSysal :0 ¼&½ 1]000 gSA
vxj vki :0 4]500 ls fjpktZ djrs gS rks fd;s x;sA fjpktZ ls 10 % vkids iksLVisM cdk;s
esa lek;ksftr gks tk;sxkA
fd;k x;k fjpktZ % :0 4500
iwoZ iksLVisM cdk;k % :0 10]000
iksLVisM cdk;s esa lek;ksftr ¼10%½ % :0 450
vo’ks”k iksLVisM cdk;k % :0 9]550
izhisM gsrq miyC/k fjpktZ % ¼4500&450½= :0 4050
iwoZ cSysal % :0 ¼&½ 1]000
fjpktZ ds ckn u;k cSysal % ¼4050&1000½= :0 3050

ç'u 22& eksckby ,si ds D;k Qk;ns gSa\

mÙkj& 'UPPCL Smart App' ds tfj, vki%
i. jh;y&Vkbe cSysal ns[k ldrs gSaA
ii. fiNys 30 fnuksa dh nSfud [kir dk xzkQ ns[k ldrs gSaA

Page 8 of 13
 iii. fjpktZ fgLVªh vkSj fcfyax fooj.k ns[k ldrs gSaA
iv. yksM (Load) c<+us ;k ?kVus dh tkudkjh ik ldrs gSaA

Hkkx 5%5% fctyh foPNsnu (Disconnection) vkSj cgkyh

ç'u 23& eSa viuk orZeku çhisM cSysal dgk¡ vkSj dSls ns[k ldrk gw¡\
mÙkj& vki bu 4 vklku rjhdksa ls viuk cSysal VªSd dj ldrs gSa%
i. UPPCL LekVZ ,si% Google Play Store vFkok Apple ds App Store ls 'UPPCL Smart
App' MkmuyksM djsaA ,si ij vius eksckby uEcj ;k ,dkmaV uEcj ls yWkx&bu djsaA ;gk¡
vkidks jh;y&Vkbe cSysal vkSj nSfud [kir fn[kkbZ nsxhA
ii. foHkkxh; osclkbV%
lkbV% [Link]-org ij 'Smart Meter Prepaid Recharge' lsD'ku esa
tkdj viuh Account ID MkysaA ;gk¡ fcuk y‚fxu ds Hkh cSysal ns[kk tk ldrk gSA
iii. SMS vyVZ% vkids jftLVMZ eksckby uacj ij cSysal de gksus] 'kwU; gksus ;k fjpktZ lQy
gksus ij rRdky SMS çkIr gksrk gSA
iv. LekVZ ehVj fMLIys% vius ?kj ds ckgj yxs ehVj ds iq'k&cVu dks nck,aA LØhu ij vkidks
viuk cSysal ¼#i;ksa esa½ fn[kkbZ ns tk,xkA

ç'u 24& cSysal [kRe gksus ij D;k rqjar fctyh dV tk,xh\

tk,xh\
mÙkj& th ughaA miHkksäkvksa dks cSysUl lekIr gksus ds ckn 3 fnu dk bejtsalh dzsfMV ihfj;M fn;k
tkrk gSA bl vof/k esa Hkh fjpktZ u djkus ij fctyh Lor% dV tkrh gSA miHkksDrkvksa dks
le;&le; ij yks cSysal dk vyVZ SMS ds ek/;e ls Hkstk tkrk gS rkfd os le; ij fjpktZ
dj ldsaA

ç'u 25& cSysal de gksus ij SMS vyVZ dc Hksts tkrs gSa\

mÙkj& miHkksäkvksa dks le; ij fjpktZ dh ;kn fnykus ds fy, flLVe }kjk dbZ ckj SMS Hksts tkrs
gSa%
i. çFke vyVZ% fiNys fjpktZ dk 30 çfr'kr cpk gksus ij A
ii. f}rh; vyVZ% fiNys fjpktZ dk 10 çfr'kr cpk gksus ij A
iii. 'kwU; cSysal% tc cSysal [kRe gks tk,A
iv. ekfld vyVZ% çR;sd ekg ds vkjaHk esaA

ç'u 26& D;k jkr esa vkSj R;kSgkjksa esa Hkh fctyh dV tk;sxh\
h\
mÙkj& miHkksäkvksa dh lqfo/kk ds fy, dqN le; ,sls r; fd, x, gSa tc cSysal [kRe gksus ij Hkh fctyh
ugha dVsxh:

Page 9 of 13
 i. jkr dk le;%
le;% 'kke 6:00 cts ls lqcg 8:00 cts rdA
ii. vodk'k%
vodk'k% jfookj] nwljs 'kfuokj vkSj lHkh lkoZtfud vodk'kA
¼uks
uksV% bl nkSjku [kpZ dh xbZ fctyh dh jkf'k vkids vxys fjpktZ ls dkVh tk,xh½A

ç'u 27& fjpktZ ds ckn fctyh okil vkus esa fdruk le;
le; yxrk gS\
mÙkj& fjpktZ lQy gksus ds ckn] ;kuh tc vkidk çh&isM cSysal i‚ftfVo gks tkrk gS] rks lkekU;r% 2
?kaVs ds Hkhrj vkidh fctyh vius vki pkyw gks tkrh gSA blds fy, vkidks fdlh deZpkjh dks
cqykus dh vko';drk ugha gksrhA vxj 2 ?kaVs ds ckn Hkh fctyh cgky ugha gksrh gS] rks vki
1912 ij laidZ dj ldrs gSa] tgka LekVZ ehVj ls lacaf/kr f'kdk;rksa ds lek/kku ds fy, fo'ks"k
O;oLFkk dh xbZ gSA de fjpktZ djus ij vkidk izhisM cSysal ikWftfVo ugha gksxk vkSj fctyh
pkyw ugha gksxh] blfy, ;g /;ku j[kuk t:jh gS fd vki bruk fjpktZ vo'; djsa ftlls
vkidk çh&isM cSysal i‚ftfVo gks tk,A

Hkkx 6%6% rduhdh leL;k,¡ vkSj f'kdk;rsa

ç'u 28& D;k LekVZ ehVj ds fy, vyx ls ehVj jhMj vk,xk\
vk,xk\
mÙkj& ughaA LekVZ ehVj Lopkfyr :i ls gj eghus ds var esa fcy tujsV djrk gSA vkidh [kir dk
MsVk lh/ks loZj ij pyk tkrk gSA vkidks fcy SMS ds ek/;e ls çkIr gksxkA blds vfrfjDr
vki viuk fcy UPPCL dh foHkkxh; csclkbV [Link]-org ,oa 'UPPCL Smart App'
ls MkmuyksM dj ldrs gSA

ç'u 29& vxj eq>s yxrk gS fd esjk ehVj cgqr rst py jgk gS] rks eSa D;k d:¡\
mÙkj& vki lacaf/kr mi[kaM dk;kZy; (Sub-division office) esa ehVj dh tk¡p ds fy, vkosnu dj
ldrs gSaA fu/kkZfjr 'kqYd tek djds vkids ifjlj esa 'psd ehVj' yxk;k tk,xk ftlls lVhdrk
dh iqf"V gks ldsA

ç'u 30& ;fn eSaus fjpktZ fd;k vkSj iSlk dV x;k ysfdu cSylsa viMsV ugha gqvkk\\
mÙkj& ,slh fLFkfr esa ?kcjk,a ughaA dHkh&dHkh cSad loZj dh leL;k ds dkj.k ,slk gksrk gSA 24&48 ?kaVksa
esa iSlk ;k rks cSysal esa tqM+ tk,xk ;k vkids [kkrs esa okil vk tk,xkA vki 1912 ij VªkatSD'ku
vkbZMh ds lkFk f'kdk;r ntZ dj ldrs gSaA

ç'u 31& ;fn Hkfo"; esa esjk eksckby uacj cny tk,] rks mls viMsV dSls djsa\
mÙkj& viuk iath—r eksckby uacj viMsV j[kuk cgqr t:jh gS rkfd vkidks cSysal vyVZ feyrs jgsaA
blds fy,%

Page 10 of 13
 i. v‚uykbu%
uykbu% iwoZ ls jftLVMZ miHkksDrk UPPCL dh vkf/kdkfjd osclkbV [Link]-org ;k
'UPPCL Smart App' ds ek/;e ls jftLVMZ eksckby uacj cny ldrs gSaA
ii. tks miHkksDrk jftLVMZ ugha gSa oks [Link]-org ij tkdj vius fiNys fcy ij Nis fcy
uEcj ds tfj;s viuk u;k eksckby uEcj jftLVMZ dj ldrs gSaA
iii. lykg nh tkrh gS fd UPPCL dh vkf/kdkfjd osclkbV [Link]-org ij viuk e-KYC
t:j djk;saA
iv. gsYiykbu%
iykbu% Vksy&Ýh uacj 1912 ij d‚y djds viuk u;k eksckby uacj ntZ djok,aA
v. foHkkxh; dk;kZy;%
;% vius utnhdh mi[kaM dk;kZy; (Sub-division office) esa tkdj fyf[kr
vuqjks/k ds ek/;e ls uacj viMsV djok ldrs gSaA

Hkkx 7%7% lksyj :QV‚i] usV ehVfjax vkSj usV fcfyax

ç'u 32& D;k lksyj iSuy yxokus ij eq>s LekVZ ehVj cnyuk gksxk\
k\
mÙkj& ughaA vkids ?kj yxk gqvk LekVZ çhisM ehVj Hkfo"; ds fy, rS;kj (Future Ready) gSA ;fn
vki ckn esa :QV‚i lksyj yxokrs gSa] rks vkidks ehVj cnyus dh vko';drk ugha gksxhA ;gh
ehVj lksyj dh 'usV ehVfjax' ds fy, l{ke gSA

ç'u 33& çhisM flLVe esa 'usV ehVfjax' (Net Metering) dSls dke djrh gS\
mÙkj& ;g lqfo/kk dsoy ?kjsyw miHkksäkvksa ds fy, gSA usV ehVfjax esa vkids }kjk fxzM ls yh xbZ fctyh
(Import) vkSj fxzM dks nh xbZ fctyh (Export) ds varj (Net Units) ij fcy curk gSA

i. y‚ftd%
ftd% çfrfnu vkidh usV ;wfuV fudkyh tkrh gS [Import - Export]A
ii. [Link]%
[Link]% ;fn usV ;wfuV i‚ftfVo gS] rks ml ij ykxw VSfjQ LySc ds vuqlkj pktZ dkVk
tk,xkA ;fn ;g usxsfVo gS ¼vkius fctyh T;knk nh gS½] rks ml fnu dk fctyh 'kqYd
(Energy Charge) 'kwU; gksxk vkSj cph gqbZ ;wfuV vxys fnu ds fy, 'dSjh Q‚joMZ' gks
tk,xhA
iii. /;ku nsa% vxj vkidk Export Unit, Import Unit ls vf/kd gS rks dsoy bauthZ pktZ (EC)
‘kwU; gksrk gSA blls fQDLM pktZ (FC), bysfDVªflVh MîwVh (ED) ,oa vU; ‘kqYd lek;ksftr
ugha gksrsA fQDLM pktZ (FC)] bysfDVªflVh MîwVh (ED) vkSj vU; ‘kqYd çfrfnu vkids cSysal
ls dVrs jgsaxsA bl otg ls vxj vkidk cSysal fuxsfVo gksrk gS rks vkidk dusD’ku dV
tk;sxkA

ç'u 34& 'usV fcfyax' (Net Billing) dk nSfud [Link] y‚ftd D;k gS\
mÙkj& usV fcfyax esa fctyh ds vkus vkSj tkus dh njksa dk vyx&vyx fglkc gksrk gSA
i. LVsi 1%1% fxzM ls yh xbZ fctyh (Import) dh dher ykxw VSfjQ LySc ij fudkyh tkrh gSA

Page 11 of 13
 ii. LVsi 2%2% fxzM dks nh xbZ fctyh (Export) dh dher VSfjQ v‚MZj esa fu/kkZfjr nj ¼tSls :0
3/;wfuV ;k tks Hkh ykxw gks½ ij fudkyh tkrh gSA
iii. LVsi 3% 3% 'kq) ns; jkf'k ¾ (Import dh dher½ & (Export dh dher½A
mnkgj.k ls le>sle>sa ¼usV fcfyax½: eku yhft, ,d fnu esa:
vkius fxzM ls 30 ;wfuV yh (Import)A
vkius fxzM dks 20 ;wfuV nh (Export)A
eku yhft, nj: Import ¾ :0 7/;wfuV] Export ¾ :0 3/;wfuVA
[Link]:
Import [kpZ% 30 × 7 ¾ :0 210
Export cpr: 20 × 3 ¾ :0 60
ml fnu vkids cSysal ls dVkSrh: :0 210 & :0 60 ¾ :0 150 fQDLM pktZ] bysfDVªflVh
MîwVh vkSj vU; pktZ A
;fn fdlh fnu vkidh Export dh dher Import ls T;knk gks tkrh gS] rks ml fnu fctyh
'kqYd 'kwU; gksxk vkSj vfrfjä jkf'k vxys fnu ds fctyh 'kqYd dks de djus ds fy, vkxs c<+k
nh tk,xhA

Hkkx 8%8% lqj{kk vkSj lko/kkfu;ka

ç'u 35& D;k LekVZ ehVj lqjf{kr gSa\

mÙkj& gk¡] LekVZ ehVj iwjh rjg lqjf{kr gSaA MsVk Vªkalfe'ku ds fy, ,fUØI'ku rduhd dk mi;ksx fd;k
tkrk gS] ftlls vkidh [kir dh tkudkjh xksiuh; jgrh gSA

ç'u 36& lkbcj Ý‚M ls dSls cpsa\

mÙkj&
i. fctyh dkVus dh /kedh okys QthZ SMS ls lko/kku jgsaA UPPCL ls lHkh SMS fuEu gsMj
ls gh Hksts tkrs gSa%
• UPPCLT
• UPPCLA
ii. Hkqxrku djus ds fy;s] Åij fn;s x;s SMS gsMj ls Hksts x;s fyad ij fDyd dj Hkqxrku
djus ls igys ;g t:j lqfuf’pr dj ysa fd [kqyh osclkbV
[Link] gh gSA
iii. dsoy vkf/kdkfjd osclkbV ([Link]-org) ;k vf/k—r ,si dk gh mi;ksx djsaA
iv. fdlh deZpkjh dks LekVZ ehVj yxkus ds fy, iSlk u nsaA
v. fdlh Hkh vuf/k—r O;fä dks fjpktZ ds fy, iSls u nsaA dsoy vkf/kdkfjd ek/;eksa dk gh
mi;ksx djsaA

Page 12 of 13
ç'u 37& f'kdk;r ntZ djus ds fy, laidZ lw= D;k gSa\
mÙkj&
Vksy Ýh uacj%j% 1912 ¼24 ?[Link] miyC/k½
i.
ii. osclkbV%
lkbV% [Link]
iii. OgkV~l,s
,is % foHkkxh; OgkV~l,si uacj ij pSVc‚V ds tfj,%
• e/;kapy % 7669003409
• if’pekapy % 7859804803
• iwokZapy % 8010968292
• nf{[Link] % 8010957826
• dsLdks % 8287835233
________________________________________________________

Page 13 of 13