I and many who played other games like this, started this game a few weeks ago. It’s a good game, and when I see a good game, I like to give it my support. My friends and I made in game purchases to show our appreciation. Then the first glitch happened, where two players ended up filling the same aeroplane or train cart and both is accepted. That’s fine, both players still get their clovers as reward for helping. Then the 2nd glitch happened - where you open our cart for help .. waited and when you see it cannot be filled by anyone, you decided to use one of your special ‘spend coupon’ ..BUT coincidentally at that moment another player filled the very same cart at that very same time (remember 1st glitch?) except this time, they take your coupon and since you filled it yourself, you don’t receive any clover. Contacted Customer support and waited for many days for a reply only to have them say ‘sorry but we don’t have a glitch and you shouldn’t be filling your own cart if you asked for help to begin with’ .. yes, that’s the reply I got. Poor customer service, and if I could give you zero star, I would. The game has so much potential, customers service pulled it down. Good thing we only started about four weeks ago, and only wasted $50 between us :) imagine what they could’ve gotten from us had they use a bit of their brain to compensated a couple of virtual missing coupons. Bye Township, I’ll make sure to let people know how much you care .......ha.
Hi! Thanks for your feedback. We apologize for your experience. If you have any ideas or suggestions on how we could improve the game, don't hesitate to let us know. Thanks!