1. The purpose of this Privacy Notice is to inform you about the collection, processing, and use of personal information related to your report.
Atlassian will make every reasonable effort to keep information reported confidential and communicated on a need-to-know basis only to those with a legitimate, business need.
2. Atlassian will only collect and issue any personal information submitted by you for the purpose of assessing and addressing reports of potential ethics-related issues, violations of Atlassian's Code of Business Conduct and Ethics, and violations of the law. We limit our collection to personal information necessary to process your report (such as your name, contact details, role, and the equivalent information of other individuals you mention in your report). For details of how Atlassian treats your personal information (including how long we keep it, what your rights are, and what our legal bases are) see our Global Workplace Privacy Notice.
3. We have instructed Convercent, an independent service provider, to manage the Portal. Your information will be stored on servers hosted by Convercent as a data processor of Atlassian. We have strict contractual controls in place with Convercent, who must follow our instructions regarding your personal information. Using an external provider ensures confidentiality to anyone filing a report and anonymity to those who choose to remain anonymous.
In addition to the receipt and processing of such personal information by Convercent, personal information may be transferred to relevant departments (such as the Audit Committee), subsidiaries, affiliates, outside law firms, consultants of Atlassian, or law enforcement agencies if required for the investigation.
Your personal information will be transferred to the United States. Details regarding Atlassian's EU-US Privacy Shield certification can be found here.
4. If you are not satisfied with the processing of your personal data as described herein, please contact us by using the information below. You can still use one of the other internal reporting channels to report the suspected misconduct, such as reporting to your manager or to a representative of the HR or Legal Teams.
5. The information that you submit will be treated confidentially except in cases where that is not possible because of legal requirements or in order to conduct a proper investigation, in which case the information will be handled sensitively and only provided to those that “need to know”. Where permitted under the law, you may
remain anonymous; however, we encourage you to identify yourself to enable us to most effectively investigate reports.
6. If you have any concerns or questions about the privacy of your personal information, please contact the Atlassian Privacy Team at dataprotection@atlassian.com.
Atlassian Ethics and Compliance Portal
Report an Incident
Atlassian takes ethics and compliance with applicable laws, rules, and regulations seriously. Please use this Portal to report potential ethics-related issues, violations of Atlassian's Code of Business Conduct and Ethics, and violations of the law.
Check Status
You can check the status of your report using the access number and password you created when you submitted the report.
Call Us
If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.
(800) 461-9330
If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.
Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.
Privacy Notice
Atlassian Ethics and Compliance Portal Frequently Asked Questions
Q: What is Atlassian's Ethics and Compliance Portal?
A: The Portal is an internet and telephone-based tool operated by an independent third party that allows you to confidentially and anonymously report potential ethics-related issues, violations of Atlassian's Code of Business Conduct and Ethics, and violations of the law.
Q: Why do we have the Portal?
A: Atlassian is committed to conducting business the right way – ethically, honestly, respectfully, and in full compliance with our legal obligations. We believe that open channels of communication will help us uphold that commitment and maintain a healthy and productive environment. We recognize that speaking up is not always easy. We are providing this secure Portal way to make it as simple as possible for you to submit reports.
Q: Who may report a concern through the Portal?
A: Atlassian employees, consultants, contractors, suppliers, and others who are aware of potential ethics-related issues, violations of the Code of Business Conduct and Ethics, and violations of the law.
Q: What type of concerns should I report through the Portal?
A: You should report any actual or suspected ethics-related issues, violations of the Code of Business Conduct and Ethics, and violations of the law. For example, we would like you to share concerns about theft, vendor mismanagement, conflicts of interest, accounting irregularities, or fraud. If you're unsure, please err on the side of caution and submit and report.
For employees, please remember that Atlassian’s Policy – Grievance sets out the appropriate channels for submitting matters concerning unfair treatment in an Atlassian work environment that causes undue concern, distress, or a feeling of injustice.
Q: Is it better to make my report through the website or by phone?
A: It is your preference and makes no difference whether you make your report through the website or by phone. The call center agents will follow the same steps for filing a report that you would go through on the website. Either way, your concern will be received anonymously (if you elect to do so) and confidentially and routed to only specific individuals within Atlassian who are responsible for evaluating the specific category of information you provided.
Q: What should I say in my report? Can I attach documents or photos?
A: Your report should contain as many important details as possible. Describe what happened, who was involved, when, where, why, and how. Be as specific as possible; include names and dates if you know them. The more information you provide, the easier it will be for Atlassian to review or investigate your concern. Documents and photos can be attached to reports submitted through the website and/or added to reports submitted by phone once you have received your case number and password.
Q: If I raise a concern, will my manager or co-workers find out who made the report?
A: Every effort is made to maintain the confidentiality of your report and the identity of the reporter. Information and investigation details are only shared on a “need to know” basis. To assist in this effort, please don’t discuss your report with others.
Q: Will I hear about the progress or resolution of my report?
A: If you make a report through the Portal, even anonymously, you will be able to create a unique password. With this password and your case identifier, you can access a message board to communicate with Atlassian for a status update and to provide additional information that may be necessary for proper investigation of your concern. Please note, however, that for confidentiality reasons, Atlassian cannot disclose the details or disciplinary results with anyone other than the employees involved.
Q: Will I face retaliation for raising a concern to the Portal, or through another channel?
A: No, never. Atlassian has zero-tolerance for retaliation. Retaliation is a violation of our Code of Business Conduct and Ethics and could result in disciplinary action, including termination. If you feel you’ve been mistreated because you raised a concern, please immediately reach out to an internal resource at Atlassian (such as the Legal or HR team) or through this Portal so it can be promptly and properly investigated and managed.
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A: The Portal is an internet and telephone-based tool operated by an independent third party that allows you to confidentially and anonymously report potential ethics-related issues, violations of Atlassian's Code of Business Conduct and Ethics, and violations of the law.
Q: Why do we have the Portal?
A: Atlassian is committed to conducting business the right way – ethically, honestly, respectfully, and in full compliance with our legal obligations. We believe that open channels of communication will help us uphold that commitment and maintain a healthy and productive environment. We recognize that speaking up is not always easy. We are providing this secure Portal way to make it as simple as possible for you to submit reports.
Q: Who may report a concern through the Portal?
A: Atlassian employees, consultants, contractors, suppliers, and others who are aware of potential ethics-related issues, violations of the Code of Business Conduct and Ethics, and violations of the law.
Q: What type of concerns should I report through the Portal?
A: You should report any actual or suspected ethics-related issues, violations of the Code of Business Conduct and Ethics, and violations of the law. For example, we would like you to share concerns about theft, vendor mismanagement, conflicts of interest, accounting irregularities, or fraud. If you're unsure, please err on the side of caution and submit and report.
For employees, please remember that Atlassian’s Policy – Grievance sets out the appropriate channels for submitting matters concerning unfair treatment in an Atlassian work environment that causes undue concern, distress, or a feeling of injustice.
Q: Is it better to make my report through the website or by phone?
A: It is your preference and makes no difference whether you make your report through the website or by phone. The call center agents will follow the same steps for filing a report that you would go through on the website. Either way, your concern will be received anonymously (if you elect to do so) and confidentially and routed to only specific individuals within Atlassian who are responsible for evaluating the specific category of information you provided.
Q: What should I say in my report? Can I attach documents or photos?
A: Your report should contain as many important details as possible. Describe what happened, who was involved, when, where, why, and how. Be as specific as possible; include names and dates if you know them. The more information you provide, the easier it will be for Atlassian to review or investigate your concern. Documents and photos can be attached to reports submitted through the website and/or added to reports submitted by phone once you have received your case number and password.
Q: If I raise a concern, will my manager or co-workers find out who made the report?
A: Every effort is made to maintain the confidentiality of your report and the identity of the reporter. Information and investigation details are only shared on a “need to know” basis. To assist in this effort, please don’t discuss your report with others.
Q: Will I hear about the progress or resolution of my report?
A: If you make a report through the Portal, even anonymously, you will be able to create a unique password. With this password and your case identifier, you can access a message board to communicate with Atlassian for a status update and to provide additional information that may be necessary for proper investigation of your concern. Please note, however, that for confidentiality reasons, Atlassian cannot disclose the details or disciplinary results with anyone other than the employees involved.
Q: Will I face retaliation for raising a concern to the Portal, or through another channel?
A: No, never. Atlassian has zero-tolerance for retaliation. Retaliation is a violation of our Code of Business Conduct and Ethics and could result in disciplinary action, including termination. If you feel you’ve been mistreated because you raised a concern, please immediately reach out to an internal resource at Atlassian (such as the Legal or HR team) or through this Portal so it can be promptly and properly investigated and managed.
