Business Impact
Challenge
- Network availability and latency issues affected in-store digital customer experiences
- Digital business operations were also impacted by connectivity issues
- Security challenges arose from network impacting compliance and protection of customer data
Solution
- Migrate to a seamlessly integrated networking and security fabric
- Deploy Fortinet Secure SD-WAN for fast, reliable, cost-effective, and secure networking
- Centralize network control and visibility
99.7%
uptime since deploying Secure SD-WAN
Results
- Seamless network visibility
- Significant improvement in running business transactions
- Very low latency in business transactions experienced by users and consumers
- Single-pane-of-glass view of the entire network
Überblick
Burger King India prioritizes seamless network connectivity for optimal customer service and business uptime but faced issues including poor availability, high latency, and insufficiently robust security.
The company chose Fortinet Secure SD-WAN for its integrated security and networking capabilities, as well as Fortinet’s centralized management and logging and analysis solutions. Implemented in over 380 restaurants, the solution is transforming connectivity for Burger King India, enhancing the user experience, and ensuring secure internet access, significantly improving the customer experience.
“Our business was affected by unreliable connectivity in many stores in malls or other remote locations. Security became a major concern as the security provided by different service providers was not consistent and adequate. Therefore, considering better uptime and consistent security policies across all stores, we switched to Secure SD-WAN.”- Manoj Gupta, Assistant Vice President IT, Burger King India